Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

***UPDATE as of 7/13/26 10 DAYS+ $0 has been received from this company. I thought I would update…read moremy review due to company's response on this post. The company has since came out to fix part of the damage that they caused. We have since worked with another vendor through our home insurance to find that actual leak which was within the shower. The water damage cause has been shown to us and proved through reading with a meter and pictures have been provided where the water is leaking down along our tub out to the specific area of the carpet in our room. It is further confirmed that rainbow restoration immediately assumed the leak was in the wall adjacent to the Carpet. That is when they hammered into the 2 x 4 to check for moisture and punctured that pipe. The water continued to leak after they fixed the damage they caused which led us to finding the actual leak through a very thorough assessment by another company. I will not be changing my review. Unfortunately, through the very poor assessment and not checking that the leak had resolved. We had to move forward with having our Carpet and baseboards fully replaced only to find out that they had only fixed a leak that they created and not the source of the moisture. The source of the moisture runs from the shower throughout the enclosure down the tub line directly to the spot that they took out a chunk of my wall, where we also had to have drywall repaired. Please consider this company and standby during visits to the home. The tech that assisted us was of great integrity and very apologetic for this mistake. It was the management who tried to blame us and say they must have punctured a very rare part of the pipe and made a previous issue larger. We have since proven that to be a lie. *** we also never asked for reimbursement for mold, remediation or anything like that. We asked for reimbursement for displacing our family during Father's Day weekend due to negligence. We did not have a leak issue where we had to move out of the home and shut off the water prior to being serviced by your company. We are actually still dealing with the issue and the leak and the water does not need to be shut off we just do not need to run that shower to stop the water from running. We asked the company to make things right. We ask them to pay for the cost of displacing our family for multiple days into a hotel, the cost of repairing the drywall that they damaged and the pipe that they damaged. We had no issues addressing a moisture situation that was not caused by their company. Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out appearing to attempt to rectify only to not respond for another night. Please reach out to me if you're in management in Rainbow Restoration and are not Param. I would note the tech that came out was honest, kind, and accepting full responsibility. Erik also came and was very helpful and understood the tech made an error. During Param's conversation on the phone with me he admitted this is rare and he should've went into a 2x4. Our homeowners insurance sent out a plumber to review who said the fracture on the pipe was not companies response on this post to wear in tear but deliberate puncture by force. Everyone is in agreement the tech made a mistake. However, Param is unwilling to accept this is a separate issue from the preexisting issue we called about. The house was not unlivable and we were not displaced prior to working with Rainbow Restoration. The plumber Param sent to my house stated he couldn't find another leak so the tech "probably" punctured the same exact (rare) pipe in the same exact spot there was a leak cause water to spew out and create an emergency situation. We are only seeking for the company to rectify the new problem they have created so our family can move back into our home.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Servpro's team was a joy to work with. Excellent communication at every stage, and great at…read morecollaborating with our insurance adjuster on coverage before beginning each stage of the project. For the first stage of the project, which was an emergency flood in our garage, they arrived at lightning speed and got things under control immediately. Outstanding work and customer service.

I'm so grateful for the amazing service we received. Dealing with water damage is overwhelming, but…read moretheir team made everything so much easier. They were kind, responsive, and truly cared about helping us get our home back to normal. They kept us informed the whole time and went above and beyond to make sure everything was done properly. Thank you for your excellent work!

Tavi and Sebastian did an amazing job with a water damage problem that we had. If I were able I…read morewould give them a raise! They are very talented and care about their work! Great value for the job that they did! This company is blessed having these two young men working for them.

Very disappointed. My husband and I wasted our entire Saturday. Our plumbing issue was supposed to…read morebe addressed this morning after we verbally accepted the quote and service with a technician the prior day. We were told a technician would be arriving to fix our plumbing issues between 8 to 10:30 am this morning. Guess what? No one showed up and there was no updates--unprofessional. I still gave them a chance by calling them to ask if they were still coming and waiting. At about 2 pm today a technician did arrive and then he said he'd have to go buy supplies--which is weird because why wasn't there shared notes between technicians regarding what was needed for the job--highly inefficient. So the technician left to the store after never actually working on our issue and never came back. We then got a call saying that they'd need to reschedule to Monday or Tuesday because the technician wasn't prepared. This doesn't work for us and we already communicated to the previous technician that Monday/Tuesday didn't work for us because we work full time. And regardless at this point, this business has proved itself to be inefficient and unreliable. I called the business to communicate again that Monday/Tuesday didn't work. I was told that I'd get called by a supervisor and they'd try to get someone out today. That was hours ago and there has been no communication since. Seems like the supervisors must not have a stand up character. The least they could do is call and apologize for the inconvenience. So in summary, Roto-Rooter is unprofessional and unreliable. Don't waste your time.

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

This review is specifically for their remediation work as we used a different GC for the…read morereconstruction work. A 60 foot tree fell on our house NYE and the insurance company sent Paul Davis Restoration. I had low expectations for a franchise operation connected with insurance, but they were ABSOLUTELY WONDERFUL from start to finish. Nicole managed our claim and is kind, super responsive, and does a great job following up. Nate and Bobby are hard working, polite, cheerful young men who always wear shoe covers inside. After the initial demo, they returned and spent hours in the dark and rain at the start of another storm disconnecting the remains of our demolished pergola from the house so it wouldn't catch wind and rip off our living room wall. The insurance company's reconstruction estimates were ridiculously low, and with the owner Joseph's help, it went up by $45k (to where it should have been to begin with). The insurance company was a nightmare, and in the chaos and overwhelm, the staff at this Paul Davis truly sustained us. They are based out of Stockton, but cover the Sacramento Valley and into the Bay Area as well.

I contacted Paul Davis regarding water damage from a kitchen sink leak. As a first-time homeowner…read moredealing with a restoration claim, I had a lot of questions about the process. Unfortunately, communication from the project manager, Matt, was disappointing. When I asked him to explain what would happen next, he replied, "Sure," and then sat in silence until I asked if he was going to explain it right then. The explanation I eventually received felt rushed and incomplete, leaving me confused about who was responsible for fixing the plumbing leak versus the water damage restoration. And this was the same with every single question I asked. I understand now that restoration companies typically handle mitigation while a plumber and contractor handle the plumbing repair and reconstruction. However, that should have been clearly explained from the beginning. During a stressful situation, clear communication and professionalism are just as important as the restoration work itself. Unfortunately, that wasn't my experience with "project manager" Matt.

What I thought would be a simple water damage repair turned into a much larger project involving…read moremold remediation, drywall and paint. From the very beginning, Fabian answered all of my questions, explained everything clearly, and made a stressful situation much easier. Jeremy has been exceptional, staying on top of every aspect of the project, keeping everything on schedule, and communicating with me every step of the way. I also want to recognize David, the painting subcontractor. His communication and workmanship have been outstanding. A heartfelt thank you to Fabian, Jeremy, David, and the entire Belfor team for making such a stressful experience so much easier. I highly recommend Belfor to anyone in need of restoration or general contracting services.

My downstairs was completely wiped out due to water damage. I was assigned Jeremy, who communicated…read morethe process well and got everything back how it was including flooring, drywall, painting, tile, bookshelves, plumbing, etc. Everything turned out great and the company was easy to work with. I highly recommend.

Extremely expensive they did come after dark to tarp part of my garage with my tarp 750 dollarsread more

From the owner: We respect your time so we are a business that is on time every time and we accept all insurance…read morecompanies

Hue was flexible, on time and most of all professional! He inspected and treated the mold! Will use…read morehim again !

If you're looking for top-notch repair work with a side of genuine care, HD Remediation is the…read moreplace to go. Hieu, the owner, is absolutely awesome. Not only is he quick, thorough, and provides fair pricing, but he actually WENT THE EXTRA MILE trying to get our insurance to cover the damages. How often does that happen?! The whole experience was honest and stress-free. Hieu communicates clearly, works efficiently, and treated our situation like it mattered - because to him, it does. We got great results and peace of mind. We highly recommend HD Remediation if you want quality work from someone who is on your side.

I had my commercial office space carpets cleaned, Great service, great communication and even…read moreshowed up early. workers were courteous and professional and put in a little extra effort in the heavier traffic areas. they Did a much better job than my last carpet cleaner and completed the job in less time and it smells great. I would highly recommend this company for your carpet cleaning needs Don Burns Home Lending

Communication was great. The team was extremely respectful and very informative. Pricing was on…read morepar. Timing was prompt. They even provided insight on how we can properly care for the carpet. Would recommend over and over!