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    Sam's Club

    2.7 (48 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Sam's Club

    Auto wheel and tire repair

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    Daniel A.

    05/03/2023 Just an update I went yesterday and normally things go great they really do have a great team there I went to get some fresh sushi because they now have an amazing sushi bar at this location back near the meats. However the employees where no where to be found. So I waited, and while I was waiting, I was approached 4 times as the employee's relized I was not being helped, and they tried to help to the extent they could. I was never ignored. The sushi employees are not employees of sams it is a third party, so they didn't know when they would be back, so I left after 30 minutes, but they tried so hard and always do. 01/07/2023 I visit this club all the time. On my recent visit, I had to return a salad that went bad. It was a Sunday evening, and I waited for 1 employee to get through 4 people to make my return it took almost 40 minutes, which I was a little upset about. Generally, the employees are helpful, and it's easy to scan and go. Unlike Costco, you can use an app to scan everything you need and then just show your barcode without waiting in a checkout line and go. It's incredible how fast you can get in and out. If you haven't tried it, you should. Sometimes, they offer special discounts on items that are scan and go too. If you found this review helpful, please mark it as helpful and follow me for more!

    30 count cupcake order with half white & half chocolate with white & chocolate whipped cream frosting
    Nadira Y.

    This location I am reviewing for two departments: 1) bakery and 2) tire department . I have had excellent service every time I ordered from the bakery at the Sawmill Rd location. I think the cupcakes are always a great buy for parties. I love that you can customize the order with half white and half chocolate and you can also choose whipped cream frosting instead of the buttercream. I have ordered their oreo flavor in whipped before as well, but sad to hear that they no longer carry that. I definitely hope they bring it back. The quality of their bakery items have always met the mark and the cupcakes are definitely a filling size. The bakery at this location deserves a 5/5. The tire department at Sawmill Rd, on the other hand, is another story. I have noticed that there are new workers in the tire department altogether, but after my last experiences, I would not trust this location with my car. However, I have had no problems with Sam's Club's tire department at their Morse Rd location. The tire department had made mistakes multiple times on our tire orders here, and they were not little. My husband had wanted to order Michelin tires that had an offer for $60 off for ordering 4 new tires. The ones we wanted were not available at the store, so had to order through Sam's Club online. We asked the tire staff member if they would still honor the $60 discount though since we were ordering within their promotion sale time. We were told that was not a problem. Finally, when the tires came in and we went to install them, it took over an hour for the tire staff to honor the promotional offer and that too by offering a Sam's gift card. It seems like they are not all in the same place. The second even worse time was when my dad ordered tires for his car. After they installed the new tires, we noticed that one tire kept having an air issue. When we went to look at the tire, we realized they did not even change that one tire and it's having problems because it's still his old tire!!!! We have never experienced this before. How was this even possible?! We went to the store and told them and we were told instead, "oh maybe someone stole your new tire." Are you kidding me?! Someone will steal a new tire and replace with the exact same brand old tire my dad had?! What a joke!! We then spoke to management and guess what? Even their store inventory showed that only 3/4 of those tires my dad had ordered had been properly marked out of the inventory. When they searched in their store, it was nowhere to be found. Then to make matters worse, Sam's no longer had any more of the tires my dad got. Now they ended up ordering 4 of the same brand, but different variety for my dad's car and installed them. My advice to everyone, please check that all your tires are the new ones before you leave after tire installation. Who knew this could ever be a problem? Due to these reasons that made me lose trust as a customer, I specifically give the tire department at Sawmill Rd a 0/5.

    Sandy W.

    Went there to buy a few items! Sams Club should be called The one hundred dollar Club instead. Very seldom do I get out spending less there. Decided to grab a piece of pizza and drink on my way out. For less than $2.50 I got a huge slice of pizza. It had veggies and pepperoni and sausage. It came with a soft drink beverage! Such a great deal! It was tasty and very delicious. Went back today and they totally remodeled. Unfortunately I left my membership card at home and had to get a temporary card. The customer service person apparently transcribed the wrong number and personnel had to go back and get my number. That still didn't work so I ended up taking everything to the customer service desk and checked out there. Oy! What a ordeal!!

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    5 months ago

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    1 year ago

    GREAT shopping and prices! This is my go to option! Keep up the good work and the community in your focus!

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    4 years ago

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    10 months ago

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    6 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

    It's not as big as Costco, but the employees here are better trained and better people.. maybe the difference between Dublin and not Dublin.

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    7 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    7 years ago

    Sam's club has good prices. Terrible customer service. And the tire center is the worst.

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    11 years ago

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    Page 1 of 2

    Ask the Community - Sam's Club

    Review Highlights - Sam's Club

    I guess I'm always overwhelmed by bulk that makes me believe in buying power.

    Mentioned in 5 reviews

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