On Tuesday April 28 at 10:22 am my boyfriend called the store and spoke to a female worker. He…read moreinquired about a tire and installation. She confirmed that the tire was in stock and installation could be provided. She informed him that it could be done after 2pm, due to being short staffed. On May 2 we arrived to the store to purchase the tire and have it installed. The male employee stated this is not a "repair shop" and he could only sell the tire to us. It's honestly not hard to communicate with the customer if installment isn't available at the time. We had a poor experience, I suggest speaking to your employees and being on the same page of what is offered so this doesn't happen again.

****Attention****…read more Head up to other customers: make sure you fully understand the return policy before buying motorcycle tires from Cycle Gear. I purchased Shinko 777 white wall tires from Cycle Gear and had a very frustrating experience. I took the tires to four different shops -- including two attempts at Cycle Gear -- and no one was able to properly bead the rear tire. The tires were never ridden because the rear tire simply would not seat correctly on the rim. What made the situation worse was Cycle Gear's tire return policy. I strongly recommend anyone considering buying tires from them read the policy carefully before purchasing. Once the tires are removed from the packaging -- or in my case mounted on the rim -- they will not refund your money, even if the tires are unusable and have never been ridden. I hoped the company would be understanding given the circumstances, especially after multiple professional mounting attempts, but that was not my experience. I'm now out roughly $300 and stuck with tires I cannot use. At this point, I honestly feel ripped off and scammed.

Clark and crew always do a great job with suspension mods and maintenance on motorcycles, mountain…read morebikes and ATVs. Taking off one star for occasional delays when they get busy.

I'm going to give Noleen J6 three stars because their website is easy to navigate and occasionally,…read morethey check their email except when you want to order something. I'm having a rear shock for a GT RTS mountain bike rebuilt but good Lord, I can't get anyone to reply to see if I can get a rear bike shock ordered for my bike because Risse Racing failed to make me a custom shock and I'll take my business elsewhere. At any rate, I sent an email with my bike, the measurements and asking for a quote and haven't heard anything in several days. So, I guess business is that good. Support American...yeah, I would if I wasn't getting silently turned away. If I was at any professional job, I'd get fired for missing important emails. Obviously, professionalism in customer service isn't their strong suit.

My fathers bike sat for a few years before I got my hands on it. Rick and Dave were very straight…read moreforward with the work that needed to be done. Got it back up and running like new. Bringing it back for anything it needs moving forward.

Rick and Dave make you feel valued as a customer…read more This shop is your go to place for tires and wheels. Both guys take time to answer questions and give valued information. I have now used them a few times and there is nowhere else I would rather go. Rick and Dave explained to me which tires would be best for my bike (Harley Street Glide) with custom wheels. I am happy I listened to their advice as the tires feel great. We also spoke about suspension upgrades which I am now working on to get. Do not look further and check this shop out. You will not be disappointed.

Great service, thank you for making the shop experience easy. Vincent got me dialed in and the bike…read moreback on the trails Thank you VRM

Awesome service from Vincent and his crew. Went in today to get some work done on my ZX14R, and the…read moreservice was quick and the price was great! Definitely will be back when I need some more work done!

I rarely leave negative reviews, but I feel it's important to share my experience…read more Before purchasing my Polaris RZR, I was told the vehicle had been fully inspected and that any issues found during inspection would be addressed before delivery. When I arrived to pick up the UTV, I immediately noticed the rear brake pads were metal-to-metal. To his credit, the owner provided part of the brake pads so I could replace them myself, but this made me question how thorough the inspection really was. Within the first week of ownership, I also discovered that three buttons on the Ride Command system were not functioning properly. I never brought this up because I didn't notice it during pickup and decided to let it go. The UTV also was not detailed or cleaned before delivery, which wasn't a major issue to me, but it added to my overall impression. The biggest issue was the front differential/AWD system. Shortly after purchase, I began experiencing intermittent AWD problems on my first ride. After further testing and consultation with a differential specialist, I was informed that the differential had an internal issue consistent with a pre-existing failure. The AWD would engage when cold but stop engaging once the vehicle warmed up. To the dealership's credit, they offered to rebuild the differential if I paid for the parts and they covered the labor. However, I was disappointed that I was still expected to pay for a major drivetrain issue that appears to have existed before I purchased the vehicle. This review is not about the cost of the repair. It's about the principle of selling a vehicle as fully inspected and then discovering multiple issues shortly after purchase, including a significant differential problem. Based on my experience, I cannot recommend this dealership.

The worst customer service rude never go to this place or call 20 min on hold to hang up on me the…read morei call with a different number tells me he will return my call never did call back next day to be put on hold again

My dad originally brought his motorcycle in for what should have been a simple tire installation…read more Instead, the process dragged on for over two months. Every time he called, there seemed to be a new problem, a new part that supposedly needed attention, or a new reason the bike wasn't ready. What was especially frustrating was that many of these issues had never been problems before the bike was brought in. At one point, a part that had been discussed ended up damaged while the motorcycle was in the shop, leading to even more complications and costs. The entire experience felt like a constant upsell rather than a straightforward tire installation. After months of delays, changing explanations, and increasing charges, my dad paid around $1,000 and ultimately took the bike back. He is now having to work on the motorcycle himself. Very disappointing experience and not a shop I would recommend. If I could give this place 0 stars I would, a waste of time and money.

Schedule's appointments and cancels at the last minute, unreliable, doesn't return phone calls…read more Don't waste your time.

My experience with this company and with Jonathan is nothing but stellar and impressive. The price…read moreof their products and services is even more competitive than online offers. They were accommodating and willing to answer a lot of questions with regards to warranty and care for the product purchased. I will definitely continue to patronize this company! Info: I purchased a Bakflip MX4 for my truck and the price including installation is 15% cheaper than ordering the product online and doing the installation yourself

I have been using this company for my accessory needs since the year 2000. Johnathan is a total…read moreprofessional; he is fast and efficient and I was in and out. He worked on my 2018 Silverado ( Tonnele cover) yes they did relocate but that did not matter to me because johnathan does the best work.

My partner and I were out on a Saturday with time to kill, and he had seen an advertisement on FB…read morefor a detail supply shop. And we decided to go ask a couple of questions concerning a 2004 SL65 AMG hardtop convertible that has spent too much time in the automatic carwash, eating up the clear coat. When we arrived, we were greeted happily by Rebecca and Matt, who walked outside, and pointed out to them the hood and fenders that were showing signs of weathering on the hood and fenders. The rims were also dull and showing signs of possible total replacement. After speaking with Matt, Rebecca, and Rebbec's husband, the complete restorative work was estimated to be around 2K if totally restored by a professional. After discussing the repair estimate for the damage, we were asked if we minded if they tried out some products and possibly reverse any damage. They made a very considerable offer to try some products to see if they could do anything that could help, or were we a lost cause? The before and after were night and day. First, the car was given a wash that it hadn't gotten in 5 years. The High Gloss Lab has a reverse osmosis water treatment that takes out all the impurities that are in our HD hard water. The hard water spots that dry all over the car. If you are a mobile detailer or any novice who wants to purchase this treated water, it is accessible from the rear of the building, taking cash like at a 24-hour carwash, allowing you to fill up a tank 24 hours a day. This makes the carwash give a spot-free wash in record time. The acid treatment that treated the hood and the fenders was like magic. The acid used on the tires literally gave us the appearance of new tires. The hood and fenders shine and feel silky to the touch. I was impressed with the products and the life that they gave back to the car. We were also impressed with the information and the attention to answering all our questions and making sure we understood how to properly use the products. We didn't feel rushed, and we were given top-tier customer service and support. The steady stream of traffic from mobile retailers coming by and just being properly taken care of without a hint of attitude or unpleasantness. We had a great time hanging out here and learning an abundance of information, and we have already been back to work on our 2012 Audi Q7. Please give them a chance to earn your business. I truly believe you won't be disappointed. We loved everything about this business, the people, the products, everything!!!

Awesome place!! Not only great people, but super knowledgeable on all aspects of taking care of…read moreyour ride. They have a wide selection of detailing supplies. Everyone from the driveway do it yourselfers to the professional detailer will find what they need. I wanted some quality products to clean up my truck as i was not impressed with the everyday Walmart or Autozone offerings. Drove a little way, but super glad i did. Being a natural skeptic, older guy (i said older-not old), was impressed how they not only knew the details of each product they offered, but they actually took the time to come out and look at my truck. They were then able to not only recommend what i needed, why i needed it, and the differences of each product to accomplish my goals. Serious old school customer service. I definitely needed to give them a shout out. If we don't support the good shops we cant complain when they are gone. Great job Gloss Lab! Caution - if you venture down the technical rabbit hole of ph levels etc, they will be right there with you. They love that stuff.