We've taken our laptop and other equipment here a couple of times, and each experience has been excellent. Our computer completely crashed and wouldn't turn on at all, and we were really worried about losing everything. Sam was able to diagnose the issue quickly, recover all of the data, back everything up properly, and get the computer running again. He was prompt, professional, and very thorough, and clearly knows what he's doing. It's such a relief to find someone reliable and trustworthy for computer repairs. Highly recommend. read more

Sam was amazing at figuring out the issue with my computer not charging. And the best part was that he was very cost conscious! He was recommended by the guys at Office Depot as the best computer fixer in the area. I've recommended him to several friends. read more

I would most definitely come back to this establishment !! The owner sam treated me so well I needed a very important file downloaded on to my device I told him I didn't have a computer that was compatible to my device that I needed a windows laptop with out hesitation he offered up one of his and helped me download it he saved me an enormous headache i appreciate the amazing service Sam!! Keep up the amazing work !! read more

I've been to Sam's 3 times for help with my laptop over the last year or so (I'm not tech savvy at all). Each time he was able to help me right away. His fees are very fair. He's my definite go-to for tech services. Highly recommend! read more

Thanks to Sam, my laptop's screen is fixed. I was going to take it to Office Depot or Best Buy, but they charge just to look at it. I had already diagnosed the problem but didn't have the guts to fix it. We had to wait for the part for a number of days, but then within a couple of hours, it was fixed. Thanks, Sam. read more

Nice guy. Free diagnostic, it's a half and half, like Chinese dry cleaning during the day, "sams realotors". Nice guy, very friendly. Does not know a thing about how to fix a computer. Told him what the problem was over the phone, asked if he had the tools. I got the new intel raptor lake, asked if he had an alder lake cpu, for a z690 board, he sais sure ill take a look over the phone. His response was "clearly your smarter than me". Dont waste my time be honest buddy, tell me you dont know what your doing. Clearly good if you need a hard drive backed up, but doesn't know how to fix a power supply, or clear a cmos, or install a new bios. read more

Sam worked on Saturday as his business hours are M-F. This shows that he cares for his customers. Sam is a nice guy but I had some problems. I just had just bought a desktop and tried to customize the fan and power supply. My pc would not power on, so I took it to Sam's for free diagnostics. He was not able to locate the problem right away. Next day he called and told me that the extra fan that I tried to customize is causing the power failure. Then he told me it is $120. Let me first say that geek squad is cheaper and if finding out the source of problem isn't part of free diagnostic, I must not know what the definition of free means. (Of course, for his work even for diagnostic I was going to leave tip). Sam took the pc apart to find cause of the power failure. In order for him to put it back it will cost me $120. I told him I will take it as it is and put the pc back by myself, but he told me it will still be $120. At this point, I just wanted to use my new desktop so I agreed. I come home to find that the wiring was not clean, (it is basically left as how I wired it, as it is my first time and my wiring isn't as clean) but for $120 from a professional, he should've done cleaner wiring. Also the liquid cooler is facing sideway(not a functional problem), I would have like the corsair sign to be facing up. I will probably fix this in the future by myself. Overall: Sam is a nice guy, and can repair your pc, but overcharge for subpar service. I do recommend his shop in emergency. read more

Sam's Computer Service - bad wiring for a professional, this is how I left my wiring. - IT Services & Computer Repair Near Me - La Crescenta, California

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I contacted Sam looking for a repair on my Dell Inspiron 15 laptop and originally found him here on Yelp. Over the phone and meeting him for the first time, I can honestly say Sam is kind and tells it like it is. I came in for a screen and touchpad replacement. Sam ensured me that he will reach out to me as soon as possible for a price and a approximate date when I will receive my laptop back. To my surprise not only was he able to repair my laptop sooner than expected but the cost was affordable and much less than what Dell was offering. Sam is the man! I will be coming back with all of my electronic needs and you should too! Thanks Sam. read more

Sam's Computer Service - Touchpad replacement - IT Services & Computer Repair Near Me - La Crescenta, California

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Had an emergency today after my husband spilled a full glass of iced coffee all over his work laptop and it soaked into the keyboard. We drained as much as we could and originally rushed over to Office Depot to try and save it. On our way there, I saw the sign for Sam's Computer Service as we drove by. It's fortunate that I did, because the man at the tech department at Office Depot refused to even look at the laptop and said it wouldn't be salvageable. I suggested to my husband that we try Sam's before we give up. We drove over and dropped it off. A few hours later, we got the laptop back with all the coffee cleaned out AND still working! Thank you for caring enough about this to try and save the laptop even though the outlook was not so good! read more

There ARE still good people in this world - they're at Sam's Computer Service!! They helped me twice now and both times have been incredibly kind and professional. I'd highly recommend!! read more

I've been taking all my computers here for years and have always left as a satisfied customer. They are responsive, quick, pleasant and effective. So glad I discovered them. read more

So glad I came here! Sam was very nice and straightforward. I was afraid I'd have to replace the hard drive - my laptop kept going to a hard drive error page every time I tried to start it. I did the troubleshooting steps, and it still kept happening. Sam was very helpful! He asked a few questions, had me fill out a form, and then said he would call me later that day to let me know if the hard drive could be saved or not. He called a couple hours later and was able to not only save the hard drive, but all my original files! Nothing was changed. And it was for a very reasonable price. It would have cost way more anywhere else. He told me it would be ready in the morning. I called before driving over just to confirm (he does not do another confirmation call when it's ready - so just go when he tells you it will be ready, and it will!) Everything was ready, on time, and working perfectly! Thanks so much, Sam!! read more

(I am a super Luddite, had a friend who repaired laptops for a living so we'd barter/trade. He moved away... ) Recently my 7 year old Toshiba, for no reason seized up - all Office programs vanished, and all my folders locked, I could not access any file or folder, and the quotes I got - not knowing if it was a hardware issue, software issue, virus, or what! were beyond my means. Then foster kittens peed on my Chromebook and it would no longer turn on. I lost what work I had due to Covid and when I found that my back up back up laptop wouldn't even turn on, in desperation I just brought all three to Sam. I explained all of this histrionically, and Sam discovered and fixed the issue making the folders not open. I had thought the Chromebook would be an easy fix, like, there would be one part inside to replace. Not so. He told me it would be more expensive for him to repair my old Chromebook than to buy a new one. I really hoped he'd take the damn Chromebook, and he refused the money in my wallet as a thank you for making my Toshiba at least operational again. Computers are like cars; you have to trust the person who helps you fix them. I had heard nothing but good things about Sam and I recommend him 100%. (I knew he had other work to attend to so I didn't even bother with back-up-back-up laptop - a victim of coffee spill, no doubt.) read more

I took my computer in because I thought the charging port was bad, but it turned out to only be the charger. I was not charged anything for the diagnosis, Sam was very personable and had a great sense of humor. He knows what he's doing and I would highly recommend him and his business. Other people would have probably charged me for a new charging port and labor, but I got great, honest service and for that I am truly grateful! read more

Had a desktop that hasn't run for 8 years, thinking of giving it up but I do have some important files in there. Decided to give Sam's computer service a try and thank God they gave it a new heart surgery and made it re-start again and I am so thankful to be able to save those files again! Highly recommend, fair prices, they are honest and service is fast! read more

I was in a crunch to recover documents from my old laptop; I struggled to find a repair shop and found Sam's although there was only one current review. I took a chance and was overly rewarded.Sam's was great! Fixed the problem in 24hrs. at a fair price... as a matter of fact, its much better than my new laptop that I had purchased when my old one froze up. Sam has a great personality and was a pleasure to deal with. If I could have given more stars read more

We had someone fix a problem with our computer recently. We had to get the hard drive replaced because of a virus and the person cleared the computers settings easily. I was so happy with the service and the process and I would definitely recommend this service to anybody. We also were having issues with a monitor cable and they helped us out with that with no extra charges! They were very fair, honest and friendly. Will definitely come back with any tech issues in the future. read more

Purchased a desktop for my friend few years ago. He found it could't start like there was no power after he travelled back from his hometown. I went to his house and tried to figure out why. I double checked all the cables, re pluged in memory bars, but it still didn't work. I thought probably the power supply was broken. Tried to find a store near my friend's house to solve our issue. Finally, we decided to go to Sam's repair due to a lot good reviews. Sam did awesome job for my friend's computer, he found the CMOS battery was dead after inspection. Computer has back to normal after he replaced the battery. Feel very happy chose this store, Sam is a very nice guy, he's experienced and knowledgeable. In addition, we saved money. Definitely recommend this store. read more

I'm not at all gifted in PC problems. Just knew I was having trouble. Sam took the time to let me explain what was happening - or in my case - not happening. He did a thorough cleaning - and virus and spyware removal. So delighted with the price - and helpful assistance. I am happy to recommend his service to all. read more

Simply amazing. I have five computers in my home and so it's VERY important that I find someone trustworthy. I've had some decent technicians that live too far, but none locally that I could depend on. Sam is straight-up honest. He doesn't do that 'shady' thing that a lot of computer techies (and car mechanics) do: "YeeUUUP looks like yer RAM is busted. I reckon ther might be somethin else that led to that problem tho. Oh ma goodness! Is that a rainbow-colored Pikachu up ther on that o tree!?" Customer looks away. BANG! The handle of a sledge hammer protrudes from the motherboard. "Ma bad. I coulda sworn I saw somethin. By golly would ya look at dis!? See thers yor prawblem! You gotta busted motherboard right here. Can't believe ah missed that. This gonna cost a lot more bruther..." But not with Sam. He actually told me everything I needed to know and gave me all of the options, without trying to get me to buy something ridiculous. Didn't notice any sledge hammers either... Not only that, but I didn't have to pay a month's worth of rent just to fix THREE of my computers! Thank you so much, Sam! I found my new 'family doctor' for my family of computers! lol ^_^ read more

fantastic service. my workstation had a cpu overheating issue - turns out the liquid cooling unit stopped working. Sam diagnosed this at no charge (which was kind of him) and recommended a type of heatsink to purchase at Fry's. I went and bought a heatsink that matched his description, and tried installing it at home. About 15 minutes into it I decided what's the point, I now know where a friendly expert lives, and back to Sam's place. He had the new heatsink installed and my workstation operational again in short order with a very low price. Folks, it's not going to get better than this for PC repair ... read more

If your looking to get any computer fixed, I HIGHLY recommend this place to anyone and everyone! Before Sam's, I went to a different place that said my computer isn't able to be fixed. Fortunately, I brought it here and it was fixed within 3 hours! This place is very friendly and will go above and beyond to fix your product! read more

I had yet another wonderful result @ Sam's. This afternoon, Harris Kim helped me with my laptop & fixed the problem within 10 minutes. Thank you so much....You are The Best Lauri read more

Sam is amazing! He was available to come work on our computers amazingly fast even though he was obviously busy. He is super reliable and very competent. I'm so glad I found Sam! He's very reasonably priced and knows his stuff. Definitely recommend! read more

Sam restored my LENOVO laptop to it's original settings after an update from Microsoft that changed all of laptop settings. He did it in less than one hour. Thank you Sam very much. read more

This is one of the worst services I have ever used. I went specifically because of the yelp reviews. The man who helped me broke my computer and claimed a simple was fix was impossible and I needed a new mother board. When I went to pick up my computer to bring it to another store I discovered they had cracked off a piece of my palm rest (Dell XPS 9560) this is an expensive part and not an easy piece to replace. At first they seemed to act like nothing was wrong. Only after I made pointed out that my computer did not look like this when i dropped it off did they agree to order a new part. After this terrible experience I took my laptop to another repair shop that actually does proper repairs. the original issue that I always thought was a simple fix really was simple. but now I'm left with a damaged case that I do not want to spend any money on to repair and they refuse to offer me any type of compensation. this is a terrible service and I strongly advise not to use them. read more

I recently needed some repairs to my laptop. I called several repair shops around town and was pitched a range of prices with another range of turnaround times. I decided to go with Sam because he was short and direct, and quoted with a price that justified repairing my laptop rather than throwing it in the garbage and purchasing a new one. Then he surprised me by calling me back the same day with all the repairs done. He never promised more then he can deliver - then delivered more then he promised. A great formula for satisfied customers. By the way, I also had some followup inquires and he was more then happy to service me free charge. What more can I expect? Thank you Sam. read more

Highly recommend Sam's computer service! I dropped off my laptop there and got fixed in a timely manner. Sam did an awesome job. Now my laptop is running faster than ever. Also, the price he charged me was amazing! Thank you! read more

I had a couple issues with my HP laptop ( kept freezing, WiFi didn't work), and I'm so glad that I found Sam's computer service in La Crescenta. Sam was able to fix my laptop in a short time, and he was very professional, knowledgeable, and the price was very fair! I will definitely recommend him to all my friends! Overall, great experience, excellent service! Thank you Sam! read more

I had a great experience here! I had a broken LCD panel. The owner quickly diagnosed the problem, ordered the part, and fixed the problem within a week. He was very professional and timely. The cost was also very reasonable. read more

I had a great experience at Sam's. I needed a keyboard repair and Sam took care of that quickly and at a fair price. I was very satisfied.

I had a HP laptop and many popups and virus infacted. I took it to Sam's computer service as usual. He is always honest and friendly. He removed virus and spywares without reinstallation with very reasonable price. I appreciate his service in the local area. Strongly recommand his service. read more

Sam and Harris are computer repair EXPERTS. They quickly diagnosed and fixed the problems I was having with my "state of the art" Lenovo Legion laptop. Harris has an advanced degree in Computer Science and can answer just about any computer question right off the top of his head. Sam is the owner and is also very sharp. It's a pleasure to deal with both. They always took the time to fully answer all my tech questions no matter what they might be. Their store in next door to Domino's Pizza on Foothill Blvd, between Rosemont Ave and La Crescenta Ave. Their prices are very reasonable and they guarantee all their work! Sam even makes house calls! read more

I called and asked them if they could unlock my laptop. I explained that it was an EFI lock and the guy had no clue what I was talking about I asked him to look it up and see if he knew how to do the unlock and he said he didn't have time. How rude. But most of all, how do you work at a computer repair shop and not know what an EFI password is. If you're looking to go somewhere to get your MacBook repaired, I would suggest you go somewhere with better customer service and a knowledgeable staff. read more

I have been a customer for more than 8 years now and his service is absolutely amazing. I got my 3 laptops and 1 desktop fixed here and they have been running smoothly without any problems. They ensure your data is completely backed up so you don't lose any important files. He is an expert in this field and an honest person so he wouldn't do any harm on your computer. I absolutely trust this man so I highly recommend this place if you need any computer repair. read more

Sam gets the job done, pretty much that, it's fast and reliable service, gave him my desktop on Saturday afternoon and picked it up the next monday morning. it runs great. prices are fair and he's going to be real with you read more

Great Service at a great price! My desktop computer would not boot up. Tried everything I could think of to fix it, but nothing worked. Dropped it off with Sam on Friday, picked it up on Monday. He backed up all my files, installed Windows 10 (after asking if I wanted to upgrade), and charged me a bit less than the original quote. I will definitely take my computers back to Sam if I ever need help again. read more

The best around. Dropped off my computer and it was done in a couple hours. He diagnosed it perfectly and even added free spyware protector for me. Didn't delete anything and was honest. He is someone you can trust. Very knowledgeable. Prices are great and doesn't have hidden costs. He is now our go to computer professional. Give him a try you won't regret it. Five stars all around. read more

Sam solved my laptop's minor power issue in five minutes and didn't charge me as it was just a faulty connection. Completely honest and professional, highly recommended! read more

My husb and I just spent over 10 hours TRYING to sort through the new program on our computer to find HIS documents and MY documents. Sam co-mingled them so badly that to delete one is to delete BOTH items, no matter in what directory (i.e., music, scans, pictures, etc.). Also, there is so much duplication that it is mind boggling. We are so disappointed and frustrated with the poor quality of the work that we want to be sure no one else uses this company and gets stung as we have gotten stung. PLUS I have had A LOT of crashing of the computer and Sam was not interested in what I wanted to show him. I find it hard to believe that there are 5 stars because I have NEVER been more disappointed with a computer service. This is the first and LAST time for us read more