Do not come here, they are advertising 10% to 30% off. So I thought I might go take a look and…read morebought a crock pot for 70 dollars. In the whole store there is not one sign that says no refunds that would call out to you, besides a small black and white one no one would see. After talking to workers about it, they became very rude.Beforehand I checked on the website and it said refunds are going till the middle of may. Now I have to take a 50/50 chance that it won't work. And if it doesn't there is nothing I can do about it...

What's happened to Bed, Bath and Beyond? I haven't shopped there for years but I have recently…read moremoved and I am in the process of furnishing my new home. Today they had almost exactly what I wanted. Almost exactly is as good you can get from merchants these days and that started long before Corvid. When I entered the store, I stopped at the front to ask directions. I waited almost ten minutes while one of the staff completed what sounded like a personal cell phone call. When she finished, she looked past me and waved forward another customer who was ready to check out. I interrupted that by asking my question. The staffer was not pleased but did direct me to the department I was seeking. In a few minutes, I returned to the checkout with $100+ worth of merchandise. Another clerk asked if I would like a 20% discount in exchange for my phone number and email address. $20+ seemed a fair exchange. When I got my receipt, the discount was only $6. When I questioned that, the clerk informed me that the discount was only on one item. Her tone was condescending with the implication that I should have understood that. I am home now and there is already a call on my answering machine and two messages in my email. For $6 I have invited them to invade my privacy. However, for $14, they have lost my business forever.

While it's always fun to go through their aisles and discover new items to fill your house with,…read morethis store needs help. First it needs a deep, deep, cleaning and then the staff needs some basic customer service training. About the cleaning --- dusting, wiping and sweeping the floors would be a good start. Not sure if there's a cleaning crew that's responsible for this place but if there is, they aren't doing a good job. If you didn't know this it should be a concern since there are food products being sold in this store. As far as service, the afternoon I dropped in there were only two employees in the store and they only popped out of nowhere when it was time for us to pay for our purchases. I literally thought we were shopping in an abandoned store. The employees were nowhere to be found. While we were paying for our items, there were no greetings, no hellos, no goodbyes, or thanks, just a discussion amongst the two ladies of who was going to eat lunch first. We were invisible. I guess you get what you pay for.

We needed an unusual kitchen fixture only available here locally, and staff was beyond helpful…read more Very kind and willing to read up on the product to make sure we had the appropriate accoutrements.

Working with Sven at Santa Fe Kitchen Design was an incredible experience. We hired him to help…read morewith our kitchen remodel, and he went above and beyond at every step. Beyond his brilliant eye for design and great ideas for materials, Sven was an invaluable partner in managing the renovation itself. Our project turned into a bit of an archeological adventure--we discovered so much hiding under the walls of our old adobe kitchen--but Sven served as a constant guide. Whether it was navigating floor or countertop choices or troubleshooting design issues as they popped up during the work, he was always there to help coordinate with our contractors. In fact, he was so skilled and helpful that even our own contractors were impressed; they actually added him to their roster of design consultants. We couldn't be happier with our new space and highly recommend Sven to anyone looking for a thoughtful, capable, and dedicated design expert.

The only regret I had is that I did not call Sven sooner. I wasted so much time going in circles…read moreand down so many unnecessary rabbit holes with little to no direction. I was rescued just in the knick of time. Sven provided me a professional, honest assessment and proceeded to lay out a very concise, organized process to follow. My anxiety was cut in half after speaking with him. He guided me to the best resources for my budget and tastes. He is a class act and I am delighted with this new and improved kitchen.

Dream Casa Builders remodeled our master bathroom. We needed to remove the jet tub and replace it…read morewith a walk-in shower with a seat. plus we needed new cabinets, lighting, and fixtures. From the first contact with M J Barela to the last installation of the shower doors, I was very pleased. M J listened carefully to what I needed, he scheduled the work at my convenience, he kept me informed on an almost daily basis, and he made sure that clean up was done often. All the subcontractors were introduced to me, my husband and our dog on the first day of the job. The subcontractors were competent, were interested in my opinions and were friendly. I love the new bathroom and especially the shower. I would recommend Dream Casa Builders for any project.

From the owner: We are a contractor working out of Santa Fe, NM and surrounding communities. We are a top rated…read moreconstruction service provider, and from the first nail to the final creative touches, our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer kitchen remodeling, bathroom remodeling, and complete building services. Our other specialties are: General Contractor Home Remodeling Contractors Home Builders General Home Building Dream Casa Builders LLC has an extensive background in providing thorough construction project planning, and we know what it takes to get the job done right, on time, and within budget. We take pride in offering high-quality projects, using the finest materials, and keeping our work areas clean and safe at all times. Schedule us today for any type of kitchen renovation, bathroom renovations, and home remodeling.

Great spot to get gifts for the foodie in your life. Also a Jura espresso machine retailer!read more

Walked in today (11/10/25) TO THE OWNER OF THIS STORE: you have a VERY nasty employee (female,…read morethin, tallish, 40-50's) who likes to give customers the evil eye for absolutely no reason. My friend and I were browsing, speaking to each other and I looked at this woman and she was actually staring me down with the most evil, nasty look on her face. So, if there was a million things in your store I wanted to purchase, I would have not bought one because of her. I'm sure she's turned many a customer off. EDIT: looking at the many years of terrible reviews, it's clear owner/management could care less how their staff behaves.

I just had the nastiest customer service experience with this store I think I've ever had…read more I saw online that they sell Fermob bistro tables and chairs which a client of mine is looking for. I was reviewing the online listing, trying to gather pertinent info to share with the client - ie cost, colors, availability, shipping time in transit so they could make an informed decision. The shipping time wasn't listed online but I saw they had a customer service chat function. I sent my question on shipping time and waited a minute for someone to connect. They sent "?????" and "are you there?" right when they connected. Weird. I wrote back hello and they said they needed to know what color to answer. I shared the potential color. They said it was in stock, goes out within week of the order, and ships fedex. I asked how long it would be expected to take in transit. (This was my question initially). They said they don't make any promises. I said is there an estimation... 2 weeks, 5 months, roughly what should we plan for? They then wrote "why would you say that when I just said one week?" But as you recall, I was told after ordering, they ship out within one week. They never said the timing in transit. Then they disconnected. I was dumbfounded! Needless to say I absolutely will not recommend my client orders from Bon Marche. Hope this customer service person has the day they deserve.

Defective items and threatening customer service. This vendor shipped me a defective table, and…read morewhen I sent evidence was told "send us pictures so we can file a claim on your behalf, otherwise we cannot proceed." This does not follow US trade law, where regardless of a claim or not they are responsible for non-defective items. When I reminded them of their responsibility and graciously laid out options, including sending back for a normal return, they called me at SEVEN PM at night to threaten me and my family like thugs. I cannot get over the disgusting behavior of such thugs, this store is like a criminal enterprise. They may just get defective merchandise from Bon Marche and try to pawn it off onto customers who do not know better. Avoid this vendor at all costs - they don't even provide a price advantage vs. the Fermob website, or even Pottery Barn. I tried to support a small business - however an attempted scam and criminal behavior is what I was rewarded with. I may have to file a restraining order against their bizarre and undignified customer service representative, Jean Phillipe. Don't waste time, just buy from Fermob directly.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

Uziel was amazing in customer service!!! We drove over an 1 1/2 to purchase some cabinets. There…read morewere none on the floor and were told to order online and return tomorrow. Uziel at customer service assured us he could get them today and he did!! Thirty minutes later we are loaded with cabinets headed back to Taos! we will return for future purchases. thank you!

A delightful place!! We stopped by to look for patio gifts and were so surprised to see so much…read moremore! They have a huge building with jewelry, beading, pottery, clothing, rugs, statuary, handmade gifts. Huge selection of outdoor pottery and metal decorations. Even a glass blowing shop on site with classes. I was a kid in a candy store! So fun!

I returned to Jackalope last week for a long overdue return visit. This place is still it's…read moremassive place over several buildings (and outside) and fun to poke around. Maybe I've moved on regarding "stuff", but I was less likely to buy something this time around, aside from a little tin art.