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    1 month ago

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    Ask the Community - Sapphire Contracting

    SoCal Fireplace Services

    SoCal Fireplace Services

    5.0
    (119 reviews)

    When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

    I decided on removing a standard fireplace insert and wasn't sure what to expect. Justo was quick…read moreto respond to all my questions and sent photos of previous work to help explain his thought process as well as show me what to expect. He was able to come asap for my job. Justo was punctual and professional, draped the area to minimize dust spreading, and also used the shop vac while he worked. He did a great job keeping drywall removal to a minimum and finished the job in the estimated time he quoted me at. The area was left cleaner than when he started which was great! I highly recommend Justo and wouldn't hesitate to use him again.

    California Chimney Sweep

    California Chimney Sweep

    4.6
    (101 reviews)

    I needed a fireplace inspection so I reached out to this business three different ways- I called…read moreand left a voicemail, I filled out their form via their website and also reached out to them via Yelp. It's been two weeks and have not received a response.

    Old homes develop old home issues. Our house is over 100 years old and like its owners it is a…read morelittle creaky. I knew someone once who in response to hearing an older person described as looking great for their age say, "Yes, but on the inside everything is that number of years old." Great insight especially when it comes to our chimney. We had issues with the chimney cap and the flashing in addition to the more routine elements of cleaning the interior smoke conduit. California Chimney Sweep was fantastic! They made a prompt appointment and arrived on time. All of our conversations were pleasant and all of our questions were thoroughly and politely answered. The inspection revealed a number of issues that required attention. Potential sources of water intrusion were meticulously sealed. The area inside in front of the chimney was carefully draped to catch any debris and then a vacuum device was placed in the area. Nothing escaped into the room while the chimney was carefully cleaned. As the work was done they even noted an area around one of our windows adjacent to the exterior chimney that also could be a source water intrusion and suggested that we look into having that area sealed. We were so grateful for their helpful and careful approach to our issues. California Chimney Sweep went above and beyond expectations and did a fantastic job taking care of our chimney issues!

    Huntington Beach Fire Pits & Fireplaces

    Huntington Beach Fire Pits & Fireplaces

    4.8
    (162 reviews)

    Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

    Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.

    Sapphire Contracting - drywall - Updated August 2026

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