It's a good, large store--very spacious and cozy--with good service and quality products, though the selection isn't huge; I'd like to see a wider variety of items. read more

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This is continually the place with the cheapest gas and one of the main perks of having a Sam's Club membership for me. It basically paid for itself given how expensive gas is these days. There's not usually a super long wait either, which is also nice. They Conveniently have pumps available to go on either side of your car and so I like to go to where everyone else likes to not go because they either don't know the pump can reach the other side of your car or they just don't want to bother with it. read more

Sam's Club - Wholesale Stores Near Me - Citrus Heights, California

I hardly come here. Ordered pretzel paid and waited. Then when I try to take my orders they dont want to cook them. Very disappointed. They couod have told ke before I paid so I dont have to buy any at all. They deserve to work here and do this work. Be lazy read more

Do not trust this Club and the Elite Membership is just a way they collect more money and not provide better services. No response from Store Manager. Please contact me immediately. This is not ok. 1st order was canceled without a call. Drove to the store on hold for the Manager, who never answered. Jeremy with Curbside helped (thank you), but this entire thing delayed the party this was for. This is why technology is ruining businesses. Was assured the pizza would not be canceled. Well, that was not true, recieved a message pizza was delayed 2 hours. Husband went back to the store, waited 30 mins and then it showed up to the house. Undercooked and partially raw. People were already leaving the party and kids left CRYING. Worst experience, but THEN we still tried to go buy breakfast items this morning with the early entrance with Elite Membership and NOTHING was out. The bakery quickly unwrapped prepacked items to create a "bakery tray" If the store can't respond and make things right, maybe Corporate can. I'll keep everyone posted and hopefully this is a warning to all when it comes to trusting and choosing Sam's to fulfill orders or purchasing their "Elite Membership" read more

Sam's Club - See undercooked edges on pizza, crust under not cooked all the way either - Wholesale Stores Near Me - Citrus Heights, California

Inside the store is cool, but trying to get help over the phone is horrible. I really hope they fix that issue fast.

This is the closest location to us but I think I will stick with going to Costco nearby. Each month it tends to get worse. Besides one employee, I believe his name is Joseph, they all have an attitude when asking for help. The cafe is terrible and will not purchase from there again. The soda machine NEVER has drinks and the condiments are always empty. Today, I was given OLD pizza. The last stray for me. Although it's cheap eats at the cafe, their quality has declined significantly. I probably will not be renewing my membership. read more

Sam's Club - Wholesale Stores Near Me - Citrus Heights, California

Despite this being a very busy location, they have great finds and unique items compared to the folsom location. Is it a little bigger? Different products? I'm not sure but I do like to stop by when possible to compare. They have great sushi here, which I appreciate, and actually pretty fast lines. I have yet to try to get gas here but shopping and a quick pizza/hot dog is easy peasy. Even parking here I have been lucky. Not a bad location and will be back read more

Sam's Club is Sam's Club. Go there for bulk items, clean establishment. My complaint is the food court. It seems to not matter what time of day or day of week but there is never enough staff. I've waited in scan and go line for about 30 minutes, just to be told to wait an additional 10-15 for my items. They need more staff in the food court or close it down. read more

Shopped at this location numerous times. Made a significant purchase and Lindsey provided excellent customer service by providing me with where the item was located, how long it would be to locate/move the item to the pick-up area. And all this during their busiest time of day. I highly recommend Sams Club show their appreciation for how hard/smart Lindsey is working for them. Thank you. read more

I love the convenience of Sam's Club - thought I'd try the order ahead and pick up - never did it before - AND WILL never do it again-I know these kids are trying - and all I see is after checking in as requested - is over an HOUR wait. There are some people who have been here longer - still no groceries-and then the few that go and complain & get their groceries. So much for efficiency Sam's Club. There are some process improvements that need to be implemented for sure. read more

This continues to be our stop for certain items when doing our grocery shopping and stocking up on supplies. We like to get the chicken wings here, I also like their spices and baking section here for supplies. Some other items we often get here are salami, pepperoni, heavy whipping cream, pickles, and snacks. Their parking lot is pretty big, and though it's busy we typically get a spot easily. The check out is scan your own, and you can do it at the check out or scan items with your phone in the app. We've found some pretty good deals here and some fun snack and candy flavors that we haven't seen elsewhere. read more

Came in the other day because I had to vet some stuff and some food also. The store was clean but very crazy busy. The staff are always so nice and helpful. The food is always fresh. When we got done and just finished putting our stuff into our car one of the employees ended up losing control of all the shopping carts he was trying to bring in and hit our car and the car next to us as well because he had to many carts to handle and he lost control of them, he did apologize but he should've tried to take that many carts in at once knowing he couldn't handle that many. read more

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We had tires put on. The service was excellent! We would definitely use them again for our tires!

Love Sam's club. It's like that OTHER warehouse store but somehow seems more accessible and I don't spend $600 by automatically walking in the door. Sam's baked good are so delicious and perfect to grab for parties when you don't have time to bake. I just discovered they have a gas station. I filled my tank last week for cheaper than I have in yearssssssss. Easy to insert your Sam's club card or use the app. Simple! Love the drive up option. I used it all football season for our team feed dinners. Who wants to carry 65 gatorades when you can have them delivered directly to your truck. Win win! read more

Sam's Club - Wholesale Stores Near Me - Citrus Heights, California

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I go often as the gas is the least expensive but be prepared to wait. Service is fine nothing amazing nothing bad. I don't know why anyone waits in line when you can do the " self check out " using the app. Ice cream is cheap at the cafe. read more

Had a terrible experience at the Sam's Club Café. The cashier was extremely rud. Throwing/ sliding food across a counter top to customers when playing their food with no gloves and speaking disrespectfully to customers, especially when they could not recall their order numbers. When I tried to clarify about using Scan & Go, the employee snapped and said it doesn't mean you can order food and pick it up later, which was said in a very unprofessional tone. There's no reason for anyone to be treated that way, especially in a customer service role. Definitely a one-star experience and very disappointing coming from Sam's Club Diana. read more

The pizza from the cafe has been extremely greasy the past few times I've been with my family. It's greasy to the point you can only taste just the grease. read more

Sam's Club - Grease - Wholesale Stores Near Me - Citrus Heights, California

I recently visited the tire shop a gentleman by the name of Corey helped me in detail on were the problem was he helped me immediately and was very pleasent great smile as well, I felt safe for him doing the tire repair great job and great employee.. I will definitely refer him to others and continue to come here for all tire repairs from now on .. read more

I'm leaving a review that way the store actually sees it. Their delivery is awful 1/10. They will cancel your order if you set up delivery late in the day, even if you ordered 36 hours ahead of time. Also, They cancel your order for no reason mid day, but you pay $8 for express on the same order on the same day they will deliver you the ordered you canceled. Delivery from this store is a joke and I would never recommend this service to anyone. read more

Sam's Club - Canceled orders - Wholesale Stores Near Me - Citrus Heights, California

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I don't normally come to this location unless I'm in the area because it's just not up to par as far as customer service goes. The employees always look irritated and disgruntled. The biggest issue I have with this location is the snack bar. It's never properly staffed. The line is always 20 people long. I've started to order from the app, but even then it takes forever because they're so behind. You'd think a manager would step in and help, but I've never seen it. I feel bad for them, talk about stressful! They need to come up with a system or hire more people. read more

Customer Service @ the cafe. The person taking the order also fills the order. So yhere is a very long wait between customers. There is no greeting, no please or thank you and absolutely no apologies for the long waits. Employee spends too much chatting with other employees w/out acknowledging the customers in line. And there is zero update about being out of food or drinks. Had to wait almost 10 minutes after previous customer to eventually being told that they didn't have any soft drinks because machines were not working (which is all I wanted to order) No signs were posted or advance warning from the employees. What is worst, she didn't even apologize for the inconvenience. She just said NEXT! read more

No one answers the phone ever! Tried to order pizza for a party we threw together, last minute. Customer service .. cafe... NO ONE, answered! I Had to run to the store and order them, then wait 30 minutes. Ridiculous. read more

We come to Sam's Club just about every week for Gas or Groceries. For the most part staff is very friendly & welcoming. The club is clean and offers a wide variety of foods and supplies. Gas prices are usually lower than other places and not as busy as Costco. So we stop here for our gas for multiple vehicles. We love their Sushi section- fresh sushi made right in the store yummy. They offer a few varieties and size portions. Food Cafe: Staff are friendly, items are hot and ready to go usually. They offer pepperoni & cheese pizza, hot dogs, pretzels, berry ice cream sundaes, sodas, and icees. Sadly they stopped selling Combination pizza and churros a month ago. Recent few visits, they have no pizza at all available when we can in about 5p & sometimes closed completely. We like to get our pizza here for the family on Friday nights. Vision Center: Always very friendly staff we get out contacts ordered here every 6 months and have never had any issues. Great prices and order takes just a few days to come in. Then we get a phone call once ready for pick up. Tire Center: We have 3 cars we have purchased tires from in the past. In a recent visit, I came in to ask some questions about some tires we wanted to purchase. Reps are working in the workbay so you have to scan a QR code located near the register to get help at the tire desk. We saw 3 people in the tire bay, no one was working on a car at that moment from what I could see they were all together just talking from what we could see. After about 3 mins one of the tire reps came out. We spoke to Melissa at the tire desk, this was the second time I had worked with her in the past and was not impressed by our first visit here a few months prior, as she was making us feel dumb when we purchased the wrong tires online when we came to get them installed even thought we put our vehicle type online and the site showed us tires to purchase for our vehicle. Now, we were ready to purchase the correct tires per the advice we received prior but wanted to make sure getting the right ones this time. She again makes you feel stupid like I should know these simple questions, then as we are talking the other 2 tire reps came from work bay to the desk. Another person a few mins later comes up to the two reps like they know him and they start talking & walking out to the work bay to a vehicle. Mid conversation with Melissa she says can you hold on a moment and proceeds to go out in the work bay along with the other 2 reps & this other guy, they all start laughing and carrying on a conversation. First, She should have finished our conversation then went out to the others, this was rude of her to do. So much for helping me, Really you needed 3 tire reps for that other guy you are working with. After a few mins of waiting we left & because of poor customer service for the second time in the tire center. Sam's Club lost out on a $1100 tire deal. So I went down to America's Tire where they answered all my questions with a friendly attitude and were able to fit us with the tires we needed. read more

Sam's Club - Wholesale Stores Near Me - Citrus Heights, California

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The service at self checkout is horrible all I see is lazy slow management too busy joking around to help customers they all need to be fired read more

I've been coming here for more than 6 years, and today might be my last day, in the parking lot collecting carts, there was a young lady with pinkish blonde hair wearing a vulgar shirt stating "fuck around and find out" with her Sam's club work vest on, I'm not positive but I'm almost sure Sam's club has a policy on their work place uniform, it's so unprofessional not only did my daughter read her shirt and ask me what it meant but she's out here representing her work with that type of clothing, assuming someone takes her shirt the wrong way and they get violent or confront her then she's bringing issues to this store, completely inappropriate specially with everything going on with our nation at the moment. Called the store multiples times to talk to a manager and no answer, kept saying they were too busy. Do better Sam's club. Ridiculous. read more

My rotisserie chicken was under done by 30 minutes. It was the only one on the shelf so I had no choice but to buy it and bring it home and put it in my oven for 30 minutes. read more

Im rattled by my experience today. I have never been treated so poorly nor bullied by any employee also the blatant racism I saw was disgraceful. I had a horrible experience with curbside pickup for the 20th time but after trying for almost 2 DAYS and 4.5 hours total to get my own order. I was done!!! I wanted it cancelled and to shop for myself. When I called corporate, I was told by corporate to walk in ( because they couldn't even get through to anyone) they told me to ask customer service to retrieve my order or refund me. So I do, I walked in after 2 hours in spot 14 on my second day and ask for a refund.... He said unfortunately he cant curbside doesn't want him to keep refunding waiting customers! He told me to talk to curbside pickup crew . What a crap show curbside crew is, no one will talk to you, you get eye rolls, disrespected and snapped at. I was doing what I was told by staff and corporate. Then it really goes downhill this female employee walks by square glasses, 60+ years old, bangs, medium light straight length hair with blond highlights skinny is and tall. She is the biggest problem! While I'm being ignored a women next to me who is also a waiting customer asks this passing employee"are you going to help us? she (as in me) has been her awhile" she said it's not my department, I said to the customer that she didn't care about helping which is, she stated she wouldn't because it's not her department. This staff member, Let's call her haggle, haggle snaps at me says I can see why you weren't help when you act like that ( I had been trying 2 days for a total of 4 hours to get 1 gd order I'm not rainbows and sunshine) but I wasn't mean to anyone still said thank you to staff but haggle snapped on me and attacked my character berating me and then proceeded to bully and intimidate me while I was in the store. I was beyond done at this point!!! She walks away stares at me rallying 2 other women employees, so I head over to Customer Service to cancel my order at this point. I'm going to shop for it myself!!! She stares at me with 2 others staff members then as I get closer in the customer service queue she walks over and stands next to the women who was supposed to help me. I explain again what happened with my order they both smile she says I can't help you I was told you can no I just can't!!!! So I knew the male CS coworker from before was my best chance because I was being bullied at this point. I asked the male cs and he said yes he would try to help me. Haggle laughed and talked with her coworker and then walked back over to registers and stared at me the whole time. Are we in high school? Wtf was that. I have been with Sam's club for 8 years as a plus member. I immediately cancelled my membership and it was because the way I was treated by the older women with glasses bangs straight medium hair tall skinny and told old to act that way. Also with the way the female coworkers gathered around her while they all stared at me after the rude confrontation. I'm disgusted that a staff member can bully and intimidate a customer without repercussions. I wasn't the only one she was horrible to she told a women who didn't speak English that she won't help her if she doesn't speak English and it's not her problem. The GM needs to do something about the racism and bullying that there staff treats the customers with. read more

This Sam's Club location is very organized and clean. The entrance employee checking the membership card was very friendly. It's always good to run into a smile upon entering a business. They have lots of good deals and the quality of their store brand is just as good as name brand goods. We use the Sam's Club app which I so highly recommend. Scan and go as you shop and pay. Much faster checkout for us and we don't have to wait in lines. We went on a Saturday and sadly their taste testing stations were nearly all closed. Out of the entire store there was 3 opened. I felt a little uncomfortable at times grabbing a sample because the person passing them out just glares at you as if your looking for a free handout. Everytime we come we spend $300-$600 a trip, with two trips a month for just one household. Getting ONE sample shouldn't be an issue but than again, we can't force people to like their jobs. We continued on- enjoying our shopping trip, buying other goodies, stocking up on necessities. The food court was out of a lot items but a soda and polish dog is always unbeatable. The price is pretty much priceless and delicious. We like to get one as we walkout and eat it in the car while waiting behind multiple cars getting gas. (Line goes by very quick) Overall, we like Sam's Club. My family always ask me to compare Costco and Sam's Club- I say there are things Costco has and that Sam's Club doesn't and vice versa. So I have both membership and depending on where we shopped at last, we pay the other a visit. Although I must say- Costco takes the win for samples, if you go there on a weekend- it's on and cracking, poppin with samples at every station! Love it. read more

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Very good store and usually no complaints, except for the food court. My grandma, brother, and I were patiently waiting in line at the food court and there was two other ladies ahead of us waiting at the register. Literally nobody came to take our order. There were two people working in the kitchen and one woman seemed to be facing us preparing food and didnt care to come take anyones order. Mind you the line wasnt even long and still nobody came to take our order. we stood in the same spot for about 10 minutes at the register and eventually left. The woman prepping food looked at us and still didnt care to come take anyones order. If im paying for a membership Id expect someone to atleast spend 30 seconds to take my order so we can all move on with our day. This was the worst encounter at the Sams Club food court, usually its just extremley slow and no one seems to care. I hope we get some new people working in the kitchen!! read more

It's a club and it's SAM'S. I went to one in Minnesota and enjoyed it over the other club. I found a coupon for a discount but it had to be done online and I was actually at the store so I joined anyway at the regular member price. read more

Cheapest gasoline in Citrus Heights Orangevale area. Easy access through the parking lot or via the side street. Ample areas at the pumps, easy to pay at the pump. read more

Sam's Club - Wholesale Stores Near Me - Citrus Heights, California

I have both memberships at both warehouses Sam's being one warehouse and the other warehouse is Costco. Sam's Club is a little less expensive for some of the same items and easier to get in and out of. One thing I do like about Sam's Club is that on their app I can scan my items pay on my phone and walk out the store after I Have my basket checked. But I love the scan and go feature at Sam's Club. I must note there are things I definitely like about Costco one of them being the return policy. I wish Sam's Club had a better return policy. read more

I ordered groceries for pick up that were supposed to be ready between 4-5p. I got here at 5p and left at 6p with no groceries because literally no one ever came out. I came back the next day, because they never canceled it as I requested, and so I waited another 1hr 15m and got my stuff, finally. Always interesting to see the people pull, bombard the Sams worker, and suddenly they get their shit after 10 minutes. Good job rewarding terrible behavior. In the meantime, I send my nephew inside to get pizza. Took 30m for someone to finally come and talk to him at the food court, and after they took his 3 pizza order, they told him it would be 1 hour. They didn't say anything before and this was just your average day of the week. Atrocious service, and we pay membership fees, this isn't Walmart. However, the food court has been shit for awhile, with slow ass service and only one older lady working with two grown men with their thumbs up their asses. And they are paid WELL at Sams for shit performance. Absolutely fucked. The manager of this store is doing a deplorable job with their responsibility here. read more

It's okay. The prices are great. The service is mediocre at best. I would give them a little higher score except that they consistently move their products so you have to hunt them down.Management seems to enjoy aggravating customers with this practice. read more

It took almost AN HOUR to get our curbside order. The worker made a comment about being short staffed - unsolicited feedback, turn off curbside pick-up as an option then. I would have rather just went in and shopped my order myself had I known it would take almost an hour just to get my order! In case you weren't aware, the intention, understanding, and expectation of curbside pick-up is that it be quicker than going into the store and shopping it. It provides a level of convenience that allows multiple tasks to be completed in a shorter, more manageable amount of time - which is a huge benefit for families (consumers). read more

I placed a curbside pickup order for work because I was short on time and needed the convenience, especially since I was on the clock. After waiting 30 minutes in my car, I called to check on the status, only to be told they were behind 30 minutes to an hour. This completely defeated the purpose of choosing curbside pickup and created a major inconvenience. I should have gone in smh read more

The grocery delivery department at this Sam's club is the absolute worst I've ever dealt with. My order has been missing important items not once, not twice, but three times in a ROW. But yet, I still get charged for them. So then I have to waste time getting my money back. Not to mention my orders have been several hours late, and when calling the department I get no answer. I'm done. I've had a Sam's membership for years. But not renewing again. Hoping the CostCo in this area is better than Sam's TERRIBLE SERVICE. read more

Had to stop to fill up with had at SAMs club gas station. Gas is expensive wherever you go, however by going to Sam's club gas station you'll get club member prices which can save you about five cents per gallon at the pump. And you won't see cars pulled up every which way at the pump, which sometimes adds to the ever present feistiness of patrons who have been waiting in line. So there you have it, cheaper prices and smooth traffic flow. As a helpful hint, and if you really want to beat the crowds, the best time to fuel up during the week is between 10:30am and 1:30 pm. Lastly, you must be a club member and have a Sam's Club card in order to use the gas station. read more

worst experience from a women who is a COS, the lady was pointing at me laughing while speaking to another COS . Very disrespectful & not professional. Made me feel very uncomfortable to the point I wont be returning & now in regrets even being a member. I believe her name is sherry. read more

Tire Center: Earl, Joel, and Melissa were all nothing but helpful in helping me navigate my tire situation. Spoke with the call center prior to coming in. Let's start by saying that no call center conversation is ever short but I do believe it was useful. I was able to reach someone to talk to in just a couple of minutes - no wait time = no built up annoyance. The most recent order was not populated in the system on their end, so we ended up plotting an appointment as a placement holder. Went into the club to explain the situation. Joel was attentive and honest and Earl was the OG book of knowledge. Earl came up with a solution in super sonic record timing and reassured me that the paper order and reciept will be fine for the appointment booked. I came in stressed after the phone call and left the club with 20lbs off my shoulder. Day of appointment, Melissa and Joel were both prompt and helpful in navigating the situation. Really grateful for their help!! Huge kudos to them all. I will absolutely support the club's decision to give them proper appreciation outside of a verbal kudos!! Good people are running the tire center right now and they are not easy to come by. read more