Very happy to recommend this business and its very professional, knowledgeable, and competent…read moreowner. Bob, the owner/operator of Automatic Appliance Service, was prompt and efficient. Returned my initial call promptly and came to the house at the time he said he would to check out my stove. He diagnosed the problem and called me later, when he said he would, with the estimate for parts and labor. He again showed up on time to perform the repair, which fixed the problem.

The baking element on our 30 year old wall oven died last week. I called Automatic Appliance for…read morehelp and once again they were able to order the part, repair the oven, and save the day just in time for Easter dinner! Every time we've called, we've had a great experience. Thank you to Jim, for troubleshooting it over the phone, and to Rob for coming out and installing the part.

I needed a new refrigerator and wanted to go to a small business in town rather than a big box…read morestore. Refrigerator was delivered on a Friday. On Monday morning, I walked into the home office below the kitchen and the paint was peeling off the walls from a massive water leak. The plumber who responded confirmed the refrigerator water line was installed incorrectly. The office had to be ripped down to the studs from water damage, and our kitchen was in disrepair for months. A&D and/or their insurance company blame a contractor. One year later we're still out $11k out of pocket.

We went in on a Friday afternoon and told them what we wanted. They said it should be in Tuesday…read moreand they would call when it was ready. After they called I went in to pick up the Washer and Dryer and it only took them a few minuets to take my old ones and load up the new ones. It was so easy.

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.

these guys are awesome. The manager Jimmy was terrific. We buy a lot of appliances and they're the…read moreeasiest to deal with by far.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

*project quote* I ended up not actually using them because…read moreanother company responded first, but they were quick to respond and very polite . They offer a free phone consultation and service call fee is $79, and it goes toward the repair cost if you proceed. All repairs include a warranty for your peace of mind. They also provide you with timeslots that they have available, which was very handy .

I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

We have a Whirlpool fridge and the ice maker broke down. I called many places for repair but…read moreJarvis was one of the only that said they could handle it. There was a significant six-month delay as the part was not available at the beginning of the pandemic, but eventually it arrived and was installed promptly. It's two years later now and the ice maker is working great. I'd knock off a half star for the delay which wasn't communicated well in that I was told for months it was just 2 weeks out. It was really a pandemic shipping problem. I'd prefer they say they just don't know. Tony eventually looked into it to explain what was going on. Also - I bought a new dishwasher last year. I wish I'd bought it from them as I think after installation and delivery, they were probably the best deal. Next time I will shop them first.

Whatever you do when you purchase an appliance, DO NOT use any installers (plumber or electrician)…read morethat they recommend. Find what you need on your own. When something goes wrong, they'll just pass the buck. The electrician came to the house to look at the job, but never (after leaving 4 messages) got back with a quote. The plumber came and did the work but then charged more than we were told to expect, actually joking about the total when the work was completed. Jarvis may be a good company to buy products from, but don't hold your breath when it comes to their recommendations for service. And if you call and leave a message, you may have to leave more than one message to get a response. At least their delivery men are competent and courteous.

Last week, my two year old LG gas dryer stopped working. LG quoted me a flat rate of $345 to come…read moreto the house. I decided to look for an independent repair person. I contacted Home Pro and got a very quick response from David. Within 30 minutes of his arrival, David had diagnosed the problem as a faulty door switch. Unfortunately, the part had to be ordered but within 48 hours, the part arrived and David was back at my home to complete the repair - with a savings of more than $125 off the LG offer. David is professional and very respectful of my home. The first thing he did when he arrived was to put on "hospital booties" to protect my rugs. That attention to detail plus his ability to diagnose / repair in a timely manner is reason enough to recommend Home Pro. Kathy

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

My prior appliance guy retired and this was my first time using AA. They were highly recommended…read moreand were great! Same day service and repaired my dishwasher at a reasonable price and Jeff offered suggestions for maintaining the dishwasher. Very happy with Affordable Appliance!

We have seen homes that used AA and we have used Affordable Appliance in the Newton area for…read moresome 25 years. A wonderful helpful company. Totally secure in working with them.