The vibe was off like it was fake nice to make a sale. They definitely cut convo short once they…read moregot my money. I will take note and buy online from now on or go to another store.

2nd visit, 2nd purchase.. this time I found some USA shoes and THANKS to the courteous and…read moreknowledgeable staff.

Pretty big store with a lot of options. Had a gift card and wanted to spend it. But I didn't really…read morefind anything that I liked and wanted to buy. I looked at the clear instruction which I had some good deals, but everything that I liked was not my size unfortunately. The surface was good though, and the employees helped to the best of their ability to try to find the shoes I liked in my size. They just didn't have any in stock. Overall, a good store.

This location is huge. The good deals are in the very back- I found some very cute shoes for only…read moreabout $10!! The employees are nice when I checked out at the register. I really liked how clean and organized the store was, even in the clearance section. Someone was always rearranging the shelves. Bathrooms are pretty clean, and it was nice they have water fountains. Easy parking lot too. In a shopping center with lots of others places to visit

Denise was outstanding, amazing customer experience. Always knowledgeable. Appreciate you Denise!!read more

Denise is an amazing consultant!! She took the time to explain to and fit my 95-yr old Dad with…read morethe proper type of socks to manage edema in his feet and ankles. He has congestive heart failure so managing his edema is key to keeping him out of the hospital to drain his excess body fluids. Denise and the other associates at the Southlake store are super knowledgeable, friendly, and helpful! Highly recommended! Lesa B

Hey Dude! Did you know they have an outlet in Grapevine Mills Mall?…read more The majority of their shoes are 50% off and buy one get one 50% off as well as their t-shirts. They have a friendly Sales Associate who is walking around the store helping people making their purchases. They also have a Greeter who is managing the door. They have just about every color and style you can think of. They also have a clearance section and children's section. So dude, get to the Hey Dude outlet and get you some Hey Dudes!

guy working here was very helpful and patient & knowledgeable about the shoes here. they have…read morematching insoles available

Went with a friend so we could both get shoes. I had no…read moreproblem finding a good selection to choose from and am happy with the shoes I chose. My friend, however, requires ankle support and a wide size. They only had one pair of shoes that met this criteria and he didn't care for them. He did not buy shoes.

I needed a pair or two of walking shoes and Skechers did not disappoint. Came home with walking…read moreshoes as well as a pair of water proof shoes as my dogs don't care if it rains or not. Yes, they rule the house. Great prices right now.

Ever since fellow Yelper Kurt V. convinced me Asics Nimbus 27 is the most comfortable shoe on the…read moreplanet,I've been on the hunt . Today I finally found the color I was seeking in my size. Again, usually I don't opt for outlet stores but this one dedicated to the brand,seemed like a sure bet. In addition,they had a buy one get the 2nd 50% off. So,I took the bait. Couldn't resist because these are the most comfortable athletic shoes I've ever put on. Service at the store was offered in a friendly fashion when I walked in. Also,at checkout,just by giving my email address I was given an additional 10% off my total purchase. I usually don't go for the buy one get one cheaper but,in this case it was a no brainer. Thanks Asics.... great shoes Go!

Unlike most of the stores in the outlet mall, this one actually greets you and listens to what you…read moreneed. They watched how we walked and suggested appropriate shoes for exactly what we needed. The service and quality of the shoes makes the higher prices worth it. My daughter got new shoes for cross country and now doesn't have sore ankles after a run.

Update*****I just purchased my third Kors bag. I like MK because they are a bit more stylish than a…read moreCoach but won't break the bank. Now, you have to be cool with every basic chick carrying your bag, but they are nicer than a Dooney in my opinion. If you are a guy, your wife will probably love these. Great gift and it's way cheaper here to buy one. You can get a Kors at TJ Maxx for $99 to $150, but you are at the mercy of what they have. If you come here, there's ALWAYS a sale, and all my bags have been between $110 and $150, so if you want the newest styles you should come here. Also they have the matching wallet to all bags so if you are extremely weird like me, you'll want the matching wallet too. As for the sales, they vary. If you go around a holiday, you'll get more. I bought one at 20% off plus an additional 20 off that day. Last night because of Easter weekend both MK and Coach were doing 60% off plus 20% on purses and wallets. To make it easier, I'll just tell you they mark the purses up depending on the sale, so Holidays will get you about a 20 to 30 percent discount over a regular sale. Coach (in case you were wondering) purses are priced about the same, and I always look there too since it's right across from here. Most purses there will be around $130 to $170, so it's a tad bit more than an MK, but if you like plain leather Coach is a classic. I'd feel remiss if I didn't point out the reason I've had three MK bags: I've actually had four, and the first was maybe 2.5 years ago. The straps on these purses are notoriously awful. After a half a year, they started breaking down, so any person who's owned a nice bag knows that means the straps loose the outside leather adhesive and start to fray. The first time, I contacted MK and they had me send my purse in and they ended up keeping it because they said it was defective. They gave me $150 credit, which was awesome because it paid for my next purse and half the wallet! I came here and picked out a replacement and got a bigger bag to carry not only all my crap but also my laptop. Less than a year later, same thing happened. Long story short: MK bags have crappy straps. I did a repair myself using leather adhesive and purse paint but that doesn't hold up long. Good news: MK will fix your bag typically for free if you have a receipt, so make sure to get it emailed to you at checkout. Easier to keep up with. Just know a lot of times they'll keep the purse and give you a credit that's typically the amount of the purse. So if you are attached to that purse, don't send it in. Instead take it to a shoe repair place and they'll repair it for around $50. I keep buying them because the customer service is great and the sales here are awesome. If you are in the market for MK or Coach come here. Way cheaper! I'm pleased with my first Kors purchase. I went in today just to look and ended up with a nice purse and matching wallet. Sales associates are friendly and not pushy. I told her what styles I like and she showed me several. I'm most happy that this location runs HUGE sales; today the same purse I was looking at Macy's at for $350 was on sale and 40% off, brining it down to $160. For $250 I got a cute big purse and matching wallet. I'm not a fancy purse person, but I've seen these purses go for much much more. If you are in the market for a Kors purse, I'd go here.

Ehh.. snotty bishes! Y'all work at an outlet so CHILL OUT…read more Great prices but the cruddy customer service sent me running to Coach (where I scored).

Such a scam. They came up and told my friend and I that the cow hide boots I was going to get was…read more30% off plus a free pair of jeans and a belt. The boots were $175. We even had the guy check to make sure the boots were in the sale. When we get up to the front he says $374. I said no and he kept trying to drop the price by a little. If I hadn't have gone and had him check I wouldn't care. But they lied. Don't let them scam you.

Literally the worst customer experience ever. Both times I went in I was ignored for a solid 10-15…read moreminutes despite being the only person in the store. I was trying to shop local and bought a beautiful pair of boots. Fast forward 5 months working a desk job and they have a hole! Went to the store to see if they could help waited forever for them to say $100 to fix, but they advised I should just buy another pair. Never again. I did not even get 5 months out of these almost $200 boots.