We love Sawmill Creek. We have stayed here 3 times in the last couple of years just for weekend getaways. Our rooms have always been very clean and 99% updated. The staff is genuinely friendly and always willing to shuttle you to and from the beach or marina, or help you out in anyway. A couple of them actually mentioned to us that it is like a family working there. The dinners we have had in Salmon Run restaurant, with friends and family, have been salmon, chicken, ribs and steak and all but one of us loved their meals. The beds were comfortable and the linens cozy. It all felt clean. The bath towels were fluffy and the bath water stayed hot as long as I was in the shower. Bath and Body Works soap and lotion; have to love that! We went to the 4th of July beach party, it was really cute and fun, with complimentary s'mores and a little food cart (reasonably priced), with beer, and soda and hot dogs I think. We could see Huron's fireworks. The golf course is beautiful and well kept. My husband and his friends have played the course quite a few times. They are going back in a couple of weeks to play and eat at Mulligans which overlooks the course. The outdoor pool was completely clean and a nice size where you are not ontop of the people next to you. The indoor pool was closed at the time. The equipment in the fitness room was all fine too. It is an older place so some of the colors are outdated. That doesn't bother us. The tennis courts looked run down a bit but I will use them next time we stay there to check out that area as well. The resort has a woodsy, cabin feel which really made us feel like we were on a mini vacation! This would be a great place to stay if you were going to the islands or Cedar Point. We look forward to our next "trip" to Sawmill Creek! Suzanne and Steve read more

Arrived a little early for the 4 pm check in. Were told she can check us in although our room wasn't ready. She emphasized that 4 pm is check in and told us we would get a text when room was ready. The check in process was very slow as the employees did not seem well trained. At 4:24 pm the text came that the room was ready. Upon unlocking the door, we were brutally blasted with extremely cold air coming from the noisy air conditioner. Room was clean and neat. We adjusted the thermostat and went in search for some food. The Market is the only option for food currently in the resort. A cold sandwich was $8.99. I bought a very small garden salad for $6.99. After the purchase, I asked for salad dressing and was told they had none. We went back to the room and it was even colder so we called guest services who said she will send maintenance. No one came, so I walked down to the desk. All staff hanging around there looked bewildered when I asked when was maintenance coming as room was unbearable. A young man told me if worse comes to worse, just unplug the unit. We got tired of waiting. Needing to get some rest, we wanted to sleep and had no "Do Not Disturb" tag for the door. Needless to say when maintenance came hours later, he knocked. Too late for us. We tried to tough out the night under blankets and still brutally cold. Unplugging the unit, we heard trains every half hour or so and all the banging and disturbance that goes on in a facility. Then the alarm goes off at 5:40 am ! Not all the lamps in the room worked, dark bathroom with little counter top and really cheap with the complimentary toiletries. Towels were plentiful and the bed was good. There was a small refrigerator and a microwave but no coffee maker. Apparently the game is to get business in the Market or The Harvest for breakfast if you are a morning coffee or tea drinker. Also we could not get any hot water for showering. The water was luke warm at best. Need to mention that the outdoor pool was closed during this time too which limited the activities on the premises. So yeah I guess the advertising saying newly renovated is accurate but there were too many kinks for me to say we enjoyed our stay and will be back. For the money, too much was lacking, and stay was disappointing with too many annoyances to overlook. read more

We had our national Samoyed Specialty here. Great venue for a dog show with plenty of green space. The food here is good which is not usually normal for a resort and banquets. All reasonably priced. My issue is security. We had a beer party in the granary which went well. We asked the manager at the desk if we could leave our left overs there so we could use it through the rest of the week. It was no problem. We closed up on Friday and locked the door, took the key back to the desk. We picked up the key on Sunday to pack the left overs. We found the granary open and all our beer gone! There was $500 of special one of a kind growlers and at least a case of craft beers. When we discussed with the desk personnel they were not overly excited about the theft and basically let us to believe so what..your loss. NOT HAPPY! The growlers are not replaceable. Just so all know I would watch your stuff and not let anything out of your sight or it will disappear. I see now why this place only has a average 2.5 star rating. read more

We were there for a family celebration. While the areas for the party were great- including a perfect spot overlooking the water- the facilities and hotel rooms were very disappointing. Our group had five rooms and each one had an overpowering musty/mildewy smell. We bumped into my sister-in-law at check in on the hunt for a scented candle because her room smelled like "gym socks." To their credit the staff came and sprayed room freshener. Unfortunately this was almost worse. The rooms themselves were dated and dingy - but newer tvs- however the bathrooms were fine. The workout facility had multiple stations but only one treadmill worked- even the dumbells were mismatched. Same experience in the game room- every single game was broken except for one. The vending machines didn't work. It left you with the feeling things were just completely neglected. Kind of a chronic feeling of mismanagement. Our experience with the restaurant food was poor- The second night we carried in from a nearby yelp-recommended restaurant. The food served at the party was good, however, and the servers were all friendly. Also, the common areas were well-appointed. Overall, it probably needs a major renovation. We wished we would have found an Air B&B for our large group (would have been much less expensive). None of our group of 14 would recommend a visit here. read more

Not a great experience...staff needs training badly. On a 100 degree day, there weren't enough chairs by the outside pool for everyone. No one was using the inside pool and the chairs there were empty. We tried to move 2 chairs near the pool and the lifeguard said we couldn't. We asked for the manager who was VERY rude and also said we couldn't use them, even though they weren't needed. So they sat empty for no reason, while we paid $200 for our room and couldn't enjoy the pool. Other guests overheard and commented on the way we were treated. Bartender was missing most of the time and there was no waitress offering drinks. Hmmm...what would have the correct thing to do to provide good customer service? The boat ride took longer than expected and dropped us off at a pier to catch a van back? Odd? And this was never mentioned to any of the passengers, most of whom missed their dinner reservations. There were MANY complaints on that boat. Breakfast buffet was cold and not a great selection. I could just go on... read more

We booked a room in early October 2019 for three nights so we could enjoy the fall heat wave at Cedar Point and the lake. The online pictures looked decent and I liked that they had a private beach. We were looking for something with a local feel as we typically stay at places like Hampton Inns and Marriot hotels, and wanted to break away from the usual. Also, this place was a short drive to numerous attractions. Wow. What a disappointment. The rooms were more like dirty motel rooms. It was dark inside the hotel with many lights not working. You can tell this place was probably pretty impressive in the 80s, but couldn't keep up with places like Great Wolf. My kids described it to their friends when we got home as "creepy" and the "mouse on the motor cycle inn." Our room had an odd smell. There were no matrice covers, which is just placing the welcome mat out for bed bugs. The matrices were old, yellowed and stained. The smoke detectors were probably 20 years old. I believe it's recommended that they are replaced every 10 years but I'm not certain this place got the memo. We killed three large spiders in our room. Sad to report that we were in an "updated" room post Cedar Point buy, so I don't see this place improving much. The kids used the indoor pool and said it was ok. They liked the waterfall on the kiddie pool but the bottom had some algae growth or something. The beach is nice but please note that it's a 20 minute walk from the hotel. They had one operating golf cart during our stay and was told it was being used for an event. Soooo, we walked from the nature preserve parking lot. Not advised if you have lots of beach bags and small kiddos. I gave this place a 3 star rating, as staff were friendly, the location is good and my kids enjoyed the beach. The rooms and accommodations are more like a 2 star. read more

So this place was great is great and looking for a condo as I type , more words more words

A lovely venue and property. The rooms were nice. The grounds were lovely. Really liked all the walking paths. The restaurant had very good food at a reasonable price, specially for a resort. The bar was fun, with good service and good prices. Took away a star because the rooms can't manage the humidity of Huron, and they have little to no bellman service available; they go home right when guests would be arriving. read more

My friend and I stayed at Sawmill Creek Resort recently for 3 days. I am very, very disappointed. First, we had to pay at check-in (not check-out) and so entire amount was charged to my friends cards. There was not coffee or cups in room and when I walked down to the lobby they said they did not have any cups for coffee or tea. To get to the private beach they said you would have to park by entrance and walk a mile to get there. They had no complimentary breakfast (with price of room well over $200 a night you had to pay extra for breakfast if you ate there). They never replaced the dirty glasses with clean, did not bring new toilet paper or tissues, etc. When I called the front desk and said we needed toilet paper and tissues they told me I would have to come down to the desk and get them myself! We had just gotten up, no coffee or tea, and we had no TP or tissues!! These are a just a few examples of why I will never stay at Sawmill Creek Resort again! The room itself was just 'okay'. Thankfully, the rest of the area was beautiful & peaceful. read more

Disgusting non draining bathtub/shower. I called 3 times and it's not fixed. I would not recommend this place. read more

Rooms do not have a refrigerator or microwave unless you get a suite. The drain in our shower didn't drain until the tub was about half full of water. Resort is very pet friendly with lots of area to walk. Staff is friendly & helpfully but the computers are always going down so we couldn't check-out. I was told the computers might be up in a few days...really?!?! The restaurant has horrible service! The place is very average and overpriced. read more

Room reservations staff....started as 2 star. Not happy....moved to 4 star since the "issue" has been resolved. BE sure to ask for all information in writing when you speak with the reservation staff. Also, ask what it includes...and for which "rooms" the rate is good towards. Worked through a small glich in regards to this. Thankfully, I continued to ask prior to the wedding....otherwise, guests may have been charged and I would not have known it was a different rate than previously discussed. The COO, Jeff was extremely helpful...although, issues like this should not always go to the COO to handle (my thoughts). read more

Sawmill Creek has a very Southwestern wildlife look we enjoyed.Spent the weekend celebrating friend's birthday with the Murder Mystery Package. Dressed the part and enjoyed the fun and laughter and Mystery.Food was great, lots of fun and laughter. Cast was amazing and funny! Best time just being silly and the intrigue to figure out WHO DONE IT! Thanks for the memories , accomodations and staff were very attentive and kind. Next time dress up with amazon and let your imaginations run the course mate.... read more

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The resort looks nice on the outside but all the rooms on the first floor had an odor. Carpet smelled. Some rooms had mildew. We were a party of 10 and 7 people had to change rooms one person in our parry got flee bits. read more

This is one of the worst hotels I've ever stayed at. I would NEVER recommend it to anyone. I rarely write yelp reviews but this place is SO BAD I couldn't let others make the same mistake I did and stay here. My story is below but to sum up: front desk is rude, rooms are t ready at check in, rooms smell like someone pissed all over them, shower temps are wonky First of all, The front desk was under staffed and the workers are rude when they show up. Check in is at 4pm and my wife and I had a wedding at 5, so we needed to get into our room. The front desk said even though check in is at 4, our room isn't ready and hoped we'd understand. I said we have less than an hour to get ready so they "found" me a room and there was 50 other people in line being told their rooms weren't ready yet either. We got to our room and it was DISGUSTING!!! It REEKED like urine and mildew and felt damp everywhere. Every 60 seconds the shower randomly gets SCALDING hot and it's impossible to take a relaxing shower. The hallways are dim and gross as well. read more

Recently stayed here for a convention. The first thing I have to say is this place is extremely outdated. Second is that it is located in a pretty convenient area, about 10min away from Kalahari and Sandusky. Because I was there for a convention I got the "convention rate" which was $110.00 a night including tax. the regular rate for this place (double bed room) is about 110.00 before tax...not too much of a difference there. Too expensive for what you get. Checking into the room was easy but we were highly disappointed when we actually got to our room. The TVs are very old zeniths-from the 80s. Beds are very small, uneven and not extremely comfortable. Our air conditioner did not work and when we went to open the window there was no screen to keep the bugs out. Water for shower sporadically turns from cold to unbearably hot. The hotel offers food service but its extremely expensive so don't even bother. there are plenty of places to eat in the area for much cheaper. One if the worst things was how little the staff seemed to care about the condition of the hotel or even how your stay was. On Sunday morning at 6:30 am, my whole wing of the hotel woke up to a horrible, extremely loud shrieking noise that went on for 10 minutes. Called the front desk and they said they had no idea what it was, didn't tell us to evacuate or anything. It stopped and we went back to sleep, went to check out and asked what happened the response was "uhh, we don't know.." Seriously just do not stay here. There are so many hotels in the area this would be my absolute last choice, and even then I think I would rather sleep in my car. read more

Rooms are very outdated and smell, they really need to be updated and bathrooms too. Carpet stained. Dead May bugs all over our window sill and A/C unit. Beds not very comfortable. Front desk staff friendly. Nice size pool area and lots of meeting space and tables to hang out. The free breakfast was same for both days very blah. Overall fun place to stay with kids because it is very kid friendly. Had no idea it was a dog friendly hotel we had to listen to a dog cry for hours. There are only mini fridges in select rooms and if you need one it's an extra charge. read more

When we first walked into our room the musty smell was overwhelming and the robes hanging were actually damp from the air. It was coming from the air conditioner so I turned it off and opened the window but no screen was there. We came back later and the smell was unbearable. They did move us to a new room but with no apology or comment. As part of the convention we had a beachfront party. The food was very poor quality. My hamburger actually smelled like wet dog. The chicken was cut up pieces of very over cooked chicken breasts. The small beds and pillows are lumpy and uneven. I will say the indoor pool was very nice and outdoor pool was average. The lobby has very cool Native American artifacts and decorations, but who stays at a pool for the lobby. Essentially this place is in desperate need of renovation! read more

Absolutely Terrible experience. Check-in people were rude. The room we got was incorrect. The pricing was well over priced. There were charges after checkout That were not disclosed up front. 2 b honest 1 of the worst experiences i've ever had Staying at a hotel. read more

A great resort. Great facility with terrific chef - good food and the staff is sharp. A great place for conventions with meeting rooms of all sizes that look great. Marina with jet ski, beautiful beach, Fazio Golf Course and five minutes to Cedar Point amusement Park. It is in the heart of Ohios vacation land and near Put in Bay and Kelleys island. Best place to stay in the area. read more

Came out on NYE as my husband's band was playing. From the very start they appeared completely under staffed & unorganized. Then had the joy of being treated like a 2nd class citizen because I'm *gasp* with the band. read more

I'm really quite torn about this place. On one hand, the service was outstanding, and the person that handled our reservation was beyond fantastic. On the other, the decor was very dated and not even the flat screen tv's could modernize the room. I'm going with four stars because most of the time that I was in the room it was dark, so the surroundings didn't bother me much, and the staff was so friendly that I'm willing to forgive some old decor. read more

The bed was just okay, the room smelled a little musty (after we dumped out the humidifier water it was a bit better), the hot water was questionable (and the tub didn't drain properly).... The real kicker was when I called for room service after dinner rush at 8:45pm and I was told "we cant take any room service orders, were too busy"!!! Like what in the hell? All in all not a great experience hotel stay wise. Luckily we really like each other or this would have ruined a good weekend away. read more

People, please check your bank accounts when you leave this establishment. They charge extra fees and do not clearly state why (or will come up with several different reasons that do not add up) and will put you on hold for 10 minutes before they give you an excuse for why they charge your card. I have called 3 times about a recent stay and they have placed me in hold for that amount of time no matter what time I have called. Stop ripping people off! I don't like posting bad reviews but I will not allow anyone else to go through the smoke and mirror excuses. read more

This is one of my favourite places for a quick getaway !! The place is nice, the environment is great and the staff is very friedly . I always enjoy the live band and the dancing on the weekends . The wines and the food are excellent !! Will definately recommend it !! Thx DR MD read more

Quiet, comfortable room when traveling on business. Stayed on business 1/14/15. Naturally, being the middle of winter, I didn't get any exposure to the golf course, but my stay was pleasant. Check in was smooth, and though the carpets are outdated, it was still quite cozy with the fireplace going in the lobby. I stayed in the Shawnee wing (all the way to the far end away from the lobby) in a king room with a fireplace. The fireplace provided quite a bit of heat, and the bed was even and comfortable. The desk was big and a great space to answer emails and get some work done before bed. I liked the change in flooring (birch-style laminate in the desk/bathroom areas) regardless of the fact it was obviously laminate. Even though there was a relatively rowdy convention crowd (fishing & tackle convention), the rooms were very quiet. I might not think of this as a vacation spot (not a golfer), but for a business trip, the rooms were comfortable, functional, and quiet. I would gladly book there again. read more

You know what? We loved it. We stayed in March and we had a dog. It was quiet and remarkably dog friendly. The staff was friendly and helpful. They were really outstanding. Because we had a dog they put us in a room near an exit so we didn't have to go far to take her outside. We walked out the door and had a field right there to exercise her. We also walked on the nature path and had a lovely walk on the private beach on the Lake. We tried to order room service and it was obvious that was not done very often but they were accommodating and made it work. Yummy coffee!! Pizza was OK - we were happy we didn't need to go out so it fit the bill. The room wasn't fancy but it was clean and comfy. We weren't looking for fancy and we were very happy here. read more

For $200 per night, the hotel altogether is so outdated, the cedar shingles on the roof are curling, carpets are old, bathroom is old, ceiling is falling apart. I would pay $90 per night but not $200. Beds are extremely hard, shower water goes from cold to scalding hot continuously throughout the shower without touching the dial making it very difficult to shower a child, the outside pool is so murky you cant see below your knees when standing in the water, the carpet does not go all the way to the wall, housekeeping took our towels without replacing them and after 2 trips to the front desk, a phone call and 45 minutes later I got some from the front desk, there wasn't enough outlets in the room to plug in phone chargers without having to unplug a lamp, the TV screen flickered the entire time it was on and the WIFI is so bad. The staff is miserable, they look miserable, they treat you miserably, one custodian (older woman with bad teeth in charge of pool towels) screamed at the kids in the pool rather than talking to the parents, went to check out and the lady at the desk couldn't help me because she had a mouth full of food. Every staff I saw had a miserable frown on their face. read more

I don't understand the negative reviews of this place. We were on our way here and I decided to check yelp to see the reviews. I got really nervous when I read them and was expecting a terrible place. Our rooms did not smell (we had to change rooms in the middle of our stay because our room was through our stay). The temperature of the 1st shower did change a little bit but nothing drastic. Beds were so so. As for the decor,I think it fit for where we were at. We were in a woody area at the lake. Don't understand why people would complain about that! Outdoor pool was great so was the service. I do wish the outdoor bar was not just open on Saturdays. I would come back. Our televisions were fine but we did not watch much tv since we were on Vaca and there was so much to do. Kudos to the bell hop Ian...very personable. Great job! read more

Stayed for one night for a last minute get away, NOT IMPRESSED. The room we had smelled so bad of mold I couldnt wait to get out. We went to Salmon Run for dinner only to find they only had one waitress who seemed to be running the whole restaurant. The table across from us were brought everyone but one of the ladies thier food, which she cancelled her order. I guess she didnt want to wait anymore. Another table looked like they were waiting a long time as well. At this point, we just didnt want to the extra aggravation, so we told the waitress we changed our mind. She said " Oh, ok!" She almost seemed relieved! The bartender was wandering around the dining room doing what looked like nothing. We came out to the front desk and there were 3 people standing at the desk doing nothing. We went out to dinner, decided to take a swim. Apparently thier "no diving, and no kids without parents" rules dont really apply. Its a shame, Its a beautiful place and I so wanted to like it . read more

Alright let me start off by saying this place was probably awesome.... back in 1987. We came up for a baseball tournament and upon arrival we were welcomed by about 200 barking greyhound dogs. Apparently there was a dog show, besides the point. I love dogs but after this trip I hate everything about snobby dog owners. We took the kids to play basketball on their "state of the art facility" and got screamed at by Martha the greyhound owner. Now on to the rooms, they smelled of the leftovers from a white snake concert and wet dog. The beds were the first mattresses every made and the toilet and bathtub didn't drain. For almost $200 a night I would recommend staying in a cardboard box on Lake Erie rather than Sawmill Creek. Try the motel 6 down the road, about $75 cheaper and you won't catch a disease from when your grandparents generation boogied on down there. read more

Wonderful place to stay and eat. Had a two room suite with fireplace and corner whirlpool tub. Quiet, clean, and nicely appointed. The indoor pool is really nice and big. The food at the restaurant is well above most hotel restaurant food. I would recommend the restaurant even if you do not stay at the resort. Be sure to walk to Sheldon Marsh. Relaxing and beautiful. We already booked our next stay! read more

This is my favorite hotel. Great hotel for business meetings and great golf course very comparable to 5 star golf course, the lodging is bit old, but is very clean. service is great, loves all the food and golf course, the meeting has to be 5 star, they can house huge meeting great campuses, great for weddings, and lovely beach. read more

Room dirty and smelled heavily of mold and mildew. We planned on staying a few days but checked out after one night. We asked for a room that doesn't smell of mold closer to the pool but was told we couldn't be accommodated, although the hotel had few guests. So we checked out and found a much better place at the" Put in Bay resort". Not only did we get complimentary use of a golf cart on the island we also were given a $50 tab at the pool bar. All for a better rate. Other than the golf course, don't waste your time. read more

Gross. Hair on bathroom floor and dust that looks years old in the vents. Room has the smell of must and dust. Rooms are dark and very unappealing. read more

We stayed at Sawmill Creek resort for a dance competition this past weekend. Rooms were not very clean, mattresses are horrible, front desk (1 girl was very pleasant the other sat in the phone with a co-worker while the line extended down the hallway to checkout). I thought that was ver rude. We had breakfast in the morning at one of their small restaurants. There were 2 ladies standing at a podium and told us to sit anywhere. Didn't offer any coffee or water. We waited for a waitress fir 15 minutes to come out. Lori, our waitress was very hospitable and accommodating, but the other girl just ignored us when we told her there wasn't any batter for the waffle maker. The breakfast buffet was never replenished while we were there. And the whole time we were there the 2 hostesses stood there talking with 2 guys (I think one was a manager for the hotel.) For $168/night it was not worth that at all. They charge a resort fee and they don't have any amenities, like spa services or a working gym for guests. I thought it was very poor quality for the price. read more

Not handicap friendly. One elevator near registration but had to walk through 2-3 wings (each 100 strides each) to get to room. Used mobility scooter after that but it wouldn't fit through narrow room door. No ice machines on 2nd floor where we were. Bathtub drained slow; finished shower n water was up to my ankles. Air conditioner struggled to keep room cool. Resort wouldn't allow room access until after 4:00 PM. read more

Our room was clean, AC worked great. The room did not smell like some others have posted. I liked the park-like setting. The private beach was awesome but you could not walk there, but they provided a shuttle to and from. The rooms did not have a fridge or microwave. We had a really nice stay. Only complaint was that one of the servers in the restaurant was rude to my husband and son. They asked for water and she told them to get it themselves but she served everyone else. Only reason we can think of was that they were dressed really casual, but who knows. read more

The room that we had was VERY outdated. The mattresses should have been replaced back in the 1990's. They were HORRIBLE. I had to take the comforter and the extra blanket and fold them up and put them on the mattress in order to pad it a bit. It really did not help. Also the pool was out of order. I'm only giving 1 star because there is not an option for 0. Do yourself a favor and stay at the Motel 6, I'm sure you will have a better experience. I would nerver reccomend this "resort" to anyone. read more

stayed here for a second time with the whole family again. Sadly the strange smell was again in our room which was on a different end of the hotel entirely. The food was incredible at every dinner we ate, including the restaurant closest to the lake which we had not explored the first time around. Lunch fare was less exciting, but manageable. We took full advantage of the rotunda in the main lodging area and enjoyed spending time there with our extended family. Wifi was really bad and kept dropping me every ten minutes or so and when I mentioned it at the front desk the young woman replied "yeah it does that". Water pressure and mattresses were only ok, but adequate for a few nights stay. With an extended stay like that it would be very nice to have a mini fridge and microwave in the room, but there were none so our family all resorted to cooler bags and plastic coolers to keep snacks and drinks cold. A good place to take a large family and with kids, but otherwise somewhat lackluster to be honest. Although it is separate from the main lodge, I feel it is worth noting here that I was very disappointed in the shops a second time around. They had much less stock and I felt frankly badgered and annoyed with the woman in the clothes section who kept up a fairly relentless stream of chatter when I would much rather have shopped in peace after exchanging pleasantries. They no longer carried Vera Bradley and when I inquired as to the reason, the woman told me she (and I presume the owner) found the quality not as good as it used to be and that the bags they were now stocking were much higher quality (as I stood there with my Vera bag). read more