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    Great service and amazing staff. Their team is very knowledgeable and helpful. Highly recommend!!

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    Ask the Community - Sameday Health

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    Torrance Memorial Draw Station - Information on the door  07-16-2025

    Torrance Memorial Draw Station

    2.8(12 reviews)
    0.6 mi

    Today I received bad care. I'm really surprised because I usually feel safe and taken care of. The…read morephlebotomists at my previous law draws were cordial, friendly, and gentle. I literally had blood drawn and I didn't even know they stuck me. For over a decade I've had to get regular blood draws from several facilities and many many blood draws when I had cancer. I got needle anxiety from all that poking but I always felt minimal or no discomfort. But today Jorge seemed hellbent on making me feel uncomfortable and insignificant. 1. Rushed me when I was opening my purse to retrieve the ID and insurance card he already asked for 2. Did not acknowledge said cards when I handed them to him. He snatched them from me and walked off without a word 3. He did not ask which arm I preferred for lab draw. In all my entire life as a human being the person who takes my blood ALWAYS asked which arm they could use. Even in a busy Emergency Department they take the time and space to ensure my patient rights and autonomy are honored. I was stunned into silence. But luckily for Jorge he chose the correct arm. 4. He setup and jammed the needle into my arm. No warning. No preparation AT ALL. He just stick me and I was in a lot of pain. I wanted to cry or yell or yank my arm away. I didn't. But I did let him know k was in a lot of pain. He didn't apologize or even seemed like he cared. 5. I asked why didn't he tell me that he was going to poke me. I don't like needles. Having survived cancer and all that poking and poking left me wary of blood draws. EVERY SINGLE BLOOD DRAW BEFORE TODAY has included anticipatory guidance. Jorge said he hadn't heard of it and some people prefer to be poked without being told in advance. I explained that anticipatory guidance is important and he should've given me a choice to have a gentle warning instead of an out-of the-blue painful jab. Another patient overheard our conversation and she wholeheartedly agreed that anticipatory guidance is important. She even explained what it meant since Jorge claimed he was never taught this concept. 6. Jorge shows me a blood tube and asks me to confirm my name. By this point I have no trust in this man. He seems hostile for some reason and is short with me. I'm still upset from his painful treatment of my arm. I ask to visually inspect the tube label closely since I didn't have my glasses. Then I ask to see the remaining tubes which he hands to me....lies them on the table ... when I ask to inspect all of them. I don't trust him and wary of his attention to detail at this point. This review will not be a surprise to him because I told him this was the worst blood draw ever and I've dealt with constant poking with cancer. I was forever being poked and it made me never want to see a needle again. Not because of pain but just emotional wear and tear of that phase in my life. Today when Jorge hurt me it made me feel unsafe because I wondered if had deliberately held back gentleness or a technique to prevent discomfort and anxiety. He was in a funk and I paid for it. If he had further complaints the lab draw station should seriously consider if he's in the appropriate role. And ithe other patient gave me a pittying look. She concurred that she prefers anticipatory guidance to help prevent anxiety and feat of being poked. But nope. Jorge only responded that some people don't wanna know. Well I do and that's my right

    I got yelled at in front of the whole lab because I was trying to collect a hat for a stool sample…read morefor a friend of mine and didn't know the name of the order or doctor. My friend came in and they didn't even ask them for the name of the doctor or the order but they got the hat immediately.

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    Torrance Memorial Draw Station - Business Hours

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    Tender Touch Mobile Phlebotomy Service

    Tender Touch Mobile Phlebotomy Service

    4.9(82 reviews)
    6.8 miDel Rey

    This was my second time using Tender Touch Phlebotomy Mobile Services, & I honestly would not trust…read moreanyone else to draw my kids' blood. Both of my children were under three & a half years old during both visits, which says everything about how skilled & gentle she is. Both of my kids had their blood drawn in less than 10 minutes total, which is unbelievable for children that young. One poke & she gets it done. Calm, confident, gentle, & extremely professional. She is always punctual, on time, & professional, which I truly appreciate as a parent. I love everything about this service A through Z. I will never again try to schedule appointments at labs, sit in waiting rooms, or expose my kids to sick people just to get their annual blood work done. Having this done in the comfort of my own home is priceless. During the second visit, my husband was present. He was not there the first time. He was left in complete WOW at how smoothly, professionally, & effortlessly she drew blood from two kids under three & a half years old. I highly recommend this service to any parent, especially those with young children. This experience takes all the stress out of blood draws & gives you total peace of mind.

    I can't imagine, literally can't imagine where we would be without Sherrell and Tender Touch. My…read moreson has severe autism. He's 16. It would be impossible to get a lab draw from him outside the house without sedation. And sedation is far from easy as well. My son needs lab work every 6 months to monitor since he is on multiple meds and we would not be able to do this if it weren't for her. Sherrell comes to our house, understands our situation, and manages to get blood from him and does it all calmly and safely. I believe she is based far away from us (we're in the valley) and she comes early in the morning anyway so that we can try to get him before he starts eating because we need fasting blood work. I took the time to write this because we have so much gratitude for this service.

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    Tender Touch Mobile Phlebotomy Service - Best phlebotomist ever!
 Thank you Sherrel!

    Best phlebotomist ever! Thank you Sherrel!

    Tender Touch Mobile Phlebotomy Service - The Number ONE Mobile Phlebotomy Company in the Los Angeles Area

    The Number ONE Mobile Phlebotomy Company in the Los Angeles Area

    Tender Touch Mobile Phlebotomy Service - We Cater to every Mobile Phlebotomy Need

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    We Cater to every Mobile Phlebotomy Need

    Sameday Health - laboratorytesting - Updated July 2026

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