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    Salzano's Service Station

    4.4 (5 reviews)

    Services - Salzano's Service Station

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Salzano's Service Station Photos

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    Pep Boys

    Pep Boys

    2.1
    (108 reviews)

    I appreciate Carolina and Albert, they helped me out with getting a tire replaced. I think the…read morestand-out part here was the follow-up... The manager chatted me up on his way home the first day to give me tips on checking the warranty on my tire before ordering a new one. Carolina kept an eye out for my tire delivery and called me when it was delivered and made room for me to come and get it installed same day. The second day the manager instantly remembered me when I walked in, and also chatted me up again on his way home to give me an update on my car. He left me his name if I need anything. I can appreciate the hands-on service from the people who work here. This area of Jersey City can deal with a lot of tough personalities as customers, but I felt like they kept it real.

    This place does not deserve your business! Manager on Duty Juwon disrespected my time and refused…read moreto give me customer service. I had an appointment for an oil change at 4:30PM. By the time I made it to the young woman at the front desk, she assured me twice that my car is the next one to be serviced. I returned 2.5 hours later at 7:15PM to my car still in the spot where I parked it at 4:30. I asked about the car, and the manager said he did not know about it but they are bringing it in now. When I mentioned that it was unacceptable service, he handed me my keys and left our conversation multiple times to go to the garage and refuse customer service. One or more things is happening: -They are lying to make a sale. -They ignored my service intentionally and feigned ignorance when I asked for a reason why my car was not looked at. -They are so poorly managed that they can not handle a simple queue or their small staff. Pep Boys has lost my business permanently, and they do not deserve your time or money, it is simply not worth it.

    Salzano's Service Station - autorepair - Updated June 2026

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