Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

Smartest doc I've met in a long time. Wish I could see him…read moreas a PCP. Went in to check whether I was having BPPV problems. He was through, responsive, and knowledgeable.

I reached out to this office because i was looking to get a specific procedure done and their…read morewebsite states they offer it. Confirmed that with them over the phone so i went and got a referral (had to pay a $40 copay to see my pcp). I also had to fill out multiple forms and even change my work schedule to see Dr.K. The day of the appt, i walked in and the front desk girl tells me that they don't offer the procedure and if i still wanted to see the doctor. I asked her why they couldn't have told me this prior when we were in contact multiple times and i was specific about it and she was not apologetic at all. Maybe next time double check with the doctor before making me get a referral, change my work schedule, drive all the way to the office and waste my time! They expect you to be respectful by showing up 15 mins early yet they don't respect the patients time! Stay away

I cannot begin to express my gratitude for Dr. Liu and Lisa. I've struggled to breathe for well…read moreover a decade, and it affected my quality of life in every corner, from sleep deprivation, to mouth breathing in the gym. Dr. Liu is a phenomenal surgeon, and my recovery was smooth, safe, and predictable. I want to give a massive shout-out to Lisa, who sat on the phone with me every single time I called with a question or concern during the recovery process. She was beyond patient with me, and kept me calm before and after the operation, knowing that while I wanted the surgery more than anything, I still had my fears and doubts. She's incredible at what she does, and I'm so grateful she was on my team. Thank you so much Dr. Liu and Lisa, for your extraordinary care, and for giving me my life (and my nose) back! Ps - If you think you may just have uncontrolled allergies, go in for an exam. You may be surprised to find it's something anatomical!

Walked into an unknown Dr's office and was greeted with beautiful smiles and the feeling of a…read morecaring place to be and I was so right. Everyone was kind and efficient. Dr. Jacobs was wonderful. Not a rush kind of Dr. He took his time with me and answered a few questions that I asked. He has such a pleasant way about him. He made me feel very comfortable and concerned about me and what was bothering me. If you need an ENT don't hesitate to call this office and make and appointment with Dr. Jacobs.

I had my nose done by Dr Liu, due to my terrible deviated septum and breathing problems. Granted I…read moream super happy with my breathing however when we discussed fixing the appearance of nose which he said he was happy to do, I'm still left with the ugly nose I started with. Sure is it a little smaller than before? Yeah. Can I breathe better? Sure, which I'm ecstatic about. The thing I'm upset about is the over all appearance of my nose. I feel like he over, promised and undelivered in that department. Which really bums me out, as I think Dr Liu is great at his craft but perhaps the aesthetic part isn't his forte. He now wants me to see another surgeon who doesn't have the greatest reviews to see if she would do my revision. I might even just wait to do it in Brasil where there is a surgeon I know and trust. I really am very disappointed that he didn't wanna make this right and I'm not sure if it was his lack of confidence or he just didn't want do it, either way it's a me problem. My feelings are hurt and I feel totally put off by it. One of the things he mentioned to me is that he doesn't do Instagram noses and I didn't ask for an Instagram nose. I asked for a smaller elegant nose to match my face. unfortunately I am Eastern European so we tend to have very strong features in the nose department and all I wanted was something a little bit smaller and now basically it's the same.

Horrible front office experience. I am trying desperately to get someone to call me back to…read moreschedule surgery, but the front desk states they cannot guarantee when my call will be returned. I have been sitting on an insurance approval for nearly a month - still no call.

Dr Anton Kushnaryov is articulate and gentle. Had a great touch when extracting a tube from my ear…read more He is young, so as a senior, I know he won't retire on me in the middle of my care! I wish he had his own waiting room. He shares it with the other offices there. I'll wait in my car or outside. They could provide a bench. California weather is great to wait out in.

I've been seeing Dr. Kushnaryov for 5-years, and been very pleased with his partnership. He listens…read moreand offers more than one solution. After surgery the post-op has always been smooth with no complications.

Super nice! Everyone was friendly and the office is clean and organized. Fun little things to do in…read morethe waiting room too. The playlist was fire not gonna lie. Any office that plays Rihanna deserves a shout out. The doctor was informative and helped educate me on how to read my audiogram. Appreciate it!

Was referred here after an ear infection and one ear would not fully clear/pop. The staff were…read moresuper friendly and helpful. The PA Kristen Mohr was excellent and communicated well on expectations and treatment plan. Best news she was right on... the nasal spray and exercises worked in the timeframe she expected and I'm feeling fine.

WARNING: Novel ahead! Because I feel like writing today…read more I would give this doctor 1 star, but I'm giving 2 stars because his office staff was wonderful and I hate to take away from them. They were very friendly, helped me with my kids in the waiting room, and were quick to get my paperwork processed. He also correctly diagnosed my son, so I need to acknowledge that, even though it was a pretty basic case, based on what he said. I made an appointment with Dr. Reisman, even though I wanted to see Dr. Jacobs originally, based on his 5 star Yelp reviews. Since Yelp isn't the end all be all (and I know plenty of people who are awesome with less than 5 stars) I decided I'd see Dr. Reisman instead because I needed to get my son in ASAP. Unfortunately, once I met him, it became clear why he was available in such short notice. Now, I understand that sometimes people have a rough day, so even though he was completely condescending and rude to me when we came in, I decided to let it go. He correctly diagnosed my son and for that I'm grateful; however, I left there thinking "I'm never paying my hard earned cash to see that person again," forgetting the fact I would need to speak to him in the near future about my son's test results. I quickly got over the frustration of this appointment because obviously, not a big deal in the long run; however, when he called me 5 days later to tell me the results of my son's test, I was quickly transported to the moment I met him. To make a short story long, he called my home phone first and not my cell that was also listed, which is totally fine. We never get real calls on our home phone line and (just for kicks since it's been a bit of a rough day) for the first time ever my husband decides to pick up the phone and say, "Dominos Pizza!" A time old prank tradition that dates back to when the telephone was invented, I'm sure. Instead of laughing about it and just moving on, he was his usual self! The doctor said, "Really?" My husband replied, "No it's not." The doctor asked, "May I speak to Mrs. Roblee?" My husband asked, "May I ask who is calling?" He raised his voice saying, "A doctor!" At this point my husband gingerly handed me the phone, realizing he had made a mistake of epic proportion and when I said hello, the person on the line angrily inquired, "Who was THAT?" Remember, I still have no idea who this was so I wasn't sure who was even asking. I told him it was my husband. He said, "Well, I'm glad THAT is over...this is Dr. Reisman," in his seriously offended voice, and was obviously really annoyed. Oh yes! I know that voice! Now, I can understand that if someone is having a bad day, this might not be a fun moment for them, especially after a long day of doctoring, even for the most lax person. I sincerely apologized and said how sorry I am and that we never get real calls on this phone. He raised his voice and said, "YOU LISTED THIS AS YOUR NUMBER." I was so taken aback at how angry he seemed, but not surprised since I saw how poor his bedside manner was at the last appointment. I simply said, "As I said, I apologize for the mistake." He then stated the rest of the information and I just let him speak until he was done. (In our appointment he would condescendingly say "let me finish" when I was about to ask him a question at a time in the conversation when it would seem a question should be allowed). I simply said thank you and goodbye. I hesitated writing all of this out because I generally do NOT care enough about stuff like this. And who has time for this? Well I'm making time. I'm totally willing to let stuff slide because let's face it, we're all human; however, the interactions with him were so bad that I felt it necessary to share. There are too many kind and caring doctors to even give this guy a try. Also, to be honest, it feels good to get this down in writing. This has been such an unpleasant experience I felt it necessary to take the time to be detailed. When I pay for a service (cash, no less!) he is providing, I expect to get treated like an adult, not a child who needs reprimanding and reproach. Anyway, if you see this guy, make sure to not EVER make a joke or expect a normal response. Do not even think about interjecting or asking a question when he isn't ready for it. Just go in, state the problem, don't speak before spoken to and for God's sake do NOT answer the phone "Dominos Pizza!" when he calls......actually you know what? Maybe do... -Written by someone who literally gets along with most people. Just not this guy.

My surgery went well, had surfer's ear and doctor Reisman removed a fairly large bone mass from my…read moreinner ear. Now no water gets trapped and can go under water again without getting any in my inner ear that I can't get out.

Dr. Salgado at Pacific ENT in Carlsbad is probably the best otolaryngologist in north county…read more I've suffered from sinusitis since I was in my 20s. I've seen one ENT after another. Finally, I was recommended to Dr. Salgado. I had a successful endoscopic sinus surgery and septoplasty. The office staff is all very polite and professional. If you are looking for a great ENT, I highly recommend Dr. Salgado.

I had a referral for this specific office given to me from my insurance. I called to make an…read moreappointment and the receptionist by the name of Melissa, I believe basically gave me the run around. She said they never received my referral, and that I couldn't bring in my referral from the mail and that it needed to be from my doctor. So I asked my doctor and they said that that was not true. So I gave pacific medical group a few days, maybe they needed some extra time for that referral to show up in there system. I called back 3-4 days later and the same girl answered, cut me off while talking and told me they don't take my insurance. I have never had an issue with a referral or setting up an appointment. Now it sounds like to me, that this receptionist is unqualified to do the job. She was rude, not helpful at all and that's unfortunate that Pacific ENT Medical Group would have someone like this to represent them, as I haven't even been seen by any of the doctors, but from this interaction with someone who represents the business, I'll be sure not to recommend this office. Care quality 0-10

He is an amazing doctor and the office staff are awesome as well! I had about 5 throat surgeries…read moreand Dr Salgado is the best! Even when there was an emergency with my throat he canceled all patients for the day just to do the emergency surgery on my throat! That is above and beyond! I can't say highly enough how much I appreciate him and his staff and recommend him 100% for all your ENT needs!

I saw Dr. Salgado today. I find him to be one of the most caring doctors I've been to in years. He…read moresits down and listens to you. You'll never feel rushed. He's knowledgeable and he makes you feel very comfortable. I would give him six stars if I could.!

My wife and I both have Dr. Burzell as our Primary Care doctor. We both love him! He never makes…read moreyou wait long at appointments and spends QUALITY TIME with us to go over all of our health needs. If your looking for a GREAT doctor, look no more. THANK YOU to Dr. Burzell and his team for several years of OUTSTANDING care! We greatly appreciate all of you! :)

Best MD ever! Love Dr Burzell, Have been a patient for over 10 years! Love this practice, the staff…read moreand PA Shiloh