We just had Richard come and repair our A/C unit. It started blowing warm air yesterday, and the…read moretemperature went from 70 to 83 this morning. Richard was very courteous and professional. He had the unit repaired in roughly thirty-minutes and explained to me the part that was faulty. He had a replacement part available on his truck. The repair was very affordable and roughly around $370.00 which included parts and labor. My wife and I were very happy with Richard and his company Heat Slayer, and would highly recommend him to anyone, in the West Valley for service and/or maintenance. Thanks Richard!

Company is unable to service clients. Repeated no show no call appointments missed. Contract…read morepayments still taken AFTER I canceled service contact due to no show no call no contact. AVOID the headaches.

It's always a bit of a gamble when a home warranty company sends out a contractor--but this…read moreexperience completely exceeded expectations. Carlos and his assistant (I believe his name was Armando) were outstanding from start to finish. They were professional, responsive, and showed a genuine level of empathy for our situation that you don't always see these days. To top it off, they arrived hours earlier than scheduled, which was a lifesaver given the Arizona heat. They worked diligently to keep our AC unit running as efficiently as possible and took the time to walk us through alternative options rather than immediately pushing for a full replacement. That kind of honesty and customer-first approach goes a long way. Thanks to their efforts, we're currently sitting in a cool, comfortable home with the breathing room to make an informed decision on next steps. It's also reassuring to see a company that maintains an active ROC license and has a strong track record, including resolving past concerns professionally. Being based right in Old Town Buckeye, it's clear they take pride in their reputation and their community. Highly recommend--these guys earned it.

Our AC started blowing warm air during the hottest days this week. I assumed it had something to do…read morewith the filters my son neglected to change on time, but wanted someone to come have a look. The lady who answers the phone (Amanda, I believe--I'm terrible with names) was friendly and funny. She gave me a lot of free advice and stepped me through some things to try before sending out the service call. Apparently some people get upset when he comes out and says their filters need changing, lol. Long story short, the dirty filters caused the compressor to work so hard that the AC threw a breaker. So now my son is out a $59 service call and I have peace of mind that the AC is in great shape. Best of all, the temp read 74° this morning. Great place. A+

My A/C went down in June 2022, and Christine went above and beyond to find a part for it. She was…read moreon the phone for a very long time trying to find that part. It turned out that in the end, I needed a new unit and they came out the very next day and put one in. So very thankful for this company, keep up the good work!

Steven was reasonable price and excellent customer service and excellent installation of new WH…read more From first call to install 24 hours. Excellent communication.

Leading up to July 4th weekend I noticed a noise from around my AC unit and was unable to pinpoint…read morewhere it was coming from. On July 4th my wife and I were sitting out back enjoying fireworks and that's when I noticed the side panel of my AC unit just flapping around. This was alarming to say the least with heat we're experiencing. I called Abide expecting to leave a message and hearing back from them the next day. Steve from Abibe called me back in minutes after I left a message(Surprising) and said he would find time to come by the next day(Saturday) to take a look. Steve arrived on Saturday and discovered my loose panel and fixed it. He told me it was no charge and to have a great holiday. Humans don't come any better than Steve. I highly recommend you call Abide for all your HVAC needs. Their integrity and customer service is above and beyond the rest....

Always responsive and fair priced. I've had my experiences after being in Phoenix since 1985 and…read morePatriot Air is the best. Thanks Eric!

Let me start off by saying that I'm absolutely blown away how knowledgeable, reliable, and…read morededicated Eric and his team are. I had a new AC unit installed today after putting my 20 year old unit through the ringer. Eric and his team were on time, installed the unit, and had the new thermostat installed in less than 3 hours. Mind you, it could've been done in literally half the time because we were waiting on a crane for an hour and a half (not Erics fault). No biggie! He got everything set up and went over all technical specs on the new unit and the thermostat. Let me tell you, this is the best experience I've ever had with a home improvement project. I would highly recommend Eric and his team, they're fantastic!

When my gas hot water heater needed replacement, I called up 4 plumbers to get estimates for the…read morework. Luxury AC and plumbing had great reviews and their estimate was between $500 and $800 lower than their competitors! Their installer, Anthony M. was very professional, knowledgeable, and a pleasure to work with. He did an excellent job and answered all of my questions. It was a pleasure having him do the work! I would highly recommend luxury AC and plumbing to anyone who needs residential work done. And I will recommend them to friends and family and will not hesitate to call them when I have another plumbing need in the future. A job well done!

I had been working with Parker & Sons for the last few years for service and maintenance on the…read moreHVAC system and getting progressively less happy with them (see review for them). I found Luxury and, WOW, what a pleasant difference! They showed up when they said they would and diagnosed the problem I was having. I have a decent understanding of how these system work, so I had a good guess what the problem was. That aside, I also just had P&S look at it the day before and they told me what they thought it was. Luxury's assessment was essentially the same as P&S: low on refrigerant, don't know where the leak is exactly. P&S's quote was MORE THAN DOUBLE what Luxury charged me. Plus P&S exaggerated the problem and tried to pressure me into doing the repair on the spot. Luxury was professional, just did the assessment, and reported to me what he saw. I asked a few questions, he answered directly and I hired him to do the repair on the spot. No pressure. Pricing was VERY fair.

My AC unit was not working correctly.. called to have a check up they were fast , efficient and…read morefriendly... My unit was old ended up getting a new one ... they explained options and were not pushy ... Thanks to a wonderful staff & Crew I will definitely continue using this company and recommend to family & friends ... My new unit is quiet and my home feels so much better ! Great Job !

I'm very disappointed with this companies quality of workmanship & ability to stand behind their…read morequality of products. We have used this company to replace one of our ac units about 1 1/2 year ago. We received a " lemon unit " is what my husband & I have been told by two of their technicians on multiple occasions. We have had at least half a dozen service calls and they never are able to remedy the situation. I placed a call on Friday August 20th, for the Supervisor to give me a call and escalate our issues to the owner. They told me they would discuss the issue on Monday during their 10am meeting and that I would receive a call shortly after that day. I never received a call about replacing our ac unit as well as having to replace out carpet / dry wall for damages that was caused due to the tech not being able to properly fix the issues. It caused the condensation line to leak in our attic and our ceiling has now fallen in and destroyed a wall and carpets in our upstairs hallway. Im now not only worried about the expenses of this but the worry of mold growing. My next step is to file a complaint with the BBB. It's really a shame the employees have all been friendly it just stinks that the supervisors or owners are not wanting to take accountability to try and take the necessary steps to make this right.

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand