Loved the attentive and accommodating service and staff here! Kiara helped me to find the Wedding…read moredress of my dreams. When certain dresses didn't match my style - she managed to find the perfect combination to turn a two piece Martina Liana into the most comfortable and manageable dress I ever stepped in to. BB was the 3rd place I went to to look for a dress and my search was complete! I also had my alterations done here as well- the adjustments made were perfect! I had no issues stepping on my dress the day of my wedding and the dress (which was also strapless) did not even budge or sink down when I was walking and dancing the night away! I would definitely recommend booking an appointment here for that special dress for any future brides' special day with no hesitation!

My experience with Bella Bianca was wonderful. Lara was incredibly helpful in picking out dresses…read moreand walking me through the decision. There wasn't any pressure whatsoever, but I did end up finding my dress! The space was nice and there was a wide variety of dresses in all styles and budgets. I was the only bride in the store at the time so I had a top notch experience. I would recommend this salon to everyone!

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Absolutely awful. Do not trust House of Brides in Lombard…read more If I could give zero stars, I would. This was hands-down one of the worst customer service experiences I've ever had. I strongly urge you to avoid House of Brides in Lombard, no matter how many positive reviews you may read -- let me walk you through my experience. I visited the store in December 2024 and was initially pleased. Lucy helped me find my dress and was kind and communicative. She gave me the store's number to stay in touch and assured me the dress would be ready by mid-May 2025. But when mid-May came and went with no update, I had to reach out myself. I was told the dress was "still in production and would be shipped in the next two weeks." Two weeks passed. Still nothing. I called during business hours -- straight to voicemail. I left a message. No response. Now we were in early June, and I was still completely in the dark. With my wedding in early August, I was understandably growing anxious. I followed up with Lucy again mid-June. She repeated the exact same message -- word for word -- from a month earlier: that the dress was still in production and would be shipped in two weeks. At that point, I knew I was being misled. By the end of June, still no update. I went to the store in person. Maria first told me they had no idea where the dress was and that it was "out of their hands." But when I pressed, she checked the system and told us the dress was in Texas -- so clearly they did have some idea, they just didn't want to take responsibility. Throughout this entire process, not once did Lucy, Maria, or Ava (the store manager) apologize for the delays, misinformation, or complete lack of accountability. The dress finally arrived in mid-July -- two full months late. When I showed up for my first alteration appointment (which we had confirmed by phone), the dress wasn't prepped or steamed. They had the date written down wrong and were unprepared. To make matters worse, I was sold the wrong straps for my dress -- straps I had already paid for. This meant the seamstress had to spend extra time reshaping them just to make them work. Instead of the expected three alterations, we had to go in five times in one month because of repeated errors and delays -- none of which were ever acknowledged with a genuine apology. The only bright spot was Toni, the seamstress. She was kind, skilled, and professional -- a total lifesaver. If you do end up here, I sincerely hope you work with her. Thanks to Toni, the dress will be done in time. But I've been a nervous wreck for nearly three months, and this experience stole so much of the joy and excitement that should have come with my wedding dress. Bottom line: I would never, ever recommend House of Brides in Lombard.

We arrived to look for some prom dresses. The girl at the front desk gave us a big hello and told…read moreus to go look through the racks. That was the last we saw of her and anyone else in the store. The selection wasn't very good and the sizes were all over the place. Don't waste your time here for prom dresses.

...Stop in the Lombard location to find my daughter a pair of shoes to go with her prom dress…read moretoday. Everyone there was so nice to us and Marsha ended up helping us fine not only the prefect pair of shoes but also a lovely pair of earrings and a bracelet to complete the look. From start to finish we received amazing service and we'll definitely be back!! XOXO

Update: My wedding dress fit like a glove. I admit there…read morewere miscommunication on the time of my first fitting - make sure you triple check the date and time as well as all of the alterations requested - but the second and final were smooth. Fifi and her staff are wonderful and my guests and family loved my dress. They have a wide selection to fit most bridal tastes. Shout out to the designer, Casablanca, for making a dress that isn't pure white and complemented my Asian skin tone!

I found my wedding dress at Fifi's. She really makes you feel like family and is honest when…read morehelping you find the dress of your dreams. I didn't think I was going to fall in love with the first dress she picked out, but I did! Obviously I'm not going to show the dress on here, because my fiancé is bound to see it, but he will definitely be surprised when we get married!

Hiring Anne was hands down the best decision we made during wedding planning! Anne was amazing…read moreduring the entire process. All of the vendors she suggested exceeded our expectations and made the event unforgettable. She helped ensure we were on track with everything and facilitated the different vendor meetings. Not only was she very organized but she is also an incredibly nice person and made sure everything went off without hitch.

Are you engaged? Debating whether or not it's worth the money to find a wedding planner? Le me tell…read moreyou...it's very, very worth the money to have a wedding planner. Well, not just any wedding planner - you really should consider and call Tying the Knot. I'll admit it, when I was first engaged, I was skeptical about having a wedding planner. I thought, "what can they really help me with? I love to plan, I've figured it all out." MEH, Wrong. Turned out - having Brooke around really helped us with staying on track, planning and the overall timing of everything we needed to do. Everyone at Tying the Knot is very helpful and knowledgeable. I never felt like I was bothering them with any of my 1001 questions I may have had (or more). Getting married and all of the planning is a really big deal and it takes a lot of planning that most people don't have the time for. Consider the value of your time and invest that to some great wedding planners at Tying the Knot. You might go "hmm...do I need this" at first but when it's all said and done...and everything went smoothly...you'll be happy you went the route of a wedding planner.

This was the worst retail experience I've had. Things I wish I knew: they do not have any dresses…read morein stock, so there's really no point to go to the store. Your appointment is to get your measurements, but you can get that done anywhere. I was offered to try on a "similar dress" but it wasn't even the same fabric, style or color. It was a completely different dress 10 sizes too large. They didn't have any of 14 dress options that were selected by the bride. I was not communicated that it will take 3 months for the dress to be delivered. When I ordered the dress in person in the store, I was not communicated that my dress will not get in time. I had to follow up about the status of my delivery to find out that this dress is being shipped 2 weeks before the wedding date. There's no expedited shipping option. When I asked why nobody brought this to my attention (since this is a big problem), the staff was surprised by my frustration. According to Bella Bridesmaids the dress is expected to deliver the week of the wedding, so they have fulfilled the order expectations. This place doesn't offer alterations and by the time my dress arrives I won't have time to alter it at all. They also refuse to provide refund or take any responsibility for failing to provide proper customer service. Now I have to buy a second dress elsewhere, pay for expedited shipping and I'm $300 out for the dress that will get here the week of the wedding. Just overall extremely disappointed with the lack of care and rather transactional service. Just a very poor way of running a business.

Not sure what the other reviewers are talking about because I had a great experience at Bella…read moreBridesmaids. I walked in with my daughter and was greeted immediately! I would suggest making an appointment as, we did and had no issues whatsoever. The kind workers & cleanliness of the store made this mama happy! We will be back for other events!!! Thank you Bella Bridesmaids for making my girl and i feel special!

Nancy did an amazing job shortening an evening dress. She noticed an imperfection in the waistline…read moreof the dress that I completely missed. It was an easy fix and made the dress look much better. I've recommended Nancy to several people, and every one of them has loved her work.

Nancy altered my daughter's prom dress. When we first met, she gave me an estimate on cost and…read moretiming, and both were correct and reasonable. Her work was good and she was pleasant. We will use her again in the future.

I hired Amy as a partial wedding planner and day of coordinator, best decision I made! I had my…read morewedding my Gallery 1028 in Chicago, Amy had worked with them before, which was a huge plus. She was able to bring my vision to life and everything turned out simply beautiful!! Amy is extremely organized, efficient, and detail oriented, but also keeps it real which I appreciate. Hire Amy, you won't regret it!!!

This review is LONG overdue! Have you ever had such an amazing experience working with someone that…read morefinding the right words to express how grateful/ thankful you are seem impossible? Thats how my husband and I have felt since our 5.18.2019 wedding! From the moment I met Amy I knew she was our wedding planner. After talking to almost every wedding planner in the greater chicagoland area I thought Amy is just too good to be true. So in true OCD crazy bride fashion I asked for references and previous brides to talk to about their experience. Amy did not even blink or make me feel totally insane which is a quality every bride should look for in a wedding planner. We thankfully chose the full planning package, because we were planning our Chicago wedding from across the country. Amy responded to every midnight email, every pacific coast phone call and never made us feel like we were alone. She kept us on budget and when we were going over budget she wasn't afraid to bring us back to reality. Amy negotiated all of our vendors and got us the best deals, I cannot stress this enough! Before Amy we were getting quoted 2-3x the costs, and for brides who hate to negotiate she was a God send. Amys wedding day timeline is better than any book or planning binder you can find, she really knows what she's talking about with a month to month breakdown that becomes like your checklist and makes sure to keep your wedding day timeline on track. Leading up to the wedding she was there to lead our rehearsal, take all of our "extra" last minute buys to incorporate into the decor, and she happily took the role of "bad guy" to nix any unwanted suggestions from our adoring family. She brought our dream wedding to life, flawlessly. She is the definition of a fairy wedding planner! If you are even considering her wedding planning service book now, I have no doubt in my mind that she will be the most highly sought after wedding planner. To this day we have family and friends that our wedding was the funnest wedding they have ever attended. We honestly owe those compliments to Amy and her meticulous planning and attention to detail. From one OCD bride to another book now you will be forever grateful that you did. Thank you Amy & team from the bottom of our hearts we will never be able to express how amazing you are! (sorry its taken us over a year to write this we love you tons!)

Would give 10 stars if I could. Used them for my daughter's Mitzvah and it was a huge hit. Highly…read morerecommend.

I got my permanent jewelry bracelets done by Get Sparked Chicago. It was so cute, fun and an…read moreexperience. The materials she used were good quality and had many selections to choose from. Janina (Jewlery artist/ designer) was so friendly and creative. First, I picked out my design of bracelets, but you can choose anklets, necklaces etc. Next, she measured the bracelet's length, unwinding two separate gold chains because I chose two, of course. Lastly, the welding of the bracelets on to my wrist. Quick and easy. From start to finish, for its welding process -- took about 10 minutes. Janina (Jewlery designer) was very meticulous and cautious. This is a fun experience to do with girlfriends, bridal showers, engagements, weddings, with your partner. It's a must do with Get Sparked Chicago.

Our beautiful daughter got married wearing my wedding dress from 28 years ago…read more Dora at Magic Alterations did an AMAZING job restoring and altering my dress. We have joined the ranks of her many admirers and highly recommend her to everyone!

I used Magic Alterations for my wedding in September and I HIGHLY recommend. I actually found her…read moreon Yelp! I had 2 dresses for my wedding due to my ceremony train being so long. Dora fit both dresses to me perfectly. I felt so secure and beautiful all day long. For my reception dress, I had a specific vision of changing the whole neckline to a straight across and shorting so I can dance. She walked me through every step and made sure I got exactly what I was looking for. I received so many compliments on her work! Her pricing is very reasonable and her turnaround time is great. Not only did I have her alter these two wedding dresses, she altered 2 more dresses for me for upcoming weddings and she did a great job. I highly recommend Dora and Magic Alterations.