What a relief! After a long search and many reviews, I came…read moreacross Cheeky Strut salon. I've had some terrible experiences with hair stylists and was unsure who to trust. I met with Darby and she is amazing. Down to earth, a great listener and has had bad experiences herself so she was able to sympathize with my concerns. My appointment went smooth, she asked questions and explained what she was going to do. The salon is inviting, clean and full of stylish merchandise. Visit this salon & book with Darby! Happy travels!

I'm really disappointed with my experience here. I paid $25 for a consultation with Paige to…read moreexplain that my hair is very thin and needs to be handled gently. The first time I went, I did one streak of highlight called a flash highlight (over 200$) to test the waters and it turned out great, so I came back expecting the same quality. This time was completely different. Paige double-booked another client and had her assistant handle most of my appointment. The assistant was extremely rough while washing my hair even after I repeatedly asked her to be gentle. She seemed annoyed that I said something and actually handed me the brush and said "do you want to brush it?" I shouldn't have to explain the same thing twice to her assistant when I already paid for a consultation to make sure this wouldn't happen. Paige barely checked in, didn't review my foils before they were rinsed, and my hair came out yellow and orange instead of the cool blonde I asked for. I didn't even get to choose the toner or discuss the results before being told by the assistant to pay. I also asked for thicker highlights and ended up with baby lights that looked uneven in tone. I walked out in tears and paid $265 for results that look like I used a bottle of Sun-In at home. I'm beyond frustrated and will not be going back. Letting an inexperienced assistant take over while charging full price is completely unacceptable.

Just had a lash lift and tint with Bri and she did an AMAZING job!! Highly recommend GCT, their…read morestaff always does such a great job with all services. So excited about how my lashes are looking and it's always nice when it shaves time off the morning makeup routine :)

I got the ultimate spray tan for Prom. I have gotten spray tans before so I understand the do's and…read moredo nots. Yet this time I had to do a lot of the work myself. The check in is easy, but having to blow myself dry was a little weird for what they are charging. Also the bottom of my feet are orange and my hands are only half way done. compared to other places i've been for cheaper this place left me unsatisfied for the amount i paid. The people themselves were very nice and inviting but i hope they take into consideration this review.

Cassidy made me feel so comfortable and was ready for any questions I might have about the spray…read moretan process, and after care. The location is inside Grand Rapids City gym and she sent me specific directions on how to get there, you will have to go down stairs. The process was easy and she set the tan with a setting powder after so it didn't feel sticky when I left. I got the rapid tan so I could rinse off before getting into bed that night.

Cassidy was great and explained the entire process of the spray tan and makes you feel comfortable…read morethroughout the process!

LOVED! I've had a quite a few higher end fancy facials and this was the best. I have a hard time…read morerelaxing yet I was able to relax and enjoy the process. I walked out feeling relaxed and beautiful. I've never left a facial feeling confident in my skin. Bethany was amazing. I will 100% be back in the future for more facials. She was very gentle when it came to washing off the cleansers + masks , no tugging, pulling, or roughness. The application of the products was soothing and not messy. This was my first lash lift and tint. So far I am loving it! I can't wait to come back and see Bethany again

I am no stranger to spray tans, but I can truly say that was experience with Hannah was top tier…read more From the moment I arrived at her studio, I was met with joy and knowledge. She explained her process from top to bottom. Not only do you receive an incredible tan, she provides a moisturizing treatment and powder that truly allows your tan to shine. I went back for multiple sessions and touch ups. Communication was easy and quick. I knew that whenever I was getting a tan I would be met with speed and a smile. Thank you Hannah and Sandbar for helping me glow!

This salon will do anything to take your money and run. The management of the salon is extremely…read moreunprofessional. FYI - your tanning package expires in 30 days without them telling you. This happened to me the first time I bought a package, it expired and I walked away noting next time I will use my tans before 30 days. I have bought a few packages since then. The last time I bought a package was in March 2020, I used 3/6 tanning sessions- then COVID hit and they had to close. When they reopened, I called and left a voicemail asking when my membership would expire. Nobody called me back for a couple weeks. I went into the salon and asked when my package expired - the girl said August 28th. I immediately put it in my calendar to use my tans before then. I went into the salon on August 14th and the girl working told me I had NOTHING on my account. I explained her the situation and she said someone would get back to me. 1.5 weeks later - nothing. So I call again and leave a voicemail. Nothing. I find their email on FB and email them. Finally I get someone to call me - after chasing around for 2 weeks - and her solution was that they could give me back one out of two sessions I did not get to use. I kindly asked if they could give back both sessions that I paid for and I heard nothing back. I emailed them a few more times, went into the salon to follow up, and still nothing back. The management continuously ignored me. This salon is NOT cheap. The price you pay is for a professional experience and Tropi Tan does not give professional quality. The employee made a mistake, like humans do, and Tropi Tan refused to give me (a long time client) back what I paid for. I do not recommend tanning here because Tropi Tan is not a customer driven establishment.

I have gone to both Jenison and Cascade locations and have been a faithful customer for 11 years,…read morenever skipped a month and tan usually 3 times a week. Im located right between the two, so I tend to get to both every week. I am so over going out of my way for them to be closed during normal hours. Again today, 6pm and no ones there, same thing early Sunday. In the last month I bet I've gone to tan 6 to 8 times and they arent open. I have been unable to tan more than I have been able to. Seriously looking for what else is out there.

My 3 friends and I came here one day after work for a fun girls group activity! I had never been or…read moreheard of it but one of my friends suggested it as she had been previously. We booked a group appointment ahead of time and we originally had 5 but had to switch to 4 almost last minute and they were super accommodating! Our appointment was actually during happy hour which they have from Tuesday-Thursday 3p-7p so many of their services were discounted due to that. We did the facial bar with a friend option. The 4 of us (+2 employees) were the only ones in there so it was super peaceful and enjoyable. They explained our options to us and what the purpose of each step she was doing. For my 2 add-ons I choose high frequency and the cooling globes. I liked these a lot but I still want to try the rest of their add on offerings! All of the products felt very luxe and smelled amazing. At the end of the facial, I swear my skin had never felt better and we were all truly glowing. I need to get back here and get another treatment soon!

Nice place very clean and cool. We got a nice facial it was on myself and my daughter in the spa…read more I'm definitely returning.

I've had 3 spray tans here and loved all of them! They never make me look orange or splotchy and…read morethe tans fade very nicely. Will continue to use them for all of my special events!!

I was a loyal customer here for several years and was on their VIP membership plan. I want to be…read morefair because the actual spray tans were consistently great, and the staff members I interacted with over the years were always wonderful. Unfortunately, the customer service experience with ownership ultimately drove me (and several friends) away. The biggest issue is how inflexible and dismissive they are with customers regarding booking mistakes and billing issues. One example: I accidentally selected the wrong appointment date in their booking system. I realized it within minutes and immediately messaged the owner to correct it, but because the accidentally selected date was within 24 hours, the system locked me out from making changes myself. Rather than offering any grace or understanding, I was basically told I was out of luck and still charged. I completely understand having cancellation policies in place to protect appointment times. However, when a customer notices a simple mistake immediately, reaches out right away, and there are still multiple openings available for that date, the business has lost absolutely nothing. It feels less like protecting bookings and more like benefiting from customer errors. This apparently was not an isolated experience either. I know multiple people who had similar situations and felt brushed off rather than valued as longtime clients. I also personally experienced recurring issues with billing and automatic renewals/charges tied to the required credit card on file. After enough frustration, I finally decided to leave. It's unfortunate because the product itself is genuinely good. But eventually customer service matters just as much as the service being provided. I truly wanted to continue supporting this business, but it became clear that loyal customers were viewed as expendable rather than appreciated.

This place is way over priced for the low quality beds they have! It is dirty dingy and the…read morecustomer service needs help. I was a member for months and finally went to Solana. So glad I did! If you want high quality good pricing and actually see a tan then don't waste your money at Midnite Sun!!!

The negative reviews of this place are misguided at best, and sadly ignorant or malicious at worst…read more This place is exactly what it claims to be, a place to get some color. The staff at every location I have been to are all incredible, and friendly. I can be a bit of a talker, but I find the staff enjoys the conversations, does their best to be helpful, and enjoys the banter. This place is gem, where most salons simply lack the overall presence to be useful. (Aka - there just aren't enough of them.) The management of these places have always treated me with respect, kindness, consideration, and sincerity. In summary, if you want a clean, comfortable, friendly environment to get a good tan in, this is your best bet. Well done Midnite Sun.

Stef is the MVP in your prep for a special event. She takes in all the factors to come up with the…read moreperfect color for your event, and even more importantly, perfect color for your skin! I love that she can come to you (my dog loves Stef) or you can visit her gorgeous home studio. She celebrates all bodies and is your best hyped woman for whatever you're gearing up for. She truly cares about her clients, and becomes your bestie in an instant, yet still remains so professional. Cannot recommend enough!

Stef is the best, high quantity service, entertaining personality and a super clean space!! I…read morehighly recommend.

It gets the job done, but numerous staff issues have me wondering if this is where I should…read morecontinue to get my spray tan. In the past two months I've experienced package mishaps, nearly slipping to death a couple of times from the versa spa floor not being wiped down between uses, and most recently having an employee, Echo question the darkness level I selected because according to her it was too dark for my current skin tone. I never asked for her opinion. Big improvements could be made in customer service and hospitality. It's not that hard to wipe down equipment in between clients and be pleasant.

Sunless tanning package is a great deal. I love getting spray tans weekly here. Since the pandemic…read moreI have noticed not all staff wear masks when it was supposedly enforced by our governor. Staff is friendly. Also, this is a cashless business FYI so be prepared to pay on a card.