I highly recommend Kotar Data Recovery. My drive was in terrible condition. I initially tried to…read morerun diagnostics myself using TestDisk and DiskPart from the Windows Recovery environment. When I checked it via TestDisk on macOS, the HDD appeared as 0 bytes / 0 GiB, indicating a much deeper disk or partition-level issue. It turned out the PCB was damaged, the translator was corrupted, and two heads were misaligned. Despite the severe damage, Kotar successfully recovered 100% of my data, and I am incredibly happy to have everything back. I trusted them from the start because of their "no data, no charge" policy. What makes them even better is that they are a trustworthy, local business right here in San Jose. Unlike many of the large data recovery services, you don't have to mail your drive away to some random location. If you need data recovery, look no further than Kotar!

The Kotar team was very thorough and quick to respond! I especially appreciate that they sent a…read morecourier to pick up my external hard drive free of charge so that they could complete an evaluation first. All of my important data was recovered!

When all hope was lost, I found Sal through East Bay Computer Services. I was working incessantly…read moreon my external hard drive for an entire day until, suddenly, it corrupted. I panicked and became extremely worried because I had an entire decade's worth of pictures on that hard drive and was foolish to not have any backups; I thought I had lost them all. Fortunately, I was able to contact Sal the next day and he was more than willing to help out. He replied extremely quickly, very professionally, and super kindly. I dropped off my hard drive after work and he was able to recover my files! I was so ecstatic and had no idea how he worked his magic but he did. I can't be any more grateful for his services. And he charged me at such a good rate. Thanks again, Sal. You have made my entire year for recovering my files and also much of my time. Highly recommend!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

My son's PS5 hdmi port went out and I called them they gave me a good price I dropped it off and…read morethey had it fixed before the estimated date. I will definitely go back.

I have a samsung galaxy phone. For weeks it had been freezing and displaying an error message: UI…read moresystem keeps stopping. After a while my phone shut down completely. I came to EFX not expecting anything. I figured my phone was done, but figured i'd at least try and see. I was greeted by Fernando. He is a very nice guy. He explained to me my options. Fortunately, he was able to get my phone back up and running for a good price IMO. The shop wasn't busy when I arrived so it only took about 30min. He did recommend I get a new phone. Something I already assumed. I recommend his shop! The service is good and the turnaround time is pretty fast. Way better than shipping your item somewhere to be fixed.

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

Jane is really helpful and kind. Answered all my questions and thoroughly check my computer. This…read morewill be my new go to place for computer maintenance.

I had a pretty bad damage to my SD card. It was way too old. (I've had it for like 12years) I tried…read moreto use different devices (PC, Mac, iPad and camera etc) and card readers and none of the devices would even show/recognize my card! None of the data recovery softwares worked either. After I sent to this place, they opened up the case of SD and I got lots of the data recovered! I really appreciate their help. The process was very convenient too! Highly recommended!

This team is AMAZING! I went to another business to transfer contents from one laptop to a second…read moreone but they really messed it up. They referred me to Five Star for the fix and the result was just what I needed: perfectly executed in a short amount of time. The staff is really nice, helpful and communicative. While I hope I don't ever need to recover data again, at least I know where I'll go -- directly to Five Star!

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

Joe was able to replace iPhone battery at appointment time and put in some additional effort…read moreincluding installing a screen protector and insuring that the iPhone would recognize the new battery. He walk through everything and made sure I left satisfied and encouraged me to contact him if there are any problems.

Highly recommend CaliPhonia! The owner, Moe, provides awesome customer service and really takes…read morecare of his customers. I brought my iPhone 15 Pro Max in for a screen replacement, and he hooked it up with a great quality OLED screen. The display looks and feels brand new again--super smooth, bright, and works perfectly. Moe is super professional, honest, and stands behind his work. If you need your phone fixed right, this is definitely the place to go!

Really strange way to treat a repeat customer. Needed the charging port replaced on my iPad about a…read moreyear and a half ago. Brought it to these guys, they fixed it perfectly, on the exact terms and timeframe as promised, with no drama. Now, needed the stupid charging port replaced again. Tried calling; no-one picked up even though I called during regular biz hours. Sent an inquiry via their website; no reply. Called again and left a message. No callback. Finally reached out via Yelp and instead of providing the requested estimate, I received a boilerplate reply about scheduling an in-person meeting to discuss. I am in the professional services industry myself and can confidently say, this is not how you act if you want your business to thrive.

One of my external hard drives got corrupted, so I took the risk of sending my HD in for analysis…read more I will say, that recovery was EXCESSIVELY EXPENSIVE. They called me over the phone and gave me an estimate of $200-$1000 for my specific repairs, but when they finally did a full analysis, the estimate shot up to $1400! I was quite shocked and I declined on that offer. Thankfully the rep who was in contact with me the whole time spoke to his manager and we were able to get the price down to about $1000. I still think the service was expensive and it seems that all data recovery services are banking on your desperation and sentimental value of your files. But if you can somehow look past that, they were extremely fast with recovering my data, the rep I had was very kind, understanding and fast to respond to my questions, and all my files are working just fine now. I was a little annoyed that I had to pay for the new HD the files were shipped back on, but it's whatever at this point. I've since invested in a heftier backup system. It's safer, cheaper, and more secure in the long run.

Quick response to have a FREE evaluation. I was asked to drop it off at a random computer store…read morethat felt way too sketchy. It was just going to be shipped out from there which I could have done if they provided me a shipping label. There was no communication about transit or where in the process of evaluating my hard drive was. I eventually heard back 5 days later that it had arrived. I heard back again 2 days later that it was not going to be recoverable. That sucks, but not their fault. What is their fault is that now I have to pay $40 to get my hard drive back. They only allow for a 2day or express shipping. It's not a free evaluation if you are forcing me to pay you give me back my hard drive.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

V good Service. The guy really knows what he is doing. I would hire him again. It's nice to hire…read morelocal contractors.

I needed to have my Lenovo laptop touch screen replaced, and collected quotes from different repair…read moreservices. Ken's Tech Repair was the most affordable for me. I brought my laptop to him, and he immediately ordered the screen replacement, which arrived in a few days. Then he repaired it the same day it arrived, and we arranged for me to pick it up in the morning. I'm so glad he finished fixing my laptop in time before spring semester started, as I needed my laptop for class. I'll definitely go to him for any laptop repairs!