Do not come here, they are advertising 10% to 30% off. So I thought I might go take a look and…read morebought a crock pot for 70 dollars. In the whole store there is not one sign that says no refunds that would call out to you, besides a small black and white one no one would see. After talking to workers about it, they became very rude.Beforehand I checked on the website and it said refunds are going till the middle of may. Now I have to take a 50/50 chance that it won't work. And if it doesn't there is nothing I can do about it...

What's happened to Bed, Bath and Beyond? I haven't shopped there for years but I have recently…read moremoved and I am in the process of furnishing my new home. Today they had almost exactly what I wanted. Almost exactly is as good you can get from merchants these days and that started long before Corvid. When I entered the store, I stopped at the front to ask directions. I waited almost ten minutes while one of the staff completed what sounded like a personal cell phone call. When she finished, she looked past me and waved forward another customer who was ready to check out. I interrupted that by asking my question. The staffer was not pleased but did direct me to the department I was seeking. In a few minutes, I returned to the checkout with $100+ worth of merchandise. Another clerk asked if I would like a 20% discount in exchange for my phone number and email address. $20+ seemed a fair exchange. When I got my receipt, the discount was only $6. When I questioned that, the clerk informed me that the discount was only on one item. Her tone was condescending with the implication that I should have understood that. I am home now and there is already a call on my answering machine and two messages in my email. For $6 I have invited them to invade my privacy. However, for $14, they have lost my business forever.

While it's always fun to go through their aisles and discover new items to fill your house with,…read morethis store needs help. First it needs a deep, deep, cleaning and then the staff needs some basic customer service training. About the cleaning --- dusting, wiping and sweeping the floors would be a good start. Not sure if there's a cleaning crew that's responsible for this place but if there is, they aren't doing a good job. If you didn't know this it should be a concern since there are food products being sold in this store. As far as service, the afternoon I dropped in there were only two employees in the store and they only popped out of nowhere when it was time for us to pay for our purchases. I literally thought we were shopping in an abandoned store. The employees were nowhere to be found. While we were paying for our items, there were no greetings, no hellos, no goodbyes, or thanks, just a discussion amongst the two ladies of who was going to eat lunch first. We were invisible. I guess you get what you pay for.

We needed an unusual kitchen fixture only available here locally, and staff was beyond helpful…read more Very kind and willing to read up on the product to make sure we had the appropriate accoutrements.

The only regret I had is that I did not call Sven sooner. I wasted so much time going in circles…read moreand down so many unnecessary rabbit holes with little to no direction. I was rescued just in the knick of time. Sven provided me a professional, honest assessment and proceeded to lay out a very concise, organized process to follow. My anxiety was cut in half after speaking with him. He guided me to the best resources for my budget and tastes. He is a class act and I am delighted with this new and improved kitchen.

We engaged Sven's services for the design of our kitchen remodel and we could not be happer…read more Sven was the consumate professional in the design of our major kitchen remodel. He listened to our ideas, offered up ideas of his own and then came up with a design that changed the whole floor plan and flow of the kitchen for the better. His ability to see the space and improve the design is a gift. His knowledge of suppliers, contractors and people to engage for the project was instrumental in having a project that ran smoothly from beginning to end. He was easy to work with, responsive and a great listener. I hghly recommend Santa Fe Kitchen Design and Sven for your next kitchen remodel.

Dream Casa Builders remodeled our master bathroom. We needed to remove the jet tub and replace it…read morewith a walk-in shower with a seat. plus we needed new cabinets, lighting, and fixtures. From the first contact with M J Barela to the last installation of the shower doors, I was very pleased. M J listened carefully to what I needed, he scheduled the work at my convenience, he kept me informed on an almost daily basis, and he made sure that clean up was done often. All the subcontractors were introduced to me, my husband and our dog on the first day of the job. The subcontractors were competent, were interested in my opinions and were friendly. I love the new bathroom and especially the shower. I would recommend Dream Casa Builders for any project.

From the owner: We are a contractor working out of Santa Fe, NM and surrounding communities. We are a top rated…read moreconstruction service provider, and from the first nail to the final creative touches, our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer kitchen remodeling, bathroom remodeling, and complete building services. Our other specialties are: General Contractor Home Remodeling Contractors Home Builders General Home Building Dream Casa Builders LLC has an extensive background in providing thorough construction project planning, and we know what it takes to get the job done right, on time, and within budget. We take pride in offering high-quality projects, using the finest materials, and keeping our work areas clean and safe at all times. Schedule us today for any type of kitchen renovation, bathroom renovations, and home remodeling.

Walked in today (11/10/25) TO THE OWNER OF THIS STORE: you have a VERY nasty employee (female,…read morethin, tallish, 40-50's) who likes to give customers the evil eye for absolutely no reason. My friend and I were browsing, speaking to each other and I looked at this woman and she was actually staring me down with the most evil, nasty look on her face. So, if there was a million things in your store I wanted to purchase, I would have not bought one because of her. I'm sure she's turned many a customer off. EDIT: looking at the many years of terrible reviews, it's clear owner/management could care less how their staff behaves.

What a great class. Very well presented everyone participated. Excellent recipes and discussions…read more I have been to a few classes in other locations and this was a great representation of New Mexico delicacy. I will be back.

Defective items and threatening customer service. This vendor shipped me a defective table, and…read morewhen I sent evidence was told "send us pictures so we can file a claim on your behalf, otherwise we cannot proceed." This does not follow US trade law, where regardless of a claim or not they are responsible for non-defective items. When I reminded them of their responsibility and graciously laid out options, including sending back for a normal return, they called me at SEVEN PM at night to threaten me and my family like thugs. I cannot get over the disgusting behavior of such thugs, this store is like a criminal enterprise. They may just get defective merchandise from Bon Marche and try to pawn it off onto customers who do not know better. Avoid this vendor at all costs - they don't even provide a price advantage vs. the Fermob website, or even Pottery Barn. I tried to support a small business - however an attempted scam and criminal behavior is what I was rewarded with. I may have to file a restraining order against their bizarre and undignified customer service representative, Jean Phillipe. Don't waste time, just buy from Fermob directly.

The staff at Bonnemarche went above and beyond my expectations to ensure I was choosing the best…read morecolors and items for my patio furniture from afar. They're very knowledgeable and showed expertise about their product lines. I was concerned about what was in stock in the fall given how quickly things were being purchased from the store inventory as I was shopping online. They sent me photos by text and gave me their personal recommendations for combining colors if my goal was to receive my items from in stock quickly rather than waiting an additional six months for a specific color. Their recommendations were spot on. When I had a slight issue with one of the pieces due to a delivery company disregarding their strict order to leave items on the pallet (I didn't realize the implications) they were so fast to provide me a remedy that ensures the item will be protected and in use for many years to come. At that time I could tell the person was feeling a bit overwhelmed with demanding and perhaps slightly unreasonable, perfectionistic customers (like my normal self but let's be real - these items are costly!) given everything that's been going on in the last two years... I could tell he was truly concerned about my concerns and so it made it easy to work with him and soothe my "customer monster side" that comes out if I feel I'm being disregarded. I think given global shipping and production issues that if you're just a reasonable human and talk with the store owners even before placing an online order you will be delighted with service and outcome. I highly recommend calling to place the order. they even told me how they had to hire their own trucks to go to the port and pick up merchandise and order table to sell it as it was taking so long not only for the ships to be unloaded but for the prearranged ground delivery to take place. Let's face it lots of companies are struggling like this and it demands our thoroughness and patience when setting delivery expectations as we choose a vendor. After enjoying my Ethimo six chairs and table in the fall and now able to use them again in the Pacific Northwest spring (sunbrella cushions from the company store), I would go out of my way to purchase from Bonnemarche in the future, especially compared to big name corporate places that have treated me poorly in recent years with lack of knowledge, inaccurate availability estimates and inability to cancel delayed orders because they are shipped directly from the vendor (pottery barn, rejuvenation, WS, etc.).

I purchased a stove here. A manager came to my aid when no one else was available. That concerned…read moreme. I spent over $1,100 and had to walk the store to find anyone who could help. Finally, after also looking for someone to help me, the manager himself processed my sale The manager gave me discount since I was using a Home Depot credit card. He made me believe again. Cinderella would be pleased.

Home Depot in Santa Fe is sad. Today I had a good experience with an employee named Able who spent…read moresome time looking for the item I wanted to buy. A set of batteries for Ryobi tools. It was not found in the store, but I was able to order them on line when I got home. Thank you Able for your patience and helpfulness.

A delightful place!! We stopped by to look for patio gifts and were so surprised to see so much…read moremore! They have a huge building with jewelry, beading, pottery, clothing, rugs, statuary, handmade gifts. Huge selection of outdoor pottery and metal decorations. Even a glass blowing shop on site with classes. I was a kid in a candy store! So fun!

I returned to Jackalope last week for a long overdue return visit. This place is still it's…read moremassive place over several buildings (and outside) and fun to poke around. Maybe I've moved on regarding "stuff", but I was less likely to buy something this time around, aside from a little tin art.