TLDR: CTD has everything for a complex bathroom build and Ryan + his warehouse staff are terrific…read moreto work with. If you're remodeling CTD is THE place to supply you in central Marin. We're almost finished rebuilding 2.5 bathrooms from studs to sloped, curbless showers on heated tile floors. It's awesome when you can go somewhere and they have everything to get the job done at a high level. Our general contractor relies on them for the latest in bathroom building technology (i.e. the waterproof materials used in modern bathrooms) and I get it now having shopped all over Marin for supplies - this is the place to go. Sometimes staff at specialty trade stores can be difficult to deal with for homeowners, but I always had a positive experience at CTD. I'm not a contractor, affiliated with CTD, or receiving any compensation for this review. I just finally met Ryan and thought he and his team were worthy of a 5-star review. Note: we didn't use the design/showroom part of CTD for our design, as we did it ourselves in CAD.

Everyone is always super friendly, helpful, and knowledgeable. This is the spot for tile, stone,…read moreslabs, and all the products you need to install & maintain them!

Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

I bought tiles from this store few times. I like to share my last experience that I had with the…read moretile & stone consultant Caity. She is knowledgeable, kind and friendly. Thank you Caity.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

David Shawn of Miconi Tiles remodeled a bathroom for me in our family home. He reorganized the…read morespace to fit in a stackable washer/dryer. The bedrooms and bathroom are on the second floor so it was very convenient.. He installed a jacuzzi bathtub. At first I couldn't see how every thing would work together and it came out great. The master bedroom had a tiny shower. And there again, he took advantage of of the space, moved a closet and we have a wonderful walk in toilet. Miconi has a lot of great designs to choose from. I highly recommend David Shawn and Miconi Tiles.

Service was great from David and his partner through the process, installation, Jesus and team was…read moreamazing. Great job on installation and easy to collaborate with. Only thing is hard to choose products at their showroom because limited selection and hard to see everything clearly, they just need some help organizing and displaying product, however, they can likely find it if you know what you want. Downside payment and terms NOT clear from the get go, I had to make four payments and process archaic, so took time and frustrated all, so caused some rough moments that could have been completely mitigated and the experience different. Would all be much smoother if they used an up to date payment method, likely electronic.

Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

Just completed a floor refinishing project with David and his crew. They took a dated (and very…read morereddish) floor and transformed it into a contemporary one that looks right out of a magazine. This was my largest home improvement project so far and David was very patient with my questions and very knowledgeable overall. He did things other floor companies told me couldn't be done. His crew was great and very experienced. I'd highly recommend them!

We needed our granite countertops resealed. Alfonso and his team were easy to work with. They were…read morefastidious about keeping our house clean by covering the floors and cabinets to the ceiling. Some spots in the granite were soft and had divets. The original plan was to fill the divets and then seal the granite. The filling would not adhere so the next plan was to sand down the granite until it was smooth. That worked well. I appreciated Alfonso's flexibility and his communication with us. My only negative was that his price seemed to be on the high side but he and his crew of about 5 people all worked hard and did a great job. I will probably use him again when the granite needs resealing again.

Alfonso and his team did an incredible job on our kitchen backsplash. They were efficient, thorough…read moreand clean. We couldn't have asked for a better experience.

I've used Twenty Five Company for both a kitchen and bathroom remodel and can attest to the fact…read morethat they are definitely Marin's go-to store for any of your kitchen or bathroom design/remodel needs. The staff is friendly and listen to your ideas and needs. Hayley and Michelle are very knowledgeable about tile, cabinetry, fixtures, or anything else you may need for your design and remodel. Their showroom selection is fantastic and their service is amazing. They keep you informed every step of the way and help make any project less stressful. I'm so glad that I discovered Twenty Five Company several years ago to help me through a really challenging kitchen remodel. The result was a beautiful kitchen and a great experience -- which is why they are also helping us with our bathroom remodel!

Tile selection can be stressful because it is so important to the outcome of your final project…read more Michelle was an excellent partner in selecting the tile for our kitchen and bathroom remodel. I know what I like, but I'm not a design expert and it can be hard to select tiles from samples to finish out an important space in your home. Michelle was exceptionally patient with me and offered great selections until we landed on something that I ended up being thrilled with. You won't go wrong working with her. We get so many compliments on the kitchen floor - which is tile too! Thank you, Michelle!

Noi of Bay Area Grout Specialists did a fantastic job at treating the black gunk that accumulated…read moreall along the base of my shower, cleaned the tiled walls and did a great caulking job. My shower now looks good as new!!!!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

We are thrilled with our new kitchen backsplash and received five star service from Roberto at…read moreEscarlata Tile. From the time of my first contact, Roberto responded quickly and professionally to every request. He was able to come out to provide a quote late on the same day that I contacted him, and he made sure that we had enough tile to complete the job (we had purchased it almost two years ago and then procrastinated on hiring the tile installer, and we had gotten only just barely enough -- 15 subway tiles left at the end). He was prepared to discuss the schedule at that time, and it worked out that he was able to fit in our small job (with the help of his assistant) before he started work on another larger project the following week. Roberto was easy to work with throughout, texting back quickly whenever we had questions. Roberto also gave us good suggestions about the grout and schluter colors for the finish, and we love the way the finished project matches our cabinets. The work itself was very well done, as far as I can tell. I realize as I write this review that I can't compare and contract tile installers the way I would compare different restaurants. I've only ever hired one other (in the East Bay, more than a decade ago). I'm including a photo that I sent around to family to show them how beautiful it looks. As far as cost, Roberto's bid was the middle of the three quotes we received, but it was pretty close to the lowest bid. I had much greater confidence in Roberto from our interactions, so we selected his firm for the job. I will go directly to Roberto in the future if we have any tiling projects.

DO NOT HIRE!!!…read more Roberto tiled our shower and it looked beautiful initially. Then we noticed that he used brown grout to tile the top portion of our shower (to stick it to the wall). It seeped through and ruined the tile. He was literally too lazy to go to the store to get white grout. The bottom of the wall he tiled looks fine but the top portion is awful. This was clearly his mistake. I told him I'd even buy replacement tile but he needed to fix it. We haven't heard from him since. Zero integrity. Stay away!!!

We redid the floors throughout our entire house and Flooring Store did a fantastic job. The…read moresalesperson was very helpful and knowledgeable and Isaac's installers did excellent work.

I had an excellent experience with The Floor Store in San Rafael and would highly recommend them…read more David was wonderful to work with. He was professional, knowledgeable, resourceful, and gave me excellent advice throughout the process. I really appreciated his patience and thoughtful guidance. His crew, including Gwan and Alex, did a superb job with the installation. They were professional, careful, and detail-oriented. They took care of all the details and left everything very clean. The work looks great, and I'm very happy with my new floor. Thank you to David and the whole team for such excellent service and workmanship. I would definitely recommend this store to anyone looking for quality flooring and professional service. Ninique S.