Last week, I went in for an appointment where I was greeted by Jenn, who was my consultant. She…read moreimmediately offered my entourage and I some water. After sitting us down, she asked me some questions to get a better feel for the type of dress that I was looking for. Honestly, I had a wide range of silhouettes and designs that I was interested in and she never once judged me for it. I showed her photos of dresses that I found on their website and she was able to pull almost all of them, which was great! She practically knew exactly where each one was on the rack and immediately went to collect all the dresses to try on. Eventually after trying on all the dresses (anything from a simple and classy organza gown to a full princess ball gown), she pulled out a dress that she thought I might like. We shared a laugh over the fact that I had just tried the same dress on at the store I went to earlier that morning. Honestly became my fav out of all the dresses I tried on that day. She helped to put on a veil and handed me a bouquet so that I could get a better idea of how it would look on the big day. With all the hustle and bustle, I ended up going overtime on my appointment, but Jenn continued to help and never rushed me. In total, I think we tried on around 16 gowns that day. Although I didn't end up saying yes to a dress at J'aime, I'm so glad I went there. Jenn was truly such a joy to work with. Even though I'd never met her before, she felt like a best friend throughout the entire appointment. Literally your own personal hype girl that'll fill your appointment with smiles, laughs, and giggles. Honorable mentions: ~ After trying on all the inspo gowns, Jenn let me walk through the rest of the dresses on the rack to see if there was anything that interested me. ~ Taylor Swift was playing in the background during my appointment, which I loved, but she said that if you have a specific song in mind for your "say yes to the dress" moment, you can request it. ~ Appointments are free on the weekdays

We came to look at bridal gowns for the first time . One of my family members got proposed to in…read moreDecember and they plan to have a wedding in Oahu in the year of 2028 . They like to have a grand wedding with lots of guests. We start looking at dresses and plan for all the other details for the wedding. My family booked the appointment on line . She honestly put done 2028 as the future wedding date. A $25 fee was required to come look at the wedding gowns . Then an older lady staff called her back . She sounded very upset that she wedding would be in 2028 and not this year . She told her that " if you don't have money to pay for the dress , you could bring cash to tip your stylist! You are not buying a wedding gown now , I don't know what to do with you ! " She was so rude over the phone . My family member is a licensed health care professional. She was just in shock. Since she has paid the $25 on line for the 1.5 hour appointment, we showed up at Janine bridal today at 10 am on a Saturday morning . We arrived 3 minutes before 10 am . Two Caucasian ladies walked in ahead of us. There were two older female staffs inside . One with blonde hair and the other taller lady staff has dark brown hair . The blonde hair lady looked at us , did not smile, did not say welcome to Jaime bridal , or good morning. They helped the two Caucasian ladies ahead of us . The front counter was left with a younger Asian female staff . Her name is Christina. She worked part time there and she was our stylist for this appointment . Christina is very sweet , patient and helpful. After she knew that was our first time looking at the wedding gowns, she gave us a 5 minutes introduction of the gowns and the basis set up of the bridal shop . Then we looked around and pulled 6 dresses to try . Christian helped to fix each gown and made suggestions like how to tailor it to make it look nicer on the bride -to- be . After one hour of try and error , we narrowed down to two wedding gowns that we love . Christina wrote done all the details , gave us a small card for the information. Then she mentioned the trunk show coming up at the end of January 2026 . But we are obligated to buy a wedding gown if we attend the trunk show . Today is January 3, 2026 Saturday. We would have a bad experience about Jaime Bridal from the way the other lady talked to my family member with the bitchy attitudes. Thanks to Christian , these have all changed . Customer service is the primary focus on retailer business . I am not sure how this could have been misinterpreted.

I was an April 2026 bride and found a stunning Maggie Sottero dress deemed my "wild card" try on at…read moremy very first dress shopping experience. Maesa was my consultant and he carefully and exuberantly guided me to saying YES to the dress! It was when he fluffed out the delicate satin and exclaimed "so Carrie Bradshaw!" that I'd found the one. I will never forget that fateful July day and had an amazing, memorable experience at Janene's! All thanks to the one and only Maesa. He's an asset

I'm not the first, the second or the third person out of my group of friends to pick out my dress…read moreat Janene's alameda! I'm the fourth! I tries on 5 dresses with the help of Isa and walked out with my dress secured! So happy to have met a sales associate that takes the time to connect with me and help me pick out the accessories needed for my dress! Thanks Isa!

We went shopping today for my son's prom date dress. My son decided just this week that he was…read moregoing to attend his senior ball and officially confirmed with his date on Wednesday. We visited Blossoms, where we had a wonderful experience from start to finish. We were assisted by Tessa, who was absolutely amazing. She helped us explore several beautiful options and guided us through the process with patience, professionalism, and great attention to detail. We narrowed it down to two final dresses and ultimately chose the one that perfectly matched the color of my son's tuxedo. We also had the pleasure of meeting Katie, the manager, who took the time to speak with us, reaffirm our choice, and help us confidently seal the deal. Her kindness and expertise truly added to the experience. I sincerely appreciate the excellent customer service and the beautiful selection of dresses. This experience made an already special occasion even more memorable. We will definitely be back for my daughter's future special events

My mother and I stopped by to look at mother-of-the-bride dresses. The store is appointment only,…read morewhich we didn't realize beforehand, but one of the employees was nice enough to let us browse anyway, and we appreciated that. Unfortunately, after that initial moment, the experience went downhill. The associate who greeted us left and never returned. When I later tried to ask a question about a dress/how to make an appointment, one of the ladies didn't even look up after I said "excuse me," which made the situation feel very awkward and uncomfortable. When I was finally helped, the response was short, unengaging, and not very helpful. Overall, the atmosphere felt unwelcoming and gloomy, and it left us not wanting to return. On a positive note, if you're looking for beautiful mother-of-the-bride dresses, we had a wonderful experience at Gesinee's Bridal, where my mom found a gorgeous gown. I also found my wedding dress at Miosa Bridal, which was a beautiful, welcoming shop with attentive staff.

For me, it was difficult to find the nearest wedding gown rental here in SJ, especially within…read morereasonable pricing. A month prior, Jessica responded via email and was able to help fit me into her schedule. The shop had a clean and cozy atmosphere with variety of wedding gowns to choose from. Jessica greeted me and was attentive into helping me find the right dress along with help fitting me into the dress. I tried on at least 4-5 and chose the perfect dress! She also does hair and makeup so it was super convenient to book it all at once, not to mention her service is excellent! Note: Previous Customers/Clients have received a text notification from her stating that she will be "departing from this business" in case those don't receive or receive a slow response. Hopefully this helps.

I was searching on Yelp for bridal dress rentals and found JC Bridal Boutique. I made an inquiry on…read moretheir website and scheduled an appointment to try on dresses. This was my first bridal shop. I looked through all of the dresses available and picked out a couple that I liked. There is a lot of variety here- from big poofy dresses to long tighter dresses and everything in between. Each one of the dresses are very beautiful and elegant. I fell in love with the first dress that I tried on, but wanted straps on them (it was a strapless dress). Jessica said that she can alter the dress to sew straps on for me, but suggested that I try on a couple other dresses just in case I liked those more. I did and it made me love the first dress even more! Jessica made me feel comfortable and was very accommodating. She did not rush me and allowed me to take all the time that I needed with every dress that I tried on. I've heard stories from friends that took up to a year to find the one. I am so lucky that I was able to find a rental that I love so quickly. I had to come back prior to picking up before the big day because my mom wanted me to wear something that did not show my tattoos and Jessica was able to still make it work for me in the same dress that I fell in love with! JC Bridal Boutique is definitely a gem!! Thank you Jessica!

I purchase 2 pair of Chino pants from Vince...the only thing that was not perfect was the slash…read morepockets gapped. I considered sewing them myself, but in the end decided to leave it to the professionals. From start to finish Golden Thread did an outstanding job, at a reasonable price, in a very timely manner. Friendly , efficient...my new go-to for alterations. Love supporting a small local business.

Response to owner's reply. A smile goes a long way to making a customer feel welcomed. You are a…read morecharming and polite man and I appreciate you. My problem is with owners/employees who do not return a smile or meet my eye. Whether intended or not, this made me feel too unimportant to be bothered with, more like I was a pesky fly. To be clear, I have zero problem with business owners not speaking English, especially when a co-owner is fluent and handles communication. I am the grandchild of immigrants. I am also unhappy with a fluctuating price. Again, don't lower the price after I regretfully and politely decide to leave. Set a fair price to begin with, not a high price you then lower when a customer balks. Most of us are very uncomfortable about bargaining over price and discovering the first price given is a starting bid. Just sharing my opinion.

I cannot sing Carol's praises enough! She has been amazing to work with for two of my wedding…read moreoutfits. She is so kind and meticulous in her craft. Price was very reasonable as well. Thank you, Carol!

Overall I think Novella is not bad, but their lead alteration person is retired and while I was…read morecoming in, she was retiring. I ended up being charged more than the quoted amount and had to bring my dress back a few times because she missed some basic things. I don't think the person whos doing alterations there is still there so perhaps this review is quickly outdated, but I would say there's definitely not the kind of attention to detail I would have appreciated being at this price point and for this kind of thing where attention to detail for wedding dresses is so important. Every time I've been there, there's been some brides trying on beautiful gowns, so it seems like they have a good selection of dresses if that's what you're in the market for!

When I was dress shopping this was my second place I had been to so i had experienced another…read morehighly popular dress shop appointment. My appointment with Georgette was so great! She was so friendly and so much more interactive than the "chain" bridal shop I had been to. I had shown her a few photos of different dresses I liked and explained exactly what I did not want. She came back with 4 dresses and the very first one I tried I absolutely loved! I did try on all her options she presented and I had seen a dress I inquired about but she advised it was out of my budget. She didn't push that dress and we did end up trying it on for fun but she was transparent the price couldn't go down so I appreciate that she was honest and not a pushy saleswoman. Turns out the very first dress I tried on this appointment was the dress I ended up picking. She nailed it from the first dress. The dress needed some adjustment as it was completely see through on the waist and she showed us options to line it with a nice fabric so my skin wouldn't be exposed. I felt so comfortable knowing we can fix the dress and adjust how we wanted with very little pushback. She offered her expertise and knowledge on how to fix the dress the best way. My alteration appointment was very straight to the point and the tailor had a lot of experience. My dress did need some second alterations as there was some corset type material poking into my skin causing discomfort and she was very nice about how to make the dress more comfortable When it was time to pick up my dress Georgette was so great with helping my mom understand the bustle process and was very thorough and kind. She provided so many helpful tips and really cared about the interaction. She didn't rush us out Great experience! Great staff! And great dress selections!

Georgette was absolutely amazing and took me from feeling disappointed to finding my dream dress…read moreduring just one appointment! She is extremely knowledgeable which is evident of her 30+ years of experience working in bridal, as well as supportive, encouraging, and so sweet. Thank you to this amazing shop for helping me choose the perfect dress for me!

Galina did an amazing job altering my dress for a very affordable price. She changed my straps,…read moreopened up the back of my dress and made it fit like a glove. She really helped make my wedding day special. Only advice to customers is to make sure you book her well in advance of your event as she gets very busy. Other than that, her work is AMAZING.

I don't understand how she's received any stars less than 5…read more My friend recommended her to me after her experience. Her prices are competitive, she's very thorough, she's always answered all the questions I had. She doesn't try to sell you or push you on anything. Which I highly appreciate. Galinda is an absolute sweetheart and really cares about the work she's doing. Definitely reach out if you want quality work for great prices!

It's been almost 7 years since I started coming here and I can't believe I haven't posted a review…read more Jila is one of the most attentive and passionate tailors I have ever met. Her attention to detail and knowledge of fabric, cut and style is impeccable. If I need something to fit me like a glove, I do not go anywhere else. I trust her with my everyday items, casual, business, etc. i'm so thankful for the day my husband introduced me to her. Her boutique is quaint and pretty and has a curated selection of clothing and accessories from all over the world. She made me look beautiful on my wedding day and did a great job of altering my Anthropologie gown.

Wow! Thoroughly impressed by Jila's services. She altered 3 dresses from my bridal wardrobe:…read more 1. A flowy, ruffled colorful dress for my welcome party. She amended the waistband to be tighter and shortened the dress while maintaining the flow and comfort of the dress. 2. My after party dress had a beaded skirt and jila carefully shortened it. Fit perfectly. 3. Lastly, my Kim Kassas wedding dress!! Its ruffled mermaid tail is what made it beautiful. I plan to resell my dress and jila altered it so that if someone taller than me buys it, the stitching just needs to be snipped to get it back to the original length. It fit me like a glove. She did an amazing job and I'd highly recommend her to alter clothing for any special occasion!

My sister and I went to this place to shop for an upcoming wedding. This lady Komal is sooo full of…read moreherself, such a show off, and high key lack of mannerism. She judges the book by its cover. She will not even make eye contact if you are in simple pj and top. She is egoistic and prejudice. She responded to our questions with such a " whatever" attitude. Btw she wear pretty much most of the outfit for her " show off sessions" on instagram, therefore the armpits and crotch area of outfit is unhygienic!!! Listen lady - no one cares if you have a body or money. What is importance is values and how you treat other people. Instead of showing off your body ( saggy boobs and discoloration on face) and showcasing your possessions, on insta get some manners from somewhere. We ended up getting an outfit and she quickly said, you can save money by venmo or zelle, so there is no paper trail or tax issues. Let me report you to IRS!

Was quoted one price and then charged much more ($1k more) when I went to pick up the outfit ahead…read moreof my wedding. Given my wedding was coming up within weeks, I felt I had no choice but to accept the higher price. When I finally did pick up my outfit, I noticed that some of the gold foil pieces on my outfit were missing off of my lehenga skirt. She said she could work with the designer to provide the pieces but never followed up or responded to my messages. The designer thankfully worked with me to send those pieces directly. I agree with other reviewers that Komal's communication is terrible and inconsistent. It's hard to get status updates, confirmation on prices, etc. I worked with several high-end designers and medium-end ones directly through their teams and had good experiences doing that. This is what I'd recommend that others do. Komal does not provide written invoices or payment confirmations, leading you to have to Venmo or Zelle often thousands of dollars, with limited visibility on the status of your order. It's tricky to trust this kind of merchant with limited paper trails and similar reviews to immune for momentous occasions like your wedding.