When I was dress shopping this was my second place I had been to so i had experienced another highly popular dress shop appointment. My appointment with Georgette was so great! She was so friendly and so much more interactive than the "chain" bridal shop I had been to. I had shown her a few photos of different dresses I liked and explained exactly what I did not want. She came back with 4 dresses and the very first one I tried I absolutely loved! I did try on all her options she presented and I had seen a dress I inquired about but she advised it was out of my budget. She didn't push that dress and we did end up trying it on for fun but she was transparent the price couldn't go down so I appreciate that she was honest and not a pushy saleswoman. Turns out the very first dress I tried on this appointment was the dress I ended up picking. She nailed it from the first dress. The dress needed some adjustment as it was completely see through on the waist and she showed us options to line it with a nice fabric so my skin wouldn't be exposed. I felt so comfortable knowing we can fix the dress and adjust how we wanted with very little pushback. She offered her expertise and knowledge on how to fix the dress the best way. My alteration appointment was very straight to the point and the tailor had a lot of experience. My dress did need some second alterations as there was some corset type material poking into my skin causing discomfort and she was very nice about how to make the dress more comfortable When it was time to pick up my dress Georgette was so great with helping my mom understand the bustle process and was very thorough and kind. She provided so many helpful tips and really cared about the interaction. She didn't rush us out Great experience! Great staff! And great dress selections! read more

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My daughter found her wedding dress here after first seeing it online, and the consultant helping us was very kind. The store does have a nice dress selection. Unfortunately, the overall experience left us feeling uncomfortable rather than excited, which was disappointing for such an important moment. One concern was that additional tariff and tip charges were added at checkout without being clearly disclosed beforehand. For a dress already costing several thousand dollars, that felt unexpected and not very transparent. During the alterations appointment, we also overheard the owner on the phone referring to another client as a "nightmare client," which changed the atmosphere for us. Later, while the dress was being pinned, we were told several stories about brides who had problems after using outside alteration services. While that may have been intended as advice, it came across more as pressure to keep alterations in-house. We were then quoted approximately $1,200 for fairly limited alterations on a $3,000 dress -- mainly taking it in at the waist and hemming the length. After speaking with someone experienced in bridal alterations, we were told that quote seemed quite high for the work being done. The staff itself was pleasant, and everything will work out fine in the end, but we walked away feeling more pressured than celebrated. IThe owner could take some customers lessons from her staff. I wish the experience had felt warmer, more transparent, and more focused on making the bride feel special during what should have been a joyful experience. read more

Georgette was absolutely amazing and took me from feeling disappointed to finding my dream dress during just one appointment! She is extremely knowledgeable which is evident of her 30+ years of experience working in bridal, as well as supportive, encouraging, and so sweet. Thank you to this amazing shop for helping me choose the perfect dress for me! read more

Melinda was amazing! I usually hate shopping and this was such a fun easy experience. Not only did she pick great options of what my vision was she picked fantastic options that worked for my body. They have so many beautiful options! So glad i said yes to the dress here 10/10 read more

Papers & Petals Bridal - Decor is gorgeous - Bridal Near Me - Burlingame, California

Georgette was so kind and incredibly helpful. I was in a bit of a pinch just a week before my wedding and needed a new veil, and she went out of her way to show me what was available in stock. She even took the extra step to steam and press it for me. Although I didn't purchase my dress here, I truly appreciated the level of service and was so happy to support her business. read more

Georgette and her team were so helpful with me finding my dream dress. Papers and Petals was the second bridal shop I went to, and I told Georgette what I was looking for. She and her team picked out a variety of dresses for me to try on, and the first one I chose was the one! Georgette was willing to work with me to fit the dress in my budget too. They have provided exceptional customer service from my first interaction to my final fitting. I'm so happy with my wedding dress, and could not have picked out a better place to buy from. read more

I just said yes to my wedding dress and truly had the most amazing experience at this boutique! The shop itself is absolutely beautiful, so clean, thoughtfully designed, and filled with the most stunning, high-quality gowns. Every little detail made the whole experience feel so special, and knowing they have an in-house seamstress put me completely at ease. My consultant, Melinda, was an absolute dream to work with. She was so genuine, relatable, and easy to talk to. I instantly felt comfortable with her. She just got me and knew exactly what I needed, guiding me toward the dress that made me feel incredible. Her styling suggestions were spot-on and truly enhanced the entire look. Melinda's warmth and clear love for what she does completely shined through, making the appointment not only stress-free but honestly one of the happiest parts of my wedding planning journey. The whole experience was an 11/10 from start to finish. I couldn't recommend this place (and Melinda!) more highly! I loved every second and can't wait to come back throughout the final alterations and styling final details leading up to the wedding read more

Papers and Petals was the fourth and final store I visited looking for my wedding dress and our experience here was the perfect ending for my search! I booked an appointment last minute and I'm so lucky I got to work with Melinda! She was attentive, knowledgeable, relatable, and set such a comfortable, fun vibe! Melinda really listened to my concerns and things I was looking for in a dress. She was also very helpful in telling us what could be altered and reassuring any doubts or hesitations I had. I'm so happy I said yes to my dress here! (Even more excited that I picked a Randy dress!!!) The store itself is very clean, elegant, and refreshing. I wish I had come here in the first place! read more

Fantastic. I drove 2.5 hours because I heard this store had most of the current dresses I saw on line that was of interest. AND THEY DID! The staff and owner are phenomenal! They listened, let me try on several dresses and made me fell welcomed. They seemed to get just how trying it is for someone who is older to find the right dress for their daughter's wedding. They made it happen and I couldn't be happier. They were even able to ship it to me! Thank you to Papers and Petals for making our day that much more special. read more

Papers & Petals Bridal - MOG Dress - Bridal Near Me - Burlingame, California

This is a top notch bridal shop. Last year I was on the hunt for a beautiful, elegant but youthful mother of the groom dress and found the perfect one there! Just two months ago my daughter found the most gorgeous and high quality wedding dress there! After going to many other shops we felt that the dress she chose and this boutique stood way above the rest! I can show my dress from last year and add my daughter's dress after her August wedding. read more

Papers & Petals Bridal - Bridal Near Me - Burlingame, California

Horrible and life changing experience. I can never get my special day back. It took 9 months from date of order for the dress to come in. When it finally came in, it was NOT the size I had ordered (two sizes bigger) and after about 8 alterations, arguing, and crying tears of despair, not joy (while wearing the dress) I gave up. When I asked if I could see the original dress I had tried on, she said she had sold it...how convenient! The day I finally picked up my dress, the entire bottom was dirty. She claimed it was from me trying it on and from the construction dust in the area, seriously? She said if i wanted it cleaned, it would cost me $$ and that no bridal shop cleans the dresses before pick up. She is a liar and a crook and I curse the day I went in there. And this doesn't even cover the bridesmaid dresses! We ended up getting much prettier, cheaper, and better fitting dresses online. If I can spare at least ONE bride the hell I went through and continue to go through each time I look at my pictures, I would be content...I thought of taking her to court, but decided it wasn't worth it, I want to get over this horrible experience!! read more

Papers & Petals was my first stop for trying on wedding dresses, and I couldn't have asked for a better experience. I was extremely nervous and honestly a bit resistant to the whole process, but Paige made everything feel easy and enjoyable. She is absolutely amazing at what she does. She is kind, knowledgeable, and incredibly patient. I tried on several dresses during my late appointment, and not once did I feel rushed or pressured to make a decision. In fact, after I found THE dress but still felt hesitant, Paige allowed/encouraged me to sleep on it and even scheduled an immediate follow-up appointment. I ended up going back to purchase that dress, and I couldn't be more excited for my first fitting. I'm fully confident that my future appointments will be just as wonderful as the first two. read more

As the mother of the groom, I had an amazing experience with Melinda at Paper & Petals. She took so much time with me and she was incredibly patient. I tried on over 12 dresses and she was so warm and welcoming. I felt like she really cared about me! It's a beautiful bridal salon and they have a great selection of Mother of the Bride/Groom dresses! Gorgeous dresses! read more

I had such a wonderful experience with this salon for my wedding dress alterations. Everyone I interacted with was incredibly kind and helpful throughout the entire process. The woman I believe is the owner -- who I spoke with on the phone several times -- was especially sweet and reassuring, which put me at ease right away. I found my dress unexpectedly while on vacation with my family and decided to purchase it on the spot. Because of that, I was a little nervous about where to take it for alterations once I got home. I'm so glad I found this team -- they were professional, knowledgeable, and made me feel truly beautiful at every fitting. They went above and beyond, even helping me choose which pair of earrings complemented the dress best at my final appointment. We also decided to create a pair of detachable sleeves using leftover lace from the gown, and they turned out absolutely stunning -- perfectly placed and beautifully made. I couldn't be happier with how everything turned out and highly recommend them to any bride looking for an exceptional alterations experience! read more

My Papers & Pedals Bridal review: I can't say enough of about how much of a great experience this was. We were a walk-in and they took us right in and said no problem, we'll make it work....and indeed they did, even with other pre-appointment customers they were tending to! My daughter has yet to find that perfect wedding dress (which is two weeks from this visit!). Joseph and his mother are the owners and they treated us as if we were VIP. They introduced themselves and got acquainted with us to see how they can best suit our needs. They even brought us to hang out in a private room, while my daughter and wife were deciding on wedding dresses. The mother owner (apologies for not remembering your name), was awesome. She had asked my daughter a few questions on what she had in mind, came back with 3 dresses, and she nailed it on the first one! Such an extremely friendly staff, knowledgeable, able to Invision, and satisfy/exceed our expectations! What a great experience that could have been a stressful situation, but not with the Papers & Petals Bridal staff. Thank You Joseph, your mother, and the entire staff!! Will follow on with the review, after we pick up the dress...we so excited! PS: The champaign was a nice touch ;) read more

Paige helped me find my dress and made me, a body-shy person, feel comfortable throughout the whole process. She understood what I was looking for and I ended up buying the 3rd one I tried on! I highly recommend her to anyone hoping to find their gown read more

Georgette and her team were amazing during my dress search. I found a dress online, and she was able to get me the sample and order it just in time for my wedding. She was always responsive to my questions and reassured me whenever I had doubts. I highly recommend visiting in person to shop; the bridal consultants were very sweet on the day of my appointment. read more

Kind, highly skilled people running a gorgeous bridal shop. My grandmother and I found immaculate dresses for my sister's wedding and the fitting was exceptional. The expertise, attention to detail, and the kindness we were treated with was more than money can buy. You will be in good hands! read more

Papers & Petals Bridal - Grandmother of the bride dress fitting - Bridal Near Me - Burlingame, California

Owners Georgette and Joseph along with Paige were amazing to work with. I couldn't imagine my first dress shopping with anyone else. I walked in with an appointment and they were ready to spend the next 90 minutes with me. They are experts in this wedding dress business! They were professional, patient, and friendly. Paige guided me to try on different styles and knew exactly what to ask me so that I could make a decision on what dress I needed to try on. Georgette knew exactly where all her beautiful gowns were throughout the store. Prior to coming in, I was self conscious but she showed me several elegant and flattering choices within my budget, and made it a totally positive experience. read more

Papers & Petals has a wonderful selection of gowns for any occasion. The staff are friendly, helpful and very attentive. A much needed courtesy, when searching for the best dress for a special occasion! They helped me selected a great gown for my sons's wedding! The experience was so wonderful, that Grammie also selected her gown with them! The ladies were patient and attentive as we searched for Grammie's gown! I highly recommend Papers & Petals Bridal! read more

Almost ruined my maid of honor dress and made me uncomfortable at every visit. Was 6w postpartum and she wanted me to measure in June for end of October wedding. Charged me $275 for a hem, letting dress out, and making straps detachable - dress was $185. When I went for pickup the detachable straps were a disaster, causing the inside of the dress to flip out, and dress was let out too far. At second round pickup the dress was too long and they started cutting the fabric while it was on me, without pinning it, or explaining what they were doing. Ultimately I rushed this to my local tailor (Pruneyard Tailors) and they fixed it and turned it around overnight. read more

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Very friendly and kind owners, utmost effort towards your big day and making you feel special and confident! read more

Papers & Petals Bridal - Bridal Near Me - Burlingame, California

3/9/2019: My first-born daughter had scheduled a bridal dress fitting here . . . Uhhhhh~Geeez-This shop reminds me of when Jessica McClintock had her formal bridal dress shop business! A PLETHORA of styles of formal dresses EVERYWHERE, rows upon rows, upon rows! Moreover, there are several dress pedestals dotting throughout the bridal store so, several customers may try on different dresses simultaneously without waiting for a vacant pedestal. Cool~In addition, there are several comfortable high-back chairs while waiting which was truly a nice touch. I guess my first-born must have tried five dresses . . . Several looked egregiously matronly which I quickly snubbed; however, that ONE bridal dress-yes, that dress is THE dress! Disappointingly, it will take FOUR TO SIX MONTHS altering the bridal dress; thus, one star removed, i.e., this to me is unacceptable waiting too long for a bridal dress being altered . . . Sigh! read more

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This place is amazing! Owned by an incredible family and it is a beautiful and dreamy place to shop for a wedding! Nothing compares in the area! read more

This review is for the owner. I came to my appointment and walk in greeted with hello" For some reasons I did not make a decision to buy one. The owner she made me so very uncomfortable, I cannot pick a style what I want inside the Gallery, I feel like I have a restriction to choose what I want for a style, she's the one who grab a dress for me that not even my style, and she force myself to try it on which is no-no, and keep saying " OH! THAT'S VERY NICE " even though it's not? Then I realized reason why she give me those ugly dresses to tried on coz I guess those dresses she needs to get rid of them that been out of style and it's there for over 10 yrs and no one's buying. And it's a left over dresses. And yeah! She ain't with a wrong person that I'm a very classy and picky person and not no wearing those ugly dresses. On behalf probably she look at me that I'm ignorant doesn't know nothing about dresses that I was a Specialist Consultant at DAVIDS BRIDAL. In Colma Ca. So this place we don't have no freedom to shop around and unable to choose what we want in the Gallery. Am very disappointed and I wasted my time and she waste her time also for nothing. All she need to do to allow people to look around and give them a chance to choose. read more

If you are wedding dress shopping for the first time and this is the first place you look, you may see the $50 appointment fee and think "yeah, this is normal". But please know that there are tons of wedding dress stores nearby that have appointments for FREE! I wish I'd known that instead of wasting $50 at a store where I didn't end up buying my dress read more

My experience with the staff at Papers and Petals and specifically Georgette was nothing short of that Fairy Godmother experience from Cinderella. This shop was my 4th shop on my journey to find "The One". My first few bridal shop experiences being very disappointing, and I was mentally preparing to make compromises as it seamed what I was looking for did not exist. First, I was having trouble finding sample sizes in my size (bridal 20, street 16). Other shops just don't carry "plus size" sample dresses. I called the store to set my appointment and Georgette reassured me that they have dresses for evey beautiful body! We arrive and I tell her my laundry list of 'wants'. (Drop waist, large lace design, bling detail, high illusion neck, sleeveless, with a killer train) The first one she pulled for me was a strapless sweetheart dress and I let out a mental sigh... right out the gate this didn't hit the 'high neck' look I was going for. She showed me that the dress came with this small cape for church weddings... I was un-impresed. Then she explained. She could make me any type of dress I wanted. I didn't have to compromise. She could use the cape fabric and build me the high neck dress of my dreams. The dress itself was a Justin Alexander (8920C) drop waist, nude over ivory. I felt beautiful and comfortable. The lace was perfect and the train was To. Die. For. I tried on others but I didn't get that same feeling. I left that day with tears in my eyes and ordered that first dress and a beautiful cathedral length veil. 7 months later the dress arrives. I get a phone call and schedule my first alterations appointment (first picture). The length needed to be shortened and it needed to be taken in. Still nervous but I trusted Georgette. Overall it took 3 alterations appointments (really only two, I came in for a third appt. to make sure sizing was just right). I got so many compliments my guests coming up to me and genuinely saying my dress was beautiful and I looked amazing! My (now) husband was blown away! There was nothing about my dress I would change. Nothing. It was perfect. Thank you Georgette for making me feel beautiful and comfortable. Thank you for designing my dream dress. Thank you for being my Fairy Godmother! read more

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Like many others, I found my dress here after looking at many, many other stores. I didn't want lace or tulle in my dress, and they actually listened! And after talking to me about what I liked, they brought me a simple and beautiful dress. I loved it immediately. In house alterations added sleeves and a back, which looked great. I cannot recommend this place more highly-- they pay attention to detail and they will help you get the dress you want. They also helped me get my perfect veil. read more

Papers & Petals Bridal - dress, before - Bridal Near Me - Burlingame, California

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Papers & Petals was actually not on my go to list for wedding dress shopping, but since I was around the area, I decided to check it out. Georgette, you are my fairy godmother!! thank you so much for choosing such a beautiful dress that i would have never chose for myself. I came in with an open mind not knowing exactly what I wanted, but Georgette asked me a few questions and had a vision after i answered her. At first, i was a bit hesitant because the dress she chose was something i would have never chose to try on. But i tried it on anyway...thinking it would be just for fun! And let me tell you, i was in love!! My dress was perfect for me. I was in denial because it was the first dress i tried on, but every other dress i tried was not up to par. It was a one and done deal for me and i couldn't believe it. Georgette worked her magic and got my dress ready in such short notice :) I definitely recommend soon to be brides to try out Papers & Petals! read more

I had a great experience with Georgette and Papers & Petals. I came in originally to see the color of a Bill Levkoff dress and when she told me she'd give me 15% off if I ordered my bridesmaids' dresses here, I was sold. The ordering process was simple and the dresses were beautiful. When my maid of honor (who was 5 months pregnant) didn't fit in her dress (yikes!) three weeks before the wedding, Georgette came to the rescue and let out all of the seams, and everything worked out! read more

Papers & Petals Bridal - Bridal Near Me - Burlingame, California

Georgette and her team saved my wedding dress! I ordered my dream wedding dress from a different store that ordered my dress two sizes too small and then ruined it with an extremely poor tailoring job. Three months before my wedding, mom reached out to Georgette for advice and Georgette became my absolute angel! She went above and beyond to help me navigate the difficult situation with my credit card after the original store refused to refund my money. Given Georgette's experiences and expertise with the Elysee/Enzoani dress designer, she was able to expedite an order for my original dream dress in the correct size, began alterations within a week, and then worked with my busy schedule over subsequent appointments to make sure the dress fit perfectly in all the right places. They even tailored my veil so it matched perfectly with my dress. Everything was pressed and beautiful for the day of my wedding. Their tailor Marie is professional, patient, and very meticulous. Their work is such high quality, all-inclusive, and well worth the price! My dress fit perfectly, and I felt so beautiful and so comfortable! Without the Papers and Petals bridal team, I would not have been able to wear my dream wedding dress and feel as beautiful as I did. I would recommend them to anyone looking for someone they can trust to help navigate the confusing and expensive wedding dress industry. read more

Georgette and her alterations team are experts in their field. I chose this bridal salon because they carried Enzoani. Before my appointment, I narrowed my selection to 3 Enzoani gowns from the 2017 collection. Georgette knew the dresses I wanted and where to find them. She had 2 of the gowns I wanted to try on and showed me other gowns that were similar to the 1 that she did not have in store. I knew immediately that the Levina was the one for me. I did not spend more than an hour trying on gowns and placing my order. It took 6 months for my dress to arrive and it was well worth the wait. It was absolutely gorgeous and looked even better in the right size. I decided to utilize in-house alterations even though it was costly. My first fitting lasted 3 hours. Marie cut each layer individually to adjust to my height. I chose a ball gown with a long train, so there were ~10 layers of tulle. She did not alter the top layer during this fitting as there were lace appliqués placed throughout. If lace appliqués were in an area that needed to be altered, they were removed and then replaced after the layer was the right length. I did not need to be present for this part of the alteration. The bustle was designed during the first fitting and she measured me for cups. It was $900 for alterations. My dress fit perfectly. There was just enough cleavage, the waist was form fitting, but not too tight, the dress did not drag but covered my feet, and the train/bustle looked natural. I received so many compliments on how beautiful and detailed my gown was on my wedding day. It was ethereal and romantic and I felt like a fairy princess. I could not have been happier with my decision. read more

Papers & Petals Bridal - Fitting #1 - Bridal Near Me - Burlingame, California

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My experience with Georgette was very positive. I felt that she was very knowledgeable and gave great feedback. Out of all the boutiques I had gone to, she took the most time to show me different style of dresses as a mother of the bride. I couldn't be happier with the dress that I picked in with the alterations that were done. The appointments were always reliable and Georgia was very flexible with getting me in when I wanted to come. The only thing I would add is that you have to go to a place like this and expect to spend A LOT of money. If you are on a budget this place may not be suitable. However, you get what you pay for. Alterations were expensive. Overall, very happy with my experience!!! read more

Papers and petals was the very last of 5 bridal shops I visited over a weekend looking for my wedding dress in the Bay Area. Georgette (the owner) greeted my mom and I warmly, sitting us down, setting realistic expectations about budget, and selected dresses for me to try on. The selection is expansive, and somehow Georgette is able to walk through her aisles finding the dress just for you. By the end of the appointment I had found a dress that had the backbones of what I wanted in a dress. Georgette has helped me imagine what the dress could become through alterations, and boy was she right. On the first fitting, we discussed the alterations, Georgette set a price, we paid, and that price never increased, despite other alterations like Georgette completely re-imagining my train. Over 3 different fittings, traveling from San Diego to Burlingame my dress transformed into more of the dress I could of ever dreamed of. Georgette and her team creatively designed exactly what I wanted all while taking in my opinions and desires. She worked so well with me making appointments very far out so I could fly in and do my fittings, she is very accommodating. The best thing about Georgette is she genuinely cares about how your dress turns out and the way it fits your body. She is very warm, just like a mother, telling me I needed to get a different bra because the one I was using didn't look good. She will not let you take home your dress if it is not perfect on you or not what you wanted. I recommend paper and petals to any bride, especially those who are lost, not sure of exactly what you want. Georgette will find it or help you dream up your dream dress. read more

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This review may be a few years too late, but my experience is before my hardcore yelping days. This review should be dated May/June of 2008. The bride had chosen the venue for us for us to pick up bridesmaid dresses. She had already did all the work, picked the styles, all we had to do was show up and get fitted. I show up with my sister who is also a bridesmaid, they ask us what wedding party we're in and take us to the back. They measure, and like many other reviews on here told me I would be a size 14... I'm pretty sure I've never wore a size 14 in my life, but they are the professionals and I've never been fitted for anything so ok. Forward a couple of weeks later, we go in to try on the dresses, as expected the dress is like a parachute on me. No need to unzip or anything dress falls completely off. My sister, who is normally a size 0 also had a large dress. I'm normally a size 6 or 8 and I probably could've fit in the dress that was chosen for her. So I wear the bra I intend to wear on the wedding day and they re-measure and pin where it needs to be altered. I forget how much, but alterations got to be pricey. Adding on the straps it comes with would've cost another $15 in addition to the alteration costs already. The straps were spaghetti straps that could easily be sewn in with a single thread, we opted not to add it. Forward the week or two before the wedding. I go in to pick up my dress, and guess what the "final fitting" dress hangs a bit low where my bra is completely visible in the back. The seamstress blames me for not wearing the same bra I had worn for the fitting although I am. The zipper back where they cut and re sewn did not lay flat, it popped out (compared to the other bridesmaid dresses who had them altered elsewhere, ours were very noticeable). The sales people were also rude, when we were trying to pick up our dress and when we complained about the poor alterations they had no sympathy and still had us pay. It was as if because we were just purchasing bridesmaid dresses and not wedding gowns they cared less. Needless to say, I think my mom had made a scene that day about a bad experience and the employees could care less. They pretty much said a few bridesmaid dresses won't dent their income, and we still ended up paying so they were done with us anyways. On the wedding day to fix my bra strap issue, both dresses altered at this location, we had the mother of the bride sew on the straps for us while we were wearing the dresses to make sure it pulled up and hid our bras. In the pictures even from pictures of the back it was obvious which dresses came from this shop. I just felt like we were spending so much money, and we weren't taken care of at all. I have let plenty of my friends know that this is not the right bridal shop to come to when you're in search of a dress, and now that I'm such an avid yelper, I want the yelp community to know my experience here as well. read more

If i could give this boutique one star I would. Here is why: When I first came to this salon I was enthusiastic because of their large selection of Maggie Sottero and Sottero and Midgley gowns. The sales assistant that was helping me was kind and listened to what I wanted in a bridal gown. I had bought a gown that day. I came back a couple months later to get my MOH a dress and bought another wedding gown. When I came back to pay for the second dress I noticed I was charged an extra $40 with no explanation. Chalking it up to a storage fee, since I was leaving my dress at the store, I let it slip, and walked away. When I was in the store with MOH Georgette herself had said that my bridal party will be able to receive a 15% discount on their dresses when they are purchased. This was the second time she had mentioned this to me, the first being when I bought my first dress. Now comes the very very disappointing details. When my MOH called in to order her dress she was told she was not eligible for a discount and on top of that they wanted to charge her a rush fee b/c it was two months before my wedding. Well, my MOH had decided to go to another store that was not insistant on a rush fee. My cousin had called in to make an order and without asking me before putting down her CC, this store charged almost twice the price of any other store in the bay area. I have called around almost two dozen stores and no one, and I mean no one came close to charging this price. She was charged extra for a plus size, a rush fee, and a shipping fee. All together she paid close to 440 when my MOH had purchased the dress for 220. WHAT?????????????? I had come to the store to find out why there was this discrepancy in pricing and Georgette showed me her price list. Basically a computer generated list of prices that I could make up myself and was double or triple what any other store was charging for plus sizes, rush fees, and shipping. Leaving me to believe that the owner is most definitely pocketing a large amount of money. It was too late to cancel my cousins dress and she just had to take it. Funny thing is, my MOH had ordered her dress AFTER my cousin with no rush fee and received her dress two weeks prior to my cousin who was charged a rush fee. Same dress, same designer, two different stores!!!!! All in all this store in my opinion is ripping people off plain and simple. Do yourself a favor and avoid this place of business. After two wedding dress purchases, my bridesmaids were denied their discounts which I was promised they would receive, and one of them was over charged a disgusting amount of money! Lastly, my cousin had paid to have her dress shipped to her in LA and it never was. We had to come to the store pick it up ourselves and send it to her. They did end up refunding my cousin their shipping fee of $21... read more

Overall: If you're looking for a fun, knowledgeable, and transparent bridal boutique wedding dress shop, then look no further. Georgette and her squad are absolutely incredible! Wedding Dress Shopping Experience: I consider myself a laid back bride. So laid back that i did no research before coming in. This was my first shop and had 2 other appointments planned with my tribe. I honestly actually don't really like wearing dresses because of previous incidences of leg chaffage (the thick thigh life struggle is so real.) I'm unapologetically short and curvy without fear of accentuating all the right curves and much fear of highlighting all the wrong curves. I walked in with an open mind and they helped me navigate through the process to find the perfect dress. I tried a simple A-line, but didn't feel bridal. Then tried on my fit and flare and I was in love! Then i began to dance in it with the encouragement of my sisters and mom and fell absolutely in love with it! We had a great time playing music getting our dance on with my wedding dress. Yes, I bursted into tears from happiness surrounded by my loved ones in that dress. Yup, it was definitely the one! Alterations Process: This process was seamless. I spent 2 hours standing in my shoes (Tip: Wear comfortable shoes ladies!) While the seamstress navigated her way all around my dress for the perfect fit and bustle. I've seriously never owned anything that fit me like a glove. Then I went back for my final fitting and it was perfect. Note: Will be getting married on 8/10/19 so I'll post my wedding dress afterward Thank you so much Papers and Petals Bridal for making my wedding dress shopping experience so fun and easy! read more

Papers & Petals Bridal - Found my dress. It was the second dress I tried on and I tried on 3 for more, but decided that that 2nd one was the one. - Bridal Near Me - Burlingame, California

The angels at Papers & Petals quite literally SAVED my wedding day. When my original wedding gown arrived absolutely ruined and unwearable the night before my wedding (yes, you read that right), it seemed my worst nightmare had come true. Thankfully, Georgette responded to my family's late-night cry for help via email and opened the shop early on the morning of my wedding just so I could find a new gown and veil. She was so patient and listened to exactly what I was looking for, suggesting only dresses that were within my budget and tastes. She ended up recommending a gown that honestly surprised me. I never would have looked at it twice on the hanger, but when I put it on, I never wanted to take it off (I still wish I could wear it all the time). Not only that, but her incredible team managed to get it altered and add a bustle all within just hours to ensure that I was ready for the ceremony that afternoon. Your wedding day is supposed to be one of the happiest days of your life; when I was panicking without a wedding gown the night before, I was afraid it would turn into one of the worst. But now, I can look back on that beautiful day and remember the kindness and compassion that I received in a time of urgent need, and it makes it all the more special. I can't thank these amazing folks enough. read more

I came in to buy a bridesmaids dress for just me for my sisters wedding. My sister's vision for her bridesmaids was to have everyone wear a simple, dark purple, floor length dress in chiffon- plum or eggplant from any Bill Levkoff, Watters, or WToo in chiffon. There was nothing terrible about this experience- I mean 3 stars very literally. The dress is fine- correct size, correct color, correct style. It also came on time. I expected to pay a rush fee and did, but there weren't any additional hidden fees. All of that means it was adequate and worth three stars. However, I found working with the women here very frustrating. They just seemed to not really have it together. The concept of a choice of designer and one of two colors was *very* confusing to Papers and Petals. The woman working with me gave me a loooong explanation about how we all needed to buy our dress from the same shop during the same week from the same designer if we wanted it to all be the same color, even though I had explained I wasn't the bride and that I could buy a dress in either plum or eggplant (and that these colors aren't the same from different designers anyway!). The whole process took so much longer than it needed to, even though I didn't even try on dresses from all of the designers I was interested in- she only showed me Bill Levkoff even though it said online they had Watters and WToo in the store. Eventually I found something that was fine. She did not take my measurements. Then when I called to place the order for the dress, she gave me no context for how I should know what size I needed other than the Bill Levkoff website size chart... which of course needed my measurements... I've never had a dress fitted afterwards before, how I would I know what I needed to get or how to take those measurements accurately? She also insisted on calling me to give me important information like when the estimated shipping time would be instead of emailing it even after I had asked her to please email me the information so I could have a reference for later. This is a small thing but makes the process more sketchy in my opinion. Lastly, when I went to try on the dress to see if I needed alterations she didn't tell me that I needed to bring heels to fit the length and had no sample heels for me to try on. We just eye-balled it and decided it was probably fine. Luckily I didn't need any alterations for the bodice. Georgette said it was because they had taken such good measurements the first time- even though they hadn't measured me and the dress wasn't made to my measurements. It was such a strange comment. She also explained the dress fit so well because they were trying to save me money on the alterations... even though again, they had nothing to do with the dress fitting correctly other than ordering a standard size 6 from the manufacturer. So strange! Overall, I thought their operations wasn't very well run but I ended up with something that I like. read more

I was originally very excited to go to Papers & Petals to look at wedding dresses, because they had a lot of the brands/designers that I had been looking at online, whereas most places only had one or two brands that I liked. I made a list of some brands and style numbers that I liked online and was interested in. Then I made an appointment and went with a friend. I was looking for a simply styled dress without much adornment or train, and I was considering a bridesmaid dress in white or ivory, since I was having trouble finding simple wedding dresses. When my friend and I arrived, we were greeted after a few minutes and told they'd be with us shortly. That was fine since we were a few minutes early, though the other shops I'd been to had either told me to feel free to start browsing through gowns or to look at a catalog or binder and pick some styles. They didn't, so my friend and I just stood there waiting, which was fine. Then, I explained what I was looking for and showed them my list of possibilities. They looked at it and looked up maybe one dress, gave it back to me, and then told me they'd be getting dresses for me. The saleswoman made it clear that my appt would be exactly one hour and no longer. That was a little strange, because most places didn't say anything or encouraged me to take my time. I didn't like that I didn't get to choose what dresses I tried on, because I had a pretty good idea of what type of dress I wanted, since I'd already visited other shops and looked online. In the hour, I got to try on only about 5 dresses with that method, whereas at other shops I got to try on at least double that. Also, it annoyed me that the saleswoman made no attempt to choose dresses from my list, just ones she thought I would like. They were ok, and she did a pretty good job of choosing dresses that would look good on me, but they weren't quite what I wanted. She also brought me a dress above my budget and then pushed that one, telling me how beautiful I was in it, etc. Two days later, I got an email from them saying I could get 10% off if I bought a dress over $1000 (my budget was under that, and the "beautiful" dress was over that). That stuff wasn't too bad, but what really annoyed me was the reaction when I said I was interested in bridesmaid dresses for myself. The woman told me how bridesmaid dresses are made to be unflattering (!) so the bride would look better, and how I really wouldn't want one of those. I had to be fairly firm to get her to even show me one, and then when I tried it on, she told me how it didn't look good. This place was the most sales-y of all the places I went to. When my hour was up, I was escorted to the front desk, given a card, and told I could come back another day if there was anything else I wanted to try on. I considered it, since I had that whole list of style numbers I was interested in that I hadn't gotten to try on (maybe they didn't have some, but I'm sure they had at least a few!). But I decided it wasn't worth it. I didn't buy my dress from this shop, but instead chose a shop in the East Bay. Other shops besides this one were very helpful; the ones I brought my list to looked up those style numbers so I could try on those dresses if they had them. This shop wasn't helpful, tried to push me into a dress over my budget, tried to dissuade me from buying cheaper dresses, and wasn't considerate of my needs in general. I gave two stars, because I figure it's a nice, clean store with ample mirrors; they have a large variety of dresses; and the sales clerk did do a good job of assessing what dresses would look good on my body. Still, I'd go elsewhere (and did!). The dress brands they have are on their website, and they had plenty of wedding dresses under $1000, including lots of Maggie Sottero. read more