While it's always fun to go through their aisles and discover new items to fill your house with,…read morethis store needs help. First it needs a deep, deep, cleaning and then the staff needs some basic customer service training. About the cleaning --- dusting, wiping and sweeping the floors would be a good start. Not sure if there's a cleaning crew that's responsible for this place but if there is, they aren't doing a good job. If you didn't know this it should be a concern since there are food products being sold in this store. As far as service, the afternoon I dropped in there were only two employees in the store and they only popped out of nowhere when it was time for us to pay for our purchases. I literally thought we were shopping in an abandoned store. The employees were nowhere to be found. While we were paying for our items, there were no greetings, no hellos, no goodbyes, or thanks, just a discussion amongst the two ladies of who was going to eat lunch first. We were invisible. I guess you get what you pay for.

We needed an unusual kitchen fixture only available here locally, and staff was beyond helpful…read more Very kind and willing to read up on the product to make sure we had the appropriate accoutrements.

Working with Sven at Santa Fe Kitchen Design was an incredible experience. We hired him to help…read morewith our kitchen remodel, and he went above and beyond at every step. Beyond his brilliant eye for design and great ideas for materials, Sven was an invaluable partner in managing the renovation itself. Our project turned into a bit of an archeological adventure--we discovered so much hiding under the walls of our old adobe kitchen--but Sven served as a constant guide. Whether it was navigating floor or countertop choices or troubleshooting design issues as they popped up during the work, he was always there to help coordinate with our contractors. In fact, he was so skilled and helpful that even our own contractors were impressed; they actually added him to their roster of design consultants. We couldn't be happier with our new space and highly recommend Sven to anyone looking for a thoughtful, capable, and dedicated design expert.

The only regret I had is that I did not call Sven sooner. I wasted so much time going in circles…read moreand down so many unnecessary rabbit holes with little to no direction. I was rescued just in the knick of time. Sven provided me a professional, honest assessment and proceeded to lay out a very concise, organized process to follow. My anxiety was cut in half after speaking with him. He guided me to the best resources for my budget and tastes. He is a class act and I am delighted with this new and improved kitchen.

Dream Casa Builders remodeled our master bathroom. We needed to remove the jet tub and replace it…read morewith a walk-in shower with a seat. plus we needed new cabinets, lighting, and fixtures. From the first contact with M J Barela to the last installation of the shower doors, I was very pleased. M J listened carefully to what I needed, he scheduled the work at my convenience, he kept me informed on an almost daily basis, and he made sure that clean up was done often. All the subcontractors were introduced to me, my husband and our dog on the first day of the job. The subcontractors were competent, were interested in my opinions and were friendly. I love the new bathroom and especially the shower. I would recommend Dream Casa Builders for any project.

From the owner: We are a contractor working out of Santa Fe, NM and surrounding communities. We are a top rated…read moreconstruction service provider, and from the first nail to the final creative touches, our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer kitchen remodeling, bathroom remodeling, and complete building services. Our other specialties are: General Contractor Home Remodeling Contractors Home Builders General Home Building Dream Casa Builders LLC has an extensive background in providing thorough construction project planning, and we know what it takes to get the job done right, on time, and within budget. We take pride in offering high-quality projects, using the finest materials, and keeping our work areas clean and safe at all times. Schedule us today for any type of kitchen renovation, bathroom renovations, and home remodeling.

Great spot to get gifts for the foodie in your life. Also a Jura espresso machine retailer!read more

Everyone in this store is delightful, helpful and kind. I took a class here and truly enjoyed the…read moreexperience. Plan to take another class soon! This is a wonderful kitchen store and I am so glad it's so close.

I have been in this store several times and the owners Amy and John have always been very nice to…read moreme. I have been in both the rail yard store and the Marcy Street store. They even fed me some great French pastry on one occasion. I have seen many people come and go and I was in the store when two ladies took extra brochures because they needed something to write on. The owner was very nice about it but said please take one and write on that if you need to but printing colored brochures is very expensive and if it's scratch paper you are looking for I have a paper bag you can write on. The lady said something I couldn't quite hear but left quite abruptly. I didn't think the owner was being rude. Some folks are just hard to please I guess. Anyway, I've bought some of their shoes and cushions. The items they sell are not inexpensive but it's like Mom used to say, "you get what you pay for". Long story short some of these items are years old now and have been left out in the weather (sun and rain) and they haven't faded or fallen apart. I can't say the same for the Chinese items I've purchased at Wal-Mart. I always try to support our local businesses first and use Wal-Mart as a last resort. Anyway I love this unique one-of-a-kind business. They have things that you won't find anywhere else.

I just had the nastiest customer service experience with this store I think I've ever had…read more I saw online that they sell Fermob bistro tables and chairs which a client of mine is looking for. I was reviewing the online listing, trying to gather pertinent info to share with the client - ie cost, colors, availability, shipping time in transit so they could make an informed decision. The shipping time wasn't listed online but I saw they had a customer service chat function. I sent my question on shipping time and waited a minute for someone to connect. They sent "?????" and "are you there?" right when they connected. Weird. I wrote back hello and they said they needed to know what color to answer. I shared the potential color. They said it was in stock, goes out within week of the order, and ships fedex. I asked how long it would be expected to take in transit. (This was my question initially). They said they don't make any promises. I said is there an estimation... 2 weeks, 5 months, roughly what should we plan for? They then wrote "why would you say that when I just said one week?" But as you recall, I was told after ordering, they ship out within one week. They never said the timing in transit. Then they disconnected. I was dumbfounded! Needless to say I absolutely will not recommend my client orders from Bon Marche. Hope this customer service person has the day they deserve.

I would like to thank Daisy, Salvador and Craiag for giving me good customer service…read more They were friendly and very attentive. They deserve a raise.

Behr premium waterproofing stain and sealer. I bought 10 gallons of this for my two decks. I did…read morethe prep work, applied...first rain, months later took off patches of this stain. I was actually buying another product and the people at the paint counter had mixed the wrong product with the color I wanted and said that this one would be better than the other and also gave me a discount. I would not recommend this at all. Since it made my deck look so crappy right away I switched to the fabricated Trex, which actually was less expensive than I would have thought.