After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

Thank you for the excellent window replacements, Nate, Ryan & Adan! We are repeat customers with…read moreWow Windows and have been impressed with their professionalism, friendliness, fairness, and quality of work each time. They've always addressed our questions and concerns with honesty, never trying to upsell beyond our asks. I would not hesitate to recommend Wow Windows to anyone that needs window glass replacement!

Did not move forward with this company however, the consultation was smooth. Nate was super…read morecommunicative throughout the entire process!

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Service is prompt and customer service driven. Great group of professionals at Gatsby Glass of…read moreNorth Dallas. Would recommend if you are needing expertise in your glass replacement for home, office or commercial projects. What are you waiting for? Give them a call as you will not be disappointed!

From the owner: Whether you're looking for swanky, hi-tech upgrades for your bathroom or are designing a more…read morecollaborative, inclusive workspace, our glaziers can craft and install custom glasswork for you. At Gatsby Glass, we offer a wide range of glassware and hardware to bring your vision to life. From glass railings, conference rooms, sidelight windows, and storefronts to custom shower doors and mirrors, Gatsby Glass delivers sophisticated interior glass solutions.

I had such a great experience with this glass repair shop. From the moment I called, they were…read moreincredibly kind, professional, and genuinely focused on helping me which is so rare nowadays. Their customer service really stood out -- they made the whole process easy and stress-free. They were also very efficient and were able to get me in the same day, even ordered my glass before my appointment to make sure it was there already when I arrived. Which is so appreciated. The repair was done quickly and with great care, and everything turned out perfect. It's rare to find a business that combines quality work with such thoughtful customer service. I could not recommend this place more and will absolutely return if I ever need glass repair again. Don't go anywhere else Discount Glass will take care of you and your needs!

I had to replace my windshield and called in the morning to check what can be done. Great…read moreprofessional service and was quick. Thank you!

Jorge with Aranza Glass is great!…read more I own a highly-rated remodeling company (Romnes Remodeling) and I am very selective with who I bring on my job site. Jorge has always been great to work with and I use him on every shower we build. Jorge is quick to provide an estimate, and within about 7 business days he's ready to install! It has taken many years to find quality guys that I can trust with my projects, and now that I've found them I plan to keep them busy!

I'm very thankful to have to been referred to company, they came in just in time when I need my…read moreshower to be fixed! Everything was done in great time, very efficiently and great quality work! Jorge was very professional! I will recommend this company to anyone who needs any professional work done!

They replaced our window, now it has fog in it. I know it means the seal is broken. I have called…read moreat least 8 times. At first George the owner said he'd send someone over. After I had to call 3 times he's says it's been too hot. Finally I said just tell me if you're coming or not so I don't have to keep calling. He assured me he was. I called again and he said it was the holiday week he'd call the next week. I called again he said " your window is not broke right"? WTH?? What type of business does that? The next time I called and said why do I have to keep calling for something you said you'd fix? He said let me call Miguel to see if he can come today. He told me if he can he will text me. Two minutes later I get a text saying Miguel will come Wednesday July 19th. I text back saying what time? Of course George didn't respond. On Wednesday evening I texted hey Miguel didn't show or call-BIG surprise I got no response!! DONT USE THIS COMPANY GEORGE IS FULL OF SHIT!

Very disappointed...got a glass shower door. I was told they would be here to install between…read more12-2. They were late...2:30 and didn't leave till 3:45, but the worst is that I have bronze fixtures and they only had black hardware. Told installer to install anyway even though I was not happy. The salesman was not told either until after the fact.

Don't call this guy! He worked for me long ago when he was nice...and hungry. Now he sets…read moreappointments w/ indefinite times and calls u when he's on the way...like maybe 2 hours early. His MO now is indifferent & difficult. Needless to say unprofessional. My estimate was a elementary sketch on a text! Move on! Find a good glass guy. This one has NO magic! Perhaps retirement is on his mind. Not one day too soon IMO.

Too long; didn't read: Mike screwed up, offered to fix it, screwed it up more, and told me that…read moredoing it the way we, the paying customers, wanted it done would be too hard. Refrain from using Mike's Magic Mirror and Glass at all costs! Mike and his crew were asked to install a one wall, shower glass door and pane for our master bathroom, and they botched their professionalism and craftsmanship. While screwing the door through our marble tile, the tile cracked. Mike owned up to it, and offered to fix it free of charge.We had our mason cut a replacement tile the appropriate size for Mike's workers to come install. I never received an arrival time from the crew, so naturally they showed while I was out of the house. They also said that our mason cut the piece too large, so they would have to cut it down to size. Approximately 1 hour after they arrived, they were leaving. I examined their work, and it was awful. They had replaced the cracked tile, but had butchered the installation of the new tile. It was crooked, protruding from the drywall line, and the screws of the hinge were not screwed flush with the plate. I took pictures and sent them to Mike. Mike claimed that it was fine, but my contractor said that it didn't look right. Mike said he could come out the next day to take a look. His team arrives the next morning without warning once again. Before Mike gets here, they begin sanding down the protruding tile. Mike arrives, and he still claims that it looks fine and is workable. Workable is not what I expect from a company that we are paying to professionally install a product they specialize in installing. I told him the tile is crooked, so the grout line will not be straight. He replies that there are other tiles that are the same way throughout the shower, but he didn't "want to point any fingers". Highly unprofessional of him to scrutinize my mason's work, when his work was imperfect on its own. He claimed that unscrewing the door again and putting it back in the same screw holes would be difficult. So apparently doing something the correct way, even though difficult yet possible, is not worth the customer satisfaction to him and his company. And aside from doing a terrible job replacing a tile that they broke, his team must have been raised in a barn. I don't know any other professional company that would inconsiderably leave a customer's front door wide open the whole time. I cannot recommend Mike's Magic Mirror and Glass for for professionalism, good craftsmanship, or pride in customer satisfaction.