Two of our bathroom showers had temporary fixes that started to fail from a previous owner. I was…read moretold by a plumber to find someone that could regrout and seal our bathroom showers. I did my dreaded search looking for a company that was trustworthy and had great reviews. I happened to come across The Grout Genie and scrolled through their reviews and saw so many great things customers were saying, so I gave them a call. OMG! All of the reviews are accurate. From the start, everyone I dealt with in the company was very responsive, professional, and on time. Brad did our work and he was freaking amazing! He did such a thorough job and made our showers that are from 1999 shine and look brand new again. I will be calling them when I'm ready to do other repair work in our bathroom. This is a great company! Thank you The Grout Genie!!

A great company with great people!…read more They really know their job and how to help people make choices. The install went great and looks great. The customer service for scheduling the work and selecting tile was also great. We really leaned on them for help and they came through!

I can not say enough about this business! I have found Stone…read more& Tile World to have the best selection of quartz, marble and granite to choose from. I am presently renovating my kitchen ( after 35 yrs) and Goran could not have been more helpful in helping me select the countertop of my dreams. He was patient and very informative about his products and I left the showroom today, feeling VERY CONFIDENT that the job will be beautifully. I know that you won't go wrong by using Stone &Tile World. It's a business you can trust!

I'm not going to go into a lengthy discussion, I'll just say this: Goran and his team are the most…read morephenomenal I have ever dealt with. End of story!

Very easy to set up appointment and get pricing. Brandon was on time and the pricing was spot on…read more He did 6 bathrooms and a foyer and the grout all looks new. Highly recommend.

I had two showers that were pretty moldy/mildew-y, especially since one was in a bathroom that only…read morerecently had an exhaust fan installed. I reached out to Brendan for a quote for cleaning up both the grout and caulk, and his communication was quick and clear. He was flexible with scheduling, and the end result of the project was great! The showers both look so much better than when we moved in, and the price felt very reasonable for the work being done. I would highly recommend.

After visiting 4 different tile retailers, I finally found tile for a bathroom renovation at Best…read moreTile in Rockville. Schedule time with DALE MAJERLE as she brings years of professional design experience and a good eye for design. She's patient, helpful, friendly, guides you through the process of selecting, and suggests ways to stay within budget. She enjoys her job and goes out of her way to make sure her customers are happy and follows through with all the ordering details. DALE made selecting tile less of a daunting task. This is family run business really delivers on their corporate values. I highly recommend DALE and Best Tile.

My builder recommended Best Tile although they were more expensive…read more He told me I need to order all installation materials from them as well as because if a problem occurs they will then take ownership of it. One tile which was white began turning pink after six months. Best Tile said it was my tile installers fault even though my builder and I dispute it with reasonable evidence. I asked for names of the people who determined the installation was faulty and I was told by Best Tile they were not at liberty to tell me. After much effort my builder arranged for Best tile to sell us the tile for their cost. This time I did check on prices and their cost was more than other tile companies sell it for. I do not recommend this company.

My husband and I went to the Tile Shop for the first time today. We are redoing our master bath and…read morefeeling overwhelmed by all the choices! It does not help that we just lost our contractor who had started helping us due to health issues. The Tile Shop is filled with wonderful tiles! Wow! Jasmine was our sales person today. She met us with a smile and was just perfect. She was patient with our indecisiveness! And she made lots of good suggestions, going and getting different options so that I didn't need to walk around the store (I have a disability). In the end, we went with one of her suggestions and I feel good about it. I'd give Jasmine a 11 out of 10!

Wether you're remodeling a kitchen, or bathroom I think this store has whatever you need. Corey…read moreWebb looks like his mom just let him dress himself for the first time, but his bathroom design and knowledge is phenomenal!!!

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

Really nice selection of tile with quite low-pressure sales staff. The staff prefer if you make an…read moreappointment, but if they are free they are happy to help so long as you understand the people with appointments will get their attention first. They were happy to let me take "loaner tiles" so that I could see them in the setting I was going to have them installed and match up cabinets and fabrics etc., for the final design. We wound up redoing our kitchen, master bathroom and dressing room with their product and I have to say that the whole experience was seamless. We had had an unexpected glitch in the design plan that wasn't evident until we started demo and realized that one of the tiles we picked for the bathroom would not work. We anticipated this being a real problem as we had already ordered all the tile. However, we spoke with the staff at Mosaic and they stated they could switch out the tile with "no problems" (as it turned out, we switched to a cheaper tile, but they never made a big deal out of this either). Caveat alert: they did tell us that the only reason they could do this was because all of the tile we had picked was "in stock", not special order, so it would be unreasonable to expect that they could do this in every instance. Our contractor actually picked up the tile, but I was impressed that all the tile was in good condition. We've done large projects before and have always had a bunch of broken/chipped tile that we then have to argue about getting returned, but this was one of the best tile experiences we have had. They are not the cheapest, but they were actually a lot cheaper than at another store we initially made our selection from. Our contractor suggested we check this place out because he was appalled at the price of the other tile we picked and promised us we would find something we liked just as much at Mosaic - he was right!

Timely arrival of order. But roughly 40% of the tiles turned out to be broken when we opened the…read moreboxes for our installer to work with. Fortunately, the order turned out to be three times larger than needed, so there were enough intact tiles left for our backsplash to be installed.

This is a great place to get tiles, vanities etc if you are remodeling. Huge selections of…read moreeverything. They have several outlets and this is the most convenient for me. Just redid my bathrooms recently and got all the tiles, thresholds, as well as a vanity here. Service was excellent, there's always someone around to assist. Have also called in to add items and it worked out well too. There's also a 90 day return policy which is really convenient - for tiles especially it's always better to order more than less and not having to worry about having too much leftovers.

(Posting for my nephew & niece) My husband & I came into…read moreyour Silver Spring store TODAY (6/6/26) in hopes of finding flooring, countertops & backsplash for our kitchen which is scheduled for remodel. We walked in @ 3:30p asked a hispanic male with a ponytail where we would find thesr items to which he "pointed" to where we should go. We spoke with a gentleman named "Daneen"(sp) who was of no assistance. We were in your store for approximately 45 minutes (3:30p-4:15p) but nothing was resolved. However, we did observe an elderly caucasian couple being helped and were even given samples!! Your store came highly recommended but your staff made it BLATANTLY CLEAR that unless you're caucasian your business isn't important to us!! I plan to share our experience with our family and friends.

I am so upset I worked with this vendor and don't recommend anyone else does, unless they are ok…read morewith terrible customer service and being shorted a lot of money. They essentially ruined a Reno I have been waiting years for and my biggest regret is trying to work w a small business like this instead of just getting the same product at Home Depot or Lowe's, where I would have been protected against the major overages and left without a way to return unused product. They also never told me my original product was discontinued so it was only after I reached out for delivery updates, contractors already demo-ing, did I learn I wasn't getting what I had paid for. What ensued after was a mess and a disappointment and cost me a lot of money. STAY AWAY!!!

I don't understand and know why businesses hire rude and unhappy staff incapable of providing…read morequality customer care. I'm unsure if this defect is endemic to the DMV region or the entire USA but people in most stores regardless of cost, service, or product do not treat customers with respect or professionalism. Architessa in Rockville Pike Maryland is no exception. With or without appointment the treatment is the same; unprofessional and point blank discourteous. Yes, rest assured that I will reach out at this number. Thanks for replying to my review and I'm glad to know that your company is trying to improve its customer service.

We had a fantastic experience with Tile Center. We needed to redo our floors not for fun but for…read moreflood repair, so we weren't exactly going into all this in great spirits! From the start, Tile Center made this piece of our process easy and pleasant, and we love the outcome. As project manager, Joe was incredibly helpful and easy to communicate with. He came to our house very quickly after our initial outreach, returned later with grout samples, and walked us through options at the showroom. He always responded quickly to emails and texts. He helped us navigate tile shortages and advised us when we needed to order from a third party. Thomas, the installer, was also fantastic. His work is beautiful, and on top of that, he was just incredibly lovely to be around. He not only tolerated, but was awesomely kind to, our very loud and unhelpful dog! He also went above and beyond dealing with various issues that arose. James, who came on one of the days, was also great. On top of everything else, we really appreciated how both Joe and Thomas worked things out so that we could live in the house throughout the installation. That was really helpful as far as both hassle and the potential extra cost of lodging. We got porcelain wood-look tiles, and we really like the outcome (see picture). 100% recommend.

I received wonderful service, thanks to Franklin. I now have the bathroom of my dreamsread more