Aptos Glass replaced six thermopane windows that had frosted between the panes-what an upgrade to…read moremy home environment! I had delayed dealing with the failed seals, fearing that the entire window would have to be replaced and that the cost would be prohibitive. When the panes became so fogged thatI could no longer identify the birds feeding outside my kitchen window, I contacted Aptos Glass. What a find! They carefully measure the windows, and remove and replace just the glass at a fraction of the cost I feared. They responded quickly, scheduled the work promptly, and when the ordered glass arrived they were able to complete the work in my home in a couple of hours. My only regret is that I didn't contact them sooner! Thank you, Aptos Glass!

This is a wonderful local small business, awesome customer service, replaced our window…read morebeautifully. They were fast, professional, and easy to work with. Highly recommend!

It's too bad as they sounded like good people but I do not go along with businesses that charge a…read morefee to estimate a project. To describe the situation to make it fair for all involved I contacted them through the normal yelp MO. They asked for photos which I provided and they gave me a quote. When I asked how long the project would take they said I needed to have an onsite confirmation inspection and that I would be charged 200$ if I did not do the project. Now if they initially estimated 8000$ and then after the"confirmation" they come back and say " the specific job requires an additional 5000$ well that kind of changes things and I'm stuck paying the 200$. I'm sure they would do a good job but I think estimating should be part of doing business.

We wish we can give a 10 + star rating. Mark & Kerry were…read moreexceptional. They worked in tandem to replace our windows. It was a huge 15 window job for our 2 story home which included 2 sliding doors. We liked how they would communicate with us which windows they would be working on for the day. They were very organized and are experts in this field. They went beyond our expectations. We love our new windows!!! Thank you North Glass! Roy & Elaine Prevost

I had a bad experience dealing with Sandman glass. After measuring the shower it took 5 visits for…read morethem to get the glass enclosure installed. I ended up having to buy a shower rod and curtain so we could use the shower. It took way to long to get the job done and the end result was not to my satisfaction.

Amazing customer service! Jenny sat down and explained our options to us and gave us a detailed…read moreestimate with everything we needed for our whole house remodel.

I am a swimming pool designer and work with clients throughout Santa Cruz and the South Bay to help…read morethem find materials for their pool and landscape projects. Whenever I or my clients have a question, Reed is always more than happy to help and let us know what tis avaiable that could work with their projects. Central Home has a great outdoor display of several products and they work hand in hand with installers and suppliers. They are more set up for selling to installers than direct to the public but they still try to accomodate everyone. It's nice to have a reasonbly priced resouse in Scotts Valley where you can see different landscape and masonry products.

I am a hardscapes manufacturer and dealing with the crew at Central Home Supply is always a joy…read more Honest, fair and professional- always.

Bay Plumbing came recommended by my plumber (Anytime Plumbing) and I am so happy I visited! We just…read moreneeded a new kitchen faucet and Noel (spelling?) was very kind and helpful. I gave him my budget and desired brand and he walked me through the options. He was patient and understanding of my needs. We are so happy with our new faucet! It's beautiful and the functionality is perfect.

They were helpful finding a bathroom faucet replacement from a photo after researching 3 other…read more vendors

Don't let the small storefront fool you--McCarty's is huge in terms of service and experience…read more What made our purchase experience so positive: 1) Jackie. Period! Jackie knows her stuff. She listened carefully and looked at photos of our living room windows, pointing us to the products that would work. Jackie wanted us to be happy. She sent us home with color samples, then ordered larger samples of our top contenders. Jackie embodies customer service ideals--she provided information and support without any pressure. She was patient as we weighed the pros and cons of different options and worked out what was best for us. 2) Installation. Todd is very experienced and did a fantastic job installing our blinds. 3) Quality. We had previously purchased custom window coverings from another local shop. The people were nice and helpful, but attention to detail on the final product was lacking. I cannot find a flaw in the products we purchased from McCarty's. 4) Support. After four years, one of our motorized blinds stopped responding. We called Jackie and she told us how to get troubleshooting support from Hunter-Douglas. She said if they determine a motor had failed, call her back. A failed motor was confirmed and we called Jackie back. She immediately ordered a new motor. When the motor arrived, Todd came to the house and removed the non-working blind. The motor was replaced, then Todd came back to reinstall the blind. I was worried the fabric might get dirty or mangled in the process. Nope. Looks as good as it ever did. If you need window coverings, visit Jackie at McCarty's for knowledge, support, and top-notch quality.

I purchased some Hunter Douglas blinds from this establishment about four years ago. One of the…read moreshades got stuck after my sister manhandled it lol. I brought it in and he was able to fix it on the spot. But I was told before I brought it in that the repairs would be covered for years to come. This has been a wonderful company to work with. Sadly, I found out that Jackie McCarty passed away at the end of January. And that is why the showroom has been closed. Slated to reopen in April. I highly recommend this business and they have a very competent person coming in to take over the showroom who has been working for Hunter Douglas for 14 years.

I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

I've used SCKB for years for both cabinets and plumbing supplies, as well as having them do kitchen…read moreand bath remodels on my investment homes. Ryan, his lead craftsman/installer, is a no-nonsense machine. They get in and get the job done without the drama you get with some contractors. Dave O.

They were unable to help with the project Im looking for, but did give helpful suggestions and…read moreresources for possible help. They a message back regarding my inquiry with a lengthy response within and hour on a Saturday!

Todd is AWESOME! He goes above and beyond to make his clients cabinet dreams come true. We did a…read morehuge overhaul of our kitchen during COVID madness and Todd was amazing during the whole process. When the cabinets were sent to us, the cabinet company made a few errors. Todd immediately contacted them and got replacements. He kept me up to date and made sure we got everything we needed! Our cabinets are STUNNING (we have Starmark maple in marshmallow cream uppers and cherry natural matte finish lowers). Todd was patient with my MANY design changes and had tons of ideas to give our kitchen the finished look we were trying to go for. Many thanks to Todd! He is awesome.