Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

My son's PS5 hdmi port went out and I called them they gave me a good price I dropped it off and…read morethey had it fixed before the estimated date. I will definitely go back.

I have a samsung galaxy phone. For weeks it had been freezing and displaying an error message: UI…read moresystem keeps stopping. After a while my phone shut down completely. I came to EFX not expecting anything. I figured my phone was done, but figured i'd at least try and see. I was greeted by Fernando. He is a very nice guy. He explained to me my options. Fortunately, he was able to get my phone back up and running for a good price IMO. The shop wasn't busy when I arrived so it only took about 30min. He did recommend I get a new phone. Something I already assumed. I recommend his shop! The service is good and the turnaround time is pretty fast. Way better than shipping your item somewhere to be fixed.

They are in business from 1997, I have been here again and again for quality job, highly recommendedread more

Jane was very helpful and detailed in troubleshooting steps and explained the possible causes of my…read morecomputer problem. Costs was discussed in detail before repairs was done. Very transparent, very experienced and dependable. I would recommend this place for any computer related repairs without any hesitation. 5 stars service.

I had a pretty bad damage to my SD card. It was way too old. (I've had it for like 12years) I tried…read moreto use different devices (PC, Mac, iPad and camera etc) and card readers and none of the devices would even show/recognize my card! None of the data recovery softwares worked either. After I sent to this place, they opened up the case of SD and I got lots of the data recovered! I really appreciate their help. The process was very convenient too! Highly recommended!

This team is AMAZING! I went to another business to transfer contents from one laptop to a second…read moreone but they really messed it up. They referred me to Five Star for the fix and the result was just what I needed: perfectly executed in a short amount of time. The staff is really nice, helpful and communicative. While I hope I don't ever need to recover data again, at least I know where I'll go -- directly to Five Star!

He's been repairing my Apple devices for over 10 years. He is consistent with his work and offers…read morereasonable quote. You never have to question his work or quotes.

Quick, efficient and inexpensive! Great service! A new battery in 15 minutes. No need to buy a…read morenew phone!

I researched a color issue I had on my MacBook Pro off and on for five days, trying to figure out…read morewhy I had a glitch. Called Apple and got a Bot that lead me through all the steps I had already tried myself. I knew I was getting close to a solution, but lacked the confidence to try the seemingly last step. Only one thing to do: Call Mo at CaliPhonia. In one hour of consultation plus all my notes ad observations during the week, he was able to solve the color profile glitch issue and restore my MacBook Pro to its native color profile. He is worth every penny spent for his hands-on experience and vast detective skills. This is not the first time he has bailed me out of a jam in record time so I could keep doing my job as a photographer. He is like my paramedic for my Mac, and all is well because I know I have his technical support when things go askew. I highly recommend him. If you have a glitch... GO SEE MO!

Shortly after posting my initial review, the owner, Moe, personally reached out to me to apologize…read moreand invite me back in so he could inspect the phone himself. I brought it back, and Moe immediately recognized the mistake, took full responsibility, and personally swapped the display out for the high-quality OLED screen I paid for. The difference is night and day. The colors are perfect, the bezels are thin again, and the super-smooth 120Hz scrolling is back. Moe proved that he is an incredibly honorable business owner who genuinely cares about his customers and the reputation of his shop. Mistakes happen, but how a business handles them is what truly matters. I'm incredibly impressed with his customer service and will gladly bring my devices back here in the future. Highly recommend!

One of my external hard drives got corrupted, so I took the risk of sending my HD in for analysis…read more I will say, that recovery was EXCESSIVELY EXPENSIVE. They called me over the phone and gave me an estimate of $200-$1000 for my specific repairs, but when they finally did a full analysis, the estimate shot up to $1400! I was quite shocked and I declined on that offer. Thankfully the rep who was in contact with me the whole time spoke to his manager and we were able to get the price down to about $1000. I still think the service was expensive and it seems that all data recovery services are banking on your desperation and sentimental value of your files. But if you can somehow look past that, they were extremely fast with recovering my data, the rep I had was very kind, understanding and fast to respond to my questions, and all my files are working just fine now. I was a little annoyed that I had to pay for the new HD the files were shipped back on, but it's whatever at this point. I've since invested in a heftier backup system. It's safer, cheaper, and more secure in the long run.

Quick response to have a FREE evaluation. I was asked to drop it off at a random computer store…read morethat felt way too sketchy. It was just going to be shipped out from there which I could have done if they provided me a shipping label. There was no communication about transit or where in the process of evaluating my hard drive was. I eventually heard back 5 days later that it had arrived. I heard back again 2 days later that it was not going to be recoverable. That sucks, but not their fault. What is their fault is that now I have to pay $40 to get my hard drive back. They only allow for a 2day or express shipping. It's not a free evaluation if you are forcing me to pay you give me back my hard drive.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.