I'm so happy I found this practice! If you are looking for…read morea provider that is down to earth and so helpful and that listens to your healthcare needs, look no further. She is here. Morgan Knowles PA-C knows how to give the very best care with a smile that will light up your day. Thank you, Morgan, for getting my health back on track.

Dr. Stewart Wilkey is not accepting new HMO patients so why doesn't his website say so? Why didn't…read moreAlignment Health Plan know this and assign me a new patient? God help you because the system is screwed up. There should be no excuse in this age of communication.

Very personable and actually listens to patient concerns. A talent not favored by many doctors!read more

My wife and I both have Dr. Burzell as our Primary Care doctor. We both love him! He never makes…read moreyou wait long at appointments and spends QUALITY TIME with us to go over all of our health needs. If your looking for a GREAT doctor, look no more. THANK YOU to Dr. Burzell and his team for several years of OUTSTANDING care! We greatly appreciate all of you! :)

Imagine paying for a Netflix subscription where you think the movies are free to watch after making…read moreyour monthly subscription fee, but you later receive a bill for hundreds of dollars because one of the actors in the movie you watched was not licensed by Netflix. This is how it is dealing with Scripps and healthcare in 2026. Beware of Scripps Health! This is an elaborate money-making scheme where they assure you that you will not be billed for things and then perform services that aren't needed for insane prices. They then threaten to send you to collections because the services they provided (that no one asked for and they recommended) were not actually covered by your insurance. We took our three healthy children to the doctor for an annual wellness check. They were not sick, had no complaints and did not have any specific reason to go to the doctor other than a simple annual wellness check. We were not at the clinic for more than an hour but somehow Scripps racked up a bill of over $4,000 -- just for a simple wellness check!? Insurance only covered a small amount and now they're threatening to take us to a collection agency over these unwanted and unrequested "services" because they said the physician they assigned to us was "not in network." How are we supposed to know one physician at your office would be covered by our insurance but the other one you assigned to us is not? Before going to Scripps, we called in advance to ask our insurance company if Scripps did a free wellness check. They said "yes." We then called Scripps to ask if the wellness check would be covered by our insurance and we wouldn't have any additional charges at the visit -- they said "no additional charges." Then at the counter my wife asked one more time if we would be charged for any of the services and they said "we can't know every insurance policy and what is covered. If it's not covered, you'll get a bill." They didn't even check to see if the physician they assigned us was within our network. Fast forward a few weeks later and we're asked to pay over $1,850 for three healthy kids without any issues? Buyer beware!

This review is for the PEDIATRICS department at the Scripps Coastal Oceanside Center…read more Look, I'll give credit where it's due--Dr. Randi Rupp and Dr. Benjamin Schleifer are decent doctors. But everything else about Scripps Oceanside Pediatrics is an absolute joke that has made me hunt for a new pediatrician. First, Dr. Rupp canceled our 9-month follow-up appointment just 15 minutes before it was supposed to happen. And guess what? No openings for TWO WEEKS after that, pushing the visit nearly to 10 months. We were forced to see another doctor the very next day, which we didn't want. We wanted continuity with our doctor. This kind of last-minute cancellation is completely unacceptable and disrespectful to patients' time. Then, after rescheduling, I get a reminder call an hour and a half later that makes no sense and only adds to frustration. At every single check-in--despite me handing my insurance card in every visit--I'm asked again for it. Seriously? How hard is it to scan a card ONCE and have it saved? Their inability to do this is absurd. And they still manage to bill my insurance without apparently having my card on file. That is contradictory and screams of broken administrative processes. Get it together! The medical assistant took multiple, wildly inconsistent height measurements like my baby magically grows an inch every few minutes. After the doctor himself was unsure of the numbers, I had to ask for a second person to measure because the first MA clearly wasn't trained properly. This kind of basic incompetence is ridiculous. Then came the blood sticks. The initial point-of-care iron test showed shockingly low results that made no sense given her health. The doctor himself was confused. Thankfully, I forced a retest to avoid unnecessary blood draws on my apparently 'perfectly healthy child,' but this whole ordeal shattered my trust. How many other families have gone through this? Do they even know? The second MA said that the first MA drew blood incorrectly. I found out later from the Office Manager that the machine itself was faulty. Great. Does this disqualify everybody's iron levels? How long has this been going on? The entire appointment dragged on for 1.5 hours--an eternity for a routine checkup. I followed up for two weeks as the doctor said he would have someone from the leadership team call me. Nobody did for two weeks. I had to follow up again and finally Office Manager Vanessa Z. called. When I confronted Office Manager Vanessa Z., she deflected blame, clung to "standard procedure," and showed ***zero accountability***. She tried to defend their broken system, refused to admit their staff's failures, and even got offended that I criticized her poorly trained, unaccountable, plainly incompetent (read: STUPID) team. Her attitude was dismissive and infuriating. DO YOUR JOB. Vanessa also had the audacity to blame the doctor for not ordering the repeat iron test instead of fixing the system that forced me to advocate for my child's care. This reeks of gross negligence or, worse, a billing scheme. I shouldn't have to be my child's doctor in their office! The staff here are untrained, the administration is a mess, and the overall mediocrity is mind-blowing. I will NOT recommend Scripps Oceanside Pediatrics to any parent who actually wants competent, respectful care. Scripps needs to take these issues seriously and fix their operational nightmare. What I experienced is a glaring systemic failure that is nothing short of unacceptable.

I hate leaving a poor review for Dr. Italiano, because he's a decent doctor, but his staff is…read morebeyond incompetent. I don't think I've ever physically gone into their office, or emailed with their office, and come out of the experience with an answer or a solution. I've dealt with MANY frustrating messages back and forth with his staff (he rarely messages patients) who hardly even perform their jobs at a bare minimum- they'll respond to messages within 48 hours, but they will not help you in any way unless you make an appointment, which brings in money for their office. One example is that I had a battery of labs completed to address abdominal discomfort I was having- and Dr. Italiano emailed me saying everything looked great, regardless of multiple readings being out of the "normal" range. I specifically pointed this out to him, and his staff responded saying if I wanted to address a new concern I'd have to schedule an appointment. A couple days ago I was asking them for help viewing a form they had sent me through their app, they responded that I had to view it in "the portal", and when I asked them what/where this "portal" was (in the app or somewhere else), they messaged me back saying they could no longer assist me and if I wanted anything I had to call their records department (who have also proven to be completely incompetent in the past). This office drops the ball in every way, and they only care about making money off office visits. They do not care about you or your health, and only want to line their pockets with the money your insurance provider pays out for endless office visits. I will absolutely be changing my PCM, because I'm so tired of dealing with this staff.

I had been a Patient of Dr Italiano for over a year. I can't get a simple prescription renewed…read more Told my new Drug store that I would have to be seen. I never got a call. I called them and was told I never got my blood work done. Incorrect. Then they said I was on double the dose. Yes for the last 5 years. My blood work has been normal on twice the dose. Dr Italiano, you are Fired!

My primary care physician, whom I love, is quitting Graybill (not surprising). I was scheduled for…read moreMRI imaging but after waiting months for my appointment the imaging service called to tell me that their machine is broken and no schedule for repair or a new appointment. Received an order to see a urologist but 4 months to see them. Appointment services are now provided by a South American call center that sounds like, well, a giant call center. Barely understand with the heavy accent and the background noise. Graybill is broken and management doesn't care.

When you call in, you get a AI assistant that you need to constantly repeat yourself with. Yeah any…read moredoctor's office that uses AI is a no for me. Will look to switching offices.

Dr. Castrejon's medical practice has been one of the best I have gone to. The waiting room is homey…read moreand so welcoming. There are delightful little knick-knacks dotted around that make the practice feel like you're in a friend's living room. The receptionists are lovely and have a calming presence. They are quick to respond to requests and are extremely helpful. Dr. Castrejon makes you feel like you're talking to a close friend about your medical problems. I felt comfortable instantly and he definitely knows what he is doing. He is well-educated and enjoys talking to patients. I definitely recommend his practice as the place to go and since its a family place, it's ideal for everyone.

I highly recommend Dr. Castrejon. Its simple, he tries to solve the problem, not treat symptoms…read more I read another review and the reviewer got it right, Dr. Castrejon listens and you are involved in your health. He is genuinely and sincerely interested in your health, what you say, and how to solve your medical issues. I expect all doctors to have that same attitude but they don't. Dr. Castrejon does and it makes him an exception physician. I'm glad I found him. Also, his assistant is awesome...she's equally as nice and interested in helping. It would seem that this should be every doctor and their staff...if only it was.

My first visit as a new patient! Very comfortable environment! Very nice staff! My new Dr. is very…read moregood I must say. So glad they are VERY close by!

Like others, I can never get through to the office and they don't answer personally any more. You…read morecan try through an application, but not very effective.

I have seen Dr Falconio for 15 years. I followed her from Encinitas to Vista. She is compassionate…read moreand thoughtful and kind. I had sciatica and she referred me to an orthopedic specialist .She is very thorough and compassionate, and her office is great.

Wonderful Doctor, listens, asks questions, does not rush you. Staff is also wonderful. No…read morecomplaints only praise. Annie M.

Dr. Le-Carter has been my physician for two years and I can't say enough about her with regard to…read moreher thoroughness, her professionalism, and her generous spirit. She treats the whole person. She is attentive and compassionate. I am so grateful. I have been faced with many medical challenges and life changes these past few years and I feel blessed to have found a physician who I have faith in. Dawn Adcock

From the owner: Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.

Been going with Dr Gonzalez since I was 18, she has done an amazing job taking care of me and my…read morehealth. Always answers my questions thoroughly and is consistent. Staff is always super nice and welcoming

I've been going to Dr Gonzalez for over 20 years . Without a doubt she has to be the best physician…read moreI have ever had in my life . ​