I had to come here because my boyfriend gave me a puppy and this is where he took her to get her…read morefirst set of vaccinations. Must have been recommended to him. Honestly, I did not have high expectations for this vet. I do not know the area too well but by driving around, it doesn't look like an area I would be frequenting. I assumed the inside of this place would be like a run down county clinic deep in the trenches of Los Angeles. Which I've had my fair share of experiencing back in the days. I was so wrong! This place is so awesome. The girls at the front desk are so sweet and attentive! I had a lot of questions every visit, I never had a puppy before and I was really anxious about making sure she was healthy. They always answered everything very patiently and had the best attitude. Since I do not live close I would have to call over the phone for vaccination records to enroll my puppy into classes etc and I even changed her name and they'd always answer my calls and email over anything I needed. The customer service has been exceptional. I would come here simply for that alone. They decorated the office so nice, it looks newly remodeled. The waiting lobby is small but comfy. They do not push for any specific food brands which is refreshing. They always call to remind you of an appointment. The people and their dogs that I've seen here all are very friendly and it looks like everyone comes for routine and not because their dogs are sick. I love that! The prices are fair, they're not low by any means but they're not outrageous. I find them to be decent for the services. I really appreciate the care they provided for my girl, she was here quite a few times due to being a puppy. We now go to a place closer to home because I don't live in Los Angeles. It's honestly the only reason. But I highly recommend this place to anyone in LA looking for a good vet!

Avoid Dr. Cano; unprofessional doctor And crystal; medicore…read more-front desk clerk We've been bringing our pets to LAVC Boyle Heights for 6-7 years, but the decline in service has become increasingly hard to ignore. We kept coming back for the convenient location--until today. I arrived 15 minutes early for my dog's 2:30 PM appointment. At check-in, the front desk (Crystal) asked me to prepay, which was new to me. When I asked what services were included, she said only vaccines. I had previously requested microchipping a week ago, but that wasn't noted. She mentioned a 3 PM cancellation slot, but I told her to hold off since I couldn't stay much longer. After waiting over an hour, I asked a different tech about the delay. Then Crystal blurted she had moved my appointment to 3 PM to include all services--something she NEVER communicated; which I pointed out to her, I asked to speak with a supervisor and continued waiting. We were finally taken to a room, and 15 minutes later (total of 1hr 15min LATER) , the doctor entered and accused *ME* of being disrespectful to her staff--which is completely FALSE. I believe the front staff member BLATANTLY LIED to cover her own condescending and unprofessional behavior. I was upfront with the doctor and encouraged her to review the cameras. As a business owner myself, I know you never put a customer on the defensive--especially when your feelings are hurt because someone called out poor service. That's a training issue, not mine. This experience was not only upsetting but also makes me question how much the doctors enable their staff's mediocrity. The lack of communication, professionalism, and customer service is evident from the moment you walk in. I stand by my word: !!! review the cameras!!! I was never disrespectful--not once.

It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

Dr. Kevin Chung is a godsend. After 13 years we had to say goodbye to our sweet dog. It was a…read moreterrible day for our family, but Dr. C. was caring, professional and respectful. When your pet's time comes and you are agonizing, "What do we do?" this is the answer: call Dr. C.

DTLA Modern Animal is everything a vet visit should be! Dr. Nina Han was fantastic, and Sabrina and…read morethe rest of the staff were warm and welcoming from the moment we walked in. My little one can be a bit spicy but Sabrina and the team immediately put us both at ease! The energy was on POINT. Pricing was laid out clearly with no surprises, everything was explained thoroughly, and the app makes managing your pet's care genuinely easy. Dr. Han truly LISTENED to my concerns and helped me with a path forward for my girl. Highly recommend this team!

I honestly can't say enough about Modern Animal and the level of care they provide…read more My dog Finn has advanced kidney disease, and we've been coming here several times a year for bloodwork and checkups and currently three times a week for fluids. Finn is extremely shy and particular, and giving him fluids at home just isn't an option. We also made the intentional choice not to associate his one safe space, home, with anything painful. At the clinic, it sometimes takes three nurses to support him, one to gently hold him, one to feed him churro (his favorite distraction), and one to administer fluids. And they do it all with so much patience, compassion, and genuine care. Because of this team, Finn is not only stable, he's doing so well. Truly, I believe they've saved his life. If you're looking for a veterinary team that goes above and beyond, this is it. If you decide to join, feel free to use my referral code: REFER100-178N1. I was recently laid off, so referrals genuinely help me keep up with Finn's ongoing care. If you choose to join, using and sharing my code means more than you know.

I recently moved my pup Xylo to this clinic because it's super close to home, and a friend had a…read morewonderful ER experience here. He is an anxious little guy when it comes to vet care, but the staff and Dr. C made him feel right at home! They examined him, gave some immunizations, and he was brought out to the lobby with ALL smiles! I've never seen him so happy during a vet visit. LOL. Even before our first visit, the ladies over the phone were SUPER knowledgeable and helpful. Thank you guys for the great care and experience! See you next time.

Told me 3 o'clock and then they called me back changed it to 1 o'clock. I come 30 minutes late and…read morethey can't service me. As if I really did come exactly at one, they were gonna see me in at that exact time

I usually don't leave reviews on yelp but I told myself I have to do this for the team at Olympic…read morePet Hospital. The staff always picks up my call right away within seconds and able to help me with my online prescription approvals for Babie right away and they are always so being so patient so answer questions, both the staff and the doctors. They don't give you that feeling of they want to get off the phone call before you get all your questions answered. I wish I knew about this hospital 17 years ago, but Babie now at 17 yr old, I'm glad that we found this hospital. Thank you to the team at Olympic Pet Hospital ! Keep doing what you been doing , your awesome customer services are being recognized and appreciated!

Dr. Lucia Kwon is gone! She was such a skilled and personable Dr…read more This time I arrived to a FILTHY exam room. My cat was sitting in a pile of fur that was not his own Then this new Dr. (apparently only there for a month) who was 1/2 hour late and had the bedside manner of a stone. Barely looked me in the eye at all! Yikes! I picked up my baby and left asap. I hope this facility can find someone better who fits the positive culture of the office a lot more. This guy is making you look bad.

I was happy to find this little place with friendly staff and a vet who is reasonable and really…read morespends her time to listen to your concerns. Thank you!

Just wanted to thank the entire team for their delicate and determined care for Coffee even after…read morehe passed away. Their way of connecting through text and call was prompt, easy to reach, and thoughtful. They were the ones who diagnosed Coffee with degenerative heart condition and gave me treatments. Alot of other vets that I go every year never diagnosed him, only told us he has a heart murmur but didn't go further than that. They were very detailed about Coffee's condition, something I appreciate because Ive always been questioning his condition. Fast forward to a few weeks ago Coffee started having a smell that smelled like death. We took him to this vet again. The vet was direct, informative, and well intentioned. Before we could consider putting Coffee in any procedure we made sure to do some tests. Less than 24 hours later the vet called us to immediately request us to come back to explain the results. The results, while devastating, was handled with vigilance and care. The vet gave me time to cry afterwards in the room. They did all they could for my boy. In emergency they printed out the files so if his condition worsened were he had to be taken to the emergency, the papers were already there. I originally scheduled a euthanasia appointment with them but Coffee peacefully passed in my arms before then. They recommended this amazing place called Honor Pet when it comes to giving me and my dog peace. Thank you so much for doing your best with Coffee. Im very grateful.

While at MASH in the evening, after being told by cat likely needed a cystotomy, I texted…read moreAffordable Animal Hospital's emergency line and the next morning, bright and early, Paula called me and told me she could get my cat in immediately/same day. Because I had to go to work/could not cancel, I opted to do the day after. The estimate at MASH is $6,000-8,000 but here it was around $4500. I dropped my cat off early on Wednesday for his check-up, test, and surgery. Ultimately, they disagreed with the vets at MASH and said my cat had no crystals either in x-ray or in his urinalysis but did have a UTI which contributed to a second blockage (bladder overflow). They kept him for 48-hours to unblock and recover. This cost around $2K. At MASH where he had done the same 2 days earlier, it was $6K When MASH returned my cat, he was rough. He reeked of pee, his face was completely crusted/sticky with dried medicine, his fur was full of shed, and he was lethargic and in pain despite all the medicines. When Affordable returned him, my cat was bright and energetic. They clearly took care of him (he smelled like a baby wipe). It has been about a week since I brought him home, but I knew immediately that he was feeling better the day I picked him up. Now, he has completely recovered. Back to flinging himself around and meowing at 4 am. I am incredibly grateful to this hospital for their responsiveness, flexibility, affordability, and the kindness they showed my cat. I was worried that I would end up losing my cat (I had paid nearly $7K at MASH and he wasn't better) if he blocked again, but Dr. Barrera said that I should "give my cat a chance." He said that it is what he would do if it were his cat. I'm grateful that I did because it saved him from unnecessary surgeries. My cat was seen by Dr. Forsythe and Dr. Barrera and they both were very kind and gentle with him. I do see what some reviews mean about their disorganization. They forgot to call me to update me that he wasn't getting the surgery but would need to be hospitalized. I had to call them, but it turned out that Dr. Forsythe had gotten very sick. He returned my call despite being audibly quite sick and given that my cat needed the hospitalization anyways (and he was fine), I can see how it slipped through the cracks. They seem to accommodate all kinds of emergencies as best as they can, so I think a little disorganization is totally ok. I do think Dr. Forsythe needs a new phone. It sounded like he was calling from a remote cabin or from a phone that fell off a cliff. I had to listen to the voicemail at max volume more than once. I will likely return again/switch my primary vet to this one because it is closer, cheaper, and I had a great experience. And apparently, my shy scaredy cat enjoyed the attention he received here. There are some more "affordable" vets but in terms of quality/expertise, this hospital is well worth the price. When I called around to vets in Los Angeles for cystotomy prices, Ambassador Dog & Cat Hospital were the only ones that actually do it (many don't update their sites) that are near me (don't have a car) and their estimated price was also the same $4500. They are also roughly the same prices of my long-time vet (Beverly Robertson, wonderful, estimated $4K for procedure) and especially after going to MASH, these prices might as well be pennies. CareCredit is accepted basically everywhere, but what's nice about this hospital is that they accept ScratchPay which is a god send for emergency vet loans. This hospital is in an old building, but is still very nice and clean. Maybe not as sparkling as a brand new facility, but on par with the vets I've gone to over my lifetime.

unethical, unacceptable, negligent, incompetent, unprofessional, dishonest, subpar, and…read moreirresponsible. I am writing to demand immediate follow-up on my request from June 12th for clear, legible medical records for my dog, Bubba. The records you provided were handwritten and completely illegible, even to the emergency veterinarian. This is urgent, as I have a follow-up veterinary appointment tomorrow afternoon. Under California law (Health and Safety Code Section 123100-123149), I have the right to prompt, accurate, and legible medical records. Please confirm immediately when I will receive the corrected documents. This delay is unacceptable.

If I could give Dr. Park and the team at Bewell Animal Hospital 10 stars, I absolutely would…read more After coming home from a trip, I immediately knew something was wrong with my dog, Rufus. He wasn't eating, was sleeping excessively, had severe dental pain, and even started having bloody diarrhea. As any pet parent can imagine, I was terrified. From the moment we arrived, Dr. Park and the entire staff treated Rufus with compassion, urgency, and genuine care. They took the time to thoroughly examine him, explain everything clearly, and answer all of my questions without making me feel rushed or pressured. What impressed me most was their honesty and integrity. They focused on what Rufus actually needed rather than recommending unnecessary tests or treatments. After speaking with other hospitals, I truly believe the cost elsewhere could have easily been several times higher. Bewell provided exceptional care at a fair price, which is rare to find these days. Most importantly, they treated Rufus like he was their own pet. That level of kindness and compassion meant the world to me during such a stressful time. To Dr. Park and the entire team: thank you for taking such amazing care of my baby. You turned one of the scariest days into one filled with hope and reassurance. If you're looking for a veterinarian who is knowledgeable, trustworthy, compassionate, and truly puts animals first, I cannot recommend Bewell Animal Hospital highly enough.

Everyone I interacted with, from the front desk to the dr, to the dr assistant were so kind,…read morehelpful, professional and efficient. Put all my nerves at ease, trustworthy and honest team. My new Vet forsure.