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    Martellen's Bridal

    4.3 (83 reviews)
    ModerateBridal
    Open 12:00 pm - 8:00 PM

    Martellen's Bridal Photos

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    Married by Martellen's!
    Liz J.

    I visited Martellen's yesterday to find my wedding dress and I was pretty nervous. It was the 4th store I had been to and my last appointment didn't go so well. I knew I liked a few different styles and I've had trouble finding "the dress." I'd almost given up and I worried that it was me that was the problem, and I wouldn't have that "moment" when I just knew. I arrived for my appointment with my mom, sister, and niece. We were placed in a small area with mirrors and seats. The store itself was very open and airy. The owner, Mary Ellen, was very nice and we visited with her for a few minutes. There was one specific dress I was looking for but unfortunately, they no longer had the dress. When I originally called looking for dresses in March, I had made my appointment for April. Because of Covid, that appointment was pushed to May, and then again to June. They were very apologetic, but I understood completely. My attendant was Melissa, and she was great! I had a "dress guide" with specific styles/dresses I liked and what I wasn't looking for. I showed Melissa some of my favorites and described what I was looking for. I let her know there were two styles I really liked and I wasn't sure what I wanted to go with. So, we walked around the store as she pulled similar dresses. Although there were a few I said no to right away, Melissa definitely got the look I was going for. As we searched, there were a few I saw that I really liked, but they were over budget or a different style. Melissa would let me know that instead of pulling them anyway, which I appreciated! I felt very comfortable while I was there and I had my fingers crossed I would find the one. Toward the end of my appointment, I had 3-4 favorites that I tried on again. As I put the first one on, I knew it was the one. My eyes started watering a bit and I walked out saying, "I think this is the one!" My family was excited and they loved the dress as well. Just to be sure, I tried on the other favorites again. My dress was very similar to another one, but the third was pretty different. I wasn't worried about making the right decision at all. I knew my dress was the one. I put it on for a third time and we looked at some veils and different headpieces. Then, Melissa asked if I said yes to the dress, which of course I did! My dress was under budget (yay!) and I put 60% down. It should be here in about 6 months, which is pretty standard. Overall, my experience at Martellen's was absolutely amazing. After the last appointment I had, I was afraid I was too picky or indecisive. But after working with Melissa and finding my dress, I'm so happy. Thank you Melissa and Mary Ellen! I felt like a bride and I'm so excited to get married next year! I can't stop looking at the pictures of my dress. It's going to be so hard to keep this dress a secret :)

    Veronica A.

    Martellen's was recommended to me by a good friend/coworker. I had not gone to any other bridal shops before and definitely didn't have to after my experience here. Karen was my stylist and helped me find my perfect dress. I couldn't be happier and highly recommend if you're looking to say yes to the dress! :)

    Yessica L.

    I fell in love with a dress from Martellan's and it also happened to be the very first shop I visited. They were so welcoming and did not pressure me into buying that day- which I felt like other shops did. I worked with Karen and she was so kind and patient. She recommended that I try on a style that I had no intention of going with and it was the ONE! They were affordable, flexible with appointments and they made sure that my dress was absolutely perfect when it came to alterations. I highly recommend checking out this boutique for your bridal needs!

    I chose Pronovias' Druida gown at Martellen's.
    Katie F.

    I can't say enough about how special Martellen's owner and staff made my shopping and alterations experience. The store is a must-visit for brides shopping in the Chicago suburbs. As an out-of-state bride, I made appointments at three stores shortly after Christmas with my mom and other family members. Martellen's was the last stop that day, but I had a feeling it would be my favorite. The store is cozy, so be aware of that if you have a large group. Bonnie took me to choose gowns in the back room, which was great. But (thankfully) she pulled what wound up being my dress. I didn't feel pressure at all from Bonnie that day, but knew it was the one and another consultant helped take my measurements and placed my order that day. Since I lived out of state, store owner Mary Ellen worked with my mom to pull several veils to try on at my first dress fitting. They all worked with the dress, and I had no problem picking a fingertip veil with lace detail. It was just as affordable as the online options I had considered. I had two fittings with Violet in the store's alterations department. She created a beautiful bustle for the long, lace-edged train. It was complicated and took time to do on the wedding day, but the bustle stayed secure for hours of dancing at the reception. She also took in the strapless dress under my arms to make it fit perfectly.

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    2 years ago

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    Mary Ellen F.

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    Page 1 of 3

    Ask the Community - Martellen's Bridal

    Review Highlights - Martellen's Bridal

    I did find my dress that day and it actually ended up being the dress she and Mary Ellen suggested I try on.

    Mentioned in 21 reviews

    Read more highlights

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    4.5(91 reviews)
    8.6 mi
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    Consider a different shop when looking for a wedding dress. After bringing my dress home from the…read moreshop I noticed multiple blood stains on different layers in different spots of the entire dress. When I called to express my concern, I was told they "inspected every layer" and it wasn't like that when it was in their possession. However, some of the blood is on the back side of lace appliques, and the layer of fabric between my body and the appliqué is not bloody, which leads me to believe it was stained during the making of it. Instead of apologizing, offering to pay for dry cleaning, etc., I was instantly blamed for something that I did not do. Moreover, I had an issue of ordering a lined gown and paying for a lined gown, but receiving an unlined gown. The store so graciously refunded the difference between unlined and lined versions, but the refunded amount doesn't cover alterations to make it lined. I loved the entire process of buying a gown from here, but am horribly dissatisfied and disappointed with their professionalism and overall attitude.

    I used Bridal Boutique of Naperville and loved it! I was not rushed. I found the perfect dress…read more They were helpful. I had a COVID timed wedding. They let me come back and get alterations a year later for free!

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    Wedding Design Studio By 1440 Event Design - Tried it just to take it off the list. Good for someone else, not for me!

    Tried it just to take it off the list. Good for someone else, not for me!

    Wedding Design Studio By 1440 Event Design - Loved this dress, hated the weird flower decal.

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    Loved this dress, hated the weird flower decal.

    Bella Bianca Bridal Couture

    Bella Bianca Bridal Couture

    4.3(213 reviews)
    13.0 mi
    $$$

    My family and I thoroughly enjoyed our visit to the Chicago store and Katie was so awesome! I ended…read moreup finding the dress and I can't stop thinking about it!

    I strongly recommend NOT doing business here…read more 1. High-pressure sales tactics They pressure brides to purchase the dress by offering short-term discounts and telling them that if they walk out, they will lose the special price. Young brides are especially vulnerable to this kind of pressure. My husband eventually stepped in and said, "You offered us that price, so please honor it." 2. Cold and intimidating sales staff The sales staff were cold, unhelpful, and, in my experience, came across as intimidating rather than supportive. Wedding dress shopping should be an exciting experience, not one where a bride feels bullied into making a decision. 3. Extremely high prices The prices are extremely high compared with other places. We bought a dress for my other daughter elsewhere, and the veil was included for free. 4. Alterations were expensive and a disaster The alterations were not only overpriced, but the results were extremely disappointing. For something as important as a wedding dress, I expected much better workmanship and service. Weddings are already stressful enough. Unfortunately, the moment some businesses hear the word "wedding," the prices seem to go up dramatically. My advice: Shop around. There are plenty of less pretentious places where you can find beautiful wedding dresses for a fraction of the price. You can save thousands of dollars and spend that money on something much more enjoyable--like a massage, a wonderful dinner, and, most importantly, avoiding the headache.

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    Bri'Zan Couture - Photo Credit: Lauren Klusman Photography

    Bri'Zan Couture

    3.1(75 reviews)
    10.8 mi
    $$$

    Last weekend, I came into the Chicagoland area from Denver to do some wedding dress shopping with…read moremy family and Bri'Zan was my first stop. My party was large - sister, mom, my future mother and sister in-law, aunt and grandma. Bri'Zan and Alice did a great job of taking care of my whole party and myself. Everyone had a comfortable seat and my dressing room was spacious. I loved that we started the appointment by going through the racks and picking out dresses that we were drawn to. We got in and out of dresses quickly and Alice listened intently to what I was and was not looking for. In order to help me visualize the dresses in different lights, she even turned down the lights for me so I could see what it would look like as the sun set at our mountain venue. Talk about dedication! At the end of the appointment, I was torn between two very different styles of dresses and expressed that I had another appointment that I wanted to go to the next day while I was in town. Ultimately, I ended up finding my dress at a different place but I really did love my experience at Bri'Zan and would've happily purchased my dress there if we had found "the one" during my appointment. Thanks Bri'Zan - we will definitely keep you in mind for MOB/MOG dresses as we move forward with wedding planning!

    I thought this place was legit as I knew they carried a few designers I liked and thought the cost…read moreof the appointment would be worth an exclusive & intentional experience- wrong When I walked in (wearing a white mini dress- very obviously a bride) I was completely ignored for 20 minutes. I stood at the register waiting to be greeted while numerous employees (including the owner) walked past. It was only my group & another group so they were not busy. When I finally got helped we were told to pull what I wanted to try on so my MOH became the worker instead of them. My sales associate was completely unhelpful, disinterested & awkward compared to the other associate (who we are basically on top of because the place is super small). The dresses are all dirty & makeup stained, you cannot take photos & they upcharge all of the gowns compared to the other store I went to. I would never recommend the vibe or service here to anyone.

    Photos
    Bri'Zan Couture - Photo Credit: Lauren Klusman Photography

    Photo Credit: Lauren Klusman Photography

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    Photo Credit: Lauren Klusman Photography

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    Photo Credit: Lauren Klusman Photography

    Glamour Closet

    Glamour Closet

    4.4(355 reviews)
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    we had an excellent experience at Glamour Closet. I had no expectations (or plans of leaving with a…read moredress) when we arrived but my goodness did you exceed them all!!! From the vibes walking in to the simplicity of the process, organization of the store to customer service, pricing to expertise, I truly couldn't have asked for anything more! Thank you to Krystina for putting up with my mom, my sister, and myself as we played dress up and ultimately made our way to THE one. The countdown is on to 03/12/2027! we don't have many vendors but I will be telling everyone I know that Glamor Closet is worth the trip to Chicago. the total cost of my dress with shipping was $1515 and she needs next to no alterations!!!

    Service is not kind here. From the moment we walked up my family and I were given attitude. I was…read moreso excited to come here and that quickly changed. It just didn't feel like an inviting environment. Also, website says "full service" bridal shop but in no way is this one. They don't help You get in the dress or give any suggestions? Couldn't find my "stylist" the whole time I was there. P you pick all the dresses yourself which I get but truly so odd. the dresses themselves feel outdated and expensive for what they are. Their overall quality doesn't feel good but you can tell it's really off the rack. Lot of rips, missing hardware, armpit stains, and makeup. I found a beautiful dress (for a better price and beans new) and had an incredible at Jenny yoo. Can't recommend other places enough

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    Martellen's Bridal - bridal - Updated September 2026

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