This review is specifically for the high limit bar, NOT the remainder of the casino. I generally stop in the high limit bar first when I visit , mostly because I know the bartenders and if I want to watch a game on the TV it's a decent location. The bartenders are great. Roxy was on today and she always remembers my preference. The games are nothing special, just higher denominations of the standard game seen on the floor. Service is always prompt and personable . To me the only negative (other than never winning) is that it's too bright. I wish the light level was similar to the 4949 bar . But anyway, had a couple of nice drinks (thanks Roxy) and went about my quest for the elusive royal flush. read more

The food at Charcoal Room at Sante Fe is undeniable, but it is completely overshadowed by the most disrespectful, bizarre, and condescending service I have ever experienced. My table--a group consisting of highly educated professionals, industry servers from another casino, and military personnel--gathered at Charcoalo to celebrate a birthday. As a well-traveled individual who has dined at steakhouses and fine-dining establishments all over the world, I have never seen a waiter intentionally try to provoke and insult every single customer at a table quite like Craig did. From the moment we sat down, Craig was a frantic mess. Despite only serving a few tables, he rushed around aimlessly, creating a stressful atmosphere. He took our initial drink orders, which turned out to be the only time all night he offered us drinks or was available to take a beverage order. When it came time to order food, Craig immediately began talking down to us. He repeatedly reminded each couple that the sides were large enough to share, delivering the information with a tone that implied we had never stepped foot in a steakhouse before. When I attempted to order two sides to share specifically with my husband, Craig abruptly cut me off to remind me that those sides had already been ordered at the other end of the table. I had to explicitly explain to him that these were for us, and that we were not sharing two side dishes with the entire table. While the food itself was delicious, the execution was completely botched. The birthday girl received the wrong steak--either Craig wrote the order down backward, or the kitchen placed a very poor excuse for an "Oscar style" topping on the wrong cut. Because the steak was cooked completely incorrectly, she politely apologized and sent it back. Craig's immediate reaction was to defensively blame her, claiming she had cut into the wrong part of the steak and that was why it looked well-done rather than medium. It took 30 minutes for the correct steak to return, at which point the rest of the table was already finished eating. When Craig dropped the plate off, he stood over the birthday girl and condescendingly instructed her to "make sure to cut into the middle because that's how you're supposed to do it," lecturing a grown adult and an industry server as if she were a child. It was incredibly rude and awkward. During this hour-long ordeal, I tried multiple times to flag Craig down just to order a glass of wine, but he was completely checked out, wandering frantically around the room without actually helping anyone. The real grand finale, however, was the check situation. Craig dropped one single bill at the end of the night. While we admit we could have requested separate checks at the beginning, he also completely ignored a guest at the end of the table who did ask to be on her own check before ordering. When we asked to split the bill, Craig became visibly aggressive. He snapped at us, saying that splitting the bill between two couples and three singles was "too much work," and muttered, "So basically everyone wants their own check." We tried to calm the situation by explaining that the system tracks by seat numbers, and we clearly mapped out which seats belonged together. Instead of doing his job, Craig threw a legitimate tantrum. He claimed it was "nearly impossible" to figure out who ate what because of the sides, and then aggressively marched around the table, forcing everyone to retell him their entire order because he couldn't read his own messy handwriting on his notepad. He then proceeded to lecture us again, stating, "When you go out to dinner, you're supposed to tell the server before you order that you're going to be on separate checks." We told him we understood, but he remained flustered and disappeared to the POS terminal for 10 minutes. When he finally brought the checks back, we handed him our cards immediately, only for him to storm off and disappear for another 15 minutes. To make matters worse, the manager on duty was absolutely pointless. He stood by, witnessed this entire aggressive interaction, and never once came over to address the table or smooth things over. The management at Charcoal Room should be deeply ashamed of their lack of accountability. Craig has no business working in customer service, let alone a steakhouse. Save your money and go somewhere where the staff treats you with basic human decency. read more

We stayed at Santa Fe Station after a friend recommended it, and after having dinner at the seafood restaurant, which was excellent. Overall, we were pleasantly surprised. The casino and hotel aren't brand new, but everything was clean and well maintained. The staff was friendly, and unlike some casinos, the bartenders didn't seem overly concerned with the drink light system or make you feel like you were being watched before serving a drink. The biggest downside was the pool. With temperatures around 118 degrees outside, it felt like an afterthought and could definitely be better. We also found that a couple of the restaurants took longer than expected to get food out. They do have live entertainment, although some of the crowd it attracted was a little questionable. If you're expecting the luxury of Mandalay Bay or MGM, this isn't that kind of property. But if you're looking for a clean, comfortable place with good service and solid value for the money, Santa Fe Station is a great choice. We'd definitely stay here again. read more

Santa Fe Station Casino and Hotel is part of Station Casinos. We came here for the Oyster Bar and walked around. Has a theater, bowling alley, Kids Quest arcade, sports book area, bingo, poker room, lot of things to do. The food court is very similar to all the Station casinos like Red Rock. Lots of restaurants and food deals. Parking is free. read more

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Stopped by here for the first time while in Las Vegas because it is off the strip and the parking is plentiful especially in the garage because it is so hot, you need shade. The parking is free. When we walked into the casino, there was nothing but slot machines greeting us, Smoke smell of course also greeted us, It is much larger than expected. There is a AMC movie theatre and Bowling Alley in the casino along with restaurants. The slot machines were not friendly to us and so we got out quickly, read more

We came here to eat at the oyster bar. My sister is a fan of the gumbo, she said we're not leaving Vegas until she gets some. I got the pan roast and it was delicious. At first we went to the Palace Station but the wait was 2 1/2 hours. Came here and sat right down and got some wonderful food. Customer service was really good. The food came fast and hot. So yummy. read more

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I come here (Santa Fe Bowling Lanes) every week to cheer on my husband who is in the bowling league. Sometimes when he's bowling, I will walk around the casino to get my steps in. While walking around, I notice that for an older casino, this place has been kept up quite well, and is very clean. I have not seen the rooms, but I assume by the appearance of the casino, that the rooms are probably kept up too. It is a quiet casino compared to the ones on the strip. Again I'm assuming that's because a lot of locals gamble here. The sign outside says the rooms start at $44.99. That's a real good nightly price for a room in this area. The casino offers a movie theatre, game room for the kids, and a very nice food court with several fast food restaurants, a Starbucks, and an ice cream shop. There are also several restaurants, and of course many bars. read more

Santa Fe Station Hotel and Casino - Slow day in the casino - Hotels Near Me - Las Vegas, Nevada

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Expedia may look like it has the lowest prices, but be careful. The advertised price often doesn't include all the extra costs. By the time you add baggage fees, seat selection, taxes, hotel resort fees, or rental car extras, the total can be much higher than expected. For example, Frontier Airlines may charge around $95 for a carry-on bag depending on when and how you pay for it. That fee isn't always obvious when you're first comparing prices, so what seems like a cheap flight can quickly become much more expensive. Before booking, always check the total cost--including baggage fees, cancellation policies, and any extra charges--and compare it with booking directly through the airline, hotel, or car rental company. Sometimes the "deal" isn't really a deal once all the fees are added. read more

Came here to the Oyster Bar on a Friday around 1pm and there was no wait, which I loved. Once we ordered, the food did take about 30-40 minutes, but you can tell it's cooked fresh, so I didn't mind too much. My meal was really good overall. I ordered the gumbo with shrimp and crab, the flavor was definitely there and the texture was good. They also allow you to pick the spice level you want. I chose 4 and it was just enough spice for me. Only thing is, I honestly couldn't see or find any crab in it, which was a little disappointing. I do wish the waitress would have asked if I wanted okra because I actually hate okra and had to pick it all out. Not a deal breaker, but something that would have made the experience better. Overall, I enjoyed my food and I would order the gumbo again but next time I'll ask for no okra and clarify the crab situation. read more

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This place is really cool! Other than me having to get security to walk me up the stairs because I do not ride elevators it's was a good stay and they were really nice about it. Our room was big and comfortable, we also played bingo and ate a club sandwich from one of their restaurants and pancakes at 1am in the morning from another restaurant. They were so yummy and the ladies at the bingo hall were so helpful. Definitely a place to stay if you don't want to be close to the strip. Also make sure you get one of their cards because you will need it for some of the food specials. read more

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This review is based on the restaurant The Brass Fork. We didn't stay here we stayed on the strip but we came here Saturday and Sunday for breakfast. Did a little slot play but that was it. Had a Bloody Mary on Sunday for breakfast with my steak and eggs. It was delicious. The steak knife they gave me was so dull the serrated knife worked best to cut my steak. Hash browns nice and crispy and my eggs were cooked to perfection both days. Saturday I had the American breakfast bacon , eggs and hash browns and marbled rye toast. We plan on going back and staying here. read more

Santa Fe Station Hotel and Casino - Bloody Mary - Hotels Near Me - Las Vegas, Nevada

Parking: Easy & Free Lobby: Clean, easy to navigate, plenty of signs to guide you Expo Meeting Room space: Fantastic Drawback? Too much cigarette smoke wafting. I know it's normal for people to gamble & smoke, but air purifiers can make it more bearable for the rest of us. read more

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We come here once a year for competitions. Rooms are basic, no microwave, no coffee pot There is a mini fridge and small toiletries in the bathroom. The staff is friendly and welcoming but the casino itself isn't my favorite. Filled with stinky cigarette smoke our hair and clothing are so smelly just from walking through. The marketing is kinda sketchy, I received a promo flyer in the mail for free play if we stayed on certain dates. We stayed on the dates but did not get the credits and I spoke with 3 different people to ask why. Short answer was I only get the free play if I booked through their non user friendly website. If we didn't have to come here I probably would not come back here. Parking is "free" but if you're a hotel guest you get "resort" fees. This place is so far from a resort its laughable. It has several food options in the food court area. The bowling alley that we got a Bogo deal for at checkin was only for non cosmic bowling and we were only able to attend during cosmic hours, again slimy marketing schemes. read more

Santa Fe Station Hotel and Casino - Made it to the casino - Hotels Near Me - Las Vegas, Nevada

I'm a regular and tonight I was on fire! Spent about 5 hours gambling. I figured I would stop while I was ahead. Now to go eat. Wing stop sounds good! Good luck everyone! read more

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DO NOT STAY AT THE SANTE FE unless you want to get WRONGLY ACCUSED OF SMOKING IN THE ROOM! Their "fresh air sensor" in the room alerted them that we were supposedly smoking in the room - we DEFINITLEY WERE NOT! We are not smokers. They charged us $250 for this and the only recourse is to ask for a "review" by the company that makes and monitors the sensors for them. No phone number so you can actually talk to someone. The manager was no help either. Refused to even come up to our room to investigate for himself. There was a smoke smell in the hallway leading to our room as well as a large gap at the bottom of the door, a dingy smell from the vent above the entry to the room and the ac vent blows right next to these sensors. DON'T STAY HERE AND BE THEIR NEXT VICTIM! The rooms are OLD, the beds are HORRIBLE and the management team doesn't care about guests. They are LIARS and THIEVES! read more

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We have visited the Santa Fe Station Casino off and on over the past 5 years to attend concerts at the Chrome Showroom, for casino play and sports betting, watch their live DJs, and eat at the variety of restaurants they have. This casino has it all to include a movie theater, bowling alley, showroom, restaurants and lounge, poker room and more. The staff is friendly and parking is easy and free. The only negative is that smoking is allowed in the casino so sometimes you will notice it. Overall, it is a very good establishment and we have had good experiences here. read more

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Came here for the $1.99 margaritas....yum! Easy parking and not a lot of people. We ate at the Brass Fork and got the special $5.99 cheeseburger and fries but Must have the players club card. The burger patty was a little small but it was cooked nicely with a bit of char on it and the bun was toasted. The fries were good and served with ketchup. Our server was Sandra who was very nice. read more

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I've never stayed at this hotel. But I did visit their movie theaters, enjoyed several eateries at their food court and did a little bit of gambling. Every bit of customer service that I received across the board was decent/pleasant and made for a good visit. read more

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Had a 2 day staycation at station casino sante fe. Check in was quick and efficient and had a great conversation with John, the hotel manager. Rooms were extremely clean and well stocked. We asked Mira, our chambermaid for extra towels and toilet tissue and got it right away with a big smile. She was very polite and cleaned our room well ( 10/27-29 room 409) Had a quick bite of pizza from Stallones next to sports book. Delicious east coast NY style pizza and delicious meatballs. Got to play some Texas Holdem with Debra and Antoinette the two dealers at the table . Both were very professional and engaged in light conversation while dealing which made me feel at home. Over all a great stay... we will definitely be back read more

This is specific to reservations and check-in. Big. Compliments to Daisy for helping with a group reservation Vanessa for coordinating the check-in. Both were polite, patient and went out of their way to assist us. Really great to see these days! read more

Chrome room tables are a ripoff! You pay $150 to reserve the table. When you get there, they tell you they need your card again, even though the original card was charged. Even though I asked for the waitress to let me know when we were getting close to our drink limit, she did not let me know until we were at almost $300. The band was great, but we won't be coming back. They have one waitress to work the entire room, which is ridiculous. I also don't think 6 of us drank $300 in 2 hours! EDIT: took off stars for the lip service of "we'll do absolutely nothing" response to my review. If they don't already know it's an issue, they are terrible at management. If they do know, they're scamming others, like me. Either way, ridiculous. read more

No frozen margs today, they "ran out" -- huh? Otherwise, it's a decent sized casino with a pretty decent sportsbook. read more

Santa Fe Station Hotel and Casino - Sportsbook - Hotels Near Me - Las Vegas, Nevada

This is just for the bowling center A lot of lanes empty and we showed up to bowl and they refused to let us bowl in 2 lanes Even though others with 3 people like us had 2 lanes in the place. This place plays favoritism and there is no reason they can't let us have 2 lanes. Happening for 10 years now read more

I am a presidential almost chairman and I asked for a comp of $25 for a meal and whoever the hostess was would only give me $15 you cant buy a sandwich with that so not only can you NOT WIN at the Santa Fe casino but all the female hostesses is a joke. I will give my money to a different casino. And I will let everyone i know to stay away from there read more

It is located off of the strip the price is right and there are a lot of choices to eat and play

Hubby and I went there on the Friday before Labor Day. WHAT A DISASTER!! The slot machines were SUPER tight!! we will not be going back!! read more

I'm a local and haven't stayed in their room for a few years now so I'm just going to cover the casino, gambling floors, and the food court. Parking off of Rainbow is extremely easy. You can either choose to use the valet or self park. I would recommend using the garage to give your vehicle some shade during the hot summer months. There are 6 elevators available to use. Once at the casino floor, you can tell there are a lot of choices to fulfill your gambling adventure. For Monday night, they had many tables open. Additionally, there are many bars throughout the property so you won't go thirsty. Additionally, they have many restaurants including the food court which has Panda Express, Capriotti's Sandwich Shop, Fatburgers, Wingstop, and Starbucks. The sports bar is one of the best I've seen. Also, there is a movie theater and a bowling ally. Overall, great for locals read more

Santa Fe Station Hotel & Casino off of N. Rancho Dr. This is definitely my hole in the wall place to get their Hamburger & Fries deal for $5.99 plus tax. It's 24/7 but you have to physically show your Boarding Pass Rewards Card (free to sign up) and eat the meal there. I'm fine with that when my total for 2 burger & fries, 2 drinks and 2 dinner salads comes out to $25 and change. I use to come here for an inexpensive meal, but that has definitely changed. Even though the prices now-a-days are higher, some more than others, so finding deals are great for those sudden hunger cravings. The burgers and fries were hot, fresh and well prepared. The burgers came with the usual fixings and the fries still had a nice snap and didn't taste like they'd been sitting under a heat lamp. The restaurant called "The Brass Fork" has many seatings, but for some reason certain sections are hardly open so seating is contained in a specific section, you may experience a short wait. All the servers are very nice there. I've never had any issues with service. Don't expect anything flashy - while functional, the casino itself is dated, dimly lit and mundane. (2.5 rating) Respectfully read more

Santa Fe Station Hotel and Casino - Side House Salad with Blue Cheese (I like black Pepper) - Hotels Near Me - Las Vegas, Nevada

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We stayed at this hotel 3 times in the last year since it's close to our son's home. Our last visit was the worst. Since my husband is 6' 4" we reserved a room with a king bed. While we were traveling I received an email to check in. Since we were not going to arrive after the regular check in time I didn't opt to pay extra for early arrival. I click check in. When we arrived to check in, I was not told the description of the room, receive our room keys and went to our room. When we got to our room we found we had 2 queen beds. I immediately contacted the front desk and was told that since I checked in on line and opted for what ever room was available that's what we got. I argued I reserved a king room but was told too bad that is what I opted for when I checked in on line. I was also told there were no king rooms left and they could not accommodate us. When we checked out 2 days later, after a most uncomfortable stay for my husband, I told the front desk we would not be back. When asked why I explained what happened, she looked surprised. I told her I was sure that the hotel was not at 100% full judging but the vehicles in the parking lot. She asked me who told me that and I described who I spoke to and she said he is the front desk supervisor. Clearly this supervisor does not want to accommodate your guests. We will not stay at this hotel again and differently will not recommend. I will say the other staff members we interacted with on the property we kind and helpful. read more

For century theatres theatres Angelina Jae'La and the other young lady up front were all very helpful and energetic even at the end of the night. Please recognize your employees and give them a raise, paid time off, preferred shift, anything! They made a great experience and I wouldn't mind coming back. read more

A beautiful view of garbage piled high at the window. Cans, bottles wrappers, pillows and a few things I won't mention. Carpet came completely stained, so glad I brought disposable slippers. When I approached the ft desk agent with my complaint, she said, well none of our rooms have a view. I said do they all have my view ( showed her the pic) and she said pretty much. So I guess this is a hotel where you do not open the shades/curtains. DONT LET THE SUNSHINE IN! TY for the $25 discount , won't be coming back! read more

Santa Fe Station Hotel and Casino - Garbage piled high view - Hotels Near Me - Las Vegas, Nevada

Improve your table players' comps!!!! We enjoy coming here since it's our local casino, and the table games and dealers are always fun. However, as table players, it's frustrating to see slot players receive so many gifts and perks while we get very few comps in comparison. We're not looking for giveaways like toasters, but it would be nice to receive a comped meal every now and then. Overall, a fun place to play--but don't expect much in terms of comps if you primarily play table games. read more

Great local casino. My go to casino when visiting family in the area. Prefer gambling here then the strip. Why? Lower limit tables, variety of slots. Was able to enjoy a movie in a private rm within the movie theater. read more

They discriminated against me for being disabled and using a walker. I received differential treatment from a bar tender who ignored me and when I did ask for service, she literally told me to wait and took other customers in front of me and made me wait. I was trying to get her attention because I had to urgently use the bathroom and my machine was not letting me cash out so I needed her to either get me a slot tech or reserve my machine so I could run to the bathroom. Again I was desperate to use the bathroom and instead of helping me she literally start serving a whole another group of people. I have no doubt that it was discrimination against me for being disabled. I filed a civil rights complaint with the United States justice department and their civil rights division. I almost literally urinated myself because of the bartender making me wait so long. read more

Santa Fe Station Hotel and Casino - Hotels Near Me - Las Vegas, Nevada

Hotel was smelly, requested a room close to elevator, ki.ng one bed. Rm was at the end of the hallway, 2 beds, smelled like cigarettes. we were told a bell hop would help us with our luggage, we were told there is no bell hop, but they have 1 cart . I was so disappointed. we would have left but we couldn't find a room read more

Do not gamble here . They have tightened up the slot machines to the point it seems illegal . I play multiple slots here at Santa Fe and the pay back is atrocious. If you make it to the bonus don't get happy. I have got over 30 free spins and win $2-$3 . You would feel a whole lot better by donating your money to charities or giving it to a homeless person at least you would not feel cheated. read more

I am a Presidential almost Chairman and when I asked a Hostess for a $25 comp for Fatburger and she said she can give me $15 and you can't even buy a sandwich for that so i gave it back cause they must need it more than I do. So I see how cheap they are getting but don't mind taking from us in the slots that you can't win on. I will be taking my money elsewhere there are to many casino to go to put up with this bull. read more

Cheep cranberry juice in the VodkaCran. 2 stars. Great bar tender though, 5 stars service. read more

Santa Fe Station Hotel and Casino - Cheep cranberry juice in the VodkaCran . 2 stars - Hotels Near Me - Las Vegas, Nevada

Went to Santa Fe to have lunch yesterday. Their cafe is awful! The menu reminds me of when Boyd took over the Cannery and raped the Victory's Cafe menu. There was nothing on it to order that was worth the price! And the food was just OK. Do yourself a favour and skip this and go to Jerry's Nugget cafe. Their menu is so much larger and the food is wonderful. read more

I stayed at this hotel-casino resort on two separate occasions. Affordable hotel-casino resort in North Las Vegas. It's a great value if you're ok with not having anything upscale or fancy like what they offer on the strip. Access to elevator to the rooms, you need a key. One thing I appreciated was the refrigerator in these rooms, which not even Excalibur or Mandalay Bay hotels have in their basic rooms! My first stay my mattress was slightly higher on one side than the other..Second stay it was better. Beds need to be flipped over or can use more cushion but it wasn't terrible. I still got a good night sleep! Rooms/bathroom were clean. I was able to adjust the room temp to my liking. TV was nice & big for a basic room. Plenty affordable food options! Cheaper than the strip! There's quick eats like Wing Stop, Pizza, Panda, Fat Burger, Sandwiches & Ice cream and Starbucks. 24hr Cafe was pretty decent for breakfast and I enjoyed the Mexican Restaurant. There's an Oyster Bar & Steakhouse onsite. Cinemark movie theaters, Bowling, Kids Quest/Arcade & an outdoor pool is also at this resort. Great customer service with all from the front desk, hotel operator, and housekeeping to the employees of the restaurants. Free parking is always a plus! Definitely will return! read more

Santa Fe Station Hotel and Casino - Bingo Hall looks pretty cool! - Hotels Near Me - Las Vegas, Nevada

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