Really great company they did an amazing job and they did everything really fast . I really…read morerecommend them.

Id question the integrity of this business before pursuing work with them…read more.. I recently had to report my landlord to public health due to a carpet that's been in place adjacent to the shower for over 20 years, and has been repeatedly reported, has recently become more of an issue for us as tenants due to a present mildew smell. After Rainbow inspected and in fact found mold in the bathroom, the report stated the mold in question was caused from "negligence". When I called to question how the report concluded tenant negligence, they transferred me to "Parm" he then informed me that I supposedly told him there was an ongoing leak that's been reported several times. When I in fact told him the concern for moisture and mold had been reported several times and we also wanted to report while vendors were here - that we were concerned about a new faucet leak that had just started, specifically dripping down from the faucet. So simply, miscommunication. Simple. When questioning the miscommunication he was not at all friendly, or professional. He was very aggressive. Also, when you call in they do state that all calls are recorded - when I asked if he could potentially pull up the recording to confirm I said anything of the sort, he said we do not record our calls. Go figure. The most interesting thing is, both him and another Manager that I had met face to face, (Erik) had totally different outlooks on the situation. Especially knowing the carpet had been in place adjacent to the shower, for decades. It makes me question the integrity of this business as a whole and wonder if this business is running honestly. Also one other thing to add, I was solicited by one of the workers the day of remediation, to check out his car detailing business. This is also super unprofessional and made me really uncomfortable.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Look no where else for your needs. Randy and his team were SO professional and made a stressful…read moretime feel like a breeze. They work hand in hand with insurance and make the process so simple. We had water damaged in our master bedroom leading into our garage underneath, Randy and his crew were responsive, attentive, and well informed. I would put my trust into Randy for any of your needs of the like, not only did they do the job right, he made our family feel so comfortable with the job and having it done right the first time. I can honestly say I haven't had such great customer service in a long time and I'm very glad it was recently with SERVPRO of Tracy! I'm hoping I don't need his services in bad times - but if I ever had a choice I would choose Randy and his team with no hesitation if ever in a situation that needed them.

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

I originally called Roto-Rooter for a clogged sewer line. The initial technician was fast and…read moreeffective at clearing the clog, but the follow-up was concerning. After a camera inspection, the tech and his supervisor claimed my entire line was 1970s-vintage Orangeburg pipe and quoted me five figures for a full replacement. Following a second opinion from the City of Modesto, I discovered the pipe was actually ABS from start to finish--no replacement needed. I was understandably upset and reached out to management. The Branch Manager, Devin, called me back. He was professional, genuinely surprised by the discrepancy, and took full accountability to make things right financially. Devin is the only reason this is a 4-star review instead of a 1-star scathing one. If you have issues, ask for management--DEVIN IS A CLASS ACT!

Way overpriced. They came on a weekend and explained an additional cost, which was expected. By the…read moretime they got here, the clog seemed to have cleared itself. Technician still snaked the drain and believed, based on the "muck" that came back ln the snake, that we needed to do a jet clean and then a scope to figure out the issue. He quoted us $2150 for this - agreeing to deduct the amount we paid for him to snake the drain (that didn't even need to be done since the clog had cleared - which cost $395 plus the weekend fee of $79!). The next day, the city came out and scoped our line for free! And the next day, we had someone else out who inspected our line and cleared some roots for less than rotorooter's initial service cost! We also got rates from other plumbers to jet wash and scope the line, and they were a quarter of the price of rotorooter. Would never use this company again.

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

This review is specifically for their remediation work as we used a different GC for the…read morereconstruction work. A 60 foot tree fell on our house NYE and the insurance company sent Paul Davis Restoration. I had low expectations for a franchise operation connected with insurance, but they were ABSOLUTELY WONDERFUL from start to finish. Nicole managed our claim and is kind, super responsive, and does a great job following up. Nate and Bobby are hard working, polite, cheerful young men who always wear shoe covers inside. After the initial demo, they returned and spent hours in the dark and rain at the start of another storm disconnecting the remains of our demolished pergola from the house so it wouldn't catch wind and rip off our living room wall. The insurance company's reconstruction estimates were ridiculously low, and with the owner Joseph's help, it went up by $45k (to where it should have been to begin with). The insurance company was a nightmare, and in the chaos and overwhelm, the staff at this Paul Davis truly sustained us. They are based out of Stockton, but cover the Sacramento Valley and into the Bay Area as well.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

House flooded and Belfor was the best. Simone, Fabian and his crew are great. Very professional and…read morepolite . They are very thorough. Very helpful with questions. If ever needed I would definately use them again. They made a very stressful time have an excellent outcome.

The contractors are top notch quality work. Was a delay with upgrades between insurance, city…read moreinspectors and contractors. Being fire damaged was not sure how the total system works between everyone. All in all very pleased with the outcome. The employees at Belfor were great to work with.

Extremely expensive they did come after dark to tarp part of my garage with my tarp 750 dollarsread more

From the owner: We respect your time so we are a business that is on time every time and we accept all insurance…read morecompanies

Hue was flexible, on time and most of all professional! He inspected and treated the mold! Will use…read morehim again !

Hieu is a very nice guy to talk to, he showed up on time and explained to me that what he is going…read moreto do in detail. The price quote he gave me is very reasonable too. I would hire him again in the future.

Chase and his team are top shelf…read more professional from beginning to end. great communication and knowledge about his work. most importantly for me kind and respectful in my home. clean cut, honest, to the point. arrived early and did a proper job. i would recommend this company without hesitation.

Great carpet cleaning service! They cleaned 3 rooms and did an amazing job. The carpets look fresh…read moreand spotless, pricing was very reasonable, and the whole process was quick and easy. Very happy with the results and would definitely recommend!