Pool Service is suspect at best, the franchise we had service our pool initially provided…read moresatisfactory service, however when the work required was more than a 5 minute job the service was very unsatisfactory. The franchise owner did not what to accept responsibility for their horrible service. The service personnel in collaboration with the franchise owner lack integrety and neither is customer service driven, skimping on chemicals and providing many excuses for their lack of service. Very disappointed customer, so much so we fired this company and went with what is currently a service provider that cleaned up the mess left by Pinch A Penny and now has our pool sparking clean! We DO NOT recommend Pinch A Penny pool service, buyer beware.

We've used Pinch a Penny for over a year now. We've had consistently good service with a few…read moreexceptions. Shout out to Marshall has been taking care of us for quite some time and is extremely knowledgeable and even compelled us to refer Pinch a Penny to neighbors! The last two weeks have been not good, as other technicians have been servicing the pool. In the few incidents in the past we've had pool service tech's who up - do literally nothing and leave. They look around. That's about it. (Anthony to be specific) Last week the pool service manager came with a trainee. The manager is new - 2 months or so into his job. I asked him to vacuum the pool as that is part of our service plan. He did not clean the pool properly or vacuum the pool after I requested. My husband called Phillip (the owner) to let him know, Phillip said he'd take care of the issue. This week, Wednesday is our day of service normally. My husband gets our record of service email from Pinch a Penny about 2pm. Our gate had not been opened, no one had been at our property, much less to our pool area. I walked out just to ensure no service was completed - baskets still full of debris, no chemicals balanced...The technician used someone else's pool as the photo in our record of service. We called twice and left two messages for the owner to call us back. We are awaiting a communication back to resolve this issue. We understand it's a holiday week, that doesn't stop the transactions for my payment coming out of my bank Monday, 7/3. Update: 7/6 - Valerie the owner called first thing this morning and committed to making this situation right. Pool tech Zay was out this afternoon and spent nearly an hour vacuuming, balancing chemicals and doing everything that wasn't done previously. He left the pool sparkling, clean and balanced. I will say, consistently, when there is an issue (this has happened only a handful of times at most) - the ownership is timely, very involved, makes things right, good and fair. I'm happy with the outcome and will continue to use them and recommend to friends and neighbors. Thank you!

I'm a new pool owner and cannot say enough good about my experience with Pool Skimmers! They are…read moreprompt, do a great job, send a full email report after every cleaning and they have patiently helped me through a number of 'user errors' with my equipment. Highly recommend!

Needed to have the pump checked for not running due to circuit breaker tripping. Pools Unlimited…read morereached out immediately, sent a technician (Jeff) the next day to assess the situation and make sure the pool pump would still run, then provided an estimate over the phone for the repair prior to receiving one via email. The part was in stock and the pool was repaired the following week and the estimate was on point!

Phenomenal customer service. Provided expertise, knowledge, and willingness to educate Customer…read more Highly recommend Unlimted Pools to all and looking forward to continuing future pool services.

Pinche Pinch a Penny! This place is pretty practical!…read more I was impressed with the merchandise that they have here. If you need to see all the different kinds of pumps, filters, lines, tools, they've got them all. The selection is wonderful! The clerks are happy to help. If you have a jar of your pool water, they're happy to test it for you and tell you what you're lacking, and sell you the chemicals that'll get you to pristine pool water in no time. When it comes to chlorine, they've got the freshest around. Chlorine goes bad after a bit, and their stuff will shock your pool into submission in no time. Bling! They have all kinds of fun pool toys that I drool over, but don't worry- they're all waterproof. The store is facing away from I-10. I didn't know they were here until they sent a bunch of coupons in the mail. I usually only shop here when they send a powerful pinch a penny coupon in the mail.

I have a friend that has a Pinnacle Pool. It is amazing! It was installed very quickly and we…read morehave enjoyed it with our friends! Great friendly service with great time management.

Started out great - old pool service TRUE Blue Pool &Maintenance didn't backwash my pool for 3…read moremonths - it turned green - I hired Pinnacle and Cory came out over the weekend and got the pool blue again and cleaned my DE Filter- he told me my days would be Friday - the next Friday he came on time, however by Thursday I didn't have any pool tabs - they had evaporated.The next Friday he didn't show up and when I called him at 4 PM he said oh yeah he would be over on Saturday. On Saturday I asked him to please let me know if he wouldn;t be over on Friday as I always have people over to swim and I am in the pool everyday - he said he would - meanwhile, I'm losing a lot of water in my pool everyday - I can't figure out what's going on - this has been going on for like 2 weeks so I finally walk down to the pump and when Cory cleaned the DE Filter and backwashed the pool he didn't close the valve tightly and water was coming out of the backwash hose. I emailed him and heard nothing - today when I asked him about it he denied it was him but yet he was the only person that had touched the valve - and again - he didn't come on Friday - I called him at 5 PM he said he would clean the pool Saturday - I asked him today Saturday why he didn't just change me to Saturday - he shook his head no and said that I had called him early and that he normally calls at 6 PM if he isn't going to make it that day. lastly - I have DE shooting out into the pool-I tell him about it - he blames it on me and my equipment, however, I know he probably tore a grid. He leaves without cleaning my pool, gives me a refund and texts me that my pool has too many problems - well duh - he's the pool guy - oh and also - he wants payment up front before he does the work- DO NOT USE OR USE AT YOUR OWN RISK

BY FAR THE BEST POOL CLEANERS IN TOWN!…read more Seriously, if you need help with anything pool related Poolgala is your company. From the initial phone call to Tim showing up that same day for an in home estimate, everything was perfect. I shopped around for ages trying to find the right company and not only were they the most affordable but they were also the most professional and knowledgeable. Please don't waste your time shopping around. Call Tim and his team now!

Misleading information. Do not recommend using this company. I was first told that I would have a…read moremonth free to try out their services. They ended up charging me within 2 weeks. They missed one day because my gate was locked with they normally come in the morning but they came one afternoon. I wasn't home to unlock the gate. Tim them proceed to tell me this could have all been avoided if I left my gate unlocked. He offered to come later that week and did not come because "their schedule was full". When he came the following week he said he could not service the pool because the water level was too low, then he proceeded to tell me that he will have to come back and charge me $150 for having to come back and additional charge for any chemicals they add to the pool. I then asked him if he wasn't able to come back last week how does he know he will be able to come this week?? This was the problem that was caused because they didn't return any other days the previous week. I verified information from our text conversation and told him I no longer wanted his service at my residence. I feel if there is a problem a solution could have been made but he was not wanting to work with me on this matter. But offered to charge me more money to fix the problem. I also want to add that he stated I got a refund and I have not. No message came from him to verify to me that I was getting a refund. I did not neglect to include this, the information was not given to me.

Wow! Speechless, this man has helped me create something that I thought only I could picture in my…read moremind. Felix takes his job VERY seriously, making sure my family's dream can become a reality. Getting my kids to go outside is always a struggle with all these new video games toys they have, HA not anymore. I have to run and rangle them up to get them back inside all the time now, and don't get me started on the amazing detail of it all FANTASTIC. Definitely recommend Felix for it all. Thank you!

I bought a new house with a pool and had Avery Pools come out to assess resurfacing and bid costs…read morefor switching to salt water. Felix, the owner, honestly educated me on what would be best, and cost effective for my budget. He went above and beyond with showing me all the necessary steps in maintaining the pool myself, even did the first cleaning for free. He spent much more time on my small project than I would have expected. I would highly recommend his extensive expertise on any aspect of your pool needs. He's a wealth of information. Since switching to salt water and following his instructions, I have easily been able to keep the proper levels in my pool. Highly recommend using him!

A1 pool service is great. Showed up on time helped resolve my problem quick and even did a follow…read moreup to make sure everything was good. I would highly recommend.