Finally took the time to get my car washed. They were super busy but the boys were really hustling. I got the whole works offer so I left with a very clean car both inside and out. I waited about 25 minutes but it's because it was really busy. When your car is ready one of the employees comes in and calls for you. They walk you to your car and asks you to check and be sure you are happy with the job. They are super nice. I will be back. read more

Sam’s Car Wash - Cost - Car Wash Near Me - Concord, North Carolina

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I love this car wash . It's like getting a detail service but you only pay about $30.

I purchased the indoor/outdoor express wash. It was my first time here, and I am happy with the way the car looked. Initially, the car wasn't vacuumed on the passenger seat, and the steering wheel needed to be wiped down more thoroughly. I pointed it out to the friendly, attendant and he handled both issues right away. This place is new, cheerful and comfortable. They offer a 48-hour guarantee, which enables you to come in if it should rain in the immediate future. I appreciate that. In addition, they have spotless restrooms, comfortable rockers and the largest wall of air fresheners I have ever seen! I got a kick out of all of the innovative products offered to help you keep your car tidy. A lot of these things can really make life easier. Finally, there are ways to save. If you come in early you get a few bucks off all services, and they offer a monthly membership club that lets you have your car washed for $16.95 per month. I got a two day guarantee, some great coupons and my car sparkled like new. read more

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I really want to like this place especially because I think they are family owned and so I keep going back... I've probably been here five or six times. Every single time it's average. The outside of the car is generally clean and the inside of the car is generally clean but there is always some glaring stuff that has been missed. Granted, I have small kids so my car is not going to be the cleanest ever and I don't expect perfection... but they didn't even try to wipe out the spills between the seats which easily would've come off with a cloth. Also why are the mats always wet? I don't know. Every time I leave here I say it's not worth the $21 when I can just go do it myself for six dollars down the road. But I also want to support local business and small business. read more

Sam’s Car Wash - Car Wash Near Me - Concord, North Carolina

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My car was very well taken care of. The two that cleaned it did an outstanding job. Thank you. read more

Sam’s Car Wash - My car nice and shiny! - Car Wash Near Me - Concord, North Carolina

It is the second time that I come here and they leave me the dirty bus and I pay almost 40 dollars for them to leave me the dirty bus and I have a foundation with millions of people and I will never recommend them. I am upset because I used to wash cars and I know that a dirty car is not good. No good I do not recommend them, they left me dirty twice, I complained to the manager and even so they left me the dirty bus, I know about washing cars because I have been washing cars since I was 14 years old and I do not wash them now, because I have been in poor health. I don't recommend them and they didn't even give me back even a part of my money, because they didn't leave me the bus as I told them. read more

Sam’s Car Wash - Car Wash Near Me - Concord, North Carolina

Had my car detailed and it looks just like the day I got it! Sam's listened to my concerns and helped me choose the right package and it was exactly what I wanted! read more

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I have been going to Sam's for years with no incidents until yesterday. I bought the Super Wash package and was instructed to go into line 3. I was in line from 11:42AM until 12:28PM. The lady behind me got out of her car and asked to get out of the line. I proceeded to get out of my car and ask how much longer. When I went to check out at 12:28PM I asked who I could complain to. The young lady said what was the problem. I explained to her how long I was sitting in line and how the other lines were moving much quicker. She explained to me in a sassy tone that they were under staff and cars are dirty. I told her I understand but when I see with my own eyes that line 1 was moving quicker because 1 guy was just working on cars, where the other 2 lanes the men where stopping what they were doing to move cars into line. I told her maybe they should close one of the lines. If one lane was closed, then there would be 2 lanes with full staff. She gasped and spoke, "Oh we can't do that! That's impossible! You just have to wait like everyone else." I told her that not everyone was waiting as long as me. When I finally was able to speak to the manager, he was nice and listened to me vent. I told him that he needs to teach that young lady better customer service. I told him for the wait, which was a total of an hour and 10 minutes, I should receive a free air freshener or money off the service. I didn't receive anything for my time. Very disappointing! read more

I have used Sam's for years. I am always pleased with the job they do cleaning my car. However I am disappointed they do not require masks, a mandate, therefore not following the law. So long, Sam. read more

I love this place!! Sam's Car Wash is affordable and customized just for you. It's and touchless car wash with tons of wash packages. You can choose from a variety of exterior ride-thru's or a full inside and out cleaning. The staff is always on top of everything and the whole wash process is flawless! I normally go with a ride-thru package and then use the vacuum station. I like having the ability to use the vacuum to get a thorough clean of the inside of my car. Sam's has me spoiled and I won't go back to any other touchless car wash! read more

They do a really great job, but until the pandemic is over or they start wearing masks and practicing social distancing I will be using autobell. When the mask mandate came into effect in the summer I was told they let their employees use their own discretion in regards to the masks, well it was 70° when I drove by this morning and not a single employee or customer was wearing a mask. They were thumbing their noses at social distancing as well. I am a heart transplant patient and cannot risk it. At my discretion I am going to autobell. read more

The car wash itself was good. I had never been there so I wasn't familiar with the system. I wanted tire shine added to my service. I was a little confused on the young man's directions when my car completed the wash and I needed the tire shine added. I could tell by his sigh that he got aggravated with me but you have to give proper hand signals in order for someone to know where you want them to go exactly. Better directions and employee training might be beneficial. read more

1/2 of rollers didn't hit car so when wash was over when I went to dry car it was still quite dirty all along the back and sides. Afterwards no places to dry and sweep car as one whole side was down. Was told by employees to use the handicap spot, being in the medical field that is not something I think is appropriate and that spot needs to be left for those in need of it. Staff seemed preoccupied with talking to friends in parking lot. read more

I had my car washed today Nov 3. I paid for the highest package plus add ons. When completed I was called over to ensure I was satisfied. There was obvious dirt still visible on my car. I kindly asked could the dirt be removed? One of the workers helped but she had to get the manager, Nick , because she stated she was only responsible for cleaning the interior. When Nick walked over he immediately asked in a rude tone "what can we do for you?" I responded "can you clean the dirt off or refund me? Nick responds in a curt tone "oh I won't be refunding you" that was okay with me I just wanted it to be cleaned properly. He begins to clean however he made the statement that he was not a "dog" this was surprising and I was confused as to why he made that statement. He continues to clean the dirt off the car there was so much left on my vehicle that we walked around the vehicle several times all the while Nick was visibly irritated and continued to make smart remarks such as I'm not refunding you again then, he storms off saying he would refund me then he comes back and says I'm not refunding you. I was utterly shocked at his tone and behavior. Nick then says I'm not cleaning anything else and storms off. Nick made it as if I did something wrong. read more