This place is great for awesome Japanese mall food court food! You can't go wrong with Sarku. Anything Teryaki chicken from here is the best. You get a FULL meal for a great price. The service was good and so much seating in the mall food court. Plus free parking! They gave a free water cup which helped a lot. Nice ambiance as it's in Towson mall which is kept up well. read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - Towson, Maryland

We went to the mall for something and I stopped in at the food court! We got the teriyaki chicken and it was as it's always been! They were nice when we ordered and everything was clean :) we enjoyed our lunch. read more

Sarku Japan - Japanese Near Me - Towson, Maryland

I've been hitting up Sarku at several of their locations. This one is very good. I just stick with the chicken, add extra chicken for $1.99. Can't beat it. Just order by number. Communicate clearly and be kind to one another. read more

This restaurant had been my go to place for a year during my college days. The food tastes delicious, absolutely affordable and they have a great deal if you are their regular customer. Ask for a card which you need to get it punched every time you have a meal from them. Every 7th meal is free if you have had 6 meals from them. Let's go to reviewing their food now. I love their Bento bowl. Comes with great choices from Sushi to rolls and teriyaki chicken or beef with fried rice. Must try if you go there. read more

Sarku Japan - Teriyaki chicken bento - Japanese Near Me - Towson, Maryland

The cashier rang my order wrong and when I brought it to her attention she became belligerent and caused a frustration with me urging s refund and even reporting her to ICE and the issue to the malls management since she nor her coworkers could seem to find a manager to hear my complaint. I'd give this store a negative 5. New attitudes and a better set of communication skills would be awesome read more

Sarku Japan - What I had deliver to my job because that sarku location ruined my damn appetite! - Japanese Near Me - Towson, Maryland

The food is fresh and well-prepared by an authentic native chef. The service was also exceptionally professional.

I used to love going to the Sarku Japan in my hometown when I was a kid. When I saw that there was a Sarku Japan in the mall, I wanted to relive my childhood memories of Americanized Japanese food. Located inside the food court of the mall, there's plenty of seating. There wasn't a line when I came up to make my usual order: teriyaki chicken with noodles, extra chicken. Within a few minutes, I was handed my order. Not as instantaneous as the busy location back home, but it's to be expected when it's not busy and there's only one guy behind the counter. I think the guy was a bit too generous on the sauce (sugar, soy sauce, oil) that he lathered on top. Other than the copious sauce, it tasted like your typical chicken teriyaki from a fast food place. My biggest gripe was actually that the boxes they use for your meal are a bit smaller than what they give you from other locations. If you're in the mood for something indulgent and vaguely Japanese, Sarku Japan is a good bet. read more

Food is acceptably good. OK, now that we got that out of the way, on to the fun part... Go to YouTube and look up "MADtv Cloret just juice". Cloret is who you will meet in a pocket-sized Latina version at the cash register. Same bad attitude, same leaning stance, same disgust. Have fun! read more

The food here is reasonably priced and tastes delicious. Your food is made immediately upon ordering. It is cooked mongolian style so you can actually see your food being cooked on the grills. No surprises in your food. It takes about 5 minutes for your food to be prepared, but the portions are big and the food is steaming hot when you get it. I ordered the soba noodles with vegetables. The order was a half size but was still a lot of food. I also ordered the soba noodles with teriyaki chicken. This order was a full order and was more food than I could eat! Both dishes were delicious! read more

BEST SARKU EVER. honestly the food is fresh and great. I love having lunch here. try the yum yum sauce it's good

I've been hitting up this place in the mall now for 20 years. Now the only thing I order is the Teriyaki Chicken with vegetable and white rice. The sauce is so freaking good. I always get extra. The other thing I love is the old school card that they give you to stamp. Get five visits and you get a free meal. Nothing wrong with that. Again if you want some good Asian food for a cheap price go here. read more

The line was long but definitely worth the wait. I got the a bottle of water, veggie delight, spring roll and the shrimp tempura rolls. Everything was fantastic and the best part...it was ONLY $13. A great bang for your buck. Will definitely be eating here again. read more

If I could give them a zero stars I would. They have roaches. I was standing in line after just paying and there was a few people in front of me. I saw something move on the glass where they cook the meat, I shifted my body to see better and then the girl in front of me started screaming. I got a better look at it as it crawled on there side of the glass and then went to into where the food is on the grill thing. It was 100% a decent sized roach. And so we immediately asked for our money back and they tried to say no and totally disregarded the roach issue as if it's a normal occurrence for them. Eventually they gave us our money back. But yea I wouldn't be surprised if everyone on that side of the food court has them so eat at the mall with caution. read more

Tastes just like any other Sarku you find in malls, but they give tiny portion sizes. I added a picture for reference, I guess my lunch today is rice and hot sauce with a little bit of chicken on the side. read more

Sarku Japan - Very small portion of chicken. - Japanese Near Me - Towson, Maryland

So the people that are working here really make the place unpleasant, I went during lunch hour on Valentine's day and since I have a new phone I have my 1.99 code and the guy didn't want to stamp the card. Saying some BS that it cost $1 to stamp and that he'd already done something for my husband so I'm good(WTF?) I think he keeps all of them and hands it out to his friends. Foods okay,.but Customer service is gone. I've come at other times and had great service but this day was bad. Only 2 male employees were there. read more

The best sushi in Baltimore hands down....I have been to different restaurants over Baltimore and have not been impressed.....mall sushi rules! read more

For take out, it's pretty good. I usually get the Chicken Teriyaki Daily Special with a side of fresh veggies (shredded cabbage, broccoli, and carrots). As others have noted, they do kind of skimp on the meat and veggies, though. Sooooo, you will end up with a mound of rice by the end of your meal. However, you can spend like an extra $1.50 for more meat and $0.50 for more veggies. I've tried their sushi, and it tastes good, too. If I'm in the mood for a little more than chicken, I'll get that, too. When I stop by the mall, I tend to get food from here to avoid buying heavier, fatty meals. All in all, they're not bad so try them for yourself to make your own opinion about them. read more

This man is rude ran out of a meal choice on the menu and asked me what else I wanted I told him he said I could only have what he said. AVOID EATING HERE read more

Sarku Japan - Rude wait person - Japanese Near Me - Towson, Maryland

It's Teppanyaki at a food court, so you just have to keep that in mind when judging its quality. But for what it is, super delicious! My boyfriend and I just order one plate: double meat, 1/2 rice 1/2 noodles. It comes to about 8.50. Great value for lunch for two people. The chicken is tender, juicy, but sometimes you get a weird chewy chunk. The beef is thinly sliced, not as juicy as the chicken. The veggies are mostly just cabbage and a few tiny slices of broccoli. Definitely ask for extra sauce. Based on my observations, Sarku is KILLING THE COMPETITION in the food court. The only other place as busy is probably Chik-Fil-A. So just know that you might have to stand in line a little bit longer than some of the other places. read more

This chain is quite popular. Some people like it, some don't. It's fast food in a mall foodcourt so don't expect anything fancy. Plus, it's pretty cheap so it appeals to the masses. Over the years there's been a noticeable change in the original taste, and again, some like it, some don't. For me personally, it depends on the location. The one at White Marsh Mall has gotten too bland and too generic for me. I like the one in Towson Mall better. Plus, this location has the Bento box option. For a dollar difference, you get either the beef or chicken teriyaki over rice or noodles, with a small side of salad, four pieces of sushi (with the ginger, soysauce, and wasabi), and three pieces of dumpling. The teriyaki serving is generous for a bento box, I couldn't even finish it. The sauce at this location is more flavorful in my opinion. Don't forget to ask for the rewards card which gives you free chicken teriyaki after five purchases. When you're starving, craving for Asian food, and on a budget, this place hits the spot. read more

Sarku Japan - The chicken bento box - Japanese Near Me - Towson, Maryland

I got chicken and shrimp with lo mein and fried rice with veggies mixed on Wednesday 10/6, and the next morning, I had diarrhea. I ended up not being able to get consistent sleep the next night due to diarrhea. And the following morning, I visited an urgent care who recommended that I go to the ER. I went to the ER and was told that it could be a bacterial infection. I've had diarrhea since Thursday morning, and it is now Sunday 10/10, and I still have diarrhea. Whatever you do, don't eat from here. I feel like I'm dying. I don't even know how these people are in business!!! read more

Don't eat here if allergic to seafood. They cross contaminate their food and don't care if you have an allergic reaction. I told them and all they said was "you saw grill". I didn't see the grill. They are rude and acted like it was no big deal from it. read more

Yes the food is good but the employees aren't very good at business. I was given a loyalty card which they continued to stamp long after it had expired. By the time I wanted to redeem my coupon for a free meal they wouldn't take it because it had expired. I asked them why they didn't give me a new one the last time I was here. They had no response and other employees were laughing at me from behind the counter. Needless to say I ate somewhere else. read more

Okay so I am a big fan of this place. Extra meat and extra sauce person here. So sometimes there's a good line other times not really. The food prepared right confront of you has always given me a sense of okay I see what your doing. What I do not like is when you are waiting for them to move your box down on a not so busy day and its like. I see it hasn't moved. And it's not like one of them can't do it. But it's okay. They are fast and that enough for me. Other then that hiccup they are good. Price for the amount your getting isn't bad either. But like I said I hate walking through a line to get thhrough them. Lucky people are nice enough to move. But I do wish just one thing just one thing. Remove the darn middle brackets rice meat Vegetables on top. Why do we need those parts everything's already touching people. If you don't do food touching your in the wrong place. But I'm still coming back. Thanks for reading till next time read more

I love it here! Portions are huge and its cheap! I always get chicken teryaki and split it with whoever I'm with :) read more

Sarku Japan - Chicken teriyaki - Japanese Near Me - Towson, Maryland

I went there again and it's always an issue They really don't put enough chicken on the. Plate and it gave me a headache right after I ate it so I think there is msg in the food read more

Save your money. I used to love this place. But the new cooks over cook the meat and complain in their native language (Spanish) The cashier is rude and has a hard time comprehending. read more

I had a very tasty and savory bento box for lunch. It had pork dumplings (3), 4 California rolls a garden salad along with fried rice with shrimp. Yum yum yum on a budget read more

I can't believe I'm giving 5-stars to a booth in a food court in a mall. So disappointing... as a foodie... but at the same time, as a foodie, the food here is always so tender, fresh, hot, and delicious. This is a widely spread chain, so they have a proprietary blend of marinades and source of meats/vegetables, sauce recipes, etc. It is the same everywhere. But this place moves fast and delivers consistently delicious food every time. Ask for a "Frequent Eaters" card. I think it's a "Buy 7 and get your 8th meal free" card. Ask for extra teriyaki sauce. Buy a side of fried tempura shrimp. Get double meat. Go wild! It'll be delicious. Bon appetit! read more

Good mall food court food. Don't expect 5 star service. Grab a tray (if you can find one), order your combo with the rude cashier, get in line, don't worry about what the toothpick colors mean, wait until the "chef" mumbles something to you, say yes and he will pour some extra teriyaki sauce over your chicken, grab your plate, squeeze some sriracha sauce on top, and have a nice day. read more

I don't know what's been happening to Sarku locations lately. It seems that the quality of food and customer service has gone completely down hill. This location has got be the rudest set of employees I've encountered out of all the other Sarku locations I've been. Yes, it's a mall establishment but that doesn't mean you should lack in manners and presence. As for the food..it was really bad.. I mean gross. The chicken was dry with no sauce and the fried rice you pay extra for is dehydrated with absolutely no taste. Spend your cash elsewhere! read more

Food is bland. Thank goodness it is cheap. Nasty and rude employees. If they don't want to work, they should call out, instead of taking it on the customers. The lady that rings up customers is very malicious, she would probably throw food at you if you ask her question about the food. I just walked away from completing my order. May God help her. I regret buying from them. Maybe there are better customer service Sakura Japan's. Avoid coming here and check out the other food venues in the food court!!! I'm very ashamed to be holding their cup. read more

If I could give those con artists a zero star I would. I had on those cards where if you keep coming back to order they give you stamp and after 5 stamps you get free chicken teriyaki. On the reward card I already had 3 stamps. So my boyfriend used the card and brought his food while I shopped. When he paid for his food and gave the male cashier the card to stamp the cashier never gave him the reward card back. So by the time I was done shopping and ready to order, we noticed the card was missing and told the now woman cashier what happened and she told me no she could do anything and wouldn't even go get the man took my boyfriend's order from the back. I understand that you might've thought I was trying to get free food but, they don't even hand customers the rewards cards like they're supposed to anyway but, they STOLE MY CARD from me. I'm never ordering from them again. The food isn't that good at this location anyway it was just close to me. read more

well. like many, i was lured to the jap stir fry by the sweet smells of beef chicken and random assortments of vegs and sauces. i was excited. however. the mood. changed a little about thirty mins after my meal when i had to find a bathroom to release a torrent of black water diarrhea. fortunately i did no soil the pants i was trying on at j crew. regardless. the food was not worth the poop inducing laxative they called beef stir fry. beware! read more

This is a nice place to visit for a quick meal if you are at the mall. I enjoy the Teriyaki Chicken (with double the sauce). The food is cooked in front of you and its made to order. I wouldn't go out of my way to go here--but I think its a better alternative to the other fast food stops in the food court. read more

I get the shrimp tempura on lunch break. It pretty good no complaints here.. Wish the gave a mall employee discount

worst customer service. big fat dude in the counter does not understand english. got my order wrong. speaking in gibberish. dont recommend buying here anymore. i would rate it zero if there is an option. read more

Typical food place with possibly the worst customer service you can ever experience. If you don't appreciate the customers what so ever, whats the point of having a restaurant? Its not all about making money off selling food read more

The food is always good(Slightly overpriced)! The reason I give such a low rating is the workers are extremely rude. They will make fun of you in front of your face, laugh at you, and judge you based on your order. Go to Mandarin Express, same quality, much better customer service! Also slightly cheaper. read more

they are serving contaminated food, yesterday we had teriyaki chicken at this location, me and my husband are suffering from diarrhea, vomiting and fever .... I never ever go to any sarku here after. Worst thing is my baby who is 15 months old encountered with hives after tasting, Thank God we didnt not feed him full meal. Hate you guys for making my husband and my baby sick. read more