Johnny is a gem! He tried to help me first over the phone before charging me to send anyone out…read more After he couldn't assist me, he told me the pricing for his services so there weren't any surprises and we scheduled an appointment. He showed up the next day during his scheduled time slot. We looked at the fridge together and he took his time to explain what had gone wrong with it. He told me my options for parts and let me know I can get it cheaper online and try installing it myself. He didn't pressure me into getting the part exclusively through him which was nice. I will make Johnny at A-1 Appliance Repair my go to guy for all the help I might need!

I called on Sunday and scheduled someone to come out on Monday. Monday morning they called me and…read morecanceled my appointment because I was not in their area, they told me the woman I spoke to was new and had made a mistake. I told them I had already taken the day off work and they still refused to send anyone out because it was too far to drive. If this is the way they handle THEIR mistakes, I'd hate to see how they fix things or what would have happened if they had made a mistake while in my home.

Came to look at work on a property and stole a blower. Did not return messages or calls. Do not…read morerecommend trusting this guy in your home.

Best repair company around! I recently had some work done at my home and the attention to detail,…read moreand the knowledge they offer is outstanding. Jeremy was awesome. I defiantly will be calling him if i have any work that needs to be done!!!!

Scott sent out his "ice maker repair Specialist" whereupon he replaced a Brand new Ice Maker…read moreassembly installed the week before by someone else with another new icemaker. He also checked the water solenoid valves which were just replaced. Waiting the recommended 24-48 hours, still no ice. He came back several days later and replaced the display board, saying that was the problem- still no ice 24 to 48 hours later. I was charged over $657.00 and still no ice. Scott is not offering any respite from the incompetence his repairman showed- You tube had more information than him!

Scammers, avoid at all cost. This company came to fix my mother in law's dishwasher. They charged…read moreher $100 for a service call; she cut a check for the amount and they CHANGED THE AMOUNT ON THE CHECK TO $400. When she noticed the difference and called them, they claimed that the cost to repair was $395 and the $5 was a tip and are avoiding reimbursing their fraud. OEM parts for the repair retail for $30 and it took me 2 minutes to install the parts. This company is as dishonest as they come and prey on the elderly. Disgusting.

I bought a used Polaris 500 HO in 2021. I took it to Todd at Polaris ATV Repair for an initial…read morecheck out and oil change. He went through it and took care of everything that needed attention. There was nothing major, but he called me before he did the work with a cost estimate. I really appreciated that. I've taken the machine back 2x since then -- once for Todd to install a pull starter and more recently for him to change the oil and spark plug after the machine's owner (me) put diesel in it instead of gasoline. He took my calls on July 4th to walk through straightening out THAT problem and then took it in a couple of weeks ago for service. He noticed a rear wheel bearing that needed replacing and replaced at a reasonable cost. Todd is honest, friendly, knows Polaris's inside and out and is very reasonable on cost. You can't go wrong with Todd. He'll fix you up and keep you running. He takes calls if you have a problem you want to discuss.

A botched top end rebuild had me looking for a new UTV. Todd Kerby (Polaris ATV Repair) came…read morehighly recommended so I decided to scrap the idea of junking my 2006 Ranger and give him a shot. 10 days later I have a my dependable Ranger back! Thanks Again Todd, Jason W.

Great service. Had a problem with dryer and called On Time Appliance. Showed up on time schedule…read moreappointment around my time. Diagnosed problem gave me a price and repaired within a reasonable timeframe Highly recommend for any appliance repairs.

My Scotsman ice maker had issues, so after some research, I chose On-Time Appliance due to the…read morepositive reviews and the fact that they are local. I was able to make an appointment pretty quickly, despite the upcoming holiday. Wayne was straightforward, professional, and conscientious. He quickly identified the problem and explained it in a way that I, with no background knowledge about appliances, could easily understand. Most importantly, Wayne told me the exact price of the part and the cost of labor, and that is exactly what I paid. Not a cent more. Finally, he worked efficiently, respecting my time. I highly recommend On-Time Appliance and plan to call them when I need another repair.

Called these guys out to fix a Maytag Bravos XL that was filling, draining and spinning. It would…read morenot go into the wash cycles. George M came out, not very friendly and a bit difficult to communicate with. Well he got it fixed, we watched it for 15mins. He told me $195 to repair a broken wire. When I went to get the check and came back, now the washer is not working at all. So I ask him how much to make it work, now it is around $500. So it went from $80 to look at it, $195 to Fix the wire to $500 to fix the motor. After I paid him $85 to just leave, I was feeling a bit robbed. Of course I can replace it for $699. I would just say Beware. I would Not use them again. I learned a tough lesson the hard way.

I'm so glad I gave Gudrat a chance! I often take a chance on new contractors with no reviews on…read moreYelp, and this time it paid off big. I reached out to 7 or 8 different people about a noisy refrigerator and sent them all the model number and a video to show them the noise it was making. Gudrat was one of the very few who actually gave me an estimate up front.... something I really appreciate because I don't have time to talk to contractors on the phone. I can't stand when contractors want to charge a fee just to come look. Gudrat gave me a rough idea of the cost right away, ordered the part, and came out on the day agreed by him and my tenant. Even better, I didn't have to get on the phone once. I just gave him my tenant's contact info, and he coordinated directly with them to schedule the repair. Fast, professional, and super easy to work with. He saved me time, money, and hassle. Especially the hassle. I hate hassle!... grrr. This was his first review, but don't let that scare you. He's the real deal. I'll definitely be hiring him again, and I encourage anyone reading this to give him a shot. He's good!

Had 15yr. old vacuum that needed to be replaced. Purchased a new Riccar vacuum from Broadway Vacuum…read moreand am extremely happy. Hands down best place for service or purchasing a vacuum!! Very positive experience!!

Services my Dyson vacuum at a very reasonable price. Bryan was great! If you need service, they are…read morereasonable and quick. Repair was done before anticipated

Our refrigerator in our garage is only a few years old but it started making a noise off and on so…read morewe called John's Appliance Repair last week. Aaron came out the next morning and was able to make a repair that was definitely less expensive than replacing the entire condenser fan motor. Aaron was very nice and professional and ended up gluing the magnet onto the motherboard or something like that. We had to keep the unit unplugged for 24 hours to allow the epoxy type glue to dry completely. I plugged it in 24 hours later as instructed and the refrigerator and freezer compartments got cool and have since stayed at the appropriate temperature. And here we are a week later and it is still doing just fine. If that repair hadn't done the trick and we did need to replace the fan motor, they are all on back order and I am confident Aaron would have been able to retrofit one that would work, with no problem. I am just disappointed at how cheaply appliances are made these days. But glad that I know who to call to fix them when needed. I highly recommend John's Appliance Repair!

What's happened to Johns Appliance Repair in Plano TX? Did they recently change ownership?…read more Nothing about this experience was like it used to be. They used to be my go-to appliance repair for myself and my 2 rental houses. This time washing machine leaking when not running. My back and forth with them went on 6 weeks and it never did fix it! * 2 now-shows * 1 new part (sensor) installed for $300 that didn't fix the problem * 2 other new parts (pump and stabalizer) ordered for $700 that I said no to and told them to leave because what the guy was saying didn't even make any sense at that point. * Forgot to order one of the parts that I didn't need but that set it back about 3 weeks. Now, it's been correctly diagnosed and fixed it needed a new water valve. The valve was never shutting and continually dripped. With 3 different parts recommneded for replacement and none of them were actually parts that would fix the problem! The guy who came out literally was like a the Key Stone Cops if they didn't speak enough English to have a conversation. It was so ridiculous - one of the no-shows was due to the fact that "another customer had a last name similar to mine." Incompetence throughout the entire operation now