Would give negative if i could. Super rude, deceiving, predatory, no sense of customer service,…read morethere's a reason they have such bad reviews. The message from the owner on the about page explains everything. Look we only have bad reviews cuz ppl are mad law enforcement towed their vehicles, but i swear we provide good service. Safe to say, if i ever need a legitamite tow, red line towing would be the last company i would ever call. Message from owner states - they have polite staff, couldn't be farther from the truth

Horrible experience.!! The who driver who we recieved the vehicle from was very rude for no…read morereason. We were already having a hard time after being in an hit and run accident and getting out of the hospital. when asked a question he and was being a smart ass, this type of service is very unprofessional. After reading other peoples comments apparently we were not the only one who encountered this bad customer service.

Came across a flat tire on a busy Saturday afternoon. Drove to a few auto body shops in the area…read moreand Rafa's was the 5th location. Gentleman picked up the call and told me to swing by, it'll only take about 5-10 minutes to get it the tire patched. Upon arrival, I pulled up to the entrance and he immediately started the process. Tire was taken off, found the nail, patched quickly and inspected once more before putting wheel back on. Whole process was quick, detailed and thorough. $30 for a quick patch and service was friendly. Unfortunately, I forgot to get the employees name but thank you so much for helping out that day!

Came in Saturday morning for a slow tire leak. The team at Rafa's found the nail and fixed it in no…read moretime. Watching them work was like seeing a great performance--fast, skilled, and professional. I was in and out in about 20 minutes. Highly recommended!

This review is over due, I was locked out of my car a year ago and I had airport towing called to…read morehelp me get in. Once at the scene, the gentleman whom I forgot his name, I think it was the owner, immediately figured out how to get my door open and I was on my way. 5 Stars cause he didn't nickel and dime knowing i was in a bad situation. Thanks for being honest.

My car broke down a while ago and I finally called a shop who referred me here for towing. I…read morecalled them on a saturday morning at around 10:20 and they said they would be around 1.5 hours. I found this to be a little long because I never said that I was sitting comfortably in my apartment, I could have had a flat on the road...but maybe this isn't that kind of towing. Anywho, I waited around for 2 hours, called them another 2 times after that with only an answering machine to quell my questions. Finally I decided that I had better things to do that day and I left. They never asked for my address or car type so I was sure I wasn't wasting their time. The next week I convinced myself it was a fluke and I called them on Tuesday afternoon to which they gave me an ETA of 1 hour. I made sure they had my address, car type, and phone number this time. However, they were still late! I called them 30 minutes after they were supposed to be there and apparently they were 10-15 mins out. Once the guy FINALLY got there he was really nice and helpful. So it's obviously just bad organizational skills. {sigh} what an ordeal.

Booked a roadside assistance flat tire repair and Atlas Towing's Derek showed up 30 minutes faster…read morethan estimated and got the job done professionally and fast. Knew everything he needed for my 2026 Gmc Sierra and i trusted he knew what he was doing. 5/5 stars thanks again Derek!

The guy who towed my car was amazing! Shout out to "Oscar" who picked us up at Burlingame! He was…read morevery nice and made sure we are comfortable. Having a car break down is quite stressful but he was very positive which is very helpful.

No reviews yet, we'll let me be the 1st. I had a great experience with Bob Jr's towing…read more Nobody wants to get towed ,but sometime it is necessary. The dispatcher on the phone was very friendly. We talked for a minute about old school cars. Bob was his name. Let me tell you Bob made a call got me a fair price from SSF to Santa Clara and was at my location within 15 minutes. I followed the driver to the shop he got there before me. Dropped the vehicle for my mechanic and waited patiently. Great service and solution for me. I would use them again.

Contacted them by phone for a tow and they had someone out within 30 minutes. Customer service was…read moregreat.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

Called AAA Action Tow operator showed up and did a really hard job to load my Truck when a person…read moreleft their car in a Green Zone for 1.5 hours blocking him from towing! Operator used his knowledge to to get my truck loaded! Great service!

I had a deeply disturbing experience at Action Towing…read more This incident occurred on Saturday, May 30, 2026, at approximately 3:00 PM. I was waiting in my car while my husband was inside Action Towing picking up parts. A female employee approached me and told me to move my vehicle. I immediately responded politely, "Yes, I will move my car, thank you," and began positioning myself to leave. Rather than allowing me the opportunity to comply, she continued to escalate the situation. She called me deaf and blind, repeatedly threatened to tow my vehicle, and then told me, "You said you would move your car and now you're still here. It's a lack of integrity." At that point, I had already acknowledged her request and made it clear that I would move. I was not refusing to leave, arguing, or creating a problem. I was simply trying to get situated so I could move my vehicle safely. What was most upsetting was not being asked to move, that was her job. It was the unnecessary hostility, personal insults, and threatening behavior that followed after I had already agreed to comply. Her demeanor was intimidating, confrontational, and completely unprofessional. I remained calm throughout the interaction, and unfortunately it felt as though my calm and respectful approach only encouraged her to continue speaking to me in a way that I found bullying and demeaning. When I asked for her name so I could report the incident, she refused to provide it. I also asked for her manager's name, and she refused to provide that as well. I have never been spoken to this way by an employee of any business. There is no excuse for calling a customer deaf, blind, or accusing them of lacking integrity when that customer is already cooperating. Employees represent a company, and this type of conduct reflects very poorly on Action Towing. Management should have no difficulty identifying the employee involved based on the date and time above. I sincerely hope no one else has to experience this type of treatment.

I reached out to multiple towing companies on Yelp and these guys responded with a good rate…read morecompared to others. They were responsive via Yelp and was upfront in their cost unlike some of the others that responded with "give us a call for a rate." Thank you. Quick story below of why I needed a tow. Got a flat from a pothole on 880 at around 11:30pm and luckily was able to pull over and exit to safety to get the car towed in the morning.

Perfect, easy communication…read more Service for dead battery start only $75. Gas probably cost at least half to get here. Drivers salary another half. Driver extremely kind Overall amazing experience!!!!