It always pains me to write a negative review for a company that I'd earlier been happy with, but…read morethe utter lack of response through two different channels has given me no other avenue. BEWARE of hidden costs with this company. I'd made some costly purchases from SCN in past years, but I'd always transported my bushes and trees home myself and did the planting. This year, and with growing back issues, I'd decided to have the trees I purchased planted by the company. I purchased two different trees a few weeks apart, hoping to have them scheduled together. I spoke/dealt with two different employees and BOTH times, they explicitly told me the cost of planting and delivery were half the cost of the trees. Planting AND delivery. Both times I asked questions and both times they were told my address. Both times there were ample opportunities for transparency on any additional costs I could incur, but they were steadfast in telling me to expect half the cost of the trees. I waited seven weeks for them to reach me on their delivery schedule, but they did not confirm the day and time until TWENTY minutes before Jake was arriving at my home (he apologized that he forgot). I scrambled to rearrange my morning and had to cancel a work teams call. Jake was great and professional, however, when I went to write out my check, he quoted me an additional $100. When I told him this was entirely unexpected and I wasn't exactly happy about it, he didn't have much to say, staring at his feet and saying that sometimes 'they forget to tell customers' and it's 'based on many factors'. To clarify, we are a straight shot down the highway just a few exits from SCN. Depending on the route, we are 12-14 miles from them. That's it! If they wanted to upcharge for being out of a service radius, they could have been transparent, but they weren't- not to mention the fact that I have NEVER heard of such a short distance being out of a service radius. I have messaged them both through their Facebook portal and also directly to their sales department weeks ago and have heard NOTHING. A $100 gift card or credit for the erroneous upcharge would be a step to making this right, but they don't even respond. SCN has some nice inventory, but they are on the higher end with their pricing if you compare locally. With the added cost, I will have to seriously consider taking my business elsewhere.

The best variety/inventory of deciduous/evergreen trees in the region. Smart, knowledgeable, kind…read morestaff.

A great selection of plants with reasonable pricing. I bought some plants and was super excited…read moreabout them. After getting home and inspecting them I noticed they came with pests so be mindful of that.

Just placed a call to them about repotting, etc. The plant was purchased from them about a year…read moreago. I wanted to purchase a new pot from them, repot and advice on transportation to a new address, 1.5 mile, from where i currently live. ABSOLUTELY, no help. A huge supporter of them, my wife, for over twenty years. No more. Edson Davis. Atkinson, NH.

I've been Dodge Agway customer for at least 8 years. They maintain a great product inventory, along…read morewith information on how to use what I buy. The employees are helpful, they've left my birdseed on the dock when I'm a few minutes later than closing time. I'm so glad they're there!

From the owner: We are your preferred garden supply dealer providing high-quality farm, lawn garden supplies. We…read moreare proud to offer quality supplies at competitive price

Colleen has a great eye for New England country design. Love her color palette. Great showroom!…read more It's a breath of fresh air to have the option of seeing a display of finely constructed quality merchandise in these days of AKEA and the discount boxed furniture store market full of Chinese made wares. Haven't used her design services yet but planning to in the fall!!

We contracted The Look to do our new home in Portsmouth. It was a large project and when we spoke…read morewith the owner of The Look she was very engaging and had some good ideas. The first thing we probably should have noticed is that she never took any notes. We had to repeat ourselves over the course of several meetings. Perhaps we should have pulled out then, but we had hopes things would work out better. Things did not get better..... Once we started things only got worse, the timeline slipped by months and we found that we could get the exact same pieces that were specified by the designer for thousands less by doing a simple google search. These were not knockoffs, they were the exact same items. We decided to buy the items ourselves for a savings of well over $15,000.00 Before we go on I think it is important to clarify a few items. The designer and owner of The Look was very clear that her design services were a separate cost from her retail store and that if we did not want to buy from her retail store it would not affect the other services. She said that the retail store was competitive, she quoted "We also search the web to price match" Unfortunately that is not what happened, she was unwilling to match the full retail prices we were finding on the internet. So we decided to save ourselves thousands of dollars (and get the credit card miles) by buying ourselves. Surprisingly (or maybe not so) the designer became less interested in our project after that. She insisted that we had to manage all of the contractors by ourselves and didn't take any ownership of the errors that she made early in the process. For example, an entire floor of our house was neglected in her painting quote, a floor that we were extremely clear would need to be painted, but somehow she missed. To reiterate - I understand if a designer gets paid by taking a percentage of the retail items and that is why they would have higher prices. But the owner of The Look was very clear that that was not her practice. I caution anyone from buying directly from this establishment, A short google search could save you thousands. And even other designers in less than a 50 mile radius had the exact same pieces for less. Also, we wanted a specific wallpaper for one of our rooms, that she said had been discontinued. we were disappointed until we looked online and found that the wallpaper was available and The Look just could not locate it. We did buy several items from her retail store, and we were very disappointed by the service. I imagine that we were put at the "back of the line" after she lost interest in our project, but we paid over $7,000 for a bed and two hanging pendant lights. Our check for payment was delivered to The Look on June 30th. The bed was installed on September 21st, even with 2 months to make the bed that is a little long. But the real kicker is the two hanging lights. They were also paid for on June 30th, after 4 months on October 30th we finally cried "uncle" and just cancelled the order. There was still no delivery date and the story we heard is that they were back-ordered several times. Several times? How does that happen? Throughout these four months of waiting we had to always reach our to her for updates, she never emailed us with updates. She basically disappeared right after we sent her the check. After we cancelled the order she emailed us to say that she would send a check right out but "It takes a few days to get out". We took her at her word, until two more weeks passed and we still had not received any check. So, we had to drive to her office to manually pick up the check (on the 20th of November). Needless to say, working with The Look was quite the painful endeavor. Regarding the design services. She did produce good concepts. Except when she tried to convince us to put our hot tub on the front lawn - that was weird - I am sure our neighbors would have loved that! But I would warn everyone to get everything documented via email so that you can be clear on what is and is not included in your project. And you can refer back to the quotes when the bill comes. Also, double check your invoices - I was double billed for a $500 item that I had to catch.

This shop contains ample choices of fantastic culinary items, accessories, candles and linens. It's…read moredifficult to find really great high-quality down pillows with linen slipcovers and I bought two at Forest and Ash that I am very impressed with and so very pleased. Suberb find!!

The shop itself is cute, but I was discouraged when the shop owner took off her mask because…read moreevidently "breathing your own air is toxic, with the CO2" and not wearing a mask is "common sense" and increasingly dubious stuff. It wasn't super courteous and as someone in contact with autoimmune compromised people it really got in the way of the otherwise nice experience.

Bought a cord of "seasoned" firewood for $400 plus $45 delivery (I live about 5 mins away)…read more Wood is so wet it barely burns. It's also filthy- like it was stored in a swampy area of their lot. I've used their kiln dried wood in the past, it was ok, but expensive. I get that "seasoned" wouldn't be as dry or burn as well, but the load I received is pretty terrible. Delivery guy was nice enough.

Kaylee was incredibly helpful for a super small purchase, then went above and beyond in helping me…read morefind my lost phone. I will definitely be back. It's rare to have such customer service (especially when you aren't purchasing much) and great to support a local business. Highly recommend!

Just the best. Helpful, friendly and great to do business with…read more I never shop them for price, prefer to support a business that has been a cornerstone of Exeter for years.

I've been coming here for the past 13yrs or so and have always appreciated a staff that actually…read moreunderstands their products and can offer sound advice, based on listening to what you really need. The prices are very reasonable and honestly, I wouldn't have a problem paying more, just based on the fact that each time, I can get hold of a staff member that is friendly. Knowledgeable and willing to listen and help. Lastly, it's amazing how quickly some of these other reviewers left such negative feedback. It really doesn't make sense to me and honestly, I don't believe their comments. I've never experienced, nor even witnessed any issues as such that would warrant a single start rating. Anyway, I'm glad that Arjays is local in Exeter and has always provided myself and several close friends with Knowledge and friendly support. Thanks Arjays management & staff! Abe

We were trying to match a paint color in our recently purchased home to cover patched holes where…read moreelectrical outlets had been moved. The house had been flipped by a contractor who had left some of the paint but not this particular one. We knew the paint had been purchased at this store so we brought a small chip we cut from behind the heater in the room. Cody waited on us and he was phenomenal. He brought up the contractor's purchases and then used the paint analyzer to try to match our chip to the purchased colors. He knew just by looking at our chip that it was satin finish (as opposed to flat or eggshell) and was able to match the paint exactly. You can't tell where we painted over. He was also very helpful with some other questions we had. We will definitely go back to this store for other projects requiring paint or stain.

At 10:30 Sunday morning 9/15/19 I called the stratham store to get a price on paint. I ask if it…read morewas on sale he said yes I gave him the color and the numbers SW6099 and HGSW3117-strip311B he said when I ask for a price he didn"t know there a so many varieties it could be 50.00 or 20.00 the I said it is sand dollar he hung up and wouldn't answer the phone again I called 3 times and let it ring until a dial tone kept coming back on each time. I was not rude to him and didn't feel he needed to be rude to me by hanging up. It was no accident.

I have used this company three times, for all three of my homes since moving to the seacoast. The…read moreblinds are expensive but absolutely worth it and the owners are friendly, professional, prompt and knowledgeable on the products. I love working with them and I know they stand behind their products so in the past when I've had an issue with the electronic blinds, they are available to fix it asap. Great company and great ownership. Thank you Joel!!!

I dont often write a review for a business unless its incredibly poor and i'm trying to warn…read morepeople, or, in this case, the business is simply amazing and im compelled to spread the good word. I wanted to install automated Hunter Douglas shades in our living room after having the manual shades in our sunroom office for nearly a decade (provided by another business). I knew exactly what we wanted after researching this item for several weeks, but i still had a bunch of questions for, Bob, the owner. Every question i asked he had a insightful, measured answer that made complete sense, he knew the product inside out. I made calls to six vendors in the Seabrook/Hampton NH area to solicit quotes for the window treatments. Bob was the first person i called and from the start i could tell The Blind Gallery of New England was going to be the "one". Other vendors came close to Bob's pricing but it was the level of knowledge and his friendly nature that convinced me. We arranged a time to meet, Bob texted on the ride over to tell me he was running 14 minutes late! giving me an exact ETA (wouldnt it be nice if every vendor did this!). He measured up the windows and we chatted about the install, the product and next steps. Fast forward two weeks and the window treatments are ready. We again arranged a time, an exact ETA was sent and Bob arrived on time and installed the window treatments (on a Saturday no less, this man is committed) while i watched the English premier league matches. Bob set the blinds up in my smart phone app and walked me through the pebble remote and its operation. The product is amazing, automated blinds are a luxury, i get it, but they are so nice and finish off the room exactly how i wanted it. Bob was an absolute delight from beginning to end so much so that we are now talking to Bob and his team about installing additional automated Hunter Douglas products in our dining room and bathrooms. I recommend Bob and The Blind Gallery of New England without any hesitation, 5 Stars across the board!