This was my beautiful Mori Lee dress from Sarah's bridal. It was beautiful in every way. read more

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If you frequent Nordstrom Rack or TJMaxx this bridal store may steal your heart. You will not get a glass of champagne or people selecting gowns for you at Discount Sarah's Bridal what you will get is an amazing deal on the bridal dress of your dreams! Some of their stock is exactly the same designers and dresses as other Chicago stores. I had visited numerous bridal stores in Chicago and the surrounding area. I had gone through the bridal dress buying experience with several friends so I've encountered everything from super posh bridal salons who have strict rules about trying dresses on (I was reprimanded for trying on a veil before purchasing a dress at a high end store), rules about releasing the dress for pick up (I had a friend who bought her dress from a popular Chicago area bridal store and because of their strict bridal dress pick up policies was almost unable to get her bridal gown early because of her out of town wedding), obscene fees for alterations and steaming and the inability of the bride to peruse the inventory of the store. I visited Sarah's twice before selecting my wedding dress and tried on about 40 dresses in total. The best part was no one cared and no one rushed me. I was willing and enjoyed looking through all the racks of bridal gowns pulling out possibilities just like I enjoy finding a great Tory Burch deal when I pillage the clothes at Nordstrom Rack. Once I chose my gown the owner measured me and ordered my dress (one bit of the purchasing that I didn't catch is that if you pay off your balance on the day of dress pick up it has to be in cash). I was notified once my gown was in the store (about four months before my wedding day). I came and tried it on, but wasn't ready to get it altered yet (the alteration prices there very reasonable so I chose to do my alterations at Sarah's) because I was still trying to lose some weight before my wedding day so they let me take it with me. They let me take it home and told me to return with the dress to get it altered once I was closer to my wedding day weight. Amazing and so so nice!!! The crowning piece to all of this was my veil. I shopped around and even toyed with the idea of making my own veil because they could be so expensive. I discussed my veil desires with them and they said oh we can custom make one for you. It was great! If you want a fancy experience of trying on and buying a wedding dress you probably won't like Sarah's. If you are ok looking for dresses on your own and not being catered to, but being treated kindly and without pressure while scoring a major wedding dress deal Sarah's is the place for you. read more

Discount Sarah's Bridal - Bridal Near Me - Chicago, Illinois

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This store is a hidden gem. I found my perfect wedding dress after going to 2 other stores. Sarah is awesome, very friendly, not very hands on, but I don't like handsy people. After taxes and alterations the dress, my dream wedding dress was under $1,000, you cannot beat that price and I looked amazing, if I do say so myself, lol. The store can be over whelming, they have, what looks like a million and one dresses, but I looked on-line, found the style number, BAM, perfect wedding dress. Ample meter parking. Thank you! read more

Discount Sarah's Bridal - Beautiful bride - Bridal Near Me - Chicago, Illinois

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This shop fills a niche that needs to be filled among all of the high-end, designer bridal boutiques in downtown Chicago. It has dresses at a significantly lower cost, a huge selection in an enormous variety of colors. I came here because I wanted bridesmaid dresses in a very specific color which I was having trouble finding-- and to be fair, they had a large number of dresses which fit that bill. BUT their hours said they opened at noon on Friday. They didn't actually open until 12:05 at least. The woman who was there was really friendly and helpful, but previous reviews had it spot on in describing the level of disorganization in the store. Dresses are not organized by material, color, designer, or size... Which makes it nigh on impossible to determine which dresses come in which colors. And they tend to carry the less expensive and trendy styles-- along with styles only from last season (they didn't have anything from this fall's lines). We definitely didn't find any bridesmaid dresses that would work for my wedding here, but the woman working here did everything she could to make that a possibility. She did somehow magically know their inventory really well, which allowed me to give up on hopelessly sifting through the three overcrowded racks of dresses. One thing they absolutely do need to change, though, is that door chime. Eegads! read more

Agh! So frustrated with this place. I went wedding dress shopping in late April/early May for an August wedding in Colorado. When I found a great dress at Sarah's Bridal, I was very excited to get it at what I believed is well below market price. So I happily paid the deposit, and asked when my dress would arrive. The assistant told me they typically ship dresses at least a month prior to the wedding date (Aug 5th), and I told her since the wedding is not in Chicago, they should subtract a week from that. She said no problem, she'd let the distributor know and they'd adjust the shipping date. In mid May, I called to verify that the dress would be shipping in June/July. She said she didn't have a ship date yet, but to call back in a few weeks. So I did. June 8, June 11, June 25, July 9. Still the same response - they don't have a ship date yet, and I should keep calling back. It's the week of July 19th (2.5 weeks out) , and I'm starting to panic a bit. I call, and the owner (a gentleman) states the shipping date is now July 25th (a Sunday?). I tell him that's not acceptable, as I leave for Colorado on the 31st. He promises it only takes 4 days to arrive. I say 'but that puts arrival on Friday, and I leave on Saturday'. He claims 'no problem, you come in on Friday and we can do alterations in the same day'. Wonderful, except I have to work on Friday having saved my days off for my actual wedding (silly me!). Also, same day alterations make me a bit nervous about the quality they're providing. He then gives me the option to pay an extra $70+ to ship it overnight. After considering it over the weekend, I call on July 26 to say yes please, ship it overnight. The assistant tells me she'll call at noon with a tracking number, and confirm the dresses expected arrival date today, July 27. I wait and then call at 1pm, and the owner says he can't give me a tracking number, but the dress is arriving today he promises, '100%'. I ask why no tracking number, and his response is that UPS will put him on hold for too long and he knows the dress is coming anyway. I even volunteer to call UPS to save him the trouble (seriously) but he says no, they won't give it to me. He does promise to call when my dress gets in, thank you very much. Talk about going above and beyond for your customer. If the dress does arrive today as promised, I will faint with relief, and then run as fast as I can away from this place. While getting a good deal on a dress is great, they aren't worth the hassle. UPDATE: The dress arrived, as promised. They even took $35 off the $70 overnight charge, which was appreciated. And the dress was beautiful, as expected. Still, the hassle and stress encourages me to leave my one star rating as-is, and caution those brides who like to plan and feel secure about their purchase to shop elsewhere. Oh, and you do have to pay the final payment in cash, no check or credit cards. Not a big issue, but still leaves me feeling a bit sketchy about this place. read more

I read some of the reviews on here before I went to the shop itself, so I was bracing myself for disorganization and chiffon chaos. I thought I might be able to cheat the system, however, by planning ahead. But first, let me back up. I was on the hunt for three particular styles of bridesmaid dresses from one particular designer for my friend's wedding. I had called around a handful of bridal shops in the area and Discount Sarah's Bridal was the only one that had all three. I called in ahead of time to confirm this and let them know I was planning on coming in a couple of hours. The gentleman on the phone told me they'd locate and set them aside so I could try on all three when I arrived. However, when I got there, only one of the dresses had been found. To be fair, it was a Saturday, and there were probably about five other individuals (plus their friends) perusing the shop for dresses, and only two workers. While I didn't expect them to dote on me, I was surprised when, after trying on the one dress, I was told to just search the rest of the store, dress by dress, for the remaining two, on my own (kind of defeating the purpose of calling in ahead of time). It wouldn't have been so bad if there were any kind of system or order for how the dresses were stored and organized, such as by designer or dress style (strapless over here, one-shouldered here, V-neck over there, etc.). It was like trying to find a needle in a haystack. When I asked if I could get a little assistance in even beginning to know where to look, I was told I *was* being helped--as the only two employees were conspicuously tending to other customers. Like I said, I didn't expect to be doted on, and I wouldn't have even minded having to look on my own if 1) I hadn't gone in with the expectation that the dresses were going to be found for me in the hours between when I called and inquired about them and when I arrived, and/or 2) one of the workers would have been upfront in saying, when I arrived, the other dresses hadn't been found yet, that they were going to try to help when they could, but I may need to do some searching on my own while they were helping other people. Instead, I show up, try on one dress, then feel immediately abandoned as a customer when the woman points to an aisle of dresses and tells me to start looking. read more

Let me just preface with: I like this place. I would come here again for alterations. I came here to get a dress altered that I bought somewhere else. They gave me a fair estimate for the amount of work that needed to be done ($60- $10 cheaper than anywhere else I found). The place in general is kinda disorganized. I had to wait about 15 minutes while someone else was trying on dresses to even talk to someone. Once the worker (who turned out to be the owner) was done, she gave me undivided attention. It took about 20 minutes more for the dress to be pinned where it needed to be. They told me the dress would be done in 3 days. Sweet! They would call me. A week later they still hadn't called, but when I called the dress was ready. Okie dokie. I went in that day. Waited another 20 minutes for the owner to acknowledge me (I should have expected that...) and finally got my dress. I get the dress back and it fits like a glove! She even added in some little bra-strap-fasteners for no charge. I was very happy with the work done. Absolutely no complaints. The place is cash only. Keep that in mind when you go. They let you pay with a credit card if it's something like 2 weeks before you pick up the dress, but I didn't do that, so I had to run across the street to a bank. That was a hassle. Overall, like I said, I would come back. Not the best customer service skills, but they did a good job for what I paid. read more

When you first walk in this place, you are just completely inundated with dresses. Prom and bridesmaid dresses in the middle and wedding dresses on the outside racks. They are all lined up by size from two on up to 32. So if you are plus size, there are actually quite a few dresses to try on, which is nice. The store is VERY self serve. Pick out your own dresses and then the staff will open a room for you. I recommend bringing a bridesmaid to help lace you into the dresses. I also went on a weekday (Friday) because they do not make appointments. So while this place isn't going to win any awards for aesthetics, it gets the job done especially if you want to try on a variety of dresses in your size as opposed to just trying to visualize what a dress will look like when its stuffed into a sample size. Price wise the dresses are fairly inexpensive. All the ones I tried on were under $1000. Also, unlike a lot of salons all the dresses I tried on had tags intact. I think I am willing to go there again as I continue my quest for a wedding dress. read more

On the plus side, if you are looking for a wedding dress, this place has a good selection and they are reasonably-priced. There is also a decent selection of prom and formal dresses. On the "meh" side, you are not going to get much help getting in the dresses. While I don't mind perusing the inventory by myself, formal gowns can be tough to get into, and having someone to at least help you zip up is a good idea. Nice enough, but a tad aloof. Prices were good, though. read more

This place is great! I went to Chicago to find my wedding dress on a Girls weekend with my three future sisters. We went to one dress shop downtown the first day and I did not have the best time. I am a normal person, not a supermodel, so regularly I am a size 12. Bridal sizes are usually a size or two above what you normally wear, which while not what a bride wants to hear is not the salons fault. However when I asked where the dresses in my size are, the lady said they really didn't have a lot in my size. I tried on about 6 dress, non were very flattering or what I was looking for. I didn't have the best time to say the least. So the second day we went outside the downtown area to Sarah's Bridal, and not gonna lie, from the outside I really didn't expect much. HOWEVER, they had so many dresses to choose from and a ton in my size! I tried on about 25 dresses or so, one of my future sisters did have to help me since they didn't have staff to help try them on, but it worked out fine. You do have to look around, the dresses were pretty organized by size, but some were mixed through. But honestly what do you expect from a discount store. The owners were great and helped me out. The dress I bought needed only slight alterations which they did quick on the spot for me since I took my dress with me. They were very sweet and helpful, even gave me a sash for free with my dress. Yes you will have to do a little work to find your perfect dress but it was totally worth it. I ended up with a dress that retails at $900 and total with alterations and cab fare I paid less then $400. So worth it! Thanks! read more

We came to Sarah's Discount Bridal in search of bridesmaids dresses. Sarah's Discount Bridal was our 4th stop in our search. After trying on pretty much the same style of dress at all the previous places we decided we'd get it from here and save ourselves from having to search further. The try in process was fine. Like others have mentioned, you're pretty much on your own when it comes to searching for dresses, but because we all had an idea of the style we liked we found "the one" pretty fast. Once we decided on the style and color it was time to get measured. They took our measurements and presumably used those to order the correct sizes. I say PRESUMABLY because once it came time to go try on the dresses and get fitted for alterations my dress was a size 18 which is a good 2 sizes larger than I actually am as a 5'1 ~150lb girl. They literally had to alter a whole two sizes off of the sides, cut the cute arm detailing, take off almost 2/3 inches in length and extremely alter the straps of the dress in an attempt to make it fit but all this did was make the straps cut into my shoulders and it still doesn't fit. Not to mention, because the dress is meant for a bigger woman the chest area which had a wire corset of some sort was extremely big over my B-cup chest meaning the fabric kept folding over and I couldn't sit comfortably without it digging into my armpits because of how structured it was plus it plunged so much that non existent chest was on full display anyTime I sat down. Had they ordered the right size for me, all the would've had to do is cut the length and shorten a strap a bit but instead I got charged $50+ for alterations and left with a dress that left me uncomfortable for the entire night. All in all I paid $233 for a dress that should've fit me perfectly and instead it just left my upset all night. Don't get me wrong the dress was wonderful to start; but I wish they had cared more when it came to the sizing because they literally left me no choice but to have to pay for them to fix it to "fit" me and even then it wasn't a great solution. What sucks the most is that the dress was pretty and it was a nice simple design that could've been worn again, but because it doesn't even fit me I will NEVER wear this dress again. Also keep in mind this is MY experience and another one of the bridesmaids has her own horror story where her dress didn't even get the alterations she asked for done at all. read more

Discount Sarah's Bridal - Any time I sat down the chest part of the dress would fold out and the straps would fall plus the boning of the dress dug into my armpit. - Bridal Near Me - Chicago, Illinois

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Great experience! Owner was really helpful and went above and beyond with order; adding an under-layer to a dress because she knew it would be see through without it. Seamstress did great work - both on dress ordered at Sarah's and two other dresses that were purchased elsewhere. Would definitely go back! read more

This was probably one of the most negative experiences I've ever encountered in my life. I initially came here once with my mom first to see if the place was worth a shot. Walking in, the amount of dresses on the racks is extremely intimidating. We basically weren't even acknowledged, so after about 10 minutes of browsing on our own we walked to the back of the store where we found someone there (I think the owner). We were pressed on time as it was our last stop shop for the day, so I figured I would come back with all of my bridesmaids. Now the mess begins. When we arrived, we were told to browse around by ourselves and pick out some dresses we liked. She just stood there not really asking any questions or being helpful at all. We finally found a few beginning styles of what we would like the dresses to look like, so all she did was stick the girls in a room and walk away. There were little pin needles all over the floor of the dressing room that one of my bridesmaids almost stepped on until she saw (um how is that even safe?) Anyways, when my bridesmaids walked out and were talking about the dresses and what they liked or didn't like I had a question. (HERE IS THE PART YOU NEED TO READ) The woman finally came around and I decided to ask how the alterations would work considering one of my bridesmaids was determined to lose weight before my wedding. She even made a b***** comment prior to fetching the dresses for the girls saying "Don't worry we have a bigger size in that style to fit her too" as she was pointing out my friend. Then, when she looked at my friend when she stepped out in the dress she proceeded to ask "Well how many months pregnant is she?" asking all of us...... UMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM mind everyone reading this, my friend is A. not pregnant and B. not even close to looking like she is!!!!! Rude, disrespectful, ignorant, and just extremely messed up for a BUSINESS OWNER to assume something like that of someone who is a potential buyer in their store. WTF was she thinking!?!?!? Wait, clearly she wasn't thinking before she spoke. I felt really terrible as my bridesmaid locked the door to the fitting room and started crying. Seeing my friend cry over an extremely uncalled for insult by a woman working a business was enough to convince me to never step foot in there again. She clearly felt really STUPID and walked away and then came back trying to show us a different dress. I confronted her telling her we were going to leave and that she owed an apology. She apologized to me as I cut her off telling her NO, you need to apologize to the person who you made the remark to, that was really mean! And she said "I'm sorry" as quickly as she possibly could, NOT EVEN MEANING IT, not being genuine, just because she had to. What an ugly person. The fact that I had to confront her about apologizing just goes to show what kind of ignorant person she is. I will never go back here again. I will never recommend this place to anyone. I will never wish this type of negative experience upon even my worst enemy. I will NEVER tolerate someone treating people I care about in this type of way. I just wanted to point out that a bride shopping with her bridesmaids for dresses should be a positive, fun, exciting experience. I feel like owners of bridal shops should encourage this. The fact that she had the nerve to insult my best friend just like that PISSED me off more than anything as I walked out of there dealing with a racing heart, shocked mood, and upset friend. F that. No one should ever feel like this. If I could, I would give this place ZERO STARS!!!! This place does not deserve business because the owners behind the place or at least one of them is a cruel person. read more

I just ordered my wedding dress from this place and im giving 5 stars because in today's world there is a huge deficit of manners and customer service . They are so sweet and very knowledgable about dresses , color hues and different designers. I agree with the other reviews that you may be a little overwhelmed by all the dresses all over but it is a "discount " bridal store . read more

i Order my dress off line for my friend wedding the sent the wrong size I didn't have time to order another one I took my dress here on Thursday by Friday they work wonders I love everything they did save the day literally read more

I don't think I would ever recommend anyone to go here to buy a wedding dress; however from the looks of things, I think they would be great at getting a prom dress but I would never trust them with my wedding gown... It's disorganized and chaotic and it appears as though they have no real inventory system and that is not a good sign especially when you're buying a gown of such great importance. read more

Great experience. I don't know anything about suits and I needed one quick for a wedding 4 days away. Mohammed guided me through the options very efficiently and gave suggestions while staying open to my requests. The whole experience was super fast and simple for someone who wouldn't normally enjoy shopping experiences. If you call their phone they answer. I came in at 7:30 p.m. on Tuesday and walked out with my tux around 7:30 p.m. on Thursday. Very quick turnaround. It Looks excellent! Mohammed's guidance and recommendation were spot on! When I told him I was traveling, he even let me borrow a bag to hold the tuxedo! We also stayed open a little bit late on the Thursday for me. Very friendly service willing to meet my needs! Support a small business! read more

So nice and helpful great prices compared to other competitors in the area found a beautiful veil for my wedding within one day great customer service definitely suggest coming to Sarah read more

We were honored to be asked to be in a wedding. The tux, shoes, shirt, and the whole shebang was about $75 less than Men's Warehouse. Not only did Sarah's Bridal find the exact same tuxedo style right down to the shoes, vest and tie but the sizing recommendations were exactly right. My chickadee was also able to obtain her designer bridesmaid's dress here with significant savings over the larger chains. Alterations were spot on, professional and hassle free. Our garments were provided in beautiful shape and more importantly, without delay. For the cost conscious ladies out there, I would advise you to do your research and check out the dresses at the major bridal chains. Once you have locked in on a dress, make your way to Sarah's and you'll be able to save some nice coin. My last tidbit of unsolicited advice, fellow Yelpers, is to afford ample advance time for your tux/dress needs and to let Sarah and her team do the rest. You will not regret it. read more

Thieves! Thought we were getting a good price for bridesmaids dresses, turns out size chart is fixed to make it seem like everyone is larger than they appear, the owners then rack up on alterations if the dresses are to big once they get them back. I am so pissed off and now to top it off the order was placed a month ago, so this leaves no other choice but to stick with this fool. read more

Very dependable. When you walk in, its a bit much. Dresses crammed in every spot possible so it is hard to really see the selection. However they do have books for you to look at to get ideas. They had a XV Anos dress my daughter had wanted for $400 LESS than other dress shops. It is a bit cramped in there, but the couple were very helpful they found the exact dress my daughter wanted but from a different designer at much less of a price. They were not overbearing and pushy, were realistic with timing and great with communication. They gave a ETA of the dress and it actually came in 2 days early. PRICING CANT BE BEAT. Did get alterations done somewhere else. However they can get pretty much any dress at a reasonable price. You have to pay cash when picking up your dress. No bending on that. read more

I had a very bad experience with Sarah's Bridal and I wanted to share it. I had ordered a bridesmaid dress there for my cousin's wedding. The first time I walked in there and talked to the owner and the other lady who I think was his wife, I knew I would NEVER do business there again. They were extremely rude and unwilling to properly assist me with my order. If it wasn't for my cousin who picked this place and since I had alrady agreed that I would stand up to her wedding so I had no choice but to order the dress, however I did walk out of the store once because I told the guy that I won't do businees with rude people like him who don't appreciate customers. I called my cousin and told her about it and she asked me to please go back and just work with the guy and I didn't want to cause any trouble for my cousin. Anyway, when I went in the first time to see the dress and try it on and put down the deposit I was told that he had sold all the dresses that he had in the store and he didn't have anything for me to try on. He said he will take my measurements and order the dress based on that. His wife measured me and put down size 12 on the order form, I laughed when I saw it because I am normally a size 4. I understand that some designers have different measurements and the sizes may vary but not that much. So I explained to them that I think this size it going to be too large and the owner got offended that he is in business for 20 years and I am questioning him! And ofcourse he didn't have a dress for me to try on! He refused to change the size and insisted that I need a size 12. I told him fine but I will not put down a non-refundable deposit for a dress that I think is going to be too big. He said that if I don't like it I can go elsewhere. This is the point that I have walked out of the store but after talking to my cousin who didn't want to look for new dresses becasue other bridesmaids have already ordered, I went back and ordered the dress. Ofcourse the deposit is non refundable and I had to put down $100 in cash. I couldn't put down anything smaller. Ofcourse when I went to pick up the dress and tried it on, the dress litterally fell down to my ankles, it was that big. I came out of the fitting room and showed it to the owner and the lady and they just smiled and said that they will fix it for $59.95! I got so mad because I already paid $180 for the dress. Since I didn't want to worry my cousin before her wedding, I paid and I took the dress and had it altered somewhere else. I vowed never to do business there again! I reported them to the Better Business Bureau and they haven't responded so it is on their record. Trying to make additional money on the alterations this way is just wrong! Please beware if you go there! read more

As far as selection goes they have many different styles and options. I did also have trouble with getting my dress on the set date as some other people have complained about but I wasn't in a huge rush so it turned out ok. Still bad service though. I did get the dress fitted there, my wedding dress that is. It was awful, the woman was very rude and judgmental, at one point she told me my dress had too much cleavage and she acted like she was doing me a favor by doing a service that I was paying for. At one point she tugged on the dress so hard I almost fell over. The fitting was so unpleasant and on top of that, they did not steam the dress how it is suppose to be steamed and I had to go get it re-steamed before my wedding. Bottom line, lots of styles and options to choose from but do not expect good service. The dress will probably come a week late and DO NOT get it fitted there. read more

I went into this store and Sara was a great help! She was very nice and made shopping for my dress very pleasant. She has a ton of really nice dresses at amazing prices. My only complaint is the store is a little overwhelming because of so many dresses and they are not in order. But there is plenty to choose from. read more

I had a very positive experience at Sarah's Bridal shopping shopping for my wedding dress this year. I did not want to spend a lot of money on a dress I will wear only twice in my life (one wedding in each country). I also did not want a dress that was too pompous. I wanted something simple and classy that would hide body imperfections. I was a minimalist bride, I did not want to spend too much time and energy on the dress. My friend, a wedding planner, recommended this place. We went together (it is a good idea to bring a good friend along). I only put money in the street meter for 45 minutes. I did not want to spend too much time on dress shopping after thorough online research (including China-based websites). As others described, the place is not fancy as the bridal salons we see on TV shows. This means Sarah's Bridal will not transfer overhead costs to clients. If you are looking for the fancy "experience", don't go there. I tried on 6 dresses. None of them worked, I was not convinced. I only had 15 minutes left on the meter, when Sarah (the owner) gave me a huge catalog to search for a dress. I was desolated, it would take me forever to find a dress among 1000 pages! Sarah pointed to one page, with a simple but elegant A-line dress that was $400. "This dress will fit your body and style. I think this is what you are looking for", said Sarah. It looked perfect! Simple and classy. She took my measures and ordered the dress from the catalog. About three months later I went for a fitting. The dress was too big. She'd ordered a size 14 when I am between 8 and 10. Reading several bridal websites and even a book on wedding planning, I learned this is standard in the industry: they would rather order a dress that is too large than a dress that is too small (it would be way more expensive --maybe impossible--to fit a dress that is too small). I lost some weight between the original visit and the first fitting. I thought the price of alteration was steep at $120. I recommend Sarah to tell brides of the price of alterations when ordering, as few brides would know this and it can become an issue for people on tight budgets. I later learned this price is considered standard, although my wedding planner friend was also shocked. At my second fitting, the dress was perfect. About three days before the wedding, I called Sarah to ready the dress (steam it) and I picked it up without any problem a couple of hours later. I ordered the veil from e-bay as it was less than half the store price ($50 versus $120 and up). The e-bay veil came from China. In the end, my dress was beautiful! It was a perfect fit and I received many compliments. I also felt comfortable in it, although it was strapless which had made me nervous (I learned these dresses are engineered to stay put -- and they do!). I have seen some unofficial pictures and the dress does make me look beautiful. Working with Sarah and her alterations' staff (I think her name was Aurea, a very calm and efficient woman), was easy and pleasant. I recommend their business. I was also proud of working with an immigrant woman who owns and built her business, and loves her work. read more

This place was wonderful! Reasonable price, quick and friendly service, and never tried to sell me anything extra. I went to Sarah's for a bridesmaid dress. I literally spent 10 min trying on the sample dress and ordering and about 15 min to try on and purchase when picking up. I even saw another girl trying on a dress and they told her the alterations would only take a few minutes and they'd do it on the spot. So convenient! read more

Last year I ordered 4 bridesmaids dresses with only 6 weeks out til the wedding and all arrived as promised and was the best price around. Alterations fit perfect and at a reasonable price w/in a couple days. Also had another bridesmaid dress altered here and it was fine, just need to call ahead to make sure when it was ready. Not the best place to go w/ the entire wedding party b/c it's fairly small and a little chaotic inside, but if you know what you want already, this is the place to go! read more

My wedding was on August 16th and 2 days before the wedding, I had no dress until I walked into Sarah's Bridal. Not only were there so many beautiful dresses to choose from, the customer service was Excellent! They cared about my situation and assured me that I would find a dress within my budget. They were patient, kind and understanding and the owner even came out to help me. It felt like I was among family! They were right, I found the most beautiful dress that fit my body perfectly and required NO Alterations! But, it was so nice to see that they have a seam tress on site just in case. It was a wonderful experience and I would recommend this Bridal shop to all Brides, especially those who are seeking a special touch from a shop that cares and caters to the stressed out Bride. Thank you Sarah's Bridal, because of you I had the most beautiful Gown that amazed my new husband! He started crying telling me that I was beautiful! read more

Everybody told me it was crunch time to get my dress for my sons wedding.The trouble was I am a size 28 and no dresses to try on.Except for dresses that cost $400 to 500. Can't afford that. So I found Sarahs on line and went there. I wanted a dress made hopefully around $200. She said we start at $300. O.k. She discourage me from getting a dress made so i felt that I had to pick something out. So I did. Sight unseen & didn't get to try it on, Anxious is not the word . So next time I went for the fitting I was waiting my turn and a girl there said how wonderful they are they made me a dress in one day from a picture. I was angry.. Unfortunately I didn't say anything . ( by the way the dress looked awful on me. ) Oh we fix it nice for you. o.k. . Anxious again. Went back the dress looked better but not great..Still angry, kept thinking about getting a dress made in one day. Told Sarah I wasn't happy and wanted a dress made. She said what are we going to do with the dress............................. She had me come in again and try on the dress and fit some more. So I sucked it up which I shouldn't have. Called again and asked for a shall and she said we ordered a shall. O.K. don't have to worry about that. When I was to pick up the dress I found out that I had to pay for the shall and fitting fees. Which she told me my total was on the receipt. I was not happy I totaled my purchase and it was $400 . I said to her I spent $400 you could have made me a dress. I'm not happy. I wore the dress and felt like a misfit. I have learned a lesson. Don't shop here !!!!!!!!!!!!!!!!!!! read more

I called to set an appt with this shop because I saw that they had the dress I had fallen in love with on Pinterest. They were pretty rude. They didn't have a sample of the dress that I wanted but I could order it through them. I asked for the designer so that I can look it up. He refused to tell me the designer and said that the dress was made EXCLUSIVELY for them and that nobody else had it!!! This is a little neighborhood store so that was hard to believe! While on the phone with him, I looked up the dress and found that several other stores had it as well. When I mentioned this to him, he became offended that I checked. And the next thing you know, he's telling me that they actually don't take appointments! The interaction reminded me of a shady used car dealer. I knew that this was NOT the type of experience I wanted to deal with when shopping for my wedding dress- an experience that should be a joyful one! read more