First and foremost, this is a beautiful venue. The garden was a wonderful setting for a wedding. Lots of greenery and large fountains for photo ops. The indoor space is elegant as well. Food was good for a buffet, especially the hors devours and dessert. My husband really liked the coffee. All that said, the bussers need to chill. Make sure someone guards your food or drink when you use the restroom or they will take it before you're done, and I'm talking well before the end of the event. Bathrooms were a bit iffy. Several stalls and sinks were out of order and soap was hard to come by. I'm not sure if it was related to Covid, so I'll give them the benefit of a doubt. read more

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We had our wedding reception there and would do it again and again. We still get compliments on the food and we've been married for over 20 years. The ambiance and everything that goes a long with that special day, perfect! It wasn't even outrageously expensive and we got the plate that had filet mignon and a chick on it together! Such a good job, very attentitive without bothering, they know what they're doing! read more

This review is for Food Truck Wednesdays in the Garden.. I also posted the review to the Food Truck Wednesdays in the Garden Yelp Page!!! Attended: 7/13/22 Food Trucks Available: -Breezy Bowls -Center Street BBQ -Dirty Bird -House of Munch -LuGia's -Lukas Latin Kitchen -Macarollin -Mineo & Sapio -Share Kitchen It's $5 to get in. I don't really understand why. It's nice they give you a free drink for paying admission to help make up for it. For beer/liquor/wine drinkers it's worth it. For soda and water drinkers, it's not, because they're not worth $5 for 1 bottle/can. Ticket times were so short, which was super awesome. I wish the food trucks had smaller portions for a lower price, so that you could try more things without getting full so quickly. I also wish there was more food trucks there. I felt the options were very slim and the menus were very similar to each other and I wanted to try something new. Breezy Bowls: I tried the Breezy Bowl. 10/10. Asked for no blueberries. It was very good. Açaí is on the sweeter side, along with the honey in there. Center street BBQ: -Pulled pork burrito 7/10. I forgot what this was actually called. It's absolutely humongous. You could share this between 2-4 people. Could do without the rice inside. Good but it's a texture thing with the meat that's a little off. I ate about half of it. -Bbq sauces were good. The Batavia one i liked better than the original. -The Pig Plate 8/19. was really good. Mac and cheese needs to be more cheesy. Add BBQ sauce on the side for some more flavor. I'd get this again. -Bacon Mac and cheese 7/10. It's not terrible, needs a little more cheese sauce though read more

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We went to food truck wednesdays and it is absolute chaos. It felt like a silver sneakers mixer, the food trucks were underwhelming and the bar lines were out of control long for your "free drink" --they are making money and learning how to do it. Won't be back for that. read more

Samuel's Grande Manor - falafel - Party & Event Planning Near Me - Williamsville, New York

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Samuel's did a great job for our football banquet. Third year in a row! The wait staff and everyone who had a hand in planning we super helpful. read more

For years, we enjoyed this place for their unparalleled Sunday brunch. At some point they closed that down and now they have turned into a wonderful concert venue with fabulous concerts! Tonight I am here with a party of 10 to enjoy Terry Sylvester, one of my favorite rock and rollers, and various other celebrated artists. We started out with a light buffet which was very nice and we are looking forward to the rest of an amazing evening! read more

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Samuels Grande Manor was such a beautiful experience for a wedding. It was like a Cinderella story. From tent cocktails at the beginning of wedding to the wedding reception itself. The food was excellent and delicious served hot and plenty of help to take care of our needs as well as the bride and groom and wedding party. Thank you for this great experience and professionalism. read more

We were there for a Christmas party. It was decorated beautifully in the lobby. We found our room easily and everything went like clockwork. The appetizers were good and plentiful. The bar was staffed well and you never had to wait long for a drink. There was a sit down salad service and the salads tasted very fresh. The rest of the meal was a buffet with lots of good choices and restocked promptly. There was a roast beef carving station with your choice of how you wanted it cooked. The servers at the table were great and catered to our needs quickly. The room was bright and tastefully decorated. I highly recommend Samuel's Grand Manor for any event! read more

Samuel's Grande Manor - Bar area - Party & Event Planning Near Me - Williamsville, New York

Have been coming to Samuels yearly almost since they opened as our annual credit union dinner is held here. We have never had a issue with the food. Filet and chicken dinner is always outstanding. Soup quality varies, salads are ok.Have got tired of baked Alaska over the years and was happy with ice cream and chocolate syrup. I must say the new decor is wonderful, very upscale and chic! Wish I had my phone with me for pictures! read more

I attended an event for a local nonprofit at Samuel's. as far as the venue went, the building was satisfactory, the decorations were nice, and the landscaping was in really good shape. The food however was not the greatest. Our meal consisted of fried chicken, some kind of steak, A baked potato and some green beans. The chicken and baked potato were decent. The steak on the other hand was one of the saltiest pieces of meat I have ever had. The rub was extremely salty and peppery. The dessert was some kind of a Claire with chocolate mousse on the inside and it was very good! read more

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Beautifully remodel, modern ,clean, bright great results! Food was great had filet and chicken both were done perfect considering their were about 450 people. Even vegetable were hot and crisp! Can't wait for next years credit union party! read more

This was always the place to go for brunch. We went this past Mother's Day and what a disappointment. Nothing like what it used to be, about half the selection of food. The food was terrible also, everything seemed to be like leftovers. For $50 a person I don't expect to leave hungry and have to stop somewhere else to eat. By the way there were 4 of us and everyone felt the same way. What a shame, hope food truck Wednesday is better. read more

All I can say is, Thank you everyone at Samuel's for my daughter and son-in-law's lovely wedding and dinner reception!! She and her husband were married on July 28, 2018 at Samuel's Conservatory. It was simply magical! The dinner reception was fantastic!! Jamie, who was the person in charge, was superb!! She took care of everything!! Our guests had a great time! I can't say enough what a pleasure it was to have everything at Samuel's! Mark, Samuel's coordinator, was so helpful and understanding. We were able to put the whole affair together in six months with Mark's help! I told Mark too bad I don't have more daughters, I'd have all of their weddings there!! Thank you once again!! I am so appreciative!! read more

This place is extremely gorgeous when you walk in. Some amazing art pieces and Royal decor will have you gazing at it all. I came here a few times for banquets and always seem to make my way to the bathroom because of how perfect the lighting is for selfies...that's right, selfies looool. The food here was okay. I've had better and I've had worse. The ratings boost on this stat is definitely for the decor of the venue. read more

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This place is the definition of mediocrity. Service was garbage and the waiter had a terrible attitude. As a waiter myself, there were major flaws in his service and it made me upset. Food took way too long to come out. Tastes like a TV dinner even though I paid $40. It was a buttery concoction of food, that looked like it was prepared by Neanderthals... I asked for a soda and they gave me a 6 oz glass. Sound system is garbage, because I couldn't here the speech that I was there to hear.a read more

Samuel's Grande Manor - Party & Event Planning Near Me - Williamsville, New York

Saddened by how drab and worn the exterior looks, the plain white paint makes it look cheap...used to be so pretty. I have held banquets for little league football here for years, have attended many functions here and my husband's business group just had a party here...son's wedding in June of 18 so I love the food and have never had an issue with service but many attendees lately agree that the exterior does not make a good first impression. White on stucco only accentuates the flaws...the cream with white trim was so much classier. Hope they repaint before the wedding... read more

Samuel's Grande Manor - This is how the exterior of Samuel's Grande Manor used to look - Party & Event Planning Near Me - Williamsville, New York

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We went to a very large (300+) wedding here over the weekend. The steak is by far the best steak I've had at a wedding, with out doubt. Everything was done perfectly and the wedding went off without a hitch. The staff was extremely professional and provided excellent service. Beautiful patio out back to hang out on and get fresh air. read more

We were at Samuel's in the grande ballroom for a decent sized wedding (around 175-200 guests). The ceremony was right at the location, in the gazebo in the back. The grounds were beautiful, but the microphone was so low that you couldn't hear most of the ceremony. The reception was directly after. The staff was very nice and helpful. The room was EXTREMELY cool, and we found ourselves going outside frequently to warm up. The bathrooms were clean, and large. We were one of two weddings there, so I never had to wait to use the restroom. Our room was NOT Handicap accessible, so some family members struggled to get down the 6 steps to the reception and ceremony. The bathroom was also up those same six steps. The appetizers were petty good, and there was a large amount of food. We got the filet for dinner, and it was VERY good. It was not over cooked, and was tender and moist. The baked potato and vegetable were good too. They got the baked Alaska, so the staff brought it out with great fanfare, and music. Overall it was a nice experience. read more

Enjoyed thanksgiving dinner here. Service was great. Buffet was clean and under constant upkeep. Food was tasty and a large variety. Only a 4 because there were sooo many families it did get a little loud. read more

This is not the place to go if you have multiple food allergies/intolerances. They couldn't guarantee that there wouldn't be cross contamination in their kitchen and they gave me a hard time when I asked them to accommodate me-- even though my meal was paid for ahead of time and we informed them of my allergies ahead of time. They also didn't offer me the option of cancelling and getting a refund so I sent someone else to go to dinner in my place. I have eaten in a pizza place that was more accommodating than this. read more

I had such a nice time here with my family for Easter brunch this year. The food was great, the venue was pretty, they offered valet parking, the venue was easy to get to and easy to find. It was a little bit loud, but that's expected for such a large banquet. It would be a lovely place to do a large wedding, or some kind of honor ceremony. A couple things were a little annoying, the parking lot is awkward and especially when there are so many people trying to find spots to park, it was a bit difficult. There were long (and I mean long) rows of spots but no way to get over to the other side if a spot was available or if someone were leaving. Also, making a left into the venue on Main Street in Clarence is no walk in the park, especially with the gridlock that tends to build up because people want to turn in to the parking lot but there is nowhere to go. That was definitely annoying. The food was delicious, the service was prompt and friendly, and overall it was a great experience besides the parking lot, really. I would definitely come back for another holiday brunch/event. read more

We had our medschool semi-formal here and I had high expectations going in after looking at the website. Upon arrival, the manor was as stunning as advertised. This is what I envision plantation homes looking like - gorgeous white columns, bright chandeliers, and decorations upon decorations. I bet this place is even more impressive during the day w/ the fountains and the gardens. Our banquet hall was massive - clearly fitting for weddings and conferences albeit the "dance floor" didn't look like it could fit anymore than 30-40 people (we had a good 100+). The evening began with a full open bar (+++) but even that could not prevent everything from subsequently spiraling downwards. Our hors d'oeuvres were nothing more than a cold platter of vegetables that look like they sat a week too long in the fridge and confusing mix of cheeses (one option was sliced deli provolone - I got some of that in my fridge from Wegman's for a few bucks). When our salad came, it was clear to me that the staff felt they should be applauded merely for being able to serve us all and that that should excuse them from having to put any care/thought into the plating. Case in point - I looked around and ppls salad's were hanging off the edge of the plate as they were being served. Having to scoop dangling lettuce back onto my plate is not exactly the way I would like to start any meal. Oh, thanks for the soggy croutons and the two tiny mandarin oranges from a can too. Next, my entire table was served their entree and it looked like they had run out when it came to me. I made eye contact with the server ,and she nodded to me and mouthed that she was out. I assumed that meant that she would go back to the kitchen and get more. But nope, she served other tables and stood around twiddling her thumbs and avoided me when I tried to get her attention again. You picked the wrong guy to not serve. It wasn't until another server came by 5-10 minutes later was I able to get an entree that was meant for another table. Oh yea, he handed the plate to me, watched me burn my hands, then decided to warn me that the plate was extremely hot. Thanks buddy! By that time, my table is halfway through w/ their plates and I see just empty looks as their go through their food. Well, the prime rib cut, though sloppy, was tasty and juicy. The baked potato was, well a baked potato (they weren't so bad to be able to screw that one up). The chicken cutlet was covered in a soggy batter only leaving me to wonder if it was meant to be like this or if it was due to the fact that all the plates came out w/ steam covers on them. Oh yea, there were carrots on the plate too. Oh boy! Well in all, not terrible, but again the plating was a mess - about as well as I would do if this was a buffet = NOT GOOD. Last was our ice cream w/ a drizzle of chocolate syrup which again was dripping off the sides and hinted that they had lined up all the cups of ice cream ran the syrup across them all. Yes, that saves time, but if I wanted my food from a factory line, those golden arches do a cleaner job than you Mr. Samuel. In the end, as nice as the manor looked, their attention to their food fell harder than Humpty Dumpty. Serving that many people doesn't mean you can water down the quality THAT MUCH. I'm definitely more forgiving realizing how many people there were but the fact is, the way my food was served was as messy as if I was serving a pet if I had one. read more

What a piece of shit establishment, service is shit, they never get food out on time, been here 4 times for events. Every single time they manage to fuck it up. Every single waiter had their head in their ass and nobody knows what is going on. The pasta I got, was harder than taking chemistry and the music sounded like a all request drive home on kiss 98.5go fuck yourself. In conclusion Samuel's Grande Manor can fuck off. read more

Don't believe the hype - brunch food was barely passable (cold, congealed foods - nothing fresh made all from pre-packaged, ready made or canned products), service was terrible (long waits for beverages, many "oh I forgot!" responses) and the waitress did the math wrong on our bill. No wonder they needed to do a groupon, it would fail otherwise. Glad we only paid $9 each. Gross. read more

We had 12 attend for Mothers Day and it was fantastic. There was a lot of fresh and beautifully prepared food. Waiters and waitresses worked their butts off. The surroundings were clean and spacious. All good! read more

this place ROCKS!!! I love it. Beautiful building, hot hoochie mommas, killer bartenters...what more can you ask for??

I had gotten married here over a year ago and to this day I still am getting compliments about how wonderful my wedding was here. The food was wonderful, the staff was super helpful and friendly, and our captain (can't remember her name) was spectacular. Anytime myself or my wedding party needed anything, there was always someone there to help. The DJ was just the best (we had to use her per Samuels). She played amazing music which was nostalgic and fun! The venue outside in the gazebo was beautiful and there were plenty of gorgeous sights for photos. I would recommend having a wedding here over and over again. It's just a wonderful place! read more

Not 4 Thanksgiving We had a reservation last year 2014 .... we came in an we got placed in a line like cattle!! Finally, got seated after standing for over 40 minutes in the cold foyer. The buffet was just so -so at best. Food was not hot and the food buffet table was not kept up (dirty). We got seat near a stairway and everyone felt the need to use the backs our chairs as a stair rail. This was annoying over time and I don't want people touching my coat , too Drinks took a bit to be refilled and it was cold inside (I'm not a cold person either) Never ever again!!! read more

We did Easter Brunch here, party of 9. I really wasn't expecting too much however I was still disappointed. For $23 I expected real turkey in the turkey ala king. It was disgusting processed turkey chunks. The seafood Newburgh had fake seafood crap. Even the ham was not good - how do you screw up ham?! The desserts were clearly all frozen stuff thawed and put out. If I had it my way, we'd never do a brunch here. I would have much preferred a smaller selection of quality food. read more

The food was so bad on Mother's Day our family vowed never to go back. The seating arrangements were like economy class on an airplane and the environment was ramshackle. But it was the awful food at premium prices which was a permanent deal breaker. Then we were invited to a wedding and reception, so we had to go. At the wedding a woman next to us almost fell to the ground sitting on a broken plastic chair. The chairs were dirty. The seating arrangements at the reception were like fitting a square peg into a round hole. The entree was a combination chicken/steak platter for everyone. The chicken glistened, not a good sign. I didn't eat it. I tried one bite of the steak and that was enough. It had a musty flavor I had never tasted in steak before. The huge pretty looking dollops of "butter" for bread and butter were no help. They were (I think) margarine or some chemical concoction and immediately offensive to the taste. The vodka was undrinkable, so get bottled beer if you go to a reception. On a positive note, the appetizers they defrosted were edible. read more

Went there last night for a wedding. The place is beautiful on the outside and also outside in the back where there are fountains, a large fire pit and decor. As far as the venue for the wedding, the space was good but I did not enjoy hearing the blaring music from the wedding next door while the best man was giving his speech. I understand there are more weddings going on at once but it was extremely distracting. The food was really good. I didn't know what to expect especially for wedding food but the steak was excellent. It was cooked more on the rare side so very juicy and flavored well. I was not crazy about the chicken that was also served. The salad and veggies were typical, not bad but nothing to rave about. Bar and dance floor were great. Overall I would say not a bad reception space just really didn't enjoy the loud music through the walls. read more

We have gone to the Easter Brunch many times and it has always been excellent so we tried the Thanksgiving Buffet. It was a big disappointment. Will not do that again. Turkey was dry, mash potatoes like soap, sweet potatoes had to much brown sugar, etc. The salad bar was the only thing worth eating. read more

I went to the Mother's Day brunch last week and the food was cold, somewhat burnt and flavorless. We were seated in the corner by the kitchen and servers were bumping into us with trays and buckets. Our server rushed us as if he wanted us out of there. Yesterday was my prom and it was held here. About an hour after we had gotten there dinner was served. When we got up to get drinks the server at the bar began to yell at us and told us the bar was closing and that she wasn't going to give drinks out. Many people had already drank the water that was previously set out and were thirsty the whole night. At about 9 o'clock a server came back out and offered us drinks. I would just like to thank him... it's a shame I didn't get a name. He was much nicer about the whole situation. read more

Was at a wedding there last night. The prim rib was as thick as a cracker, salad had no dressing and all that came with the dinner was 3 small potatoes and 1 carrot. Really, for a wedding dinner that probable cost $70.00 a plate or more. What a rotten experience. Had the food thrown on the table and while doing so the waitress spilled aujuis on my suit and later it was almost an hour after dinner before we could get coffee at the table. Feel bad for our friends. Worst wedding dinner I have ever had. Don't waste your money. read more

Attended wedding at Samuel's today. Service was excellent. The wait staff was attentive and friendly, responding to requests quickly. The dinner was outstanding. Appetizers during the cocktail hour were delicious and visually appealing. The dinner started with shrimp cocktail with jumbo shrimp that were tender and sweet. The salad had a good amount of blue cheese on the greens. The entree of filet mignon and chicken breast was served with asparagus and carrots. The beef was cooked rare with a hot red center, exactly to my liking. Portions were generous, many people taking part of their dinner home with them. Baked Alaska completed the meal. I read some very negative reviews of this facility and wanted people to know that Samuel's has lots of positives, at least in the experience of almost everyone at the wedding today. read more

This place is a dive with a pretty front. Looks fancy from the outside but the food is terrible and the service is ridiculous. It is obvious why when you speak to the managers. There are no words for how bad the management of this place is. Save your money and time and go somewhere else, ANYWHERE else. read more

I responded to a request to comment on this restaurant from another website. This is what I said and the unprofessional response I received from the restaurant. * * The food quality was barely worth the 50% off price. We would never consider paying full price for what we got. In fact, I doubt we will ever go back even at 50% off. Some examples of poor quality food are the follows. Eggs Benedict is supposed to have poached, runny yoke eggs, not HARD BOILED with hard fully cooked yokes; The Seafood Newberg had no real seafood in it, it was just loaded with imitation (fake) crab (you know that red died stuff that you can buy for $1.99/lb) and fake bay scallops. The orange juice tasted metallic like it was from a can. It is hard to describe the so called Bloody Mary. It was so watered down, and I don't mean just the alcohol. There wasn't even a hint of tomato flavor. I can't believe they watered down tomato juice, making it into pink water. The bacon was completely inedible. It tasted like they deep fried it in rancid grease. The out of the can corned beef hash not only looked like dog food, it was so liquidy & oily it could have been served as flavorless soup. And one last thing about the venue, if you by chance ever go there, DO NOT sit in the middle of the room (Center Room). The air vent in the center of the room on the ceiling has at lease an inch of what looks like greasy dust and dirt caked up on it. There were obvious spots where dirt had fallen off, probably into some unfortunate person's food. When I brought it to the server's attention, he said someone else pointed it out to him last month. It looks like it has been that way for years.The health department should probably shut them down for it. It is definitely not healthy. Come on people, get a ladder and clean it. When I saw it, the first thing that came to mind is Legionaries Disease. This is the kind of stuff that breeds bacteria. I can just imagine what the air ducts look like. * * THEIR RESPONSE: "You should stay home ! You are the type of customer that all of our colleagues in the restaurant industry wish to never have dine at their respective restaurant!" * * How unprofessional was that? read more

What a ripoff cold generic food tuff roast beef et very much disappointed for a thanksgiving dinner could have and should have gone somewhere else and will next time . If I could I would take away the one star read more

Beautiful building, great food and the great people. Weddings at xmas time are just beautiful and they really did a great job with the decorations they had. recommend them anytime. read more

Went to a wedding here and it was amazing! The food was phenomenal and the staff was great! I had been here years and years ago and am glad my niece got married so I had a chance to come back. The decor is up to date and you can tell they have kept up with the times. The outdoor gardens are just wonderful! read more