1 Star -- Ownership Change & Overcharging Warning! I dropped off a few small throw blankets (not comforters!) to be washed and got a $68 bill for basic laundry. I've been trying to contact them to find out why they're charging comforter prices, but no one replies -- they just keep trying to bill me. When I dropped them off, the woman only asked for my phone number and said I'd get a notification right away, but I never did. Weeks later, I finally got a text saying my blankets were "ready." To make matters worse, when I went to pick them up, I discovered the business had changed from Anchor Cleaners to San Pedro Cleaners -- and no one ever informed customers about the new ownership. After reading other recent reviews, it's clear I'm not the only one having problems since the change. This new management is unprofessional, unresponsive, and overcharging customers. Be warned -- the trustworthy business that used to be here is gone, and the new owners are not to be trusted. read more

It has been a week, and I have yet to receive any response from them. Additionally, the tracking website has not been updated. I visited the location today during business hours to pick up my item, but there was no one present. I also attempted to contact them yesterday, but received no answer. read more

Went today to pick up my clothes and the lady said no! She said the lady would be back at 3:00, it was 2:15??? What?? I had a busy day and now I have to go back again to get my clothes!! Not good for business, I'll look elsewhere read more

Do not expect to have your items returned in a timely manner. I was scheduled to pick up my clothes two weeks ago. This is after dropping them off 6 days before the scheduled pick up date. These are items I need for work and high end events. No phone call, no outreach to apologize or handle expectations about when they would be ready. Zilch. They've had my shirts and suit for THREE WEEKS and still have not completed the work. THE WORST DRY CLEANING SERVICE and unworthy of the San Pedro name. For years and years this place was reliable and the absolute best in service. Now, they only care about corporate accounts and have totally forgotten the folks that built them up and stood by them. I will never patronize this place, and I encourage you to avoid this establishment at all costs. My fourth trip here for clothes that aren't ready. The clerk was really uninterested in providing a reason and you'd think the owner would offer a delivery so I don't have to do a fifth trip here. Not even asking for a discount just give me clothes I use for work on time!!! Or give me a heads up. The apathetic response is the core of who they are now and I encourage all people to go elsewhere. read more

San Pedro Cleaners - The worst cleaners in California. They keep your clothes for weeks without cleaning them - Laundry Services Near Me - San Pedro, California

The alterations are very good, but prices too high. I need to find a better place for alterations

THESE PEOPLE ARE THE BIGGEST RIP OFF EVER * they over charge * receipt is never itemized * they act like your bugging them * employees don't know the prices I WILL NOT BE BACK read more

Been using this cleaners for 6+ years and always excellent service! Customer service outstanding as well! I love the ample parking area but usually just park in the drive thru area. The lady that does alterations always does a fabulous job. Even with some challenging pieces that I've wanted repaired! If I need anything faster than average they always make it happen! I highly recommend them for all services! read more

This place destroyed the label on my Hermes scarf. The label was cut, looks like with scissors! This is a $500 scarf! I didn't notice it until I was about to wear it 3 months later. Unfuckingbelievable. No longer having the receipt, I'm pretty sure I'd encounter problems if I brought this to their attention. read more

Good personal service. There's not much I can say about a dry cleaners except this is a family operated one (most are) and once they get to know you, it's like you're a valued customer. They do a good job and the prices are reasonable. read more

San Pedro Cleaners - Laundry Services Near Me - San Pedro, California

This place is close to my house and I decided to try them out since I visit the donut shop next door. Generally, I'd give them 5 stars, but after my last visit (thank God I waited to write a review), 1 star is pushing it. As others have said, the customer service could be better...the father doesn't smile, doesn't say hello, and certainly doesn't say thank you. The son is a little better, but he always acts like he would rather be somewhere else. Usually when I pull up, he's either outside smoking or smells like he just finished a fresh cigarette. I certainly don't blame him. They even have printed on the hangers to please return them, which I have done many times. What do I get? Nothing! No "thank you very much," or "we really appreciate you doing this...keeps costs down for us..." Nothing! I have been using them for approximately two years and I definitely won't use them again unless it is a dire, and I mean dire emergency. They are expensive for repairs!! On my last visit, I brought in 4 items to be fixed. The seam on the front of one of my bandage skirts was coming loose (small section, maybe half your pinky finger, but 3 sections like that), one dress needed to be sewn at the neck on a small section, and I mean small; no longer then your pinky finger, the other two had small sections as well. Try to believe this...they charged me $48 for that!!! Here's the clincher...they didn't even wash my shit! One of my dresses still had the same deodorant stain on it! Seriously, you charge that much for some small patch jobs and don't even wash, nor press the clothes??? I won't be back. Like I said, unless it's a serious end of the world emergency! read more

I have brought in clothes several times with stains from my washer. Another dry cleaner down the street said that they couldn't remove the stains. I brought them here and they turned out as good as new. I'm so happy to have my favorite pants restored. read more

I always get good service. The clothes I drop off always come back clean, pressed, and any specific concerns I may have are always taken care of. I needed a few hems done on slacks as well as a dress and they were just as I wanted them! This business clearly cares about their customer service and I plan on coming back to them because of this. read more

Pretty much the only dry cleaners on Gaffey St with designated parking. The "drive-thru" is actually a covered parking spot! They have been the same owners for as long as I can remember. I have not had any issues with this cleaners. They have a very fast turnaround, usually no more than two or three days, and on the occasion that I do need super fast service, they have always been accommodating. I always tell people about this place. Prices are fair and the work they do is good. AND the donut shop is right next door... read more

I started my morning running errands and on my way to the cleaners, I hit a giant pot hole which resulted in having to change my tire - immediately. Luckily, I was close to the tire shop and was able to switch it out. Unluckily, runflats don't come cheap. Once I got to the cleaners I jokingly asked if they had a flat tire discount and the young man at the front desk asked if it had just happened and I said yes. After he inspected the items and rang up my total he gave me 15% off & free next day. I told him I was joking about the discount but really appreciated it and he said no problem, that he understood. Well! If that doesn't change your day around Just wanted to say thank you! & you've earned yourself a happy returning customer ! 5+ read more

I am not writing this review to slam San Pedro Cleaners. I honestly hope they read this and take my feedback to heart. I have been going to San Pedro Cleaners ever since I moved to San Pedro, 4 years ago. Three people typically work there. You have the father, the son, and his wife. The quality of service delivered is top notch/excellent. The wife, who is a young mother does not work there often but is a breath of fresh air. She is very nice and friendly. Always very welcoming and you can tell appreciates your business. Using a familiar phrase, "Like Father, Like Son" definitely applies here. Any time I go there to drop off my cleaning or pick it up, you barely get a hello and almost never get a thank you or "how is your day going". I travel often for my job and sometimes very last minute. When this occurs, I rush to the cleaners as early in the morning as possible and ask if I can get next day service. When I do this, I never take a full load and only what I think I will need for my trip. Every single time, prior to not even getting a hello, I get a sad face and frown of frustration and then a small nod of acknowledgement that must mean they will do it but do not like providing this level of service. Well a few weeks ago, I was not in the best mood and I had to drop off cleaning for next day because I was traveling middle of week. The son was working, smoking a cig outside when I pulled up. Maybe he was not finished smoking the cancer stick but appeared agitated to some extent when he walked into the store to assist me. I asked for next day service, told him it was a last minute trip and that I kept the load light as a result. What happens? Exactly what has happened every other time.....No greeting, no how are you doing today, no sure we value your business and will do this for you.......Instead I get this huge frown and a response where you can tell he is not happy that I asked for next day. What happened next? I called him on it and told him I did not appreciate his attitude and frown. I let him know he does this often or almost every time I go there. I then grabbed my cleaning and told him I would just go somewhere else where they appreciate my business vs. making me feel like I am a burden on them and not a valued customer. Again, the quality of their work is excellent. I guess if you have the time to wait, do not need next day service, and do not care if they appear to value you as a customer, you should be fine. I myself am in sales and if I treated my customers this way, my company would have fired me 14 years ago when I started. read more

I wouldn't even give this place one star, if that were an option. I've NEVER had a worse experience with a dry cleaner in my life. I dropped a shirt and pants off this morning for same-day service, which they advertise, because I have a gig tomorrow morning. The white dress shirt needed to be starched/pressed and the pants simply dry-cleaned. Easy, right? Apparently not. The shirt was oddly folded in the plastic dry cleaner bag when I got it -- to cover a NEW, very large, yellow stain on the front of the shirt, I discovered to my dismay when I got home. And to top it off, they also ironed wrinkles into the pants and the shirt. Now I've been attempting to remove the stain myself for the last hour-and-a-half to no avail; I still need a starched/pressed shirt for work tomorrow and my pants look like crap. I may need to purchase a new shirt tonight for $50. Glad I went to the dry cleaners to have the shirt "professionally" done... In short, save yourself the agony and NEVER use this place. UPDATE: I went to speak with the dry cleaners before they closed today -- and was told that they "never" stain clothing, and it must be a preexisting stain. The conversation, in which I was asking them to either get the stain out and refund my money (since I'd have to starch and press the shirt at home anyway tonight) or pay for the damages so that I could purchase a new shirt for work tomorrow, ended in a shouting match between myself and the cashier. I've never been treated so rudely or accused of lying by a company before -- especially when they've screwed up so badly. Wow. STEER CLEAR OF THIS PLACE. read more

Rude rude rude. I went in as a first time customer to have my hoodie dry cleaned. I was met at the counter by an older gentleman with a mad/ disgusted look on his face. Nevertheless I carried on and told him I would like my hoodie dry cleaned. His response, as he inspected my hoodie with an unpleasant demeanor was " Your not drying cleaning this because you want to get a refund at the store you purchased it at are you?"... Really? Firstly NO. I just wanted my hoodie cleaned, secondly it was unprofessional and really none of his business what i do or dont do with my property. Horrible way to treat customers, especially when they are located in a city with plenty of other options. Never again read more

The best dry cleaners in Pedro. Great customer service. Very Efficient and always in a timely manner.

Excellent customer service! Reasonably priced and very convenient especially when you are in a hurry, you just pull up into a car port right next to the door. Family owned and they really go above and beyond to meet your needs. This makes a big difference when you are in a pinch and need same day service for work clothes, etc. Clothes always come back perfect and when promised. Don't let the modest appearance and location fool you, they are top notch! read more

regular customer for two years, but no more .. laundered dress shirts have been coming back with almost no crease in long sleeves and wrinkled .. took a batch on longsleeve cotton dress shirts in to be laundered and the owner tried to charge me an extra $1.50 on one of the shirts that was of slightly thicker cotton .. told him I would trade elswhere and took the whole batch of shirts back .. they do the laundered shirts on their own premises, so their greed is obvious is tacking on this extra charge read more

Have been a regular customer for a little over a year and the service seems to have gotten progressively worse. The owner is not really a friendly guy, his daughter and son in-law are far more customer service oriented. Agree with Bill P. concerning long sleeved shirts not being ironed. I have expensive shirts which I paid to get dry cleaned instead they were obviously washed, put in a dryer and barely ironed. An expensive Tommy Bahama shirt came back shrunk and faded. A black Ben Sherman shirt came back faded, it now looks like it is 2 years old instead of 2 months old. Clothes returned with cracked or missing buttons. I got a pair of dress slacks back with the cuff stitch missing. Off course I did not discover this till I was well on my way to work. Nothing like getting having to have to staple your pants to hold the cuffs in place. If you confront the owner, regarding poor service, he is consistently unapologetic and stubbornly defensive. read more