Ok...so we all know that buying a car is like worse than pulling teeth! But I can honestly say that Sam Leman Toyota in Bloomington, IL was a completely different experience! I traveled about three hours to this dealership to look at a specific car after texting back and forth with Sebastian Garcia. From the MINUTE I arrived, I was met with professionalism, transparency, and respect. Sebastian had been upfront and honest from the beginning...walked around the car and reviewed every detail with me (as he had described and provided pictures/videos in our text messages). It was exactly as described! I know I can be a headache to some, but Sebastian went the EXTRA MILE in making sure I was the priority! In addition, Jacob Perry, Sales Manager, was extremely helpful, personable, and added another layer of courteousness that continued this dealership to stand out in my mind! Finally decided to buy the car...and the friendliness just kept going - Kim Romero, Business Manager was the icing on the cake. She was very polite and made sure I understood all of the details (which again were no surprise because Sebastian had excellent communication throughout this process...so I was always aware). A sincere THANK YOU to these folks and the dealership! Absolutely made the trip worthwhile. Their way of doing business is EXEMPLARY...prime example of how it SHOULD be when buying a car! A+ read more

I cannot say enough good things about this place, especially Michael Harris. Due to a recent divorce, I had a vehicle I no longer wanted with a payment I could no longer afford. The first time I went in to see about a trade in, I left feeling discouraged and didn't know what I was going to do. Michael texted me the following week to tell me he thought he had something that would work for me if I was still looking. I was incredibly surprised as I had left the initial appointment without giving any indication that he should keep looking for something for me. I went in to see the car (a beautiful Nissan Murano) and it was so nice that I was sure it wasn't going to fit within the payment range I was looking for. He must be magic, for real, because somehow everything worked out better than I could have expected and I left in a new (to me) vehicle that I could comfortably afford. When I was there, I told him that I didn't know he was still looking for something for me and he said, "Well, I knew I had to get you into something affordable." Excellent quality service, seriously above and beyond. read more

Went in to talk about purchasing a Camery with Justin. One of the sales managers not sure what his name is but he looks like he needs help finding his razor and shaving cream. He priced my trade in @ $2500.00 for a 2015 Ford Fusion with 94,000 miles which was a slap in the face. He then got very irritated with me and looked through a cars window which was parked between us and almost yelling said just how much do you want for your car, I responded with $9000.00 which is very fair. Now he is very angry and told me we are not doing business with you and pointed towards the door. This was the most unprofessional experience I have ever had at a dealership and I strongly recommend to stay clear of Sam Leman Toyota Bloomington if this is the type of employees they have on staff. I looked at other reviews also and came across the very same problem that someone else had I'm sure it was the same Manager I had a run in with. On a good note Justin the very helpful and knowledgeable great job Justin. read more

First. Alfonso Masson! Absolutely best sales person in all my car buying years. I've never found a better salesman. I've been buying a lot of cars over the last 42 years. He's my salesman, and the rest of my family use him for their salesman. Simply the best. The and entire sales staff, Matt, Taylor, Norton, Jacob, Blenn and Jake in the business department, Rick and his crew in the service department, Ryan and Chris in parts dept, all part of the reason that I go to Sam Leman Toyota. I have personally talked with each and everyone of those folks at different times over the years. And that's another thing "over the years".. There's not a revolving door of employees, constantly coming and going. Everybody knows their job, and everyone does it professionally. If there's a hiccup in the road, it gets resolved. So fortunate that this dealership is located in my own hometown. Myself and my family all have Toyotas and they are all from Sam Leman Toyota.. read more

August 16, 2018 Joe Holmer Leman Toyota Recently I had the pleasure of purchasing my first brand new vehicle - a 2019 Toyota Corolla SXE Barcelona Red. Knowing the features I wanted, I had done my research to identify the type of car I wanted to look at and test drive. At Leman Toyota online I had requested an online price and received a friendly email from Joe Holmer. When I arrived at Leman, I asked for Joe. He spent the time with me to drive what I had identified (which turned out not to have features I wanted and helped in the selection process). We talked about everything I did want and when I test drove, I was sold. At no point did Joe work to 'sell' me a vehicle. He responded to my requirements. This was a wonderful, pressure free, stress free experience. Joe is highly knowledgeable and friendly, a wonderful person. If you are looking for a great experience purchasing your next vehicle, please call Joe. Marcia G read more

My first time buying a car on 9/16/2023. I chose Sam Leman Toyota because Hugo was prompt and honest about the pricing on an incoming new car. I had no problem agreeing on an OTD price over email and a phone call. No dealer add-ons or upcharges! The day after my new Corolla Hatchback arrived, I met with Hugo to set it up and test drive. He was very patient and even accommodated my request to get away from the noisy outdoor tent sale that was ongoing so I could focus on the details better. Financing with Kelli was also a transparent, no-pressure experience. She answered all my questions and allowed me to take my time considering all the options without feeling rushed. I got a 60-month financing at 4.99% for the loan term, which was way better than my bank. After saving up and doing my research, I'm confident I went with the right dealership. read more

My husband and I had an absolutely fantastic experience purchasing our son's car at Sam Leman Toyota in Bloomington....all thanks to Damian our salesman, and Travis our Finance Manager! They both listened to our needs without any pressure and answered every single question we had. Damian focused on finding the perfect vehicle and took our son out for test drives, answering additional questions as they came up. Damian and Travis made the entire process stress-free and enjoyable. This would be our 4th auto purchase with Travis over the past couple of years. If you are looking for a smooth, honest, and pleasant car-buying experience, we cannot recommend Damian and Travis highly enough! Highly satisfied repeat customers, Dewey and Marie read more

After about 6 months, my wife and I decided to go back and look at the new 2019 cars. We walked in and Dylan Scully remembered our names. He actually walked up to us and called us by our names! We then proceeded to ask tons of questions about the Sienna vs the Highlander. This guys knows his stuff! He did not have to find someone to answer these questions. He knew the answers! He walked us through all the details for both vehicles. He went with us on our multiple test drives and explained how all the equipment works in both vehicles. We ended up buying the 2019 Sienna! I would highly recommend reaching out to Dylan Scully! Highly knowledgeable, good sense of humor and a great person to work with! read more

After deciding it was time to trade in my Camry, I wasn't sure what vehicle I wanted to upgrade to. I was nervous about my credit, and Seth (Finance Director) and Taylor (Sales Manager) took the time to work with me; very professional and handled with such finesse (cracked a few jokes as well that made it so much easier and kept it light-hearted; definitely made me feel confident to move forward). Chad was my salesman, and he went through every single step of finding the right vehicle for me as well as explaining how all the features work as well. I absolutely love my new RAV4, and I can't thank them enough for everything. HIGHLY recommend the whole Sam Leman Crew! :) read more

Within hours of requesting information about a RAV 4, Damian Fleming reached out to me. He let me know that there would be several vehicles arriving in the next few days, but he had a RAV 4 that we could test drive. He made us feel so comfortable on the drive and while we discussed lots of other vehicles, he never bad-mouthed another manufacturer, but focused on what Toyota could provide. He kept us updated on when the car was scheduled to arrive and when we were able to pick it up. He was incredibly professional, but absolutely treated us personally. I'm very pleased with my 2022 RAV 4 and with my experience at Sam Leman Toyota. read more

We had a great experience buying our new Toyota Grand Highlander at Sam Leman Toyota. Sebastian Garcia, was the best car sales person we have experienced in our 50+ years of buying cars. He was incredibly knowledgeable of cars in general and an expert on the Toyota family of vehicles. Sebastian never pressured or pushed us to make a decision, and he patiently spent time with us as we considered our options. No question went unanswered and he offered a lot of valuable advise. He made the entire transaction very smooth and enjoyable. If you are in the market for a Toyota or a used car, see Sebastian at Sam Leman's. read more

Greg McCullough was amazing! He made buying a car as easy as buying furniture! And it was affordable to my budget. Greg was honest, straight to the point, amazing listener - helped me make choices that were exactly what I needed. He did not waste time with fake rapport building - but rather - was authentic, real, and respectful beyond measure. He even helped me clean out my trade in, washed out my coffee cup, and provided me with excellent educational knowledge about my new vehicle - would not let me leave until my phone was set up to Bluetooth. Excellent service. read more

I arranged to test drive a Dodge Challenger with Suzi Williams, and it ended up being the most pleasant car buying experience I've had. No pressure, she walked me through some of the features of the car, and we were out for a test drive right away. I was expecting nothing for my old vehicle, so that there was some trade-in value was a nice bonus. There was an explanation of two add-ons, but again, not a hard sell. I went with what I wanted. I'd work with Sam Lehman and Suzi again. read more

Sebastian Garcia is undoubtedly the most approachable car salesman I have ever worked with. His patience, extensive knowledge, and genuine kindness set him apart. He maintains a relaxed demeanor, avoiding any pretentiousness or overly serious attitude. Sebastian was upfront and honest throughout the process, ensuring that I stayed within my budget while also helping me maintain realistic expectations for my purchase. I highly recommend him for anyone in the market for a vehicle. read more

I had a great experience getting my first car at Sam Leman Toyota in Bloomington, even though I had to drive an hour to get there. It was completely worth it! All the staff--especially Kevin Brown--were fantastic: super nice, professional, and helpful every step of the way. I had an absolutely great car-buying experience and will definitely be recommending Sam Leman to my friends and family if they're looking to buy a Toyota. read more

From the moment I reached out with a brief inquiry, Sebastian Garcia was responsive, and extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. He is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Again, thank you Sebastian Garcia. read more

I recently purchased a previously owned 2011 Camry. Damian was an excellent salesperson and great to deal with in all aspects. Damian was knowledgeable, responsive, communicative, and professional. Damian was also very respectful of my time. Damian had been recommended to me, and I am now in a position to highly recommend him to others. I had an excellent experience with Damian at Sam Leman Toyota. Thank you! read more

I was pleasantly surprised to find the vehicle I was looking for on the showroom floor. Alfonso greeted me pleasantly at the door and explained the features of the vehicle. I was provided a fair offer on my trade and purchased a 2022 Toyota Highlander. I signed the paperwork the next day and Alfonso set up the app on my phone and demonstrated the various features. I was very pleased with my experience. read more

I would give Sam Leman Toyota Bloomington a thumbs up! Especially Damian Fleming! I felt so comfortable with him & the decision I made with my new Chevy Malibu LS 2020 car. He was a great help & answered all the questions I needed to know about my car. I most definitely would recommend to go to him to get help with a car! I love my car & it has been the best decision that I made. Thank you so much! read more