At this car wash, for the mid-priced deal, they briefly hose down the car, then direct you into the drive-thru wash and, when you exit, you have the option to park and use their vacuums to self-clean the interior. The parking spots enable access to two hoses, one each side, which easily reached the trunk & interior nooks & crannies of my sedan. A solid 3 -- I almost inched up to 4 because the employees were smiling, courteous and energetically sprayed the car before entry in the drive-thru, so human element was good but stuck with 3 because the mechanical part did not thoroughly wash my car. There was noticeable dirt left behind. Compared to another local car wash used next day on another white car, which took complete care of a similar layer of grit, this didn't quite take the ticket. We had a few weeks' worth of grime, so might be fine if just a light wash needed. read more

Sam's Xpress Car Wash - Car Wash Near Me - Mint Hill, North Carolina

It's my first time trying this car wash. I got the 12 dollar car wash because my truck needed a wash. One of the employees, his name was Ruben jumped into the bed of my truck to clean and I hadn't even asked him to do it, he just automatically did it. Him and another employee took the time and dedication to clean my truck as I had gotten it very dirty this weekend. Once I left the car wash and got back home , I was very satisfied with the results. I would recommend this car wash for anyone as they have satisfactory service and attend to your car's needs. read more

I've been a regular at Sam's North Charlotte and Mint Hill locations for a couple of years. Both are always great experiences. They always have someone at the payment kiosk to help in case of technical glitches but it's never happened to me. The supplies are always stocked as far as towels and window cleaner. I've never had a problem with vacuums not working, but every now and again the floor mat washer is out of service. The kids who work there are very friendly and helpful. Love this car wash! I haven't found a reason to go anywhere else. read more

I just wanted to say what a great job the guy at Sam's express car wash due. I've been using him since they came into the area but today it was especially a pressed with them. It was a little bit hot today as you know and they came and checked on me several times just to make sure I was OK and offered me water. I think I got the award for staying there the longest but I'm just a little older and I was taking my time and getting my car clean. getting my car clean. The guys are always very pleasant and easy to work. But today they were especially nice and I just wanted to recognize them. Plus I always get a good car wash and they give me everything. I need to get the inside of my car clean. I'm so glad they're in the area. read more

They will not fix your car if it's damaged. Horrible customer service. They find every excuse they can not to fix your car!

I got a $6 express wash and did my run through and when coming out to use the included free vacuum, noticed a few bugs and bird poops had not been washed off. Thought "eh it's $6...what was I expecting". This very nice young man approached me while I was vacuuming and asked if everything was OK...I was surprised that he asked, so I just told him a few spots were missed on my wash. He looked mortified, immediately apologized and offered another run-through free of charge. I was so impressed! He even stated that he would personally front wash my vehicle. Went through again and my car was sparkling! Absolutely incredible and wonderful when actual customer service still exists! Thank you Caleb (sp?) for making my first experience here such a pleasant one! I will definitely be a return customer! read more

So. You pay for a car wash. Then, they refuse to do the car wash -and- refuse to issue a refund. This is called FRAUD. (You'd think they were the government, or something like that.) read more

This car wash went cashless sending a message to older generations that don't like cards that they will discriminate to older people. We will not go to this car wash ever agin and will spread the word around they discriminate there read more

Let's distill this to the bottom line - the updates have gotten too long. November 12th Sam's did over $1000 damage to my car, they didn't respond to my damage claim and 9 days later refused to pay; saying Ford Explorers are a poor design. Thinking this, they still let Explorers in their wash anyway. I posted negative online reviews on Yelp, Google, Facebook and the BBB. Then they said via email they'd pay if I removed the negative BBB review. I did so promptly. After the BBB review was removed, they still didn't pay and didn't communicate with me again for 2 weeks, until calling today, December 16th, to threaten to sue me because they don't like my negative reviews. My opinion is the company is systemically dishonest and has no issue with bullying customers financially. Suing customers that have been damaged is just wrong. I suggest "customer beware". This is how you may be treated if unhappy or mistreated at Sam's Xpress - they'll sue you, bully you. Is this the kind of company you want to support with your hard earned money? read more

Sam's Xpress Car Wash - Jerked me around for weeks after damaging my car. Demanded I remove my BBB review to pay for the damage and still didn't pay. - Car Wash Near Me - Mint Hill, North Carolina

Everything here works and keeps working. Good service when needed and best of all the vacuums are always strong.

I was able to get my car washed from all the green pollen and see the original silver color. The prep done by the workers isn't equal on both sides. I purchased the 21 dollar package. It came with hot wax. My tired were clean. I didn't care for the vacuum situation. People didn't seem to understand which hose(s) were for their bay. I am going to revisit next week. If the service is consistent, I'll increase star rating. read more

I needed a quick car wash and vacuum, Sam's delivered that along with excellent customer service. Portions of my car weren't completely clean after the wash so I alerted an attendant. She allowed me to re-wash my car and gave these tough areas a thorough scrub before my car re-entered the wash. The vacuums are free and work very well! read more

Don't waste your money. Didn't even get bird poop off the windshield because the brushes hit the vehicle an instant after the soap, ie, no soak time at all, had to clean the exterior windows again after getting home. Exterior dirt you could wipe off with your finger still all over the vehicle too. The vacuums were struggling to pick up sand so they obviously don't clean them often enough. Very frustrating and time-wasted experience. And they don't even have the Mint Hill location on their website so you can't leave them feedback directly. Guess it's back to Auto-Bell for us. read more

This location is hit or miss. They recently raised the carwash price from $6 to $7. I had for the subscription which is $30 plus tax and found it not to be worth it because I would not wash my car that often. The subscription also is not worth it if you have multiple vehicles. $30 per car per month is alot. Lately, when I come in, there is an inconsistency with the prep that's done in the line. The workers don't have a standard procedure and don't always use the brush and hose at the entrance with pre wash .The last two times I was there they didn't seem to be any detergent, wax or chemicals in the water and my vehicle came out extremely filthy. None of the bright signature colors that indicate the concentrate has been filled and calibrated. I'm not sure if this is The car wash cutting costs or just for maintenance or they ran out of materials. There's supposed to be free coffee on the inside and every time I'm there the condiments are empty or they are out of cups. The Mat cleaner is always down. read more

Super inconsistent. Their wash rarely gets bird poop and dirt off the car. Once the car is dry it looks completely dirty again. I've also noticed that my car has several scratches after washes. read more

I am quite impressed with Sam's Xpress Car Wash-I have membership and works out well for me since I live in a condo and unfortunately don't have a garage/car port so my car is outside in the weather and have dogs and toddler that means I certainly use my membership! The staff is very polite and love the towel service and free hot beverages! Would highly recommend using them-maybe would be careful with newer cars since not "touch less" and brushes could scratch paint. read more

The customer service from your staff is CONSISTENTLY FIVE STAR!!! The unlimited monthly deal is worth the money. Their gas is amongst the cheapest in the local area and the facility is clean. Free hot beverages!!! You can even pay cash at the pump! I love it read more

I stopped here for a quick car wash and the guys here are very helpful! Travis and Desmond helped me get bugs off my car that I haven't been able to get off in a long time lol they went out of their way to help me and I didn't ask or have to pay for it, I purchased almost the cheapest car wash. They have great customer service!! read more

Last time I will be coming here. A few weeks ago I came to get a car wash and the little girl that was scrubbing my car hit the side and chipped the paint! Took it today and they only scrubbed half of my car, didn't even bother cleaning the other half. Throughout the few times I've taken it, it comes back with a new scratch, new paint chip, and doesn't even come back clean! There was still bird poop and dust on my car! Very disappointed. read more

I typically go to another Sam's for a wash, however I discovered this one is closer to my house. I never had as much of amazing service than what I got at this location. This will be my new go to car wash from now on. Amazing and friendly staff! read more

Car wash is pretty thorough and even my dirtiest truck w months of grime comes out clean. I like this place so much that I added the unlimited monthly plan for 3 vehicles. The staff is extremely helpful. Vacuuming, air, coffee, and towels to wipe down your auto are free. Tipping is discouraged (and I believe not allowed) and unlike Autobell, you do your own vacuuming with the staff checking to see if everything is good or if you need anything. Cleaning my cars is actually quick and fun. read more