Going to the post office is always a dreaded task. The post office is always understaffed for the…read morenumber of customers that walk through the front door. Just prepare yourself to wait for a while as there is always a line, and everybody has tons of questions. If you can, try to use the self-kiosk if you just need to mail something or get stamps-- you will save yourself a lot of time. Remember if you are mail a package-- make sure you bring your own tape or tape it up in advance. The post office no longer provides tape. Also bring a pen with you in case you need one.

This review is more for the post office in Simi and not the person who helped me. She was nice but…read moretheir polices are absurd. I had a package and needed a sliver of tape to seal it. She told me I had to buy a whole role for $3.99. This is the SECOND time they did this to me. I get it's not her fault but this is clearly a "nickel and dime" policy and while I can easily pay it, it's the principle as to how poorly run the post office is and why they are always bankrupt. Will be sticking with fed ex and ups moving forward and more than happy to pay more for it.

This UPS store is always accommodating. They are so helpful quick service great value and assure…read moreyou that your items shipping will get their promptly and safely. Very pleased with this location.

Writing a review on a UPS store is not usually my jam, but I wanted to recognize the excellent…read morecustomer service that I experienced at their location within Simi Valley. When I walked into the store, it was super busy and was expecting to wait, but I was immediately called over, and the staff member walked me through the process. In all actually she did all the work for me: packed the box, got the label and finalized the package. All with a smile and a friendly conversation. I appreciate the customer service had at this location from the minute I walked in till the time I left! This location offers a host of services that include packing, shredding, copying shipping and more. Its a one stop shop! Plenty of parking in the lots around the shop, despite a sometimes-busy area located near Sprouts, a coffee shop and more.

I had urgent international mortgage paperwork requiring notarizing right before Christmas. Mail &…read moreParcel Center were excellent to work with, including answering my calls and calling me back if they were on the other line. The result was a successful, timely close of a very stressful and urgent cash-out refinance. I could not be happier with their customer service and highly recommend them!

I had a P.O. Box here for over a year, and would have kept it if I didn't move. The owner of this…read moremailbox location is one of the kindest and most patient people I've met. My friend, who wasn't listed on my P.O. Box, kept sending mail there. The owner politely reminded me several times that he needed to be added to the box before receiving anything. Even when he never went in to fill out the paperwork, she still calmly handed me his mail and kindly reiterated their policy each time. Eventually, I asked her to start returning his mail since he wasn't following through. But when she noticed one of his checks had arrived, knowing it was important, she still made sure I got it. She never once seemed annoyed or frustrated--just consistently understanding, professional, and caring. A truly wonderful person running a great business. I highly recommend this place for anyone looking for reliable and thoughtful service.

Visited on Wed at 5pm prior to closing and service was fast and they even saved me $ by…read morerecommending a more appropriate option than what I had been recommended previously. I have also visited various other times and lines are often not long, employees are friendly and efficient. Traffic to this location is not bad except for past 5pm coming from TO.

Nice, clean, quiet, with forms I needed before reaching the counter to boot!…read more As I waited in line, Brandon came out, gave his coworker a break, and handled us, quickly, nicely and so professionally. A kind but mighty knowledgeable young man. As we waited for machine to cooperate during my Certified Mail checkout, he was so darn personable yet proficient. Didn't take long, but actually got to know a snippet about him. My kinda customer service! And so VERY much better than the small, busy, not so friendly one on Galena.

I needed to make a copy of something and fax it. No one has fax machines anymore! Anyway, Hannah…read morehelped me make the copy, fax it , give me the confirmation. She was super sweet and helpful! What took her 5 minutes would've taken me an hour. She was very professional and humble. I'm so glad she was there. Also! I believe in supporting small business

Everything went great there the people that worked there are amazing. They go over and above to…read morehelp every time I've been there.

5:40.... Gone came to drop off package and they are closed what clowns! Why post hours of…read moreoperations hours of operations? If you're gonna close early and there's a second time this has happened. I drove over in the rain. You guys are a joke.

Absolutely love the girl who works here! Always EXTREMELY KIND and VERY HELPFUL!!!! She's always…read morevery busy but keeps a smile on her face and gives excellent customer service!

What happened to rain or shine? My parents live here and I stay here often to take care of them…read more This neighborhood often goes days at the time with no mail delivery or mail pickup. I don't know what's going on with 91307, but this is the worst I've ever seen. Do they not have enough carriers? Are carriers going to the beach instead of delivering mail? Why regularly go days at a time with no mail service?

someone needs to be fired immediately for messing up my gate forcing my gate to open put big box in…read morebetween it usps should pay for the damage i already filed a complaint

The Lady on the counter was rude. I was just asking for…read moreassistance with the self service printing. She sounded irritated that I was asking for help. Then I asked why am I being charged $25 for an $11 printouts. She sounded more irritated. She just said just wait for my bank to refund the difference. It shouldn't be hard to be nice to costumers especially when there was no other costumers

Great experience. I needed something copied from my email, went to this FedEx location. I found…read moreAmy, staff member, very helpful. She was able to assist me with the copy I needed. She suggested if I was able to pull my email up on my cell phone, I can send it directly to their printer. However, that did not work, maybe the printer was down. She suggested to send it to the store email, that worked. I paid for my copy and she thanked me for coming in and I thanked her for her help.

I have had a private mailbox here for perhaps ten years now and I am mostly quite happy with the…read moreservice here. Richard and his family have been lovely people and I have been late on my box rent more than once. My absolute only complaint is the hours they are open. I understand the place has been sold and we will have new management soon - perhaps they will increase the hours

This is my secret spot. Well, now that it's on Yelp it may not be so secret…read more.. Here we have a Mom & Pop-run post office that is 3 miles from my house and it's never, ever busy. Over the holidays I was able to park right outside the door and drag in boxes to mail and there was never a wait. And unlike the post office lately (who all of a sudden have taken to upselling in an extreme way), they check the prices and options for you and help determine the best way to mail each item. That alone saves me money and time. They also have mail boxes available, will send faxes for you, make copies, etc. All with a smile and a genuine conversation. This is how post offices used to be!