We were doing a move out clean and they came in they really had a team to deep clean the whole…read morehouse but most of all the problem areas like the fridge and oven. Great communication and the price was right for the deep cleaning that was needed. We will be referring them to other for sure in the future.

Needed a cleaner for a move out. The landlord required the place to be cleaned professionally so we…read morereached out for professional cleaning services. Wayland gave us a quote and said the cleaning "usually takes 3-4 hours depending how dirty the place is". Noted. When they arrived I told them we had done a lot of the cleaning already. I showed him him we had already cleaned the floors, the bedrooms, and the bathroom. We mostly needed the windows clean, the oven clean, and some small details here and there, but otherwise everything was already looking pristine. They did what they said they were going to do and give them credit for that. They also finished the job in less than 2 hours and said they'll send us the bill. I referenced his initial quote and politely asked if there were any discounts available off the price since we had done a lot of the cleaning ourselves and it took them a lot less the the quoted 3-4 hours. I give you a direct response: "I ended up bringing 4 total guys to the job! That's why it finished a little faster as well!! Originally 2" I never asked him to show up with extra people, but kind of implies he would have charged me more if it had taken the full 3-4 hours with this crew. Whatever bro. Like I said, they did what they said they would do so I give them credit for that and I paid them the amount they quoted but simply put I have no intent to use their services again. Moral of the story: If you need a cleaning for move don't waste a second of your time doing any cleaning yourself if you plan on using this service.

Poor service. All promises and when they show up, they are late with excuses and work was not even…read morehalf decent. They expect full payment and NO Receipt. We are told check is to be made out to someone else and not the company. When we ask for them to return, excuse, excuse, excuse.

I hired these "professional cleaners " to do a move out clean. I explained to them my extenuating…read morecircumstances and they agreed to help me. One of their employees was sent to my apartment to give me an estimate. He told his employer that he could handle the job himself. They showed up around 9:00am on the day of the job with nothing prepared. The wet vac they brought had filthy water and dog hair in it. The filter looked like it had not been cleaned in years. They were at the apartment from 9:00 am to 3:30 pm and wanted $800 to make the apartment move out ready. One of the employees left and came back hours later. He also complained while he was supposed to be "working". They did not complete the job and made an excuse to leave early. The apartment was NOT move out ready when they left and I had to pay someone else to help me complete the job. They charged me $800 for an incomplete job. I paid them $600 and I will not pay them anymore. I would not recommend this company. They are not professional and they price gouge.

Very professional company…read more I accidentally set up a meeting for a quote and totally forgot about it until the owner called when he was outside of my house. He had every right to be upset and not want to clean my property. However, he remained so pleasant and professional. I also had to move my cleaning dates around and he was able to accommodate that for me. On the day of the cleaning I wasn't expecting much because the red dirt at our home is a huge challenge in itself. But to my surprise they were able to make the place look cleaner than I've ever seen it before. Thank you for your hard work.

These guys are not even halfway done with their job, and I'm already so satisfied with what i'm…read moreseeing. Very hard working people, polite, and makes sure they don't miss a spot--not even a strand of hair. The price is very reasonable as well. I recommend these guys 100/10 for professional cleaning.

I initially hired JM cleaning service for a move-in deep cleaning. I was so impressed by their…read moreservices that I've since hired them for a monthly cleaning service. They are fast and reliable and Marissa always accommodates my busy schedule. Five-stars!!!

My tenants hired JM for a cleaning last year. The carpet was a mess and I was told by JM that they…read moreshampooed the carpet and there were stains that could not be taken out. I rented a rug doctor from Home Depot and bought some forex. The carpeting looks brand new after about 2 hours of work. They either lied to me/my former tenants and didn't actually clean the carpet, or they did clean the carpet and did a terrible job doing it. Other than that, the apartment seemed clean.

My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.

First of all, do not hire this company. They are not prompt, and may not even show up like they did…read morewith me. I had a time slot, confirmed by the owner, Brad Young for a Sunday morning at 9. I waited and waited.....so about 9:30 I text the owner and after back and forth texts, two workers showed up about 1 p.m. Four hours after the schedule start time. They did an okay work, but nothing spectacular. Forgot to do several places so they returned the next day. What I was concerned about it the array of canned goods that went missing. I recall them asking me if I'd like them to throw it out, I also said to leave it on the side. When I checked my cupboards later on, a lot of food was missing. After further checking so was my gate remote. I do not know if they planned on coming back later to rob my place but at great expense I had the codes redone. They also dumped, I mean dumped a whole lot of stuff that they didn't put away on the counter so it was not usable. Terrible. They came next day and tried to remedy the situation, too late. Arguing with the Boss did no good, so we settled on a refund of $100.00 to me. I would not hire this company at all nor trust them alone in my home. I am now getting texts from the owner threatening to sue me for slander. This guy Brad is a bit too much if you write a bad review on his company. I've had about 7 texts in the last few minutes and two phone calls. If you hire them be prepared to deal with the wrath of his anger in the aftermath. I am not sabotaging the company nor trying to, I am simply stating my opinion of what transpired. Both of the items mentioned in their response was done on the second day so the matter that she references is MOOT. I understand that they are upset but so am I, numerous texts after this review was posted and two phone calls.

No, not at all, Nope!!! Don't hire them. Crappy service even worst customer service…read more On May 23rd After EIGHT hours...eight hours guys....and amount I won't even mention here on Yelp, my home was left still not clean. I emailed the person in charge Brad- with pictures, he called me right away- saying how upset he was as this was the second complaint within two weeks of the people who "cleaned" my home. He offered to have someone come within 2 hours and a partial refund and he would give me a call after he spoke to someone that could come out....2 hours go by...nothing no phone call or anything. So I ended up cleaning myself. I emailed he said he would call me back. NOTHING so, a few days go by, I email again- he says send address for partial refund-I did. Still nothing. Emailed 2 more times asking for receipt of service and refund and get an email back saying I'm threatening them?!?! It is now June 10th How long does it take to mail something in Hawaii FROM Hawaii. It's been 2 weeks! Take care of your customers and send me my refund.

I made an appointment for a move out cleaning on a Friday at 4pm. They said it would take up to 3…read moreto 4 hours. I was waiting at my empty apartment and recieved a call to reschedule to 7pm. I show up at my apartment at 7pm and the Anna, the cleaning lady does not come until 7:45pm. Company was testing my patience but stuff happens so I was trying to be as understanding as possible. Anna finished her cleaning around 11:30pm. I felt bad that she had to work so late, but remembered it was not my fault that she had to reschedule and on top of that come late. She claimed she was finished and I took her word for it, which I horribly regret. I had my move out inspection the next day. Anna did not bother to clean the exterior of the fridge, any of the windows or screens, missed alot of spots inside the oven, missed alot of spots in the cabinets, missed alot of spots on the floor, etc. It was embarrassing doing the move out inspection with my landlord. I paid Anna and her cleaning company $200 for a move out cleaning. I was charged by my landlord $380. I paid $580 total. I expect the $200 full refund from this company.

I needed a good move-out cleaners and requested quotes from several. Based on Yelp reviews, I chose…read moreAll Things for my cleaning. Everything started out great with response, appointment time and flexible schedule to accommodate last minute time change. The follow up is also very thorough and text msgs are very reassuring. The problem was the cleaner did not use quality cleaning products and missed kitchen areas, etc... Unfortunately, I had to run and pick up my husband from the VA, otherwise I would've brought the areas of concern. When the property Mgmt person came over, he noticed that it didn't appear cleaned. I mentioned that I had hired a company to do the move out but is going to charge me another cleaning fee. I will be sending fotos to indicate problem areas. Very disappointed and dissatisfied.

Hired cleaners based on a recommendation and they were able to come out and do the work quickly,…read morewhich was an absolute plus. Personality wise the owner is very positive and confident, and you feel like you can trust him to do a good job. Like others have noted, though, it's not the best cleaning you could pay for. He tends to go for 'hot spots,' areas you might think need some extra work, but leaves the rest of the spots relatively untouched. For example: sinks scrubbed clean but counters left with grime and dust all over them. The carpet cleaning was fine but nothing special. Like the regular cleaning it's superficial and not very thorough (corners where carpet meets the baseboards don't get cleaned well). Found the price to be reasonable for what was done, so I didn't feel taken advantage of. If you're looking for a quick clean that will probably pass your rental inspection they're fine. But if you're looking to actually live in the place being cleaned, maybe look elsewhere.

Tai was amazing. He was extremely responsive and accommodating. The sofa and area rug look…read morefantastic. I intend to use him anytime the rugs needs cleaning. Thanks Tai for everything Ken