** (1 Star)** I am…read moreextremely disappointed with my experience and the lack of support I received regarding my **2026 Harley-Davidson Nightster Special with only 1,300 miles**. On Sunday night, my bike suddenly would not start, leaving me stranded. Since Harley dealerships are closed on Sundays, I called the nearest open dealership on Monday morning (Riverside Harley-Davidson) to start a warranty claim. Instead of helping, I was told it would take **approximately two weeks** just for them to pick up the motorcycle. For a nearly brand-new motorcycle that is still under warranty, that is completely unacceptable. Because I rely on my bike and couldn't wait two weeks, I took it to a local motorcycle shop just to see if they could charge the battery so I could at least get it home. They determined the battery was defective and would not accept a charge. I ended up paying **over $300 out of pocket** for a replacement battery, installation, and coolant refill. What makes this even more frustrating is that I had already completed my **1,000-mile service at Death Valley Harley-Davidson**. If the bike had just been serviced, why was the coolant already low? That immediately raised concerns about the quality of the inspection that was performed. Afterward, I contacted Death Valley Harley-Davidson to explain the situation. Since the motorcycle is still under factory warranty, I requested reimbursement for the repairs. I was told they would not help because I had taken the bike to an independent repair shop. They also told me I should have had the motorcycle towed to the dealership instead. My question is: **Why should I have to pay out of pocket to tow a brand-new motorcycle with a warranty because it became inoperable due to what appears to be a defective battery?** I had no reasonable way to transport the bike myself, and Harley dealerships advertise roadside assistance and warranty support. Telling a customer they're responsible for towing costs on a defective, nearly new motorcycle is not the level of customer service I expected when purchasing a Harley-Davidson. I'm not upset that a battery failed--defective parts happen. I'm upset with how the situation was handled. A premium motorcycle brand should stand behind its products and take care of customers when defects occur, especially on a bike with only 1,300 miles. Unfortunately, instead of feeling supported, I was left paying for repairs myself and being told there was nothing they could do. This experience has seriously damaged my confidence in Harley-Davidson's customer service and warranty process.

Don Shults is an amazing sales person!! Awesome customer service!! Great cool personality and knows…read morehis bikes!!

I rarely leave negative reviews, but I feel it's important to share my experience…read more Before purchasing my Polaris RZR, I was told the vehicle had been fully inspected and that any issues found during inspection would be addressed before delivery. When I arrived to pick up the UTV, I immediately noticed the rear brake pads were metal-to-metal. To his credit, the owner provided part of the brake pads so I could replace them myself, but this made me question how thorough the inspection really was. Within the first week of ownership, I also discovered that three buttons on the Ride Command system were not functioning properly. I never brought this up because I didn't notice it during pickup and decided to let it go. The UTV also was not detailed or cleaned before delivery, which wasn't a major issue to me, but it added to my overall impression. The biggest issue was the front differential/AWD system. Shortly after purchase, I began experiencing intermittent AWD problems on my first ride. After further testing and consultation with a differential specialist, I was informed that the differential had an internal issue consistent with a pre-existing failure. The AWD would engage when cold but stop engaging once the vehicle warmed up. To the dealership's credit, they offered to rebuild the differential if I paid for the parts and they covered the labor. However, I was disappointed that I was still expected to pay for a major drivetrain issue that appears to have existed before I purchased the vehicle. This review is not about the cost of the repair. It's about the principle of selling a vehicle as fully inspected and then discovering multiple issues shortly after purchase, including a significant differential problem. Based on my experience, I cannot recommend this dealership.

The worst customer service rude never go to this place or call 20 min on hold to hang up on me the…read morei call with a different number tells me he will return my call never did call back next day to be put on hold again

I'm excited to have an off road oriented motorcycle store nearby…read more They've packed a lot of popular items in a clean and easy find layout. They even have good tire choices for off road. I was helped by Mike. Thankfully he assisted me in getting fit for a Mobius X8 knee brace. Without him, I probably would have purchased the wrong size. I saved quite a bit of money over any other shop including the huge one 15 minutes closer to me. All in all, it was worth the xtra drive. Looking forward to my next visit there. BTW, they're enthusiast, ask a question and you'll get a knowledgeable answer.

This is a highly dishonest business that engages in shady retail practices…read more I have direct experience with this outlet's staff selling me an $800 jacket that didn't fit, and when I sent it back, falsified a claim suggesting damage to the garment. However, in actual fact the jacket was returned by UPS in perfect condition without a single scuff or abrasion and all clothing tags. As noted by another Yelp reviewer, Avid Cycles does this so they do not have to resell returned clothing: they force the consumer to absorb the cost of buying the wrong size by only refunding the tax from the sale, then claim the clothing is "damaged" to pin the responsibility on the customer and therefore, keep $700 of their money. Avoid this predatory business and its unethical retail practices.

went in for a new battery the person was so helpful and i was in and out quickly, I will totally…read morebe coming back.

So I've been going to this place for my Honda quad for years. Before, I have to say that the…read moreservice they did was great and was affordable. Fast forward to 2 years, I couldn't ride my quad due to illness and and it sat for 2 years. I tried to start it and it would fire up but won't stay on. So I decided that since Rams Motorsports worked on my quads maintenance before I stored it I would bring it back to them. Once it was there a few days later I received a phone call from Allan, a long time worker there for years. He gave a me price of $600!!!! I was floored and asked him what was wrong with it. He mentioned that the carburetor had to cleaned and gas had to be drained. I couldn't afford that price so I had asked him if I could take the quad back. He said it would cost me $200 to get it back for the diagnosis work. I figured I would call another Motorsports. I was told that the diagnosis would only cost me $95. So I called Allan back and told him I other Motorsports charges $95 and I told I can give them $100. He finally agreed to release the quad to me for $100 for the just the diagnosis. When I brought it to the other Motorsports they mentioned that Rams Motorsports didn't even take the carburetor apart or did anything at all. In fact, after they worked on my quad come to find out that the gas was still good and it wasn't the carburetor at all. It was only the battery that needed to be replaced. I want everyone to know that I was loyal to Rams Motorsports until this experience. In fact, I wanted to buy more things to purchase for my quad. Well, they won't get anything from me now. They lost my loyalty and my business. To everyone that comes here or think of coming here... Please ask questions and get another opinion from another Motorsports.

Joey at Get Lost is a very knowledgeable and friendly person. He has tons of experience working for…read morethe Motor Company and opened his own shop. I did some motor work myself and the results weren't good. I called Joey in a panic and he had my bike fixed in 1 day and half the price the dealership would have charged. I am going on a long ride and I will be taking my bike to Joey soon so he can give it a once over. I trust this man and wish him nothing but success in his chosen career. BTW, the guys at the local motor company all speak highly of him and his credentials as a repair shop mechanic-owner. Support this shop, we need an alternative to the dealership.

Joey is absolutely awesome! I highly recommend Get Lost -Twin. They are the best in Town, hands…read moredown!

Tony at Motorcycle Zone is the only mechanic I trust with our boat & desert toys. He's reliable,…read moreprofessional, and always gets the job done right. Whether it's a quick fix on my boy's dirt bikes or a bigger repair on my quad, Tony's efficiency and honesty keep me coming back. Highly recommend!!

I've been a loyal customer at Motorcycle Zone for years, Tony is simply the best. He's honest &…read moreknowledgeable, very clearly a mechanic of decades. He charges fairly & is one of the most reliable people you'll ever meet had a major engine issue right before a planned ride. Tony had it diagnosed and repaired so quickly, it felt like a miracle. That's the kind of professionalism and efficiency that makes you stay with one mechanic forever. From motorcycles to quads and even jet skis, Tony's expertise is unmatched. Hondas, Harley's, Yamahas, you name it. I wouldn't trust my toys with anyone else.

Service and part department did a great job at letting me know when all the parts came. Awesome…read morecustomer service!. I definitely recommend you go with Jake in the service department. He was super patient and quoted me honestly. I was updated with pictures during the service. I look forward to coming back again for my next service.

Just purchased a 2025 Yamaha R7 from Del Amo motorsports Jose helped us and he was amazing and very…read morehelpful with the entire process. The team was amazing with helping us and guiding us throughout throughout the purchase very pleased with my experience. Thank you, Del Amo Motorsports team!!

Basically pulled in and pulled out. My tire was replaced within 15 minutes of arriving. Their…read moreprices are decent and the employees were kind. I would definitely recommend this place for anyone who needs to get their tire changed ASAP. And they do carry used tires.!!

Disappointed with Dishonest and Poor Service…read more I brought my SUV in to have a tire pressure sensor replaced--something my vehicle clearly identified, and which was previously confirmed by GMC as affecting one specific tire. I supplied a new sensor myself but was told they could not program third-party sensors and would only use ones they sell. I agreed to proceed with their sensor and service. However, I was later told that a different sensor (on the other tire) was also failing and that even though they replaced it --that the warning light would still remain on unless I replaced the other one. That made no sense. I paid to have the issue diagnosed, repaired, and programmed properly, yet the original issue remains unresolved. I'm now left with two tires (when I came in with one) showing faulty sensor warnings and no real solution. The experience felt misleading and unprofessional. Had they been upfront about their limitations or accurately diagnosed the issue, I would've gone elsewhere. I won't be returning and wouldn't recommend this place to anyone expecting honest, competent service.