This is my first Yelp review and I couldn't be any more happier to have it go to Katrina! I'm a college student who cannot risk or afford to experiment with different hair salons, but I am SO glad I've luckily encountered Katrina because she's definitely the best hairstylist I've ever encountered AND she gives a great deal I think what makes Katrina stand out from the rest isn't just that she's very attentive to ensuring you get the color/cut you want, but she really KNOWS and helps you understand what's best for your hair in terms of its health and color. She doesn't just want you to be happy with the results right away, but also sure you'd be satisfied with it in the long-run and maintained its look for as long as possible. To give a bit of personal context, I first went in for light brunette balayage for my dark brown Asian hair. I was always daunted to get my hair dyed since it usually results to dead and dry hair that holds the color for around a month. However, Katrina really understands that all hair is unique and needs to be assessed differently. She explains every step of the process to ensure I wouldn't get the reddish/brassy tint that often occurs with my hair. As much as she's knowledgable and meticulous (she will mix formula again if she feels the result wasn't satisfactory to her enough), she's really easygoing, not pushy at all, friendly, and pretty funny! I joke that I trust no one else with my hair now (okay, maybe it's actually pretty true) but the fact that I've even drove from the Bay Area to Davis to get my hair done with her goes to say the quality of her work..Genuinely, even with it having dye treatments, my hair has been consistently the healthiest its been ever. So, do give her a visit! :) read more

Everyone who works at Sassafras is always extremely helpful whenever I come in. Katrina and Dawn have given me haircuts, and I have always loved the results. I've been seeing Paige for all my esthetic needs since she was in beauty school and her skin care recommendations are always top-notch. The owner, Danielle, is often in the store and she's very enthusiastic about the products that she sells. Overall, Sassafras is a wonderful store and I recommend shopping there. read more

I have been a longtime customer at Sassafras. The owner is very knowledgeable and has helped me find many wonderful products. I've had my hair cut and highlighted by Katrina and she is great. I got very excited when I saw Paige was offering eyebrow tinting and lamination. I had it done in the past in Sacramento so I thought it would be great to have a place to go locally. Well, I am less than happy with the result. My eyelashes look like they weren't tinted and I got a chemical burn on a portion of my eyebrow. They are very red on the skin under the eyebrow and I even got a blister. I thought I should let people know so they do not go through this. I had no problem with my skin with my past lamination, and I have had my lashes dyed in the past with much darker results. She also did not do my bottom lashes. It was expensive, so I expected better. I hope this helps! read more

I wanted to upgrade my hair routine and I was so happy with the service and products offered by Sassafras Beauty. The woman helping me was very knowledgable and attentive. They offer curbside pick-up during the pandemic and enforce masking and health precautions for indoor service. Sign up for their email list to stay informed about their sales and special offers. I'll be back. Support this local business! read more

I went in here this morning and was not terribly impressed. They have an impressive number of shampoos and conditioners. I was in the store for 23 minutes. No one spoke to me the entire time. At one point The other customer in the store was asked if she was finding things she needed but they never once even noticed I was there. I'm not small! And I was not hiding! There were two women behind the counter and they spent the entire time talking to themselves and ignoring the two customers who were in the store. I was looking to buy two bottles color depositing conditioner. Eventually I found what I was looking for but at that point I just didn't feel like giving them my business. Even some kind of a greeting like, "how are you today? Let me know if you need any help," would be better then being flat-out ignored. read more

Paige is a new and friendly licensed aesthetician and she knows her stuff! I got my eyebrows waxed and they came out perfect, got lots of compliments. She uses both soft wax and then hard wax for touch up. She also tweezed some strays and trimmed when requested. She lets me know exactly what she's doing to my face and asks me if I need to make any changes and is just so super nice about everything! 110% recommend! This is my new eyebrow spot. No nicks, no burns. Actually, didn't really hurt at all compared to threading! I asked her to keep my shape and clean it up a bit, and she was detailed and spot on! Very approachable, and kind. Try out the eyebrow waxing, and ask for Paige! read more

I can't believe I let myself get so ripped off by KATRINA! All she did was bleach my hair and put a toner on it and trim my hair (no foil or anything) and it just seemed to take forever, after 2 hours I was really ready to leave, but it ended up taking 3.15 hours and she never put me under the dryer, etc. to make the color come up faster, etc...it has NEVER taken so long for my hair, ever...well guess why, behind some bottles on her station was this price list that I hadn't seen, and she charges BY THE HOUR!! at $100 per hour and $60 for the trim so she charged me $360.!!!! I was speechless! So that's why she took so long! Don't trust her and don't go there. I guess she thinks it's Beverly HIlls or something! PS I have had my hair dyed for years and it usually costs bewteen $175 to $225, I was stupid for not asking and feel totally ripped off. I'm writing this to protect others. Fair Warning read more

I am so excited to have my son now working here! I have just booked my facial with him. If you girls or guys want to feel wonderful, relaxed and look years younger..Please book a appointment with Trevor. He is very knowledgeable on different techniques & products. You will love it and him! Tell your friends and while your there..get a gift certificate and "Pay it Forward" that wonderful feeling of love! read more

This review is for the products only, not for services. I am no newbie to hair products, I've been experimenting with my curly hair for a few years now. After moving to Davis, I found that there were a very limited amount of beauty supply stores in the area. Most of these stores are in salons and have only a few brands at most- not brands that'd suit my curly hair. Alas, I came across sassafras. I've been to this store twice, within the past month. The first time to browse and the second time to purchase. During both visits I wasn't greeted by staff upon my entry. I'm looking to switch my regimen to a natural/organic products, so it was to my dismay (but not surprise) that the store did not carry any natural (like, actually natural not bs market scam natural) or organic products. Anywho, I settled on my usual, TGIF Catwalk Curls Rock Amplifier. The total came out to $26. This is very very expensive. I looked online and could purchase the product, with shipping for about half the price. When I realized this, I looked at the receipt and found that I could only exchange the product the same day, if it was unused. The cashier made no mention of this policy and I had came in around closing, so I wasted $30. All in all, I got my product here. However, I will not be returning and I hope that you do a quick google search to see the average retail price as a comparison. Beware of the no return and (basically) no exchange policy. read more

After reading quite a few negative reviews of this business, I understand why, and feel a need to share so that shopping here will be very clear before you go in. If you do not know exactly what your product is, they are not helpful as know nothing about hair products it seems, so you can buy wrong version, and they will not return even if not used. After spending $170 there 2 days ago for Moroccon pants and two hair products, one the wrong kind, and being told only store credit, and the one I think I need is on back order:I have tried and I am done. I love the pants despite $110.00 price tag but will always be reminded of this bad experience. A deficit business policy that dings the customer and then staffed by snotty staff who know nothing about products and are drunk on the "store policy bad business" cool aid, just adds to a minus 10 in my opinion. They told me to keep taking home products and returning until I find the one that my stylist gave me without a label?? Not worth my business and time, how about you? read more

Went here on Tuesday to pick up some products that I have always used. This shop is a bit pricey but I wanted to support small business. They lady who helped me was rude and made it very clear she didn't want me in the store. She asked what I was looking for and I knew where the products were but was not even given a option to browse around. She grabbed what I was there for and rang me up. Tired to make friendly small talk and was ignored. Just an FYI when you make customers feel comfortable to check out other products they tend to purchase more than just what they came in for. But it's cool y'all lost out on me buying more than what I came in for and I also won't be coming back. Cheers. read more

Kaylen Robinson is a hair genius. If you want a great cut, style or color she is the stylist for you. Every time I leave her chair I walk away with a smile on my face and more confidence than when I walked in. Not only does she do a wonderful job but she has an equally wonderful attitude. She is the best stylist I have experienced in Davis and the greater Sacramento area. ( And I went through a handful of others before I found this gem.) I feel very fortunate to have met Kaylen and would recommend her to everyone. read more

Amazing beauty selection and great prices. Love going here because I can get everything I need (plus more) and support local businesses. While I go for beauty necessities I always end-up with some extras--stickers, jewelry and candles. read more

I am so happy I was able to find the perfect foundation color from BareMinerals all thanks to Cam! She was very helpful and knew a lot about the products. She also helped me find the hair product of my needs. It's so amazing having a beauty store so close with such good workers and products. Highly recommend! read more

I've got to say, I've tried shopping at Sassafras Beauty multiple times and am always shocked of how terrible the customer service is. I always feel next to invisible when entering the store, which is odd since it doesn't look like they get that much business. You'd figure that they would at least greet the customers that they actually do get. Also, one employee straight up didn't have a mask on. read more

I was wrong wrong wrong. Return policy is dope as hell and very polite especially with the manager. I'm just going to assume that the person working a while back was having a bad day because I don't think the manager hires bad employees. Great shop and service!!! read more

This place was amazing! Incredibly friendly and well managed. Katrina was the best hairstylist I've had in a while - she understands that all hair is different and made sure to ask exactly what I wanted and it turned out beautifully! Very grateful to have found this place, and I will 100% be going back. read more

I donated my hair with Katrina today and I am amazed with my new hair style! She was super sweet and listened to my horror story with a past experience of mine and totally helped calm my nerves. She is seriously amazing! There was no wait time, everyone was really friendly and supportive, and the cut was great. Overall, I really enjoyed my experience here! read more

Love going in this beautiful store! It has amazing gifts in addition to a vast variety of beauty supplies! Wendy & Gaylyn are hair geniuses and the owner, Danielle is knowledgeable and friendly! read more

I've been looking for a stylist in Davis and I finally found one in Katrina. I got a simple hair cut - just a trim for my bangs and layers - but she did a great job and was a pleasure to chat with. It was $50 plus tip, so pretty standard for a women's cut. Katrina is super friendly, professional, and just a sweet person. Really happy with my hair and happy I finally found a stylist I like in Davis! read more

I hate people who only writes reviews just to complain and b*tch. So i encourage everyone who's seen Kaylen Robinson and was satisfied with her work to take your time and write her the review that she deserves. She was very knowledgable and confident with what she does. I felt really at ease during my appointment, she treated me like i was a friend and not just a regular client. She actually cared about how my hair would turn out and gave me maintenance tips that really worked. I keep getting compliments about my hair all day . It such a great feeling knowing the money you spent was money well spent. It also helped that she is very good looking and well put together. I mean wouldnt you want someone fabulous looking working on your hair. Bottom line is ... i highly recommend her and i wouldnt go anywhere else. Thank you Kaylen you're the BOMB! read more

Always out of everything. Staff is unfriendly which is so not typical of Davis. I would go out of my way to West Davis to support a small business, but frankly now, I'd much rather just drive to Macy's. After several tries I'm going elsewhere. read more

Sassafras Beauty has lots of hair and face products, plus great hair stylists! My stylist, Gay Lynn, moved there and its great cause after my hair is done I can purchase what I need plus they have a large selection of high quality travel size products. read more

Kaylen is amazing. She is super nice and very quick. I have seen her multiple times for cuts, color, and highlights and the color is always vibrant and I leave happy. She has a ton of knowledge to be able to recommend good colors and products. Highly recommended. read more

This is such a cute little shop/salon! I have gone to Katrina for my color and she rocks! I always look forward to getting my hair done by her. Great skill and a total sweetheart! All of the staff are very friendly and welcoming. read more

Fair warning to any potential customers, DO NOT buy a kit of any kind or you are out of luck if the product does not work for you. I am out $85 for what was supposed to be a really good product kit for my problem hair. Turns out the products were TERRIBLE and made my dry hair worse. I thought I had nothing to lose trying the kit since the price was so such less for the set then for the individual products. To be fair, I was told it was not returnable but since there was a one day only sale for 20% off I made the mistake of purchasing it, but I did not expect the product to actually make my hair worse. On top of that the person who sold this to me was neither friendly, nor even sympathetic. read more

I would not advise the hairstylist at this salon, Kaylin for color work. I have had approximately 4 color sessions with her. Her work is not inexpensive and not impressive. I found out the single process color work she was charging $55 for was semi-permanent (washing out very fast) which necessitated me going back more frequently to cover new gray growth. I asked for ombre for brunette hair, paid $145 and got a few red streaks instead. I asked her to correct it a week later and got uneven brassy streaks, (not ombre) that turned my long hair into straw. I am having it corrected in a few days at a salon in Sacramento with a Board-certified color specialist and a special treatment to restore my hair. I was upsold some pricey products at Sassafras but was smart enough not to buy a $240 flat iron. I don't even flat iron my hair normally but Kaylin had which probably did not help the straw effect. In all fairness, this stylist does a decent hair trim but I would look elsewhere for good color work. All in all, I will have spent in excess of $250 to get my hair colored the way I wanted. read more

Got my hair & beard styled by Katrina. She was so incredibly nice and did a wonderful job! I will certainly be coming back here to have my hair cut again. read more

Girl that rang me up was rude, couldn't spell my last name. Asked for my debit card to see how name was spelt and then asked my for my ID all for a can of hairspray. Really? Should have gone to Safeway or CVS read more

My haircut and color with Katrina at Sassafras was incredible. She gave a great deal of attention to detail to make sure my results were perfect. I've found my new stylist! read more

Katrina Dickson is such a down to earth hairstylist! She exceeded every expectation I had walking in for my hair appointment for some highlights and made me feel gorgeous. I will definitely be coming back to her every time for any hair needs. Katrina is so personal and has an amazing touch and vision for my hairstyle every time. If anyone is looking to get a new look, I definitely recommend her. She really puts her heart and soul into her work and it shows!!! I walk out of sassafras feeling like I can conquer anything.... thank you katrina!!! read more

Kaylen is awesome. She's talented, confident, listens, and has done a great job with my difficult-to-color hair - every time. No more orangey, bleachy color. Plus, she gives a great haircut. I'm so glad to have found her! read more

Seriously the worst customer service I have ever encountered at my time in Davis. I will most definitely not be returning in the foreseeable future. Two of my friends and I came on a Saturday afternoon about a week ago, when there was no other customer in the shop. We were greeted by dead silence when we walked in. I had wanted to purchase hair lightener and toner, and seeing that this was the only beauty supply store listed in Davis, we decided to give this a shot first before driving to Sally's in Woodland. I asked the sales associate about the items politely, and not even letting me finish my sentence or looking up, she replied extremely rudely and briskly that they did not. She acted as if we were wasting her time for asking a stupid (IMO reasonable) question, and taking away from her helping some other invisible customer. Well sweetie, maybe you should consider stocking toner to fix that bad ombre of yours, which is dead and lifeless like your soul. Nonetheless, we left Sassafras promptly and drove out of our way to Sally's, where we were treated like actual human beings. read more

Great place. Super friendly and helpful staff, and they really know their products. Have had great customer service every time I've been in. Called recently to see if they carried a product; they did and the gal I spoke with offered to hold it for me till I could make it in a couple days later. When the product didn't end up working out for me, they happily let me exchange it for something else. read more

I have been trying to schedule a facial with Janice Swanson for MONTHS. She canceled on me twice and has such limited hours. Each time I call Sassafras Beauty, they tell me to call Janice's personal number which she never picks up. I've left 2 messages that were not returned. The only reason I've been trying to schedule with her is because I got a gift certificate so I was excited to try out Sassafras but looks like I'm not even going to get to use it! Not impressed with Sassafras' customer service hiring someone so irresponsible with such terrible customer service! read more

Kaylen Robinson is great. I have seen her for years for my color. She is friendly and does such a good job.

I took my little girl into this store today. The girl at the counter "Karissa" I think, was talking badly about other employees to someone on the phone and did not acknowledge us when we walked in. She then proceeded to snap at my 5 yr old and tell her that she had to be with her mom, even though we were only 4 feet apart! My daughter got upset because she felt embarrassed and her feelings were hurt. We left the store without purchasing anything and will never shop there again! I understand that she has a job to do but you can still be kind to a little girl, especially when her mother is in there supporting your small business! read more

Kaylen rocks! She has a great sense of what works and what looks good. Her recommendations and experienced stylist-hands made me walk out happy and looking younger! read more