This place typically has events today was coffee and cars. There was a coffee truck. I do wish they…read morehad free coffee and stuff for the kids. We arrived around 9 AM and the event start at 8:30 AM. I would highly recommend getting here early there were probably close to 1000 people here. The staff we interacted with were very pleasant . They have a wide variety of cars with pricing visible as well as cars for kids Their store that they have on site is also very pleasant, clean. They sell popcorn for kids, and they have lots of toys however it is small so I don't recommend taking a stroller in here.

Over the top experience. We showed up in person I think 1 or 2 weeks ago. All the collection is top…read morenotch and they keep exceptional care for all the vehicles. I wanted to view one truck they had for sale, but we passed on it which is sad for us. Maybe next time. The gift shop was an awesome experience and many cool things for sale. If you're traveling with your pet the owner loves them. I wished I lived up there as I'd be there every day talking to people myself. I don't like the fact we live in the largest state and we don't have a Fastlane near us. We do have some places around, but none of the people talk to you. Go take a look at fastlane. If you see the owner give him a shout and you'll be glad and feel happy when you leave. To bad you can only give them 5 stars. Thank you.

I'm a proud employee, knowing that our Car Sales team treats its customers, the way they treated me…read moreand my family! Fun staff - Richard Graney was awesome! Richard, thanks again for the balloons you gave to our kids - they really enjoyed kicking those things around at the house! Loving this 2015 Hyundai Sonata Limited!!!! Yes!!!!! Thanks for an awesome experience at Enterprise Car Sales!!!

My car went out and I unexpectedly was in the market for a new car. I went to Enterprise car sales…read morein St. Charles because our family has had great success with cars from Enterprise. I worked with Peyton and didn't know exactly what I wanted other than an SUV. He showed me several different SUV's with lower mileage and great prices. I test drove a couple cars and then made my decision. The process was smooth from start to finish. He got my paperwork complete and the car all cleaned up so I could drive her home! If you need a car go ask for Peyton at Enterprise St. Charles and tell him I sent you! Peyton thanks for being helpful, and so professional throughout the process! #nohaggle

Bought my daughter a VW Beetle and we had great service all the way through the process! HIGHLY…read morerecommend!

I am a father and husband... and I bought my 19-year old daughter's very FIRST car from Robert…read moreFrancis (owner) and Jeffrey (salesman) from AUTO CITY STL! Our experience was WONDERFUL for all of the following reasons below: 1. Robert & Jeffrey were extremely attentive to us from the very first second we arrived the car lot, and drove away with the car I bought on October 21st, 2017!! 2. The car lot itself and display of cars for sale are neatly arranged for easy viewing and accessibility. 3. During my negotiations with Robert... it was a pleasant and easy transition and experience. 4. The used car I bought needed some minor repairs... and it was Robert (the owner) who responded to my concerns, and made good with the repairs in less than 2-days!! 5. Robert Francis (the owner), Jefferey (my salesman) and Robert's son (Robert Francis JR.) worked above and beyond to catered to my needs and answered all my questions with finesse and solid product knowledge. *I'M VERY IMPRESSED WITH THESE GENTLEMEN & AUTO CITY STL* Sincerely, Anthony Woodson (Customer For Life)

Lazlo the manager and Rick the service advisor went far and above what they needed to do to make me…read morehappy with some service issues that had been going on since I had purchase the car new. I would definitely recommand. tony sciarrino

This was one of the most frustrating dealership experiences we've had, and we will not be…read morereturning--especially not working with Mahan We test drove and placed a deposit on a pre-owned BMW at Napleton Maserati. We requested the inspection/maintenance report to make sure there were no issues. We were told it would be sent to us later that day, so we could complete the purchase. In multiple calls and texts, we were given numerous different excuses for the delay. After following-up again the next day, we were abruptly told our deposit was being refunded with no explanation. Even more concerning--the car was relisted shortly after at a higher price. That raises serious questions about transparency and integrity. A general manager was supposed to contact us about this situation as they admitted "none of this should have happened." Instead a receptionist offered a $50 gift card in exchange for not posting a negative review--which only added to the frustration. We were ready to buy the car. This fell apart solely due to their poor communication and lack of follow-through. The only bright spot was the kindness of the cashier and front desk staff who helped process the refund. Overall, a very unprofessional experience that completely changed our perception of the Napleton dealership

They do a fantastic job on all 3 of my vehicles. I drop it off in the morning and pick it up a few…read morehours later. perfectly detailed. I recommend them to everyone.

I would give this place 0 stars if I could. I booked a detailing online for my moms birthday as a…read moresurprise ahead of time for 10 am, I arrive a bit before 10 and it looks closed, I assume they maybe open at 10, nope their hours are after 9am. They also never showed up or answered the phone and charged me a reservation for the detailing online ahead of time! And they aren't even in operation! What type of business is this? Thankfully fast lane classic cars came in clutch and were able to get the car detailed last minute and save the day! And for less money I was quoted here! Don't waste your time here.

Charlie was awesome ! He tries his hardest to get You in a…read morevehicle. He cares a lot about his customers and their needs and expectations ' thank you again !

From the owner: Welcome to Charlie''s Choice Cars. Be sure to visit our virtual showroom of inventory available for…read morepurchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle.

I read the reviews and was hesitant... (even for an oil change deal I received in the mail)…read more However, the gentleman that took care of me, Toren was fantastic! Very accommodating and sympathetic towards some issues that occurred. I wasn't pressured for ad ons or anything else which was also appreciated. Some negatives: - 1/1:30hr wait (however I was told before hand) - NO SHUTTLE (went in at my 7am appointment and was told on the phone by some rep there would be a shuttle at 7:15. Once I arrived I was told from Toren they were prolly out of state and apologized on their behalf. 1:30 HOURS WAIT IS BEYOND FRUSTRATING) Only reason I'm giving a 5 - Toren was great! - lady's at the front desk was great! - I wasn't pressured for ad ons! - they stayed true to the deal they sent in the mail! Hope this information helps someone!

We visited the dealership in response to an online listing for a Kia Telluride priced at…read moreapproximately $45,500. From the outset, we clearly stated--on three separate occasions--that we intended to finance through our credit union and explicitly requested that no hard credit check be performed. During negotiations, in an effort to align the price with the advertised amount, the manager offered a veteran discount and a new graduate discount, despite the fact that we do not qualify for either. Despite our explicit instructions, the manager proceeded to run hard credit checks on both myself and my son without our authorization. This is unacceptable. I request that this issue be corrected immediately and that I receive written confirmation of the actions taken. Additionally, the manager stated that accepting the incentives required financing through Kia, which had not been disclosed to us beforehand. He dismissed our concerns about a 2.25% higher interest rate and characterized our objections as "ridiculous." It was also said numerous times by several employees that the ads are misleading but they are meant to get people in the door. So yes it is bait and switch, which is illegal. After spending over three hours at the dealership, we were only informed of these financing requirements after the unauthorized credit checks had already been conducted. When we expressed our frustration, the manager responded in an unprofessional manner, stating that he had been there for 12 hours, which did not address or justify the situation. The manager also behaved inappropriately on the showroom floor, raising his voice, and speaking disrespectfully toward both customers and sales staff. Due to this experience, we made the decision to leave, as the environment and conduct demonstrated were not acceptable for doing business. Following this incident, I have attempted to escalate the matter by contacting the corporate office. I have called nine times over the past three days requesting to speak with Eduardo Rodriguez regarding this situation. Despite leaving detailed voicemails explaining the nature of my concern, I have not received any return communication.

I had such a great experience with this dealership from start to finish. The entire team was…read moreincredibly friendly and welcoming, which made the whole process feel easy and stress-free. I worked directly with Mike & Tim. They were always quick to respond to any questions I had, and their communication was top-notch throughout. What really stood out to me was that they were never pushy. I never felt pressured into making a decision, which made me feel much more comfortable and confident in my purchase. They truly took the time to understand what I was looking for and made sure I was taken care of every step of the way. They went above and beyond to make everything smooth and seamless--I couldn't have asked for a better car-buying experience. I highly recommend them to anyone looking for a dealership that genuinely cares about their customers!

Service scheduling was easy, excellent advisors in Keigan Borgmann, Rich and the team. Friendly…read moreand professional, greeted walking in the door. Service advisor (Keigan) set expectations and followed up. And don't forget about the draw of the complimentary, fresh popcorn and bottled water! Bring my Shelby GT-350 "baby" here for it's TLC!

This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

called and coordinated pick up for auto in accident. Advised his time to pick up. never showed up.read more