I went into this AutoZone looking for help finding the correct oil and filter for my 2020 GMC…read moreSierra 1500 AT4 diesel. I asked the associate at the register for assistance, and all I got was a printed receipt no guidance or help. When I asked about the oil he recommended, it was 8 quarts of 0W‑20 for gasoline engines only, which is not safe for my diesel truck. When I pointed out that my truck is a diesel, his response was basically, We don't sell that and "you can put that look say the computer" I was shocked this is a $40,000 vehicle, and proper guidance should be a given. I shouldn't have to navigate the computer, double-check the products! This experience was frustrating and unprofessional. Staff should be able to: * Identify the correct parts and fluids for a customer's vehicle * Walk the customer to the correct product * Ensure it is safe to use I will never return to this AutoZone. I'll be going to O'Reillys, who do a much better job helping customers. Thank you hope this helps with employee expectations, training and development for your staff.

Went to get my auxiliary battery tested and they told me their tester doesn't test that low in…read morevoltage. Went to advance auto zone instead and got it done in a few minutes after. I told them what auto zone told me and they said that didn't make any sense.

awesome job. nice people. they helped put my battery on. amazing customer service. can't remember…read morethe guys name but he had a mustache

Andrew was an Amazing help! Would definitely return! I'm a disabled veteran and he went above and…read morebeyond!

Thank you Fidel, for your great customer service, positive attitude, and always fixing and handling…read moreall my automotive needs. I would have moved to a competitor it wasn't for you. Fidel should be recognized at this store. He is always working; going the extra mile to ensure accurate ordering. I do I hope this review finds the powers that be, and you do right by your dedicated employee. Thank you for your time. Star Shuttle & Charter

In my nervous flurry, I do not remember the name of the young man that helped me today…read more Our older model car showed an alarm message, "low oil." I was concerned, and searched online for an auto parts store near me. I was delighted, and relieved, to find this Advanced Auto Parts Store. The young man who helped me showed me the best oil for my car, showed me where to pour in the oil into the car, and even held up my hood when my latch wouldn't hold it up. Thanks, Advanced Auto. You've got a GOOD employee there!

Great folks to work with! Very knowledgeable and personable. I will definitely send my friends…read morethere. Highly recommended.

My first choice on auto parts. I recently purchased a condenser there I was less than half price of…read morethe next lowest auto parts dealer.

My car had been sitting for about 2-3 weeks and the battery was dead. I went to this store and…read moretalked to Joshua, the Mgr. He was so very helpful and went out of his way to give me instructions on how to handle my situation. Thanks Joshua!

After returning an item, I came to find out that the charge was not returned to the card used, but…read morea card that was not mine. I had the bank transaction, auto zone transaction in the app, as well as a return receipt with the last 4 digits of a card that was not mine. To make things worse, the guy who took care of these transactions and return, was standing right there. Why would I drive back to this store to fix a return for such a small amount of $, if things were not wrongfully taken care of. The staff seems clueless and the manager is extremely rude. I would not recommend this store to anyone nor will I ever go back there. Here's a picture of the receipt, with the store location and the return to a card ending in 8738. I do not have any card ending in this number and showed the manager. His response was, "it must have been Apple Pay"....? When there is no card ending with those numbers in my Apple Pay.

Noah Noah Noah!!! What an amazing human being. He is a perfect example of what customer service…read moreused to be like. Walmart needs to recognize Noah as being a stand out employee. Needed some urgent work done on my car on a busy Sunday afternoon and he was so accommodating and got to it right away. Thank you Sir! Somebody raised you right. PS I owe you some donuts

Issue with getting tires that I paid an extra 58.00 for the warranty. When it came time to use the…read morewarranty which they said the tire was eligible for, they said I would have to buy another tire. They also put truck tires on my car which is not good for the transmission. I had to go back 7 times and the tire is still not fixed. I had to order a new tire that does not match the other tire that had the flat that they said that they could not repair. They do not make the tires that I purchased from Walmart just 6 months ago. When does this end??? Now I am out hours of my time and I still do not have a replacement tire and I still have not been reimbursed and they still have not reimbursed my card for the tire that is sitting at their store that they refused to install so it is a no win situation. I have had about 7 visits now. This has put a great deal of stress on me. When the tire was flat, the manager of the store told me to just drive the car over there like that. (It is not good to drive a car on a rim like that). I have had nothing but problems after dealing with all of this and no one seems to want to help me. The store manager even apologized to me for the way that the auto center manager was speaking to me in front of other people. I feel completed disrespected by these people and feel that my safety and the safety of me car has been compromised. I even had some who works there actually make comments to me about how badly they were treating me and he did not know what they were giving me such a run around. One employee there told me I should "Just sue them" in a totally serious manner. Also, after paying for a 3rd tire when I only wanted one or two originally, they wanted me to buy a fourth one and pay for instillation when they never honored the warranty to begin with and the tires would have still been mismatched. When I brought in a tire that was determined to be eligible for warranty coverage, I was told that the tire could not be repaired and that the original tire I had purchased was no longer available. I was then left trying to find a replacement that did not properly match the other tires on my vehicle. Despite paying for a replacement tire, it was never installed, and as of the date of this review I still have not received reimbursement for that charge. To make matters worse, I was advised to drive the vehicle to the store while the tire was flat, which I found concerning from a safety standpoint. Throughout this process, I spent countless hours making trips back and forth, waiting for callbacks, and attempting to obtain a resolution that should have been straightforward. I also experienced what I felt was unprofessional treatment from management in front of other customers. The store manager later apologized for the way I had been spoken to, and even Walmart employees expressed surprise that the issue had not been resolved after so many visits. One employee went so far as to tell me that he did not understand why I was being given such a difficult time. After paying for a warranty, paying for a replacement tire, making repeated trips to the store, and still not receiving a satisfactory resolution or reimbursement, I feel completely let down as a customer. The amount of time, stress, inconvenience, and frustration this situation has caused has been significant. As of the date of this review, this matter remains unresolved. Because my repeated efforts to resolve these issues directly with the store have not been successful, I intend to file complaints with the Better Business Bureau, Walmart Corporate Customer Relations, and other appropriate consumer protection agencies in an effort to obtain reimbursement and a final resolution. I strongly encourage other customers to keep detailed records of their purchases, warranty documents, receipts, and communications if they need to make a warranty claim. Based on my experience, doing so may be extremely important.

This business, Jay in particular, is the guy who's number you want to have saved in your contacts…read morefor when you need it. You will be the hero to your friends and family when something goes wrong with their sunroof and you can quickly say "Hang on, I know a guy..." I have a 28 year old 4Runner and the sunroof cables finally rusted up inside the channels after we moved back from D.C. 5 years ago. I have made phone calls and asked mechanics if they could fix it for the last 3 years and I get told that only a body shop will do that, body shops inevitably tell me they don't do that, try an auto glass place, and all of them say "Nope, we don't mess with sunroofs." Having a full time job, I kind of gave up on ever getting it fixed. However, I also have a mechanically-inclined brother who, bless his heart, said he could help me fix it, took it all apart one weekend and then left me with an un-drivable car for 6 weeks. My husband, in an epic Google deep dive, found Texas Auto Accessories and called Jay. I know cars and I know car guys, Jay must have an encyclopedic memory of every sunroof configuration ever produced. He takes mine apart, finds the rust, immediately tracks down one from a parts yard, I go pick it up and then he treks out to my house to install it. Who does that?? Jay does. I can't recommend him highly enough. He also installed some interior insulation I had bought while the headliner was out. He even said he'd be happy to install some new speakers in it as well when I decide I want to replace the blown one.

My 2018 F-150 panoramic roof wouldn't work, so I brought it in to Texas Auto Accessories. I was…read moreimpressed that it only took an hour to fix the roof. Shop had the parts needed and the cost was a fraction of what it would have cost me at the dealership. Thank You!

Thank you, Christian for excellent service when you assisted with the two lights on my car and…read more installed them for me. It was deeply appreciated.

I went to autozone earlier today on my lunch break. I didn't have much time. An employee named…read moreAlexander assisted me with installing the light bulbs for headlights for my impala. He's a great example of customer service..keep it up