Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

The excellent reviews are true. Very professional and able to come the same day. Fixed a Samsung…read morerefrigerator.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

A technician came out and analyzed the issue with my washing machine, which I already knew was the…read moreissue. I had watched videos on YouTube, had my manual and gone through the steps to figure out the problem, so I did appreciate the correct diagnosis. After that it was downhill. He proceeded to lie about the cost of the part. He proceeds to tell me the part is over $100. It's not. On Amazon it's $17. He then tells me to place the part would cost $400. The washing machine cost $475. It's a GE top load. Why would you pay just as much to fix it as a new one would cost. When questioned about both, he had no response. It made me feel as though he saw a woman and was going to take advantage of the situation. If you are a woman, proceed with caution or do your research prior to calling them. I wasted $150. I bought the part for $17 and a friend installed it. My machine works fine.

Super disappointed I went to the subzero-wolf and cove website to find a service provider and C&W…read morewas listed so I set an appointment for a week later input my address and had it emailed and confirm my correct address. Then there system messed up my address so now they can't come out for 2 weeks and I took the day off from work to have this happen. Super disappointed

ordered a new ice maker with sound barrier to be installed…read more The installation crew came. -- installed it without the sound barrier -- it had a significant rattle It took a week for the "service" department to come out - they fixed the rattling, but shut it off because the installers left it with a leak under the unit 10 days later, the installation department was scheduled to come back out to fix the leak and install the sound barrier - installer came, late. but he showed up and fixed the unit (fingers crossed) techs are very nice, but don't expect things to be fixed quickly

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

Absolute trash service. They came out to look at my dishwasher. It took three hours for them to…read moretell me there was a leak. They fixed it and informed me that my dishwasher needed an additional part, that they would order it and call me with the cost and date. They never did. They made me call them, and I was told that the manager (who has never seen my dishwasher) made a note that I needed to replace the unit. The reasoning? They can't order a simple replacement part. If that were true (it isn't), why in the hell wouldn't they call me?! The answer is that I no longer represented a profit for their company. Now I have to start over with a new company, and I haven't had a working dishwasher in over a week. Just look elsewhere. These people don't deserve your business.

Unethical pricing, poor communication, and misleading repair practices…read more I was charged over $700 for a refrigerator repair that failed almost immediately. The company later tried to charge another $1,100 -- including a 115% markup on a part that wasn't even defective. An independent, factory-authorized technician confirmed that my refrigerator is working fine and that the original diagnosis (claiming four failed parts at once) was completely implausible. They also refuse to include part numbers or details in quotes unless you specifically demand them -- a clear lack of transparency that misleads customers. I've opened a dispute with my bank and reported this to KitchenAid and the Texas Attorney General's Office. Be very cautious before doing business with this company.