Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Went to obtain assistance with planning a 3500 mile trip to multi states. Mandy Howard was…read moreprofessional, efficient, and more than helpful in mapping out this huge trip! She immediately captured what we were trying to do, and provided us with TripTik maps, and pamphlet's. Because of her, our trip should be more pleasurable! Thank you Mandy!! If we vould give you a 10 star we would!!!

I walked in today to wrap up my Rush My Passport service. The director, MONIQUE, told me that she…read morehad never heard of the service. I showed her my email confirmation with the AAA logo and she stood firm on her statement with the rudest tone ever, repeating in an increasingly snide tone that she was the director and that in all of her 25 years, she had never heard of it. I told her that her tone was awful, that I was just trying to find out more information. and she kept at it, so I matched her energy and walked out telling her to fuck off. Not even a suggestion of where I could find an office that could help or someone to call. Absolute bitch. DO NOT GO IF YOU'RE BROWN SHE'LL HATE YOU FROM THE GET.

We have been State Farm customers for over 25 years, and over that course of time we have had…read morewonderful service from our personal agent. When our original insurance broker retired, Jeff Sinfuego's office took over the management of our account. We were nervous at first since we had been with our other agent for over 15 years, but Jeff's office made the transition very easy. It's been several years now and we cannot say enough good things about this office, particularly our direct contact Donna McCullough. Donna is extraordinary! She goes above and beyond with any need or question that we have, always responds in a timely manner, and consistently explains policies and processes making sure we thoroughly understand everything. Donna is extremely knowledgeable, efficient, and organized. But most of all she is personable and kind. She makes dealing with insurance a breeze!

I have no complaints. I have been insured with, State Farm's at this location since 2020. I just…read moreinsured my second vehicle today.

Great insurance agency! I usually get help from Michaela who is very friendly and knowledgeable,…read morebut all their agents are great. I'd def recommend working with Michaela and the rest of the team.

I've been with State Farm for a very long time recently my agent retired. I was left in good hands…read morewith Kim Holland and staff. I was contemplating changing insurance because of the price, coverage etc... After speaking with staff, Jennifer and Karina I was impressed with the customer service I received, thus changing insurance wasn't going to happen. If it's not broke don't try and fix it. They have always had my back. I can trust them with my insurance policies.

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

Julie's team is always excellent. Angelica is the latest professional on her team who has been very…read morekind and helpful. She is an excellent communicator and has provided me with me great informative options for my car insurance needs. Keep up the awesome work!

We have been long-time clients of Julie and her State Farm team. We always receive prompt and…read morefriendly service from her team of professionals for our personal and business insurance needs

I always have an amazing experience with William at First Avenue Insurance Services! I'm impressed…read moreby how personable and genuinely caring he was about finding the right coverage for my family's needs. William went above and beyond in every way. He took the time to thoroughly explain all my options, answered every question I had with patience, and really listened to what mattered most to me. It's rare to find someone in insurance who treats you like a person rather than just another policy number. I have recommended him to family and friends who had same feedback as my family. He saved us so much money on our home Insurance when it was nearly impassible to get log in California's crazy market.

William is a professional. He's a straight to the point no BS insurance machine. He got me a…read moregreat deal on home and auto when no one else in Danville could. I highly recommend him.

looking for an auto insurance for my car, saveguard insurance agency offered me the best price for…read moreinsurance. With a saving of over 200%, the agency is the one who offer the best insurance options for the lowest prices. tired of looking around and shopping for auto insurance companies ? Saveguard agency is an easy solution to find an auto insurance for your car and save money.

Man I was in out of this place in no time.. helped me with my registrations and insurance…read more Definitely will stop here again for any future issues. The service was A1 and they definitely value customer and their time. Told me exactly what I needed what paperwork needed to be file. Thank you!!

After years of looking for great affordable insurance I can say I have finally found my place with…read moreFarmers. Karina was such great help and looked over my previous policy to insure I was getting the coverage I needed, around my budget. Come to find out I was paying more for less. I got twice the coverage for a much better price! Switching over to farmers was the best choice yet with my 2 vehicles. Highly recommend stopping by and seeing Karina!

My Auto and Home insurance rates were ridiculous. Tony was able to save me a couple of $1000 total…read moreoff my rates since I had 3 young drivers and current carrier was putting my youngest driver on the most expensive car.