My wife has been getting Brazilian waxes for a few years now. She's been to at least a half dozen other places in the G.R. area and has found Sassafras to be the best one for the money. (Some places charge upwards of 80 bucks!) Since finding Sassafras she's pointed out to me several times that they do men too. So I figured "what the heck", I can't expect her to have the hair ripped out of her nether regions if I'm not willing to so myself. So I gathered up the courage to get a Manzilian at Sassafras. First of all, let me commend Kara for her professionalism and for not laughing out loud when first looking at me...let's just say that I was more than a little nervous so "the turtle had his head pulled all the way in"! Kara got right to work and after just a few minutes had me feeling comfortable & relaxed. She is good at creating conversation which keeps your mind from focusing on the minor discomfort of the whole procedure. It also helps that Sassafras uses a hard wax for the pubic regions, which is far less painful than I expected. I've had my back waxed before at another place that uses the cloth strips, and that stung more than this did. After surprising my wife later that evening (and the ensuing fun that we had) along with the "clean" feeling that I have down there now, I'm hooked and have another appt. to see Kara again in 5 weeks. Sassafras offers a $5 discount if you schedule appointments in advance so I'll definitely be taking advantage of that. read more

I went into Sassafras for my FIRST EVER Brazilian so needless to say I was beyond nervous. Luckily when I went in, the staff was very welcoming and put me at ease. As I waited in the lobby I was able to observe the setting which was very modern, clean (this is important to me) and inviting. Megan, the esthetician that I saw, came to get me and she explained the process of what would happen during my appointment which was very helpful (it being my first appointment and not knowing what to expect). During the session we made conversation and I was very relaxed throughout the whole service. It was not nearly as painful as you might imagine. It was fast, nearly painless, and so worth my time and money. After the appointment, Chantelle, (the owner), was working the front desk and was very buoyant and outgoing. I even got a free scrubby glove to exfoliate with! They have great packages and special offers as well which I found available on their website - Great ways to save money for sure. It is also super convenient to make future appointments - you can make them fast and easy online instead of calling if you want! - My experience was fantastic and I have definitely recommended this place. I have kept going back and will continue to do so!! A+++ read more

I recently visited Sassafras to get waxed for the first time, and I have to say it was great! I got the full Brazilian and I was very nervous going to my appointment. My esthetician (I had Megan) made me feel comfortable and relaxed. Yes obviously it hurt, but trust me people, if you are considering waxing "down there" instead of shaving, I highly suggest it! Especially if you're considering Sassafras. It is WELL worth it! Before getting waxed, I did a lot of research on salons in my area. One of the main reasons I pick Sassafras is because for one, they have great prices that didn't make me think twice on whether or not it will be high a quality wax. For two, they specialize in waxing! That was really important to me. The salon itself is adorable and kept very clean. It's very modern and fun! I highly suggest Sassafras Salons. Megan did an excellent job! Thanks, Sassafras! :) read more

This was my 3rd time getting wax and eyelash services with this salon. I was able to find which location Callie had moved to and I'm so happy I did. Always takes her time. Super through and super professional. Never felt uncomfortable at all. She's a blast to talk with. I wanted to get my lashes tinted and curled. She noticed that my lashes looked a little dry so it would be better to hold off and just do the tint cause she didn't want any damage done to my lashes. She suggested I use a hydrated serum instead for now. I appreciate her honesty and wanting to do what was gonna be better for me in long run. The only thing I would change about my appointment is that I forgot to stop and grab cash for a tip so I had to leave it on my card while checking out.. easy location to find, lots of parking. Definitely will be back for her services. She's great! I'm happy I found her again. read more

I am dependent on all the girls here for all my Brazilians! After bouncing from salon to salon I have found my home base, I have been coming here for years and have never had a bad experience with any of the estheticians/cosmologists! I recommend this place to all my girlfriends who are now loyal waxers here also. Izabel is my go-to for my Brazilians, she takes her time and makes very personable conversation to create an overall comfortable and pain-free experience. She really takes her time to get to know her clients and makes personal consults and recommendations to give you the best results possible. I am always more than overjoyed with the outcome and can never thank her enough! Izabel, you're the best!!! read more

I have been coming here for a few years now and have always had a good experience. I have never been late or cancelled last minute. My last appointment I was just under 10 minutes late due to construction and I called as soon as I knew I was going to be late to give them a heads up, I was only able to get one of my two services and that was perfectly fine and understandable; however, they charged me for half of the service I was not able to receive. I did not cancel and gave a heads up and was absolutely understanding of not receiving the second service. I will not be back with policies like this to loyal costumers. read more

Have gone several times for waxing, and absolutely zero pain. Was super nervous first time, because women and movies and tv has shown me it hurts and you legit scream. Not the case. I have gone to two different techs, and they both have been amazing and very professional. Very decently priced for what I had done. I have recommended several family members and now we all go there. Another plus is it is super easy and convenient to get an appointment. There are some days I'm just in the area and call to see what they have, and have never been told no they can't fit me in. Would recommend to anyone! 10/10 read more

Let's face it, friends...the bikini area is not the most pleasant of places to get waxed, but if you want to give it a try or are looking to do some up keep, I recommend Sassafras!!! From the moment you walk in it's just really friendly and chill. My waxer was so nice and gentle and thorough! Three qualities that are very important when dealing with the nethers. The wax was also less painful than the kind with the fabric strips. I was also in and out faster than I had expected. All in all it was a great experience. I will definitely visit them the next time I'm in town. Thanks, Sassafras! read more

I was on vacation from south Florida and a friend had suggested I trySssafras as I need a Brizillian wax. What a great salon. The staff was very friendly and professional . The salon was very chic and very cozy. Very clean and Zen. My waxing was done on time,and done very professional.At the last minute I ask if my water could do my brows. She was kind enough to accommodate me. I have to say coming from South Florida , the waxing capital of th US. Grand Rapids is very fortunate to have a Sassafrass. A Great place and a Great value.Give them a try. read more

10/10 experience almost everytime I go!! I really wanna shout out Callie tho she is amaziinggggg , truly heaven sent, the bomb.com !!! she was soo sweet , very accommodating, she pays attention to detail , she knows how to keep a good conversation going while still being able to wax thoroughly & doing clean ups. very gentle, I love her sm I will definitely be getting my waxes done by her everytime I go. I love Sassafras , if you go ask for CALLIE !!! **inserting heart hand emojis** read more

I had an amazing experience tonight with Kira. It was my first time getting waxed(I got a brazillian), and she made things wonderful! I was nervous, and she made me feel so comfortable-she explained the whole process. The waxing was quick and fairly painless. I am not a small girl(plus size) and she made me feel super comfortable about my body. I've already scheduled my next appointment with her. I will definitely recommend her and Sassafras to all my friends! read more

Go see Haylie! She was super friendly, fast and provided a safe and respectful environment during my recent full leg, bikini and underarm wax. She acknowledged that no one truly enjoys the waxing experience, but she made it so much easier by working quickly and explaining everything she was doing. Sassafras and Haylie set the bar high and you really do not need to look elsewhere for any of your waxing and sugaring needs. Five stars indeed! read more

Seriously love this place! Callie walked me through all my questions and I feel absolutely gorgeous! And here's the thing, guys: Callie is so kind and celebrates your natural beauty, even before she works her magic, so you feel empowered and strong from start to finish in her capable hands. I had the brow wax and tint with an eyelash lift and last week had my first leg wax. I am heading into summer feeling ready! Thanks, Callie & Sassafras! read more

When I asked my trusted stylist for a recommendation on someone to do a lift and tint, she didn't hesitate to tell me about Callie @ Sassafras. Boy, was she right! I'd only had it done one other time (somewhere else) and I wasn't impressed. Callie is awesome - I love her personality! My lashes have never looked so good. I'm hooked. I've had two appointments so far - months apart. I'm already booked for my next appointment. read more

I tried the whole waxing thing after a bad experience at a different salon. I was hesitant at first, but so unbelievably happy that I did! Sassafras was extremely clean, the staff was friendly and made me feel comfortable. They offer great prices and discounts if you book your next apt in advance. I would highly recommend this salon for any of your waxing needs! read more

They're always so kind and do an awesome job. I went there for my first Brazilian wax and they made it an awesome experience. I didn't have to worry about it being awkward because we were just talking the whole time and it took my mind off of it. They are the only place in Grand Rapids that I will go to get my eyebrows waxed because it's always so consistent!! read more

This is the best place for all services. Staff are very friendly and the Brazilian sugar wax is my favorite. I go every 4 weeks because It's best to keep up with the Brazilian wax. I have bright products from sassafras and the products have been working. i brought some lightening product that help brighten up the skin. read more

Chic and clean. Professional yet friendly. If you have not had your nose and ears done yet, I highly recommend it..It did not hurt and I can actually breathe and hear better after it was done. Sure beats plucking and/or electric trimmers. I plan on going back regularly and try other areas for hair removal. read more

Callie is amazing. She is so welcoming and makes me feel comfortable. She does great work and pays such close attention to detail. My brows look thick, shapely, and the best color for skin/hair. She's the best! Also. the shop is warm and inviting. It always smells great, too. LOVE DTWN Sassafras! read more