Excellent service,food,location and a beautiful view of water and stones from inside the venue. 4 of us went and will go back again!

Positive experience at this resort. Looks like it went through some recent remodeling. Overall, has everything a family needs: comfortable spacious rooms, indoor and outdoor pool, hiking trail, outdoor patios, golf course, and onsite restaurants. Staff were friendly. Place was clean. Short ride to a Cedar Point and downtown Sandusky. Room was clean, comfortable, and spacious. read more

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We stayed at Sawmill Creek in Huron, Ohio for three nights during a volleyball tournament. At check-in, I explicitly requested a quiet room and was instead placed next to the noisiest common area of the hotel, with children screaming and adults partying late into the night -- an issue clearly reflected in many other reviews. What happened next is far more troubling. Despite having a Do Not Disturb sign on our door for our entire stay, housekeeping entered our room while we were not present and set our alarm clock to go off at 6:00 a.m. We never used or set the alarm at any point. This was not an isolated incident. The exact same thing happened to at least two other guests we spoke with, each of whom also had Do Not Disturb signs displayed and whose alarm clocks went off at exactly 6:00 a.m. the same morning. After being woken up at 6:00 a.m., a male housekeeper opened our door again at 8:00 a.m., waking us a second time -- three hours before checkout. Thankfully, I was in the room, as my 14-year-old daughter was asleep. I immediately reported this to the front desk and was casually told it was a "mistake." Entering an occupied guest room multiple times with a Do Not Disturb sign displayed is not a mistake -- it is a serious breach of privacy and guest safety. To make matters worse, housekeeping carts and equipment were loudly pushed through the halls throughout the day and evening, making rest nearly impossible. The hotel also does not provide basic cable, meaning channels like NBC and ESPN were unavailable -- disappointing during a major national event like the Olympics. I made multiple attempts to contact the hotel's manager, Matthew Watson, and received no response whatsoever. This property shows little respect for guest privacy, safety, or basic comfort. If you value a quiet stay or personal security, I strongly recommend staying elsewhere. read more

A Legendary Huron Resort, Reimagined! Back in my hometown of Huron, OH, Sawmill Creek has always had a special place in my heart. Years ago, it was a rustic, independent resort--and then Cedar Point stepped in with a brilliant move to breathe new life into it. What a transformation! The resort now shines with three key highlights: a beautifully renovated 18-hole golf course, a cozy and upgraded lodge-style hotel, and a refreshed wilderness-themed restaurant, now known as The Miller's Table. (Longtime locals may remember it as The Salmon Run Restaurant, complete with Bass Pro Shop vibes and stunning wildlife art from Richard Parkinson.) We visited over Easter weekend and had an amazing family experience. The staff were warm and welcoming, and the whole property was immaculate. I had a local Ohio Blonde Ale paired with a bolognese that melted in my mouth--a truly memorable meal at The Miller's Table. The atmosphere still captures that rustic charm, but everything feels fresh and modern. From the gift shop full of local treasures to the quiet natural surroundings and top-notch golf, this resort is a gem. Whether you're visiting family in the area or just want a peaceful day on the links, Sawmill Creek is absolutely worth the trip. It's a catch you won't regret. read more

I am shocked at the low rating. We thought this was a fabulous place to stay for our family reunion. The pool was the best part for us. The indoor pool is great for kids to chill out morning or night since it's open into 10. The little Starbucks cafe next door was a great treat for the adults. The rooms were nice enough and we enjoyed having room to spread out in the common areas as well. read more

Heads up. Apparently when they are preparing a big breakfast, the kitchen fire system malfunctions and sets off the alarm for the entire hotel at 6am. Be prepared for a rude awakening at 6am if you're not an early riser. Upon checkout, the woman at the desk did not even ask if we had a nice stay. No one apologized about the fire alarm incident. No one pretended to care if we had a nice stay. Over the three night stay, the staff came in to restock towels but never made the beds. Not once. read more

Worse customer service in the last 3 years I've been here and will NOT come back No where to park by my room! had to walk from 1 side of the hotel way to the other side and the ladies at the counter could not park us by our room Over charged me and when I showed them my reservation they stated they added more surcharges but couldn't explain why read more

I stayed here last night. Absolutely horrible. There were groups of childern without parents runinng rampant screaming down hallways like animals. I didn't get any sleep, l called the front desk and it made no difference and the staff at that work at café were rude. There are no coffee maker in the rooms. I was ran down by parentless child, when l was trying to go down the stairs. He was completely, out of control and kept on running. Someone will get hurt and the hotel will be held liable. I will never go back or recommend to anyone. read more

Two and a half stars, don't buy it people. This resort is fantastic, the updates they have done are great. I can see from the old picture what the place use to look like and it looks nothing like that now. Nothing fancy about the hotel rooms, they are hotel rooms, they are nice and well kept and up to date, but it's a hotel room and it was comfortable and pleasant and clean. The only thing the room lacked was a coffee machine (but I'm not a coffee snob so no loss star for that, but it would be a nice amenity to add). This resort has two pools, one indoor with a hot tub and one outdoor, the outdoor one is big and nice and has 5 or 6 cabana's surrounding it. We didn't get to use the outdoor one due to the weather. If you are staying here while visiting Cedar Point it's only 10 minutes away and if you want to stay here just to get away and have some quiet then it's a good spot for that too. I'm sure due to the resorts connection with Cedar Point (it's own by Cedar Fair, Cedar Points parenting company) that in the summer there are a lot of families and thus more kids. The resort is very well appointed, a beautiful lobby with a two sided fire place. Great spaces to read, work or study. A huge fire pit outback for a gathering and cool creeks and bridges on the back of the property. There is also the Miller restaurant which had an incredible menu, but went for cheaper since there are 5 of us and they have an all you can eat breakfast buffet in the morning $19.95 for adults and $11.95 for kids, the menu looked great as well. There is a bar and one upstairs (The Hideaway) that looked cool but was not open. The creekside market was perfect to get a coffee (they serve Starbucks), some grab and go snacks and even breakfast. They also had ice cream. Yes, all this is right on sight, you don't have to go anywhere, plus Mulligan's Pub a short walk (maybe 2 minutes) from the resort at the golf clubhouse looked awesome and has a nice patio on the back overlooking a pond. We really liked the feel and look of the property and the service was very good. It's a bit pricey but when you are so close to Cedar Point, the price was better than the comfort inn, sleep inn or other hotels like that, plus you get the whole resort feel, so I don't think you can beat the price, they do have a AAA discount as well. Don't let the poor Yelp rating fool you, this place has gotten much better after the remodel and it a great find and totally worth it, you won't be disappointed at all. read more

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This resort hosted my chorus regional event. Apparently it had had an extensive remodel since the new ownership took over and that does show in the guest rooms and common areas. I had heard tales of dark areas and old school bedspreads but everything was spacious, light and decorated in a generic "modern" look. The room was clean and spacious and the beds comfortable. There were issues, though (that probably rated it more truly at 3.5 than 4). It is expensive for a pretty standard hotel room. The pool is nice, but most places that charge resort pricing have more amenities or activities. Also, the fire alarms kept going off. Three times. The worst was around 6 am. Back to the prices. As expected the restaurants were pricey. But so were the vending machines. I wasn't expecting to pay $4 for a Diet Coke. Overall not a bad experience, but just highly priced for what you get. read more

We spent the holiday in Huron with my family and stayed at Sawmill. Cedar Fair did a nice job renovating the property which was greatly needed. Room was clean and comfortable, all staff encountered were friendly and helpful. The property was decorated beautifully for the holidays and the holiday entertainment was well done and a nice surprise. read more

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SOMEONE NEEDS TO TURN OFF THE NOISY SAWMILL AT NIGHT SO PEOPLE CAN SLEEP!!!! Sadly, for all of the potential, our supposed peaceful, relaxing weekend turned into two sleep-deprived nights of attrition in which we couldn't wait to get back home to enjoy some peace and quiet. We went for the weekend of August 25-27, 2023, right after some very heavy weather such that the golf course and shop were closed and the grounds were flooded in some places. Sawmill Creek has some potential, but not being able to get a enough sleep is a huge problem. If one doesn't need to sleep then this is not a issue, but a hotel is for resting and this is where Sawmill Creek failed horribly. There is no sound-proofing between the rooms or from the hallway and no enforcement of quiet hours or excessive noise limits. Add to the mix a horde of drunk wedding guests running up and down the halls at ALL hours of the night, screaming, yelling and slamming doors with minimal intervention by management and even the most amenable hotel guest will become upset. Here is a profound idea for management: put all the wedding guests in the same wings away from everyone else. Additional revelations: insulate between the rooms, seal under the doors, have posted quiet hours, and have all guests sign that they understand they can be booted for excessive noise...and then follow through. They certainly made sure that we signed at check-in that we understood there was no smoking and that we were responsible for damages. We go to Las Vegas quite often for fun and have stayed at many hotels on the strip. Vegas runs all day and all night and NEVER once have we had a noise problem at any one the massive hotels in which we stayed, even over holidays. As it is, our weekend was ruined by poor sleeping conditions and we will never again stay at Sawmill Creek. I have already advised many at work and continue to recommend to family, friends, colleagues and students of the shortcomings at Sawmill Creek. Both the food and service at the in-house restaurant were good and we enjoyed walking some of the accessible trails on the golf course. The breakfast buffet was okay--not great but not terrible--without many options for vegans, gluten-free, muslims (i.e. anyone with special dietary requirements). On the first evening a family had checked in next door and we realized that the connecting door and walls between rooms were not soundproofed and there was a gap under the door to allow the full cacophony from the hallway to keep all guests in the action whether they want to be or not. Being able to hear the family in the next room and conversations between spouses in bed was not the best, and left me wishing they had just supplied earplugs at check-in. However, this does nothing for the steadfast noise from the hall through the night into the early morning: The first night, drunken groups of rehearsal dinner guests clomped up the hall loudly discussing if they should go out to drink more or do things together in the rooms. The second night, drunken wedding guests slammed doors, conversed about what they should/shouldn't do, hooked up and moved from one room to another, and caught everyone on the entire floor up on what gossip we missed at the wedding. The high point was a loud shouting match between a drunken son and father from about 11pm-1am in which they aired a lot of family laundry, slammed doors, screamed and cursed, threatened to leave (yet didn't) and basically made it even easier not to get a good night's sleep. Thankfully, after several hours of complaints and excessive noise, a "responsive" hotel representative loudly clomped up the hall, knocked on the door of the father and son's room and loudly stated that he was "security" and that several had called to complain as they were keeping their neighbors up. Thus, management responded just one time... I would like to point out some good things that sadly were overshadowed by the sleep-deprivation conditions: --the room amenities are very comfortable, and we loved the walk-in shower. --housekeeping was very good and even checked back after our rooms had been cleaned to see if we needed anything else. read more

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Sort of a tired old resort, more like an older discount hotel than a higher end hotel. The place is clean, and the people are super nice, but not my idea of a "resort". read more

Good breakfast help is wonderful except the older skinny blond that has short hair with glasses and her mouth open all the time . Seems like the only thing she can do is get in the way. They should save money and get rid of her she's useless. read more

Was hoping this place was nice given the reno. Some areas do look good, the outdoor pool is nice, the entrance is pretty. The service was lacking big time. You can hear literally anything & everything from your room. The food is awful, the drinks were lacking. For a pricey resort we were let down big-time. read more

We stayed here while in town for a cheer competition. The rooms were clean and updated. Staff was very friendly and recommend the breakfast buffet in the morning. Wish the hideout bar upstairs was open. Overall, great experience. read more

We stayed for a night with our two children and we were beyond impressed. Our room was clean, modern and had a perfect connecting room with two bunk beds for the kids. Every single employee we interacted with was kind, pleasant and helpful. The pool lifeguard was extremely kind and let us borrow life vests because we forgot them at home. We had dinner at Mulligans and Jessica was an awesome waitress. In the morning we had breakfast at Harvest and Leslie was so helpful and kind. We also met Brian the F&B Director who was very nice! Thank you to the whole staff for making our "staycation" an unforgettable experience! We will be back! read more

Mothers Day Brunch was a Zoo! Nice spread w/ lotsa options! High end selection and great service! Some items were prepared too early though and weren't fresh like the normal brunch but is expected w/ this much volume. They expected 1800 guests that day. Nevertheless I ate til I was delirious! $25/person included beverages and tip. read more

Sawmill Creek Resort - Huge room huge buffet - Venues & Event Spaces Near Me - Huron, Ohio

For the price that includes everything to Cedar Point you can't beat it however if I was just paying for the hotel and not taking advantage of the Cedar Point perks, I would not stay here again. I will stick with my Marriotts and Hiltons. It's not dirty by any means just not as luxurious and high end as you'd think. And the smoke alarm went off at 5am one night, not fun. read more

Clean but rather skimpy on amenities. No coffee maker or cups in rooms. No complimentary breakfast. No room service. Overpriced, over fancy restaurants. Ants in the room. Overall not worth the price. read more

Hi all! I typically never write reviews. However, as a concerned prior guest, i feel that all future prospective guests need to be forewarned about this property. If i were in your shoes & contemplating where to spend my hard earned money, i would want to know. So, for your sake, here are all of the details regarding my recent stay.... We checked into Sawmill Creek Resort on Sunday 7/3/22 & were greeted by an amazing gentleman who kindly took our luggage to the room. This moment is where the positive experience ended. All of our things were taken off the luggage cart & placed on to the room furniture, only to discover that there was a BEDBUG in the room. We immediately let the front desk know & management relocated us to another wing of the building, very far away from this area. They put the bug in a sandwich bag, sealed it, & threw it in the trash can. At this point, I was extremely anxious, frustrated, & very uncomfortable with staying there. Unfortunately, we were not offered a refund nor a credit towards a future stay. And, I am not at a point financially where i am able to fork out another $500 for a different hotel. We were on our way to Cedar Point & due to it being the holiday weekend, mostly all hotels were booked to capacity. I also didnt want to put my things directly back in my car due to the possibility that i would be transferring anything to my car. And, the prior room was across from the laundry room. So, we talked it out & presumed that the prior room had a greater likelihood of bugs due to the proximity to the laundry area. We were optimistic that the hotel did not actually have a large infestation throughout the entire property due to positve reviews on the web, & were assured when hotel staff said that we would be better off in the new room. We thoroughly checked the new room & purchased several essential oils & room sprays to repel any critters that may not meet the naked eye. We saw no more bugs this night. However, the sheets on our bed were put on inside out. Perhaps a simple error from housekeeping. Or, an indicator that the linens were not cleaned between guests. Not entirely sure. Nonetheless, just a noted fact for your knowledge. On, 7/4 we visited Cedar Point for rides & holiday fireworks. We spent the entire day at the park. When we returned to the hotel at 12am, after getting from the park, we were locked out. We couldn't get in the building on our wing of the hotel. We tried both keys & the sensor turned green; however, the door would not open, at all. We had to go through an emergency exit to get inside the hotel. When we finally got inside the hotel, we noticed there was a horrible smell in the hallway on the walk to our room. We thought it was possibly a sewer issue. However, we soon discovered that there was actual POOP in the hallway behind a sign. When we got to the room, we immediately called the front desk to let them know about the poop. I would have been forgiving of this infraction because it may have come from a disgruntled/intoxicated guest, or from the dog of a careless guest (in which the hotel had no control over). However, upon checking out of the hotel at 1pm on 7/5, the POOP WAS STILL THERE!!!!! The hotel clearly did nothing to erradite the issue & must not care about the guests that stay there, at all. Absolutely disgusting & unexcusable. In addition to all the above mentioned, there was an earwig on the bed when we got back to the room on 7/4. Just some additional fyi's for you- 1. The outside pool is currently closed. However, you can use the indoor pool there, or use the outdoor pool at one of their sister properties. 2. The ice machine on the Cedar wing is currently broken. 3. There are tons of mayflies surrounding the building (24 hours a day) during this time of the year. There were also several species of beatles inside, near the entrance door at night. Which I suppose is expected due to this area being near water & due to our room being on the first floor. Nonetheless, just a friendly fyi so that you are in the know. If you are a brave soul & decide to stay here, i advise you to bring lots of bug spray because there are large gaps in the bottom of the doorway that make easy access for any critters to enter. In summary, I will NEVER stay here again. This is the first time on a vacation that I am going home much more anxious, tired, frustrated, & sad than when I first arrived. I just arrived home after coming from the park & i immediately hopped in the shower. My items are still in my trunk & need to be thoroughly washed (& car detailed) before I will bring anything in my home. I shouldn't have to deal with this added stress after paying $500 to stay here. Literally one of the worst experiences of my life. Please, BEWARE of Sawmill Creek! I DO NOT recommend this property to anyone at all. I hope they do better henceforth. read more

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I took my three great-nephews, to Cedar Point on July 27th and 28th and had a one night stay here. I have no compaints, it was so easy arranging our plans with Cedar Point since the facility was linked with the amusement park. They printed out parking tickets, ride and refresh tickets, and even tickets to the Cedar Falls water park. Everyone at the front desk was courteous and helpful with my questions, both when we checked in, and the next day when I inquired if there was places to change at the water park. The facility was clean, the rooms were bright/cheery, well laid out, beds comfortable, and my great-nephews loved the showers. They explored some of the facility and were impressed as well with the trails. I will book here again on my next visit. Thanks for all your help, and making our mini trip fantastic! read more

If I could leave zero stars I would. This resort has been renovated and is not ready to be open. AC didn't work in our conjoined rooms and the managers were difficult to work with and rude. The pool was closed multiple times during our stay due to chlorine issues. Some of the kids at the pool experienced cuts on their feet from the pool management did nothing, they asked if we filled out a incident report and acted like we should be aware of the protocol when the lifeguards weren't even aware. When we addressed these issues with management they said the pool was not their responsibility as it's managed by a chemical company, the AC issue wasn't addressed nor were we able to change rooms. I spoke with the manager Stephanie about some of these complaints and she said she would adjust our bill for the inconveniences then didn't follow through which is so disappointing. read more

Whenyou pay for a luxury resort hotel on the lake, you'd expect special. coffee maker in the room, no, complimentary coffee in the lobby, no. $3.50 for small coffee and they don't "DO" decaf. bought a cup and had to go to the other end of the resort to get it. outdoor pool, yes, but CLOSED. A variety of places to eat and drink, yes, but two closed. Rooms we're clean but not made up for night two. clean towels but dirty ones left on the floor. sorry, but I will not be had a second time. read more

Beautiful pools and facilities, nice Starbucks + market, friendly housekeeping and maintenance staff. Food and drink quality good, But food service was terrible. Took HOURS AND HOURS...and hours to get our orders taken and food served on Friday and Saturday night. And then they forgot my meal.? So had to wait longer. Bartender / lunch at pool also not great service... crowded. She seems overworked and doesn't have the resources she needs, I heard her on the phone stating that she needed help / wasn't able to get what she needed. read more

When I arrived at the Sawmill resort, they were slightly confused about the room situation. Granted, we had a few rooms for a wedding party, so it's understandable that the staff was somewhat welcoming then. My room was fine. It was clean, and I had no issues with it. Turn-down service was excellent. No problem there. They were super friendly. The amenities in the room were decent. Since I was part of a wedding, we had the rehearsal dinner at the resort. The friendly cooking staff was great. The food was good, and the assortment of other sides was good as well. We had the reception at the resort as well. It was great. The food was delicious, and the staff at that event was good as well. My only issue was the hotel staff at the front desk and the team at the breakfast buffet. Since my wedding party could use ticket vouchers for breakfast, the hotel did not print enough for the groom's immediate family. It was an easy fix, but the staff made it a much bigger deal than it should have been during my stay at the SawMill resort. To me, the most important thing is customer service, and I honestly think the central staff did not achieve that. The wedding staff and the housekeeping were more friendly and personal than the primary staff. Which in their line of work is everything. They are the first you meet and the last. read more

This is about the worst place I have every stayed. Rooms are smelly and outdated. Toilet was not clean when I checked in. Bugs in the bathroom. No fridge in the room. Shower water had good pressure, but you could not enjoy because the water would alternate between way too hot and way too cold with almost no intermediate. Big hair ball under the sink. At least two ice machines were out of order. Fitness center, although looked nice on the website, was almost completely out of order, broken with dangerous equipment and a mismatch of a few dumbbells. POS. I'm trying to think of something nice to say, but I'm afraid to try the food. read more

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I stayed here with my husband for our first wedding anniversary in December. It was decorated very nicely for the holidays, and the hot tub and pool were clean and renovated. The room was clean and had a nice view of Christmas lights out the window. Christmas programs ran all day long and were really fun! They even had a bar at the resort that was decorated for Christmas and had festive drinks. My only suggestion would be to allow more people to join the wine and paint event. We were lucky enough to get in, but there were guests that came 2 hours ahead of time and didn't get to sign up. Also, we were unable to get a reservation at the restaurant, but I realize that was not their fault. Overall, we had a very lovely stay and are hoping to back next December! read more

Staff is outstanding. Rooms are beautiful. Air conditioning ran all night, extremely cold room, unable to remedy. Thermostats locked on very cold setting. Even after asking for assistance, no improvement. Staff is exceptional, though. But shivered through the night unable to sleep therefore one star only. read more

The hotel was very clean and quiet. The check in process was super easy and fast. The woman that was checking us in told us all about Halloweekend and the perks of staying at a cedar point hotel. We set the thermostat but the unit ran all night long. There is no Keurig in the room so that was upsetting since you are basically forced to buy a $5 coffee. Other than that, we had a great time and would stay there again. read more

We needed a place to stay when we visited Cedar Point. Most places around here and what is found after googling "hotels near Cedar Point", are crap. Well, unless you want to pay an arm and a leg to stay at the two hotels (Breakers and Castaway Bay) that are pretty much located on the property. Everywhere else looks like a dump. This place, despite the reviews, is not horrible. I want to tell you not to listen to these reviews on here, but here I am posting one telling you it's actually not bad. I will say though, that the hotel seems like it stopped renovating in the 90s. This place kind of feels nostalgic. But, it's in great condition. Our room got cleaned each day we stayed. The pool seemed clean, and there was always a staff member around cleaning or doing something. To my husband and I, the downside was, there was no fridge, no fun nightly bar, and all the restaurants and cafes seemed deserted. During the day, they should've been in operation, but they weren't. We still had a great stay. The staff we interacted with was friendly. Our room was clean. The bed was comfy. The pool was like a private oasis. We do plan on going to Cedar Point each Memorial Day weekend for the rest of our lives (as of now). So, we plan on booking here for as long as we can. Hopefully, they will update it in the future (more outlets in the room, outlet or charging point near the bed, fridge in room, more modern look to the hotel in general while keeping the same "woodsy" theme). These are the reasons I did not give it 5 stars. read more

This place reminds me of The Horne's hotel in Twin Peaks! Only, that hotel was a lot more posh. It wouldn't surprise me if 1990 was the last time this place updated their suites. The rooms are really outdated...not very clean looking as everything is worn. I did a bedbug check upon arrival...no critters. The mattresses are "eh". The sheets are super posh, though. It was nice that extra blankets were supplied. Standard hotels are nicer looking than this "resort". There aren't any USB ports to charge your electronics in your room, which is standard now at hotels at this price point. Everything looked old and worn. There was one electrical outlet for chargers or whatever you need to plug in. There are a couple of lamps in the room, but even if you turn every single one on it's dim. No mini fridge. Coffee maker was dirty, but you're crazy if you think coffee makers or the water glasses are ever cleaned properly in hotels. The hotel toiletries are from bath and body works, which is cute. There were some nice points, though, like the murder mystery, the shop, and there is a solid brunch buffet at Salmon Run. The grounds are pretty, and there's a nice looking golf course as well as a nature trail, which we didn't do as it was quite cold out. Our party was disappointed in the unavailable pool, as some had come in from NY early so they could swim. The staff I encountered were nice overall, so I'll add a star. All in all, we had an okay time because of the people we were with... we ordered dinner off site because the resort one was awful...undercooked chicken and rubbery beef. We were laughing, it was so sad looking. IMO, this place could really be amazing, but as it stands now, it not worth the price they charge as it's not a "resort". The food is not "resort", the lodgings are not...there is nothing "resort". It's more of a grandparent old school country club place. read more

Brandon the head bartender has been very rude last 3 times visited the new Cedar Point Complex at Sawmill Creek Resort! Not sure why anyone that is unhappy around people would be in this line of work. Very disappointing especially when we are frequent customers. read more

We were so excited to stay here since they remodeled, for the new pool area etc. But alas, we were highly disappointed. The pool was closed and no one knew why (front desk is over-manned but they have no clue what is going on at the resort). I asked to have something printed for me, but the business center was not open yet (no mention of them trying to help me with a company printer) They have taken themselves off of booking sites, I see why they are trying to hide their bad exposure. For $250+ a night this was a total rip-off. read more

Terrible. Run down, dirty, sheets and towels were dingy, 'stuff' smeared on the walls, peeling wallpaper, and the hallways were littered and in desperate need of a vacuuming. The manager Breanna, was barely helpful, not to mention unfriendly and unapologetic. While being a dog friendly facility can be wonderful, do not plan a stay here unless you would like to 'snuggle up' with some dog fur from a former guest. read more

Second time I've stayed here for a good amount of time. Both have been for a Specialty Dog show. While the resort is certainly outdated it has a certain charm about it. The price is certainly affordable per night and it is a short walk to a great view of the lake and there is a beach although the path to get there is a hike. The best thing about this place is the staff. Everyone is very friendly and the place as a whole is inviting. The fact that they put up with the hundreds of dogs that show up for these things and are actually welcoming is a huge feat. We stopped by the Kalahari resort down the road to eat and the 2 employees there that we ran into seemed defeated. For the price of a standard regular hotel you can have a nice relaxing not crowded get away at this resort. read more

Stayed here for a week on business trip. Good things Nice location, golf course, Indian theme, spacious, in house restaurant and bar, meetings and conference rooms, pool. Bad things Poor service, run down carpets, terrible beds, old rooms, bland food, fitness center sucks, far off from the airpor read more

Stayed here for a soccer tournament and we needed something close to fields and able to handle a large group and this fit. That is about the nice things that I can say about Sawmill Creek. Our first room was on the first floor of Ottawa. As soon as we opened the door, a huge smell of mold punched us in the face. They immediately accommodated our request for a new room. Our second room on the second floor. Still had a musty smell but not mold. The DRAINS in the tub and sink do not drain. One of my pet peeves, disgusting. Everything about this place is dated and needs refreshed (the sheets, mattresses, towels, carpets, etc). We also had the The luxury of having drinks and eating food in the bar. This was also quite interesting. When ordering drinks, the bartender seemed a little disturbed that we had so many request for the number of people we had. Also, the beer tap system would produce nothing but foam but yet they did not seem willing or able to fix the issue. I had the The cheeseburger, it was overly seasoned with salt. Almost beyond edible. My daughter had a cup of lobster bisque which was burnt beyond believe. And They charged me for a bowl. I could keep on going with the complaints. Great location but I would strongly recommend that if you have the option, stay somewhere else. read more

This was our first visit - we are on a two week road trip with many stops and thought this might be a fun place to stay one night during 4th of July weekend. We mixed up the original check in date, booked through Expedia, but the excellent reservation staff worked with them to change the date and ensure we could stay here, and for that we were thankful and impressed. The problem here is that the staff/management assume you know the place like they do, or like the people who come here for repeat visits, and it's a bit like joining a club with members who will assume you know how things work. For example, the restaurants require reservations, but if you dial the number given for reservations, the office it connects to closes at 5pm. So if you check in at 5:30, it isn't clear how you can get a reservation at any of the restaurants. If the check in folks had a short primer or even handed guests a tip sheet of suggestions like "make a reservation for the restaurant at the front desk after 5pm" or "if you need a ride to the beach, go to the front desk" and anything else helpful to know on check in. What would really solve much of the confusion for new folks would be a concierge, like most high level resorts and hotels have, so that guests did not have to stand in the check in line to get services. We waited at the desk, ignored, while the staff kept checking people in, just needing to ask for a ride to the beach, which took some time and was frustrating. I agree with other reviews about some of the decor and the dated rooms, but ours was comfortable, with generous linens and a good bed. One huge error: the drinking glasses and coffee maker in the bathroom, which is unsanitary and gross. They could easily be on the large table in the room, or get rid of the useless shelf and mirror in the entry foyer and put a coffee station there, outside the bathroom. The rooms really should have small refrigerators, too, esp in a remote place like this - travelers don't all come packing big coolers. The wifi in the room was a disaster, and because I am teaching an online class remotely, I relied on their claim of wifi. Happily, when I persisted in asking for help at the desk, they gave me the password to the conference room wifi at the end of the hotel where I could work with consistent wifi and quiet. But having it in the rooms should be standard - this is 2016. We had a truly wonderful dinner at the Mariner Club - we got there at 6pm, as we had skipped lunch and gone right to the pretty beach. Our server, Cathy, was amazing, and the food - salads, local fish, a burger - was fresh, perfectly prepared and delicious. Drinks came out fast and were generous and well made. The staff seem to really care, and in spite of the glitches, this could be a terrific resort with a bit of attention to the Lodge. read more

Arrived a little early for the 4 pm check in. Were told she can check us in although our room wasn't ready. She emphasized that 4 pm is check in and told us we would get a text when room was ready. The check in process was very slow as the employees did not seem well trained. At 4:24 pm the text came that the room was ready. Upon unlocking the door, we were brutally blasted with extremely cold air coming from the noisy air conditioner. Room was clean and neat. We adjusted the thermostat and went in search for some food. The Market is the only option for food currently in the resort. A cold sandwich was $8.99. I bought a very small garden salad for $6.99. After the purchase, I asked for salad dressing and was told they had none. We went back to the room and it was even colder so we called guest services who said she will send maintenance. No one came, so I walked down to the desk. All staff hanging around there looked bewildered when I asked when was maintenance coming as room was unbearable. A young man told me if worse comes to worse, just unplug the unit. We got tired of waiting. Needing to get some rest, we wanted to sleep and had no "Do Not Disturb" tag for the door. Needless to say when maintenance came hours later, he knocked. Too late for us. We tried to tough out the night under blankets and still brutally cold. Unplugging the unit, we heard trains every half hour or so and all the banging and disturbance that goes on in a facility. Then the alarm goes off at 5:40 am ! Not all the lamps in the room worked, dark bathroom with little counter top and really cheap with the complimentary toiletries. Towels were plentiful and the bed was good. There was a small refrigerator and a microwave but no coffee maker. Apparently the game is to get business in the Market or The Harvest for breakfast if you are a morning coffee or tea drinker. Also we could not get any hot water for showering. The water was luke warm at best. Need to mention that the outdoor pool was closed during this time too which limited the activities on the premises. So yeah I guess the advertising saying newly renovated is accurate but there were too many kinks for me to say we enjoyed our stay and will be back. For the money, too much was lacking, and stay was disappointing with too many annoyances to overlook. read more