We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

3 years later the owner is replying to my complaint and wants me to believe it was a GE issue. 3…read moreyears to reply matches with the scheduling issues of not getting back to me lol.

Great service. Repaired my washer next day. Service man was…read morepolite and professional. Honest pricing. Would definitely recommend this company to all my friends and family Thank you!

I called here to find someone to fix my machine, they couldn't do it but Victor took the time to…read morehelp me out and give me some other options! He was super nice and very helpful!

Travis from independent is awesome. He services all of the machines at the condominium I manage…read more The response time is quick and he always fixes the problem the same day. Would highly recommend. Lorrene Polaski, Aquarius of Marco

My front loading washing machine started leaking into the drawer below. I contacted Independent…read moreLaundry Equipment (along with several other appliance repair companies). Travis, owner of ILE, got back to me the same day and his office manager, Patty arranged his schedule to allow him to be at my house that same day! Travis quickly diagnosed the problem and fixed it. I am impressed by his knowledge of and ability to diagnose problems in washing machines. Travis is now on my list of repair people to use in the future, he should be on yours too! Sandy R

I called for refrigerator ice/water dispenser not producing water. Mike showed up 1/2 hour earlier…read morethan promised and had the problem solved quickly. This is the second time I have used their service and will use them again when another "modern" appliance fails.

Cory responded twice in one day and WOW done with the refrigerator repair and it's working like new…read moreagain. I highly recommend them for refrigerator repair.

Well I never thought it was possible to make a phone call, get my original salesman from almost a…read moreyear ago, tell him I wanted to buy a microwave. In less than 24 hrs, it was delivered and installed and the old one hauled away. Great service from start to finish. I now have the name of the original salesman...Josh. Thank you,, Barbara

we had a great experience at Good Deals Appliances ! Salesman was Jason. He was very helpful and…read morehad quite the sense of humor . He was knowledgable and spent the time with us to ensure we were satisfied with our purchase. The dishwasher was installed within 2 days of purchase. we highly recommend Good Deals Appliances and are thankful a friend told us about them.

Quick response. Fast, efficient, honest, reasonable and just…read moredone well. Definitely would use again

They came promptly after my call and did a great job in a short amount of time. I highly recommend…read morethem. They said if I knew of any neighbors that needed the same service that I would get a discount. I considered that good customer service but unfortunately being new in the area I really didn't know anyone well enough to ask around. Maybe next time. Their prices were very reasonable as well. Now I have my dryer back, and thank you Lint Out!

Certified Heating and Cooling,Inc. $$$…read moreSERVICE REQUESTED: I have an annual agreement with this office, and it has been a great value. A few weeks ago my upstairs A/C was being examined at the start of its semi-annual checkup. The associate notified me that the air handler in the attic was dropping its insulation from within, and this would create a problem with continuing the standard semi-annual checkup. This necessitated scheduling an associate on a different day to basically rebuild the air handler. Understandably this was a long project through the day but was completed to our satisfaction. QUALITY: The different associates whom we have seen over a long period of time have been exceptionally professional and courteous. VALUE: Everyone decides what they describe as value. For us it's the confidence that our A/C units will work through the summer and winter year after year. Having a service agreement gives us that peace of mind. SUMMARY: These people have demonstrated exceptional courtesy (every phone call is a new pleasant greeting, every time). One has to have trust in the service people with whom they do business. For me, these people are very highly recommended.

Have maintenance contract. They four months overdue. Called but they couldn't provide service from…read moreanother two months. Each time my system is only a year and a half old and each time they serviced the unit they found an amperage issue with different parts with costs exceeded $1,000. Had issue with my unit recently they came out to service but wouldn't vac drain line Wanted to change me $250 for that service. I told them it should be included with my maintenance agreement which they were 4 months behind. Still wouldn't service. I don't recommend this contractor.

Thank you Appliances To Go USA for my new Fridge! Mickey was…read moregreat! I got a great product for the right price! They listened to me, took the time for me and made it right. Delivery was on time ( thank you Charlie!) Set up was perfect. I will continue to do business with Appliances to Go USA!!!!

New Customer at Appliances To Go USA, in Ft Myers. I was looking for a reasonably priced used…read morewasher and dryer and Mickey made me feel at ease with the selection process and was able to provide great insight based on what my needs were. I like that he wasn't pushy or salesy and happily answered my questions and addressed my concerns. I ended up buying the pair and they were delivered the next day by Charlie who got them installed and up & running in less than 15 mins. If you're looking for a no hassle purchase, I highly recommend buying from them. I will continue to spread the word as I will definitely do business with them again.