Had a great time Adie & Javen were very helpful and understanding. Definitely would go again

Joey and Sal were great had an amazing experience would definitely be coming back just like your oculus at home but 10x better

We had an absolutely fantastic experience at Sandbox VR today. This was my wife's and my second time, and we brought my son and his wife for their first visit--and it did not disappoint. We played Deadwood Phobia, and it was an absolute blast. The immersive experience is next-level--you truly feel like you're inside the game, working together and reacting in real time. It's the kind of activity that brings everyone together, whether it's your first time or your fifth. What really stood out was the staff. They were incredibly helpful, patient, If you're looking for something different, interactive, looking for a great workout, and genuinely fun for family or friends, this is it. We'll definitely be back. read more

Who says playing video games is not exercise ?? Well it isn't until you play VR video games. OMG funnest work out ever!! I broke a sweat and had an absolute blast. My daughter and I noticed this location after dinner the other night. I've seen the place in another state and never had time to go try it. So we said let's do it. We chose squid games because I mean who wouldn't try squid games in VR where it's at least safe. Hahahah I had to admit she beat me. This was very humbling as I believe I am quite competitive. Yet I will get a rematch one day. Now we did good with not running into walls or each other and two show you a safety video and remind you before the game how to manage that. The equipment is not heavy and easy to get on and off. They sanitize between sessions so you are guaranteed clean equipment. I only took the picture outside I think it's best to keep it suspenseful. So you will have to go to see more!! Oh sessions are like 30 mins. It take about 10 mins to get set up. So plan for an hour. Again. Great experience for all ages!! Heheh read more

Sandbox VR - Virtual Reality Centers Near Me - Sacramento, California

Here's a clear, strong, and polished negative review based on what you described: I had a very disappointing experience and would not recommend this place based on the service we received. From the moment we started, there were constant issues with the equipment. Instead of enjoying the VR experience, the staff spent most of the time stopping and restarting the equipment, trying to fix problems that kept happening over and over. Even after they claimed the issue was resolved, the same headset continued to shut off in the middle of the experience, repeatedly interrupting the session and making it impossible to enjoy. It was frustrating and honestly unfair to the person using it. What made the situation even worse was the lack of accountability. Despite the ongoing problems and the fact that the equipment clearly wasn't functioning properly, they refused to provide a refund, even after I specifically requested one. It was extremely disappointing to pay full price for something that never worked the way it was supposed to. Overall, the service was terrible, the equipment was unreliable, and the way the situation was handled left a lot to be desired. I definitely would not return. read more

I took my 7-year-old and 5-year-old kids to Sandbox VR in Sacramento's DOCO for a family Squid Games session with their grandpa, and it was an absolute blast for all of us! From the moment we suited up in those awesome full-body VR vests, trackers, and headsets, the excitement was through the roof. Squid Games at Sandbox VR is pure genius for families. It's a series of mini, fun, and challenging games that everyone -- literally all ages -- can play together in the same virtual arena. My little ones were running around, dodging, competing, and laughing the whole time. We were all cheering, high-fiving, and cracking up at the hilarious moments. It's such a unique group experience that brings generations together. No one felt left out -- the games are perfectly designed for kids, adults, and grandparents alike. The staff was super friendly, helpful and high-tech, and the whole setup made us feel like we stepped into a real-life video game. If you're looking for something fun, active, and memorable that the whole family can enjoy together, Sandbox VR is a must-do in Sacramento! We can't wait to come back and try more games. Highly recommend -- especially for multi-generational family adventures! Perfect for all ages -- 10/10 experience! read more

Sandbox VR - Played squid games with 5 & 7 year old - Virtual Reality Centers Near Me - Sacramento, California

Probably one of the cooler things I've done in a while! I went with friends to do their Squid Game VR experience, and it's incredible what technology can do now. They have you gear up with wrist and ankle sensors (I would wear comfortable clothes and shoes- think workout gear!) and once you're in the room they help you with your headset. If you're wearing makeup you will definitely sweat it off. There's a microphone on the headsets that lets you talk with everyone around you, and the games are fun, interactive, and definitely make you break a sweat! Staff is accommodating and helpful, and checking in was seamless. It's a bit of a pricier activity but definitely something to try at least once! read more

Sandbox VR - The gear! Minus headset - Virtual Reality Centers Near Me - Sacramento, California

See all

What better way to have a Day date with my husband than to try a VR experience. We researched and found Sandbox VR. Joe and Javin helped us from start to finish with ease. We decided on Choosing DeadWood Phobia and it was so much fun! You definitely get the full experience with SandboxVR and customer service is top tier! I can't wait to bring my kids next time. read more

Me and my son had a great time. I booked a session and we started about 5 mins after our booking time which was okay. I didn't book a private session but we ended up getting our own room anyway which was nice. That could be because it wasn't very busy at the time we went but idk. Umair is great and helped us every step of the way. A couple glitches with the squid games game but it helps that there are multiple games within one session. We enjoyed ourselves nonetheless and will be back again. read more

Sandbox VR - Virtual Reality Centers Near Me - Sacramento, California

See all

Set up was easy they let the kids change my choice of be. Staff was super friendly! And ambiance ready to rock come here to vr heaven read more

Sandbox VR - Gearing up for - Virtual Reality Centers Near Me - Sacramento, California

I've been to a couple different VR places and I have to say this was my least favorite. To start, they encourage you to come 15-20 min early. When we arrived they said they were running 30 min behind, so we actually had to wait almost an hour. Why couldn't someone notify us? It's not like they had my contact information when I made reservations. When we finally got geared up for our game, they place you in a little box with very limited space to roam. Half the time I had issues with my headset, limiting my view and causing me to die multiple times. Throughout the game I kept mentioning that I was having issues, hoping someone would come and address it but that didn't happen. Overall for $60/pp I expected a better experience but was very disappointed. read more

Adie is a baddie!!! ask for her. super sweet and funny. made our experience way cool. Way better than I expected. Totally worth the dollars. And you get free stickers.!!! read more

Sandbox VR - Adie is the baddie!!! Had so much fun!!! Nothing like what I expected. Way better. - Virtual Reality Centers Near Me - Sacramento, California

Such a great time with my nine-year-old!! we did a mommy and me day on a rainy day and it was perfect! Joey explained everything and walked us through making is fun and easy read more

Javen is the best guided us through everything and it was super fun. He was super helpful & was able to assist us in picking a gun. Thank you! read more

Sandbox VR - Scores - Virtual Reality Centers Near Me - Sacramento, California

Adíe and Javen were great I loved this experience would love to come back to see them and hear my silly screams with adíe

Umair was so friendly and helpful! My daughter and friends had a blast! Birthday gift was a success!

So much fun! Jacob was awesome and walked us through all the rules and fun. thank you for a fun experience!

The guy that checks you in was so rude to me, I asked for a refund and left. I couldn't find the waiver for my group to sign on their tablet things, and this seemed to really irritate him. I'm an old lady that isn't the most tech savvy, but I know that I didn't deserve to be treated so rudely. The first thing he said to me was literally "what's taking you so long?" And it was just downhill from there. read more

I've been to sandbox in Vegas and SF , the Sacramento location is a joke, 2 hours delay, every other room glitches, Don't recommend at all, go somewhere else, during game play if u try to adjust your headset they rudely threaten to kick you out, they paused our games three times and threatened to remove us, the other locations are amazing, skip Sacramento read more

We were just there this morning ... we were greeted right away and got started in 5 minutes... we had so much fun.. set up was quick and staff were great! Would definitely do this again!!! Thank you Sandbox staff for helping us make our daughter's birthday really fun!!! read more

Haven is AMAZING I WENT WITH my two sons and deaf god son, he was so amazing each step of thecway we had a blast and definitely would recommend and we will be coming back read more

I made a reservation at 9:35Pm, paid $240 for my boyfriend & I to play the squid games game. We checked in at 9:14pm and waited. An employee checked in multiple times with us about the name & reservation. Finally at 9:51pm they told us it would be another 30 mins till a room would be available. I then asked for a refund because we did not want to wait an hour after our reservations. (what's the point of a reservation if walk ins or all the rooms are busy for 30 more mins past our reservation) The employee told us that they're not allowed to do refunds & I could only get store credit that only goes towards that location. We're not from sacramento so basically I just lost $240 to this company. 0 STARS read more